Other Questions
Collection of all general questions.
11 articles
- Who is behind Keytive?Information about the company behind Keytive.com.
- About our pricingSee how we’re able to offer software at lower prices.
- Get ready for Remote AssistanceInformation and preparation guide for customers booked for a remote assistance session.
- What is your email response time?Email response times during business hours and weekends explained.
- Do you offer bulk discounts?Bulk purchasing options available for businesses and organizations.
- What is a Product/License key?Understand what a Product/License Key is and why it’s required for software activation.
- Do you have a physical store?We do not operate any physical stores — all products are sold digitally through our website.
- Why does “NORDKEY.IO” appear on my bank statement?Explanation of why NORDKEY.IO appears on your bank statement after purchasing from Keytive or its related brands.
- Do you offer phone support?We only offer support through chat and email—here’s why.
- Do you have an affiliate program?Earn commission by promoting Keytive through our affiliate program.
- How to Join a Remote Assistance SessionNeed to join a remote support session with a Keytive technician? Here’s how to connect using a session link or email invite.