Skip to main content

Other Questions

Collection of all general questions.

11 articles
Who is behind Keytive?Information about the company behind Keytive.com.
About our pricingSee how we’re able to offer software at lower prices.
Get ready for Remote AssistanceInformation and preparation guide for customers booked for a remote assistance session.
What is your email response time?Email response times during business hours and weekends explained.
Do you offer bulk discounts?Bulk purchasing options available for businesses and organizations.
What is a Product/License key?Understand what a Product/License Key is and why it’s required for software activation.
Do you have a physical store?We do not operate any physical stores — all products are sold digitally through our website.
Why does “NORDKEY.IO” appear on my bank statement?Explanation of why NORDKEY.IO appears on your bank statement after purchasing from Keytive or its related brands.
Do you offer phone support?We only offer support through chat and email—here’s why.
Do you have an affiliate program?Earn commission by promoting Keytive through our affiliate program.
How to Join a Remote Assistance SessionNeed to join a remote support session with a Keytive technician? Here’s how to connect using a session link or email invite.