Skip to main content

What is your email response time?

Email response times during business hours and weekends explained.

Updated over 2 weeks ago

We prioritize our customers and aim to respond within a couple of hours Monday to Friday, between 8 AM to 5 PM (CET/CEST).

During weekends, non-business hours, and holidays, responses might take longer, but we aim to reply within 24 hours. For quick questions, our live chat is usually available, while email is better suited for technical issues.

Did this answer your question?