Skip to main content
All CollectionsPayments & Delivery
I haven't received my order
I haven't received my order
Updated over a week ago

When you purchase software from Keytive.com, you'll receive the software digitally in the form of a product key which will be sent to you via email along with instructions after the purchase. If you can't find your product key in your inbox, please check your Spam Folder.

If you still can't find it or haven't received it, contact us immediately via the messenger icon in the bottom right corner, and we'll assist you.

Everything that you need will be included in the order confirmation.

Did this answer your question?