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My product key doesn't work

Updated over a week ago

If your product key isn’t working, don’t worry — the next step is to submit an activation report so we can review the issue and help you resolve it.

Before continuing, please note:

  • Activation issues are usually related to the product version, operating system, or activation method used.

What to do next

Click the button below and fill in the activation support form. The form will guide you step by step and collect the information we need to assist you as quickly as possible.

Once your report is submitted, our support team will contact you by email to assist you with the activation.

Click the button below to continue and submit your activation report.

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