# Help Center > Hi, how can we help? ## Čeština ### Začínáme - [Návod k aktivaci – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/cs/articles/10870237-navod-k-aktivaci-microsoft-office-2024-professional-plus-pc.md) - [Návod k aktivaci – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/cs/articles/11647817-navod-k-aktivaci-microsoft-office-2024-standard-pc.md) - [Návod k aktivaci – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/cs/articles/11675837-navod-k-aktivaci-microsoft-office-2024-home-business-pc-mac.md) - [Návod k aktivaci – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/cs/articles/11675918-navod-k-aktivaci-microsoft-office-2024-home-pc-mac.md) - [Návod k aktivaci – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/cs/articles/12768846-navod-k-aktivaci-microsoft-office-2024-standard-mac.md) - [Návod k aktivaci – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/cs/articles/9083438-navod-k-aktivaci-microsoft-office-2021-professional-plus-pc.md) - [Návod k aktivaci – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/cs/articles/9083663-navod-k-aktivaci-microsoft-office-2021-home-business-mac.md) - [Návod k aktivaci – Outlook 2021](https://help.keytive.com/cs/articles/11675265-navod-k-aktivaci-outlook-2021.md) - [Návod k aktivaci – Windows 11 Home & Pro](https://help.keytive.com/cs/articles/9084126-navod-k-aktivaci-windows-11-home-pro.md) - [Návod k aktivaci – Windows 10 Home & Pro](https://help.keytive.com/cs/articles/9083723-navod-k-aktivaci-windows-10-home-pro.md) - [Návod k aktivaci – Windows 11 Enterprise](https://help.keytive.com/cs/articles/11647667-navod-k-aktivaci-windows-11-enterprise.md) - [Návod k aktivaci – Windows 10 Enterprise](https://help.keytive.com/cs/articles/11670192-navod-k-aktivaci-windows-10-enterprise.md) - [Návod k aktivaci – Windows 11 Pro for Workstations](https://help.keytive.com/cs/articles/11675407-navod-k-aktivaci-windows-11-pro-for-workstations.md) - [Návod k aktivaci – Windows 10 Pro for Workstations](https://help.keytive.com/cs/articles/11675471-navod-k-aktivaci-windows-10-pro-for-workstations.md) - [Návod k aktivaci – Windows Server](https://help.keytive.com/cs/articles/11670365-navod-k-aktivaci-windows-server.md) - [Návod k aktivaci – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/cs/articles/11675704-navod-k-aktivaci-microsoft-office-2019-home-student-pc.md) - [Návod k aktivaci – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/cs/articles/11675730-navod-k-aktivaci-microsoft-office-2019-home-business-pc-mac.md) - [Návod k aktivaci – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/cs/articles/11677893-navod-k-aktivaci-microsoft-office-2019-professional-plus-pc.md) - [Návod k aktivaci – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/cs/articles/11675764-navod-k-aktivaci-microsoft-office-2016-home-student-pc.md) - [Návod k aktivaci – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/cs/articles/11675776-navod-k-aktivaci-microsoft-office-2016-home-business-mac.md) - [Návod k aktivaci – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/cs/articles/11678022-navod-k-aktivaci-microsoft-office-2016-professional-plus-pc.md) - [Návod k aktivaci – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/cs/articles/11679915-navod-k-aktivaci-microsoft-office-2013-professional-plus-pc.md) - [Návod k aktivaci – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/cs/articles/11678468-navod-k-aktivaci-microsoft-office-2010-professional-plus-pc.md) - [Návod k aktivaci – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/cs/articles/11678104-navod-k-aktivaci-microsoft-visio-2021-2019-2016-professional-pc.md) - [Návod k aktivaci – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/cs/articles/11678173-navod-k-aktivaci-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/cs/articles/13869642-surfshark.md): Tento návod ukazuje, jak aktivovat licenci Surfshark pomocí kódu klíče, který jste od nás obdrželi. ### Řešení problémů - [Můj kód Product Key nefunguje](https://help.keytive.com/cs/articles/9086088-muj-kod-product-key-nefunguje.md) - [Jak opravit kód chyby Windows: 0x80072F8F-0x20000](https://help.keytive.com/cs/articles/9086166-jak-opravit-kod-chyby-windows-0x80072f8f-0x20000.md): Naučte se, jak opravit chybu 0x80072F8F–0x20000 ve Windows 7 nebo 8. - [Po instalaci Windows 11 nefunguje Wi-Fi? Takto to opravíte](https://help.keytive.com/cs/articles/15931488-po-instalaci-windows-11-nefunguje-wi-fi-takto-to-opravite.md): Pokud Váš notebook po instalaci Windows 11 přijde o Wi-Fi, zde je návod, jak znovu nainstalovat ovladač bezdrátové sítě a připojit se. - [Oprava: soubory .docx zobrazují prázdnou ikonu místo ikony Wordu](https://help.keytive.com/cs/articles/15931622-oprava-soubory-docx-zobrazuji-prazdnou-ikonu-misto-ikony-wordu.md): Pokud se ve Windows u dokumentů Wordu zobrazuje prázdná nebo obecná ikona místo ikony Wordu, takto to opravíte. - [Jak opravit kód chyby Windows: 0xc0ea000a](https://help.keytive.com/cs/articles/10578609-jak-opravit-kod-chyby-windows-0xc0ea000a.md): Zjistěte, jak pomocí PowerShellu opravit chybu aktivace Windows 0xc0ea000a způsobenou změnou hardwaru. - [Jak opravit kód chyby Windows: 0xC004F050](https://help.keytive.com/cs/articles/9086231-jak-opravit-kod-chyby-windows-0xc004f050.md): Zjistěte, jak opravit chybu 0xC004F050 při přechodu z Windows Home na Pro. - [Jak opravit kód chyby Windows: 0x80070490](https://help.keytive.com/cs/articles/9086260-jak-opravit-kod-chyby-windows-0x80070490.md): Zjistěte, jak opravit chybu 0x80070490 související s poškozením aktualizací Windows. - [Jak opravit chybový kód Windows: 0x0000022](https://help.keytive.com/cs/articles/9135099-jak-opravit-chybovy-kod-windows-0x0000022.md): Zjistěte, jak opravit chybu 0x0000022 způsobenou problémy s oprávněními nebo soubory ve Windows. - [Jak opravit chybový kód Windows: 0x80070570](https://help.keytive.com/cs/articles/9086318-jak-opravit-chybovy-kod-windows-0x80070570.md): Zjistěte, jak opravit chyby 0x80070570 a 0x80070057 způsobené poškozenými nebo nečitelnými soubory. - [Povolení instalace aplikací odkudkoli ve Windows](https://help.keytive.com/cs/articles/9089287-povoleni-instalace-aplikaci-odkudkoli-ve-windows.md): Chybová zpráva: The app you are trying to install is not a Microsoft Verified App - [Jak opravit kód chyby Windows: 0x800704CF](https://help.keytive.com/cs/articles/11030475-jak-opravit-kod-chyby-windows-0x800704cf.md): Zjistěte, jak opravit kód chyby aktivace Windows 0x800704CF, který způsobují potíže s připojením k internetu při aktivaci kódu Product Key. - [Jak opravit: edice Windows se nezobrazuje během instalace](https://help.keytive.com/cs/articles/12305214-jak-opravit-edice-windows-se-nezobrazuje-behem-instalace.md): Co dělat, když Windows během instalace nezobrazí Vaši edici. - [Jak opravit chybový kód Windows: 0x80072ee7](https://help.keytive.com/cs/articles/15921187-jak-opravit-chybovy-kod-windows-0x80072ee7.md): Opravte chybový kód Windows 0x80072ee7 podle našeho krátkého videonávodu. - [Jak opravit kód chyby Office: 30182-44 / 30015-45](https://help.keytive.com/cs/articles/9318294-jak-opravit-kod-chyby-office-30182-44-30015-45.md): Opravte chyby instalace Office 30182-44 a 30015-45 odstraněním předchozích instalací. - [Oprava: v buňkách Excelu na Macu nelze psát ani editovat](https://help.keytive.com/cs/articles/16451815-oprava-v-bunkach-excelu-na-macu-nelze-psat-ani-editovat.md): Pokud Vám Excel na Macu nedovolí psát ani editovat v žádné buňce, zatímco ostatní aplikace Office fungují normálně, zde je návod, jak to opravit. - [Jak opravit chybu Office: Instalace se zasekla](https://help.keytive.com/cs/articles/9318415-jak-opravit-chybu-office-instalace-se-zasekla.md): Instalace Microsoft Office se zastavila nebo se zasekla. - [Jak opravit chybu Office: Cannot find winword.exe](https://help.keytive.com/cs/articles/11030803-jak-opravit-chybu-office-cannot-find-winword-exe.md): Podle těchto přesných kroků opravíte chybu Office, při které Windows hlásí, že nemůže najít winword.exe. - [Jak opravit chybový kód Office: 0-2054](https://help.keytive.com/cs/articles/11087806-jak-opravit-chybovy-kod-office-0-2054.md): Opravte instalační chybu 0-2054, která se může objevit při instalaci Microsoft Office Professional Plus. - [Jak opravit: Office 2024 se zobrazuje jako Office 2021](https://help.keytive.com/cs/articles/11096720-jak-opravit-office-2024-se-zobrazuje-jako-office-2021.md): Vyřešte problém, kdy se Microsoft Office 2024 po aktivaci zobrazuje jako Office 2021. - [Jak opravit: Office zobrazuje nesprávnou verzi nebo nepoužívá správný kód Product Key](https://help.keytive.com/cs/articles/11765567-jak-opravit-office-zobrazuje-nespravnou-verzi-nebo-nepouziva-spravny-kod-product-key.md): Zde se dozvíte, jak z počítače odstranit staré nebo nesprávné licenční klíče Office. - [Jak opravit: Chyba Service Unavailable](https://help.keytive.com/cs/articles/11765634-jak-opravit-chyba-service-unavailable.md): Zobrazuje se Vám chyba „Service unavailable“ na offline.officeapps.live.com? Zde se dozvíte, co znamená a jak ji opravit. - [Co dělat, když se v Office zobrazí „Preview Expired“](https://help.keytive.com/cs/articles/11765732-co-delat-kdyz-se-v-office-zobrazi-preview-expired.md): Zobrazuje se Vám v Office zpráva „Preview expired“? Zde se dozvíte, co znamená a jak aktivovat svou zakoupenou verzi. - [Jak opravit: Instalační program Office se neotevře](https://help.keytive.com/cs/articles/11771923-jak-opravit-instalacni-program-office-se-neotevre.md): Zobrazuje se Vám při otevírání instalačního programu Office chyba jako „Access is denied“? Zde je návod, jak ji opravit. - [Jak opravit: Kód Product Key neodpovídá nainstalované verzi Office](https://help.keytive.com/cs/articles/11780252-jak-opravit-kod-product-key-neodpovida-nainstalovane-verzi-office.md): Opravte chybu, která se zobrazí, když Váš kód Product Key neodpovídá aktuálně nainstalované verzi Office. - [Jak opravit: chyba O365HomePremRetail při instalaci Office](https://help.keytive.com/cs/articles/11847666-jak-opravit-chyba-o365homepremretail-pri-instalaci-office.md): Zobrazuje se Vám při instalaci Office chyba O365HomePremRetail? Zde je návod, jak odebrat aplikaci, která konflikt způsobuje. - [Jak opravit: Smart App Control blokuje Váš instalační soubor](https://help.keytive.com/cs/articles/11969178-jak-opravit-smart-app-control-blokuje-vas-instalacni-soubor.md): Stručný návod, jak ve Windows vypnout Smart App Control, abyste mohli bez problémů instalovat bezpečné soubory. - [Jak opravit: chyba „We Can’t Install“](https://help.keytive.com/cs/articles/11971700-jak-opravit-chyba-we-can-t-install.md): Zjistěte, jak opravit chybu Office „We can’t install“, když není uveden žádný program k odinstalaci. - [Jak opravit: chyba „Couldn’t install“](https://help.keytive.com/cs/articles/11972816-jak-opravit-chyba-couldn-t-install.md): Oprava chyby ‚Couldn’t install‘ – kódy 30015-2030 \(13\) a 0-2015 \(2250\). - [Jak opravit: Kód chyby 0-2035 \(0\) při instalaci Office](https://help.keytive.com/cs/articles/12126760-jak-opravit-kod-chyby-0-2035-0-pri-instalaci-office.md): Pomoc s kódem chyby 0-2035 \(0\), který vzniká příliš častým spouštěním instalátoru Office. Zjistěte, jak jej rychle opravit. - [Alternativní způsob stažení a instalace Office 2024 Standard](https://help.keytive.com/cs/articles/12148781-alternativni-zpusob-stazeni-a-instalace-office-2024-standard.md): Máte potíže s instalací? Stáhněte si Office 2024 Standard jako soubor ZIP a nainstalujte jej krok za krokem. - [Alternativní způsob stažení a instalace Office 2024 Professional Plus](https://help.keytive.com/cs/articles/12149001-alternativni-zpusob-stazeni-a-instalace-office-2024-professional-plus.md): Máte potíže s instalací? Stáhněte si Office 2024 Professional Plus jako soubor ZIP a nainstalujte jej krok za krokem. - [Jak dočasně vypnout antivirus \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/cs/articles/12158499-jak-docasne-vypnout-antivirus-bitdefender-mcafee-norton-avast.md): Pozastavte Bitdefender, McAfee, Norton nebo Avast, abyste mohli stáhnout a spustit blokovaný soubor .exe. - [Jak opravit: Outlook uvízl v režimu offline](https://help.keytive.com/cs/articles/12303527-jak-opravit-outlook-uvizl-v-rezimu-offline.md): Přepněte Outlook zpět do režimu online, pokud zobrazuje „Pracuje se offline“ - [Jak opravit: po zadání licenčního klíče chybí tlačítko aktivace](https://help.keytive.com/cs/articles/12312059-jak-opravit-po-zadani-licencniho-klice-chybi-tlacitko-aktivace.md): Co dělat, když se po zadání licenčního klíče nezobrazí tlačítko aktivace. - [Jak opravit „Account Error“ v aplikacích Office](https://help.keytive.com/cs/articles/12530357-jak-opravit-account-error-v-aplikacich-office.md): Vyřešte zprávu „account error“ v Microsoft Wordu, Excelu nebo dalších aplikacích Office. - [Jak opravit: chyba Outlooku „Cannot start Microsoft Outlook“](https://help.keytive.com/cs/articles/12673092-jak-opravit-chyba-outlooku-cannot-start-microsoft-outlook.md): Rychlý postup, jak opravit chybu při spuštění Outlooku „Cannot start Microsoft Outlook. The set of folders cannot be opened.“ - [Jak opravit nespouštění Outlooku po instalaci Office](https://help.keytive.com/cs/articles/15921376-jak-opravit-nespousteni-outlooku-po-instalaci-office.md): Pokud se Microsoft Outlook po instalaci Office nespustí nebo zamrzá, zde se dozvíte, jak opravit poškozený profil, problematický doplněk nebo chyby při importu souboru CSV. - [Oprava: instalační soubor nelze připojit \("The File Can't Be Mounted"\)](https://help.keytive.com/cs/articles/15931537-oprava-instalacni-soubor-nelze-pripojit-the-file-can-t-be-mounted.md): Pokud stažený instalační soubor Office nebo Windows nejde připojit, zde je návod, jak to vyřešit zabalením do souboru ZIP. - [Oprava: Office pro Mac stále žádá o aktivaci i po úspěšné aktivaci](https://help.keytive.com/cs/articles/15931587-oprava-office-pro-mac-stale-zada-o-aktivaci-i-po-uspesne-aktivaci.md): Pokud se Vaše licence Microsoft Office zobrazuje jako aktivovaná na account.microsoft.com, ale Word, Excel nebo jiné aplikace Vás stále žádají o aktivaci, zde se dozvíte, jak to opravit pomocí Term... ### Instalace a aktivace - [Jak aktivovat kód Product Key pro Windows](https://help.keytive.com/cs/articles/9088082-jak-aktivovat-kod-product-key-pro-windows.md): Aktivujte svůj kód Product Key pro Windows v nastavení systému. - [Jak vytvořit instalační USB s Windows na Macu pomocí WinDiskWriter](https://help.keytive.com/cs/articles/15921238-jak-vytvorit-instalacni-usb-s-windows-na-macu-pomoci-windiskwriter.md): Vytvořte bootovatelné instalační USB s Windows přímo z Vašeho Macu pomocí WinDiskWriter — ideální, když cílový počítač nemá Windows ani macOS. - [Jak odinstalovat programy \(Windows/Mac\)](https://help.keytive.com/cs/articles/9088090-jak-odinstalovat-programy-windows-mac.md): Krok za krokem odeberte nainstalované programy ve Windows nebo macOS. - [Jak upgradovat z Windows Home na Pro](https://help.keytive.com/cs/articles/9088097-jak-upgradovat-z-windows-home-na-pro.md): Upgradujte svůj počítač z Windows Home na Pro pomocí licence Retail. - [Potřebuji k instalaci Windows USB flash disk?](https://help.keytive.com/cs/articles/9088129-potrebuji-k-instalaci-windows-usb-flash-disk.md): K provedení čisté instalace Windows potřebujete USB flash disk. - [Jaké jsou možnosti aktivace softwaru?](https://help.keytive.com/cs/articles/9088141-jake-jsou-moznosti-aktivace-softwaru.md): Software lze aktivovat online nebo přímo v počítači. - [Mohu použít stejný USB disk k instalaci Windows na jiném počítači?](https://help.keytive.com/cs/articles/9088150-mohu-pouzit-stejny-usb-disk-k-instalaci-windows-na-jinem-pocitaci.md): Stejný USB disk lze znovu použít k instalaci Windows na jiném zařízení. - [Dojde při čisté instalaci Windows ke ztrátě dat?](https://help.keytive.com/cs/articles/9088160-dojde-pri-ciste-instalaci-windows-ke-ztrate-dat.md): Čistá instalace Windows odstraní všechny soubory a programy. - [Mohu použít licenční klíče pro Windows v Parallels?](https://help.keytive.com/cs/articles/9331052-mohu-pouzit-licencni-klice-pro-windows-v-parallels.md): Licenční klíče pro Windows fungují v Parallels na Macu bez problémů. - [Jak přejít na nižší verzi Windows](https://help.keytive.com/cs/articles/10566579-jak-prejit-na-nizsi-verzi-windows.md): Zjistěte, jak přejít z Windows 10 nebo 11 Pro, Enterprise či Education na Home bez ztráty dat, včetně variant N. - [Jak aktivovat Office telefonicky](https://help.keytive.com/cs/articles/11203914-jak-aktivovat-office-telefonicky.md): Podrobný návod, jak aktivovat Microsoft Office telefonickou metodou. - [Jak zjistit, zda máte 32bitovou, nebo 64bitovou verzi Windows](https://help.keytive.com/cs/articles/12165531-jak-zjistit-zda-mate-32bitovou-nebo-64bitovou-verzi-windows.md): Naučte se rychle zjistit, zda ve Vašem počítači běží 32bitová, nebo 64bitová verze Windows. - [Jak vytvořit instalační USB disk s Windows na Macu](https://help.keytive.com/cs/articles/12867203-jak-vytvorit-instalacni-usb-disk-s-windows-na-macu.md): Naučte se vytvořit instalační USB disk s Windows pomocí macOS, když cílový počítač neběží na macOS ani na Windows. ### Časté dotazy k produktům - [OEM vs Retail: Jaký je rozdíl?](https://help.keytive.com/cs/articles/9089005-oem-vs-retail-jaky-je-rozdil.md): Porovnejte licence Windows OEM a Retail a poznejte klíčové rozdíly. - [Windows 11 Home vs Pro - Jaké jsou rozdíly?](https://help.keytive.com/cs/articles/9089008-windows-11-home-vs-pro-jake-jsou-rozdily.md): Porovnejte Windows 11 Home a Pro a zjistěte, která verze vyhovuje Vašim potřebám. - [Windows 11 - Systémové požadavky](https://help.keytive.com/cs/articles/9098159-windows-11-systemove-pozadavky.md): Zjistěte, zda Váš počítač splňuje minimální systémové požadavky pro Windows 11. - [Jak vypnout režim S ve Windows 10 & 11](https://help.keytive.com/cs/articles/10566547-jak-vypnout-rezim-s-ve-windows-10-11.md): Zjistěte, jak ve Windows 10 a 11 vypnout režim S, abyste mohli instalovat aplikace i mimo Microsoft Store. - [Podporované jazyky pro Windows 10 a Windows 11](https://help.keytive.com/cs/articles/10811197-podporovane-jazyky-pro-windows-10-a-windows-11.md): Zjistěte, které jazyky jsou k dispozici při instalaci Windows 10 a 11 a jak po instalaci přidat další jazyky. - [Vše, co je nového v Office 2024](https://help.keytive.com/cs/articles/11038661-vse-co-je-noveho-v-office-2024.md): Co je nového v Microsoft Office 2024, včetně klíčových funkcí, aktualizací a změn. - [Open XML vs. OpenDocument: Který formát použít?](https://help.keytive.com/cs/articles/10809174-open-xml-vs-opendocument-ktery-format-pouzit.md): Seznamte se s hlavními rozdíly mezi formáty Office Open XML a OpenDocument a zjistěte, který z nich je pro Vaše potřeby nejvhodnější. - [Microsoft Office 2021 vs. LibreOffice: Co je pro Vás nejlepší?](https://help.keytive.com/cs/articles/10551327-microsoft-office-2021-vs-libreoffice-co-je-pro-vas-nejlepsi.md): Srovnání Microsoft Office 2021 a LibreOffice – jejich výhody a rozdíly. - [Balík Office: je kompatibilní s iOS, Androidem nebo ChromeOS?](https://help.keytive.com/cs/articles/9089027-balik-office-je-kompatibilni-s-ios-androidem-nebo-chromeos.md): Balíky Office jsou kompatibilní pouze s Windows a macOS. - [Obsahuje balík Office aktualizace?](https://help.keytive.com/cs/articles/9089025-obsahuje-balik-office-aktualizace.md): Zjistěte, jak to je s aktualizacemi balíku Office. - [Balíčky Office vs. Microsoft 365 - Jaké jsou rozdíly?](https://help.keytive.com/cs/articles/9089019-balicky-office-vs-microsoft-365-jake-jsou-rozdily.md): Balíček Office je jednorázový nákup, zatímco Microsoft 365 funguje na bázi předplatného. - [Budou starší soubory Office fungovat v novějších verzích Office?](https://help.keytive.com/cs/articles/11740844-budou-starsi-soubory-office-fungovat-v-novejsich-verzich-office.md): Starší soubory Office jako .doc, .xls a .ppt fungují v moderním Office — bez nutnosti převodu. Zde je vysvětlení, jak kompatibilita funguje. ### Platby a doručení - [Co je součástí objednávky?](https://help.keytive.com/cs/articles/9088187-co-je-soucasti-objednavky.md): Zde najdete přehled toho, co je součástí Vaší objednávky. - [Jak rychlé je doručení?](https://help.keytive.com/cs/articles/9088192-jak-rychle-je-doruceni.md): Vaše objednávka je po nákupu okamžitě doručena na Váš e-mail. - [Podporované platební metody](https://help.keytive.com/cs/articles/9088197-podporovane-platebni-metody.md): Zjistěte, které platební metody v současnosti přijímáme. - [Nedorazila mi objednávka](https://help.keytive.com/cs/articles/9088303-nedorazila-mi-objednavka.md): Co dělat, pokud Vám po dokončení nákupu nedorazila objednávka. - [Jednorázový nákup, nebo předplatné?](https://help.keytive.com/cs/articles/9088308-jednorazovy-nakup-nebo-predplatne.md): Zjistěte, zda je produkt, který kupujete, jednorázovým nákupem, nebo předplatným. - [Jak probíhá doručení objednávky?](https://help.keytive.com/cs/articles/9088320-jak-probiha-doruceni-objednavky.md): Zde se dozvíte, jak probíhá doručení Vaší objednávky při nákupu v našem obchodě. - [Kde najdu doklad o svém nákupu?](https://help.keytive.com/cs/articles/9088335-kde-najdu-doklad-o-svem-nakupu.md): Doklad je součástí potvrzovacího e-mailu, který obdržíte ihned po nákupu. - [Do kterých zemí doručujete?](https://help.keytive.com/cs/articles/9088343-do-kterych-zemi-dorucujete.md): Doručujeme do celého světa – digitálně a okamžitě e-mailem. - [Dodáváte software ve fyzických krabicích?](https://help.keytive.com/cs/articles/9088355-dodavate-software-ve-fyzickych-krabicich.md): Ne, nabízíme pouze digitální doručení—zde se dozvíte, proč je to výhodnější. - [Podporujete platby od firem?](https://help.keytive.com/cs/articles/9088362-podporujete-platby-od-firem.md): Platby od firem podporujeme a vítáme u všech nákupů. - [Je součástí produktu záruka?](https://help.keytive.com/cs/articles/9088332-je-soucasti-produktu-zaruka.md): Všechny produkty zahrnují doživotní záruku a plnou garanci produktu. ### Tipy a funkce - [Jak zjistit aktivovaný kód Product Key systému Windows](https://help.keytive.com/cs/articles/9088504-jak-zjistit-aktivovany-kod-product-key-systemu-windows.md): Postup, jak najít aktivovaný kód Product Key systému Windows pomocí Příkazového řádku. - [Jak zjistit specifikace počítače \(Mac & Windows\)](https://help.keytive.com/cs/articles/9088514-jak-zjistit-specifikace-pocitace-mac-windows.md): Podívejte se, jak zobrazit specifikace systému ve Windows i v macOS. - [Jak obnovit tovární nastavení ve Windows 10/11](https://help.keytive.com/cs/articles/9098128-jak-obnovit-tovarni-nastaveni-ve-windows-10-11.md): Obnovte počítač s Windows 10 nebo 11 bez ztráty osobních souborů. - [Jak používat diktování \(Dictate\) v Microsoft Word](https://help.keytive.com/cs/articles/10551607-jak-pouzivat-diktovani-dictate-v-microsoft-word.md): Jak zapnout a používat diktování v Microsoft Word pro Microsoft 365 a Office 2021/2024. - [Jak pořídit snímek obrazovky ve Windows a na Macu](https://help.keytive.com/cs/articles/10689902-jak-poridit-snimek-obrazovky-ve-windows-a-na-macu.md): Zjistěte, jak pořídit snímek obrazovky ve Windows a na Macu pomocí jednoduchých klávesových zkratek. - [Jak zálohovat a obnovit data v Outlooku](https://help.keytive.com/cs/articles/10689909-jak-zalohovat-a-obnovit-data-v-outlooku.md): Zjistěte, jak v různých verzích Outlooku zálohovat a obnovit e-maily, kontakty a data kalendáře. - [Jak vytvořit účet Microsoft](https://help.keytive.com/cs/articles/10809480-jak-vytvorit-ucet-microsoft.md): Podrobný návod, jak si vytvořit účet Microsoft, včetně tipů na řešení běžných potíží. - [Jak přidat ikony Office na plochu a hlavní panel](https://help.keytive.com/cs/articles/11139762-jak-pridat-ikony-office-na-plochu-a-hlavni-panel.md): Přidejte si zástupce programů Office, jako jsou Word a Excel, na plochu a hlavní panel. ### Ostatní dotazy - [Kdo stojí za Keytive?](https://help.keytive.com/cs/articles/9088663-kdo-stoji-za-keytive.md): Informace o společnosti, která stojí za Keytive.com. - [O našich cenách](https://help.keytive.com/cs/articles/9088709-o-nasich-cenach.md): Podívejte se, jak Vám můžeme nabídnout software za nižší ceny. - [Připravte se na Remote Assistance](https://help.keytive.com/cs/articles/9088962-pripravte-se-na-remote-assistance.md): Informace a návod k přípravě pro zákazníky, kteří mají objednanou relaci vzdálené podpory. - [Jak rychle odpovídáte na e-maily?](https://help.keytive.com/cs/articles/9088968-jak-rychle-odpovidate-na-e-maily.md): Doby odpovědi na e-maily v pracovní době i o víkendech. - [Nabízíte slevy při hromadném nákupu?](https://help.keytive.com/cs/articles/9088984-nabizite-slevy-pri-hromadnem-nakupu.md): Možnosti hromadného nákupu pro firmy a organizace. - [Co je kód Product Key / licenční klíč?](https://help.keytive.com/cs/articles/9088156-co-je-kod-product-key-licencni-klic.md): Zjistěte, co je kód Product Key / licenční klíč a proč je nutný k aktivaci softwaru. - [Máte kamennou prodejnu?](https://help.keytive.com/cs/articles/9088981-mate-kamennou-prodejnu.md): Neprovozujeme žádné kamenné prodejny — všechny produkty prodáváme digitálně prostřednictvím našich webových stránek. - [Proč se na mém bankovním výpisu objevuje „NORDKEY.IO“?](https://help.keytive.com/cs/articles/10965440-proc-se-na-mem-bankovnim-vypisu-objevuje-nordkey-io.md): Vysvětlení, proč se po nákupu u Keytive nebo u našich přidružených značek objevuje na bankovním výpisu NORDKEY.IO. - [Nabízíte telefonickou podporu?](https://help.keytive.com/cs/articles/11030596-nabizite-telefonickou-podporu.md): Podporu nabízíme pouze přes chat a e-mail—vysvětlujeme proč. - [Máte affiliate program?](https://help.keytive.com/cs/articles/11032824-mate-affiliate-program.md): Vydělávejte provize propagací Keytive v našem affiliate programu. - [Jak se připojit k relaci Remote Assistance](https://help.keytive.com/cs/articles/11772009-jak-se-pripojit-k-relaci-remote-assistance.md): Potřebujete se připojit k relaci vzdálené podpory s technikem Keytive? Zde se dozvíte, jak se připojit pomocí odkazu na relaci nebo e-mailové pozvánky. ## Dansk ### Kom igang - [Aktiveringsvejledning – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/da/articles/10870237-aktiveringsvejledning-microsoft-office-2024-professional-plus-pc.md) - [Aktiveringsvejledning – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/da/articles/11647817-aktiveringsvejledning-microsoft-office-2024-standard-pc.md) - [Aktiveringsvejledning – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/da/articles/11675837-aktiveringsvejledning-microsoft-office-2024-home-business-pc-mac.md) - [Aktiveringsvejledning – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/da/articles/11675918-aktiveringsvejledning-microsoft-office-2024-home-pc-mac.md) - [Aktiveringsvejledning – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/da/articles/12768846-aktiveringsvejledning-microsoft-office-2024-standard-mac.md) - [Aktiveringsvejledning – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/da/articles/9083438-aktiveringsvejledning-microsoft-office-2021-professional-plus-pc.md) - [Aktiveringsvejledning – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/da/articles/9083663-aktiveringsvejledning-microsoft-office-2021-home-business-mac.md) - [Aktiveringsvejledning – Outlook 2021](https://help.keytive.com/da/articles/11675265-aktiveringsvejledning-outlook-2021.md) - [Aktiveringsvejledning – Windows 11 Home & Pro](https://help.keytive.com/da/articles/9084126-aktiveringsvejledning-windows-11-home-pro.md) - [Aktiveringsvejledning – Windows 10 Home & Pro](https://help.keytive.com/da/articles/9083723-aktiveringsvejledning-windows-10-home-pro.md) - [Aktiveringsvejledning – Windows 11 Enterprise](https://help.keytive.com/da/articles/11647667-aktiveringsvejledning-windows-11-enterprise.md) - [Aktiveringsvejledning – Windows 10 Enterprise](https://help.keytive.com/da/articles/11670192-aktiveringsvejledning-windows-10-enterprise.md) - [Aktiveringsvejledning – Windows 11 Pro for Workstations](https://help.keytive.com/da/articles/11675407-aktiveringsvejledning-windows-11-pro-for-workstations.md) - [Aktiveringsvejledning – Windows 10 Pro for Workstations](https://help.keytive.com/da/articles/11675471-aktiveringsvejledning-windows-10-pro-for-workstations.md) - [Aktiveringsvejledning – Windows Server](https://help.keytive.com/da/articles/11670365-aktiveringsvejledning-windows-server.md) - [Aktiveringsvejledning – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/da/articles/11675704-aktiveringsvejledning-microsoft-office-2019-home-student-pc.md) - [Aktiveringsvejledning – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/da/articles/11675730-aktiveringsvejledning-microsoft-office-2019-home-business-pc-mac.md) - [Aktiveringsvejledning – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/da/articles/11677893-aktiveringsvejledning-microsoft-office-2019-professional-plus-pc.md) - [Aktiveringsvejledning – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/da/articles/11675764-aktiveringsvejledning-microsoft-office-2016-home-student-pc.md) - [Aktiveringsvejledning – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/da/articles/11675776-aktiveringsvejledning-microsoft-office-2016-home-business-mac.md) - [Aktiveringsvejledning – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/da/articles/11678022-aktiveringsvejledning-microsoft-office-2016-professional-plus-pc.md) - [Aktiveringsvejledning – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/da/articles/11679915-aktiveringsvejledning-microsoft-office-2013-professional-plus-pc.md) - [Aktiveringsvejledning – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/da/articles/11678468-aktiveringsvejledning-microsoft-office-2010-professional-plus-pc.md) - [Aktiveringsvejledning – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/da/articles/11678104-aktiveringsvejledning-microsoft-visio-2021-2019-2016-professional-pc.md) - [Aktiveringsvejledning – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/da/articles/11678173-aktiveringsvejledning-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/da/articles/13869642-surfshark.md): Denne guide viser, hvordan du aktiverer din Surfshark-licens med den nøglekode, du har modtaget fra os. ### Fejlfinding - [Min produktnøgle virker ikke](https://help.keytive.com/da/articles/9086088-min-produktnogle-virker-ikke.md) - [Hvordan du løser Windows-fejlkode: 0x80072F8F-0x20000](https://help.keytive.com/da/articles/9086166-hvordan-du-loser-windows-fejlkode-0x80072f8f-0x20000.md): Lær hvordan du løser fejlkode 0x80072F8F–0x20000 i Windows 7 eller 8. - [Ingen Wi-Fi efter installation af Windows 11? Sådan løser du det](https://help.keytive.com/da/articles/15931488-ingen-wi-fi-efter-installation-af-windows-11-sadan-loser-du-det.md): Hvis din bærbare mister Wi-Fi efter installation af Windows 11, kan du her se, hvordan du geninstallerer det trådløse drev og kommer online igen. - [Sådan løser du problemet, når .docx-filer viser en blank ikon i stedet for Word-ikonet](https://help.keytive.com/da/articles/15931622-sadan-loser-du-problemet-nar-docx-filer-viser-en-blank-ikon-i-stedet-for-word-ikonet.md): Hvis dine Word-dokumenter viser en blank eller generisk ikon i stedet for Word-ikonet på Windows, kan du her se, hvordan du løser det. - [Hvordan du løser Windows-fejlkode: 0xc0ea000a](https://help.keytive.com/da/articles/10578609-hvordan-du-loser-windows-fejlkode-0xc0ea000a.md): Lær, hvordan du løser Windows-aktiveringsfejl 0xc0ea000a, der skyldes hardwareændringer, ved hjælp af PowerShell. - [Hvordan du løser Windows-fejlkode: 0xC004F050](https://help.keytive.com/da/articles/9086231-hvordan-du-loser-windows-fejlkode-0xc004f050.md): Lær hvordan du løser fejlkode 0xC004F050 ved opgradering fra Windows Home til Pro. - [Hvordan du løser Windows-fejlkode: 0x80070490](https://help.keytive.com/da/articles/9086260-hvordan-du-loser-windows-fejlkode-0x80070490.md): Lær hvordan du løser fejlkode 0x80070490 ved Windows-opdateringsfejl. - [Hvordan du løser Windows-fejlkode: 0x0000022](https://help.keytive.com/da/articles/9135099-hvordan-du-loser-windows-fejlkode-0x0000022.md): Lær hvordan du løser fejlkode 0x0000022 forårsaget af tilladelses- eller filproblemer i Windows. - [Hvordan du løser Windows-fejlkode: 0x80070570](https://help.keytive.com/da/articles/9086318-hvordan-du-loser-windows-fejlkode-0x80070570.md): Lær hvordan du løser fejlene 0x80070570 og 0x80070057 forårsaget af beskadigede eller ulæselige filer. - [Gør det muligt at installere apps overalt på Windows](https://help.keytive.com/da/articles/9089287-gor-det-muligt-at-installere-apps-overalt-pa-windows.md): Fejlmeddelelse: Den app, du forsøger at installere, er ikke en Microsoft-verificeret app. - [Hvordan du løser Windows-fejlkode: 0x800704CF](https://help.keytive.com/da/articles/11030475-hvordan-du-loser-windows-fejlkode-0x800704cf.md): Lær hvordan du løser Windows-aktiveringsfejl 0x800704CF, som skyldes problemer med internetforbindelsen under aktivering af produktnøglen. - [Hvordan du løser: Windows-udgave mangler under installation](https://help.keytive.com/da/articles/12305214-hvordan-du-loser-windows-udgave-mangler-under-installation.md): Sådan gør du, hvis din Windows-udgave ikke vises under installation. - [Sådan retter du Windows-fejlkode: 0x80072ee7](https://help.keytive.com/da/articles/15921187-sadan-retter-du-windows-fejlkode-0x80072ee7.md): Ret Windows-fejlkode 0x80072ee7 ved at følge vores korte videoguide. - [Hvordan du løser Office-fejlkode: 30182-44 / 30015-45](https://help.keytive.com/da/articles/9318294-hvordan-du-loser-office-fejlkode-30182-44-30015-45.md): Løs installationsfejl 30182-44 og 30015-45 i Office ved at fjerne tidligere versioner. - [Sådan løser du problemet, når du ikke kan skrive eller redigere i Excel-celler på en Mac](https://help.keytive.com/da/articles/16451815-sadan-loser-du-problemet-nar-du-ikke-kan-skrive-eller-redigere-i-excel-celler-pa-en-mac.md): Hvis Excel på din Mac ikke lader dig skrive eller redigere i nogen celle, mens dine andre Office-programmer fungerer, kan du løse det her. - [Hvordan du løser Office-fejl: Installationen sidder fast](https://help.keytive.com/da/articles/9318415-hvordan-du-loser-office-fejl-installationen-sidder-fast.md): Installationen af Microsoft Office er stoppet eller sidder fast - [Hvordan du løser Office-fejl: Kan ikke finde winword.exe](https://help.keytive.com/da/articles/11030803-hvordan-du-loser-office-fejl-kan-ikke-finde-winword-exe.md): Løs Office-fejlen, hvor Windows siger, at den ikke kan finde winword.exe, ved at følge disse præcise trin. - [Hvordan du løser Office-fejlkode: 0-2054](https://help.keytive.com/da/articles/11087806-hvordan-du-loser-office-fejlkode-0-2054.md): Løs installationsfejlen 0-2054, som kan opstå under installation af Microsoft Office 2024 Professional Plus \(PC\). - [Hvordan du løser: Office 2024 vises som Office 2021](https://help.keytive.com/da/articles/11096720-hvordan-du-loser-office-2024-vises-som-office-2021.md): Løs problemet hvor Microsoft Office 2024 vises som Office 2021 efter aktivering. - [Hvordan du løser: Office viser den forkerte version eller bruger ikke din korrekte produktnøgle](https://help.keytive.com/da/articles/11765567-hvordan-du-loser-office-viser-den-forkerte-version-eller-bruger-ikke-din-korrekte-produktnogle.md): Sådan fjerner du gamle eller forkerte Office-licensnøgler fra din pc. - [Hvordan du løser: Tjenesten er ikke tilgængelig-fejl](https://help.keytive.com/da/articles/11765634-hvordan-du-loser-tjenesten-er-ikke-tilgaengelig-fejl.md): Får du fejlen “Tjenesten er ikke tilgængelig” på offline.officeapps.live.com? Her er, hvad det betyder – og hvordan du løser det. - [Hvad du skal gøre, hvis der står “Preview udløbet” i Office](https://help.keytive.com/da/articles/11765732-hvad-du-skal-gore-hvis-der-star-preview-udlobet-i-office.md): Ser du beskeden “Preview udløbet” i Office? Her er, hvad det betyder, og hvordan du aktiverer din købte version. - [Hvordan du løser: Installationsfilen til Office kan ikke åbnes](https://help.keytive.com/da/articles/11771923-hvordan-du-loser-installationsfilen-til-office-kan-ikke-abnes.md): Får du fejl som “Adgang nægtet”, når du åbner Office-installationsfilen? Sådan løser du det. - [Hvordan du løser: Produktnøglen passer ikke til den installerede Office-version](https://help.keytive.com/da/articles/11780252-hvordan-du-loser-produktnoglen-passer-ikke-til-den-installerede-office-version.md): Ret fejlen, hvor din Office-nøgle ikke passer til den version, der er installeret. - [Hvordan du løser: O365HomePremRetail-fejl ved installation af Office](https://help.keytive.com/da/articles/11847666-hvordan-du-loser-o365homepremretail-fejl-ved-installation-af-office.md): Får du fejlen O365HomePremRetail, når du installerer Office? Fjern den forudinstallerede Office-app for at løse problemet. - [Hvordan du løser: Smart App Control blokerer din installationsfil](https://help.keytive.com/da/articles/11969178-hvordan-du-loser-smart-app-control-blokerer-din-installationsfil.md): Hurtig guide til at slå Smart App Control fra i Windows, så du kan installere sikre filer uden problemer. - [Hvordan du løser: “We Can’t Install”-fejl](https://help.keytive.com/da/articles/11971700-hvordan-du-loser-we-can-t-install-fejl.md): Lær at løse fejlen ’Vi kan ikke installere’, når der ikke vises programmer, der skal afinstalleres. - [Hvordan du løser: “Couldn’t install”-fejl](https://help.keytive.com/da/articles/11972816-hvordan-du-loser-couldn-t-install-fejl.md): Løs fejlen ’Det kunne ikke installeres’ – koder 30015-2030 \(13\) og 0-2015 \(2250\). - [Hvordan du løser: Fejlkode 0-2035 \(0\) ved installation af Office](https://help.keytive.com/da/articles/12126760-hvordan-du-loser-fejlkode-0-2035-0-ved-installation-af-office.md): Får du fejlkode 0-2035 \(0\) under installation? Det skyldes ofte, at installationsfilen startes for mange gange i træk. - [Alternativ måde at hente og installere Office 2024 Standard](https://help.keytive.com/da/articles/12148781-alternativ-made-at-hente-og-installere-office-2024-standard.md): Har du problemer med installationen? Hent Office 2024 Standard som en ZIP-fil og installer det trin for trin. - [Alternativ måde at hente og installere Office 2024 Professional Plus](https://help.keytive.com/da/articles/12149001-alternativ-made-at-hente-og-installere-office-2024-professional-plus.md): Har du problemer med installationen? Hent Office 2024 Professional Plus som en ZIP-fil og installer det trin for trin. - [Sådan slår du midlertidigt dit antivirus fra \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/da/articles/12158499-sadan-slar-du-midlertidigt-dit-antivirus-fra-bitdefender-mcafee-norton-avast.md): Sæt Bitdefender, McAfee, Norton eller Avast på pause for at downloade og køre en blokeret .exe-fil. - [Hvordan du løser: Outlook sidder fast i offline-tilstand](https://help.keytive.com/da/articles/12303527-hvordan-du-loser-outlook-sidder-fast-i-offline-tilstand.md): Sæt Outlook online igen, hvis der står “Arbejder offline” - [Hvordan du løser: Aktiveringsknappen mangler efter indtastning af produktnøgle](https://help.keytive.com/da/articles/12312059-hvordan-du-loser-aktiveringsknappen-mangler-efter-indtastning-af-produktnogle.md): Sådan gør du, hvis aktiveringsknappen ikke vises efter du har skrevet din produktnøgle. - [Hvordan du løser: “Kontofejl” i Office-programmer](https://help.keytive.com/da/articles/12530357-hvordan-du-loser-kontofejl-i-office-programmer.md): Få hjælp til at fjerne fejlmeddelelsen “kontofejl” i Word, Excel eller Outlook. - [Hvordan du løser: Outlook-fejlen “Kan ikke starte Microsoft Outlook”](https://help.keytive.com/da/articles/12673092-hvordan-du-loser-outlook-fejlen-kan-ikke-starte-microsoft-outlook.md): Enkle trin til at løse fejlen “Kan ikke starte Microsoft Outlook. Mappesættet kan ikke åbnes.” - [Sådan løser du problemet, når Outlook ikke åbner efter installation af Office](https://help.keytive.com/da/articles/15921376-sadan-loser-du-problemet-nar-outlook-ikke-abner-efter-installation-af-office.md): Hvis Microsoft Outlook ikke starter eller fryser, efter du har installeret Office, kan du her se, hvordan du løser en beskadiget profil, et problematisk tilføjelsesprogram eller CSV-importfejl. - [Sådan løser du problemet, når installationsfilen ikke kan monteres](https://help.keytive.com/da/articles/15931537-sadan-loser-du-problemet-nar-installationsfilen-ikke-kan-monteres.md): Hvis din downloadede Office- eller Windows-installationsfil ikke kan monteres, kan du her se, hvordan du løser det ved at komprimere den til en ZIP-fil. - [Office på Mac beder stadig om aktivering, selvom aktiveringen lykkedes](https://help.keytive.com/da/articles/15931587-office-pa-mac-beder-stadig-om-aktivering-selvom-aktiveringen-lykkedes.md): Hvis din Microsoft Office-licens vises som aktiveret på account.microsoft.com, men Word, Excel eller andre apps stadig beder dig om at aktivere, kan du her se, hvordan du løser det via Terminal. ### Installation og aktivering - [Sådan aktiverer du din Windows-produktnøgle](https://help.keytive.com/da/articles/9088082-sadan-aktiverer-du-din-windows-produktnogle.md): Aktivér din Windows-produktnøgle via systemindstillingerne. - [Sådan opretter du en Windows-installations-USB på en Mac med WinDiskWriter](https://help.keytive.com/da/articles/15921238-sadan-opretter-du-en-windows-installations-usb-pa-en-mac-med-windiskwriter.md): Opret en bootbar Windows-installations-USB direkte fra din Mac med WinDiskWriter — ideelt, når mål-pc'en hverken har Windows eller macOS. - [Sådan afinstallerer du programmer \(Windows/Mac\)](https://help.keytive.com/da/articles/9088090-sadan-afinstallerer-du-programmer-windows-mac.md): Fjern installerede programmer fra Windows eller macOS trin for trin. - [Sådan opgraderer du fra Windows Home til Pro](https://help.keytive.com/da/articles/9088097-sadan-opgraderer-du-fra-windows-home-til-pro.md): Opgrader din PC fra Windows Home til Pro med en Retail-nøgle. - [Skal jeg bruge en USB-nøgle til at installere Windows?](https://help.keytive.com/da/articles/9088129-skal-jeg-bruge-en-usb-nogle-til-at-installere-windows.md): Du skal bruge et USB-stik for at udføre en ren installation af Windows. - [Hvilke muligheder er der for at aktivere softwaren?](https://help.keytive.com/da/articles/9088141-hvilke-muligheder-er-der-for-at-aktivere-softwaren.md): Software kan aktiveres online eller direkte på din computer. - [Kan jeg bruge det samme USB-stik til at installere Windows på en anden computer?](https://help.keytive.com/da/articles/9088150-kan-jeg-bruge-det-samme-usb-stik-til-at-installere-windows-pa-en-anden-computer.md): Det samme USB-stik kan genbruges til at installere Windows på en anden enhed. - [Vil en ren installation af Windows resultere i tab af data?](https://help.keytive.com/da/articles/9088160-vil-en-ren-installation-af-windows-resultere-i-tab-af-data.md): En ren installation af Windows sletter alle filer og programmer. - [Kan jeg bruge Windows-licensnøgler med Parallels?](https://help.keytive.com/da/articles/9331052-kan-jeg-bruge-windows-licensnogler-med-parallels.md): Windows-licensnøgler fungerer problemfrit med Parallels på Mac. - [Sådan nedgraderer du din Windows-version](https://help.keytive.com/da/articles/10566579-sadan-nedgraderer-du-din-windows-version.md): Lær, hvordan du nedgraderer fra Windows 10 eller 11 Pro, Enterprise eller Education til Home uden at miste data, herunder N-varianter. - [Sådan aktiverer du Office via telefon](https://help.keytive.com/da/articles/11203914-sadan-aktiverer-du-office-via-telefon.md): Trin-for-trin-vejledning til aktivering af Microsoft Office ved hjælp af telefonmetoden. - [Sådan ser du om din Windows er 32-bit eller 64-bit](https://help.keytive.com/da/articles/12165531-sadan-ser-du-om-din-windows-er-32-bit-eller-64-bit.md): Lær hurtigt at tjekke om din computer kører en 32- eller 64-bit version af Windows. - [Sådan opretter du et Windows installations-USB på en Mac](https://help.keytive.com/da/articles/12867203-sadan-opretter-du-et-windows-installations-usb-pa-en-mac.md): Lær, hvordan du opretter et Windows installations-USB ved hjælp af macOS, når computeren du vil installere Windows på, ikke kører macOS eller Windows. ### Produkt-FAQ - [OEM vs Retail: Hvad er forskellen?](https://help.keytive.com/da/articles/9089005-oem-vs-retail-hvad-er-forskellen.md): Sammenlign OEM- og Retail-licenser til Windows og se forskellene. - [Windows 11 Home vs Pro - Hvad er forskellene?](https://help.keytive.com/da/articles/9089008-windows-11-home-vs-pro-hvad-er-forskellene.md): Sammenlign Windows 11 Home og Pro for at finde den version, der passer til dig. - [Windows 11 - Systemkrav](https://help.keytive.com/da/articles/9098159-windows-11-systemkrav.md): Tjek om din PC opfylder minimumskravene til Windows 11. - [Sådan skifter du ud af S-tilstand i Windows 10 & 11](https://help.keytive.com/da/articles/10566547-sadan-skifter-du-ud-af-s-tilstand-i-windows-10-11.md): Lær, hvordan du skifter ud af S-tilstand i Windows 10 og 11 for at installere apps uden for Microsoft Store. - [Understøttede sprog ved installation af Windows 10 og 11](https://help.keytive.com/da/articles/10811197-understottede-sprog-ved-installation-af-windows-10-og-11.md): Se hvilke sprog der er tilgængelige ved installation af Windows 10 og 11, og hvordan du kan tilføje flere sprog efter installationen. - [Alt det nye i Office 2024](https://help.keytive.com/da/articles/11038661-alt-det-nye-i-office-2024.md): Hvad der er nyt i Microsoft Office 2024 med funktioner, opdateringer og ændringer. - [Open XML vs. OpenDocument: Hvilket format skal du bruge?](https://help.keytive.com/da/articles/10809174-open-xml-vs-opendocument-hvilket-format-skal-du-bruge.md): Lær de vigtigste forskelle mellem Office Open XML og OpenDocument-formaterne, og find ud af, hvilket der passer bedst til dine behov. - [Microsoft Office 2021 vs. LibreOffice: Hvilken er bedst for dig?](https://help.keytive.com/da/articles/10551327-microsoft-office-2021-vs-libreoffice-hvilken-er-bedst-for-dig.md): Sammenligning mellem Microsoft Office 2021 og LibreOffice – deres fordele og forskelle. - [Office-pakken: Kompatibel med iOS, Android eller ChromeOS?](https://help.keytive.com/da/articles/9089027-office-pakken-kompatibel-med-ios-android-eller-chromeos.md): Office-pakkerne er kun kompatible med Windows og macOS. - [Indeholder Office-pakken opdateringer?](https://help.keytive.com/da/articles/9089025-indeholder-office-pakken-opdateringer.md): Få indblik i, hvordan Office-pakken opdateres. - [Office-pakker vs Microsoft 365 - hvad er forskellene?](https://help.keytive.com/da/articles/9089019-office-pakker-vs-microsoft-365-hvad-er-forskellene.md): Office-pakken er et engangskøb, mens Microsoft 365 kræver abonnement. - [Virker ældre Office-filer i nyere versioner af Office?](https://help.keytive.com/da/articles/11740844-virker-aeldre-office-filer-i-nyere-versioner-af-office.md): Ældre Office-filer som .doc, .xls og .ppt virker i moderne Office – ingen konvertering nødvendig. Sådan fungerer det. ### Betalinger og levering - [Hvad er inkluderet i ordren?](https://help.keytive.com/da/articles/9088187-hvad-er-inkluderet-i-ordren.md): Her er hvad din ordre indeholder. - [Hvor hurtig er leveringen?](https://help.keytive.com/da/articles/9088192-hvor-hurtig-er-leveringen.md): Din ordre leveres med det samme til din e-mail efter købet. - [Understøttede betalingsmetoder](https://help.keytive.com/da/articles/9088197-understottede-betalingsmetoder.md): Læs om hvilke betalingsmetoder vi i øjeblikket accepterer. - [Jeg har ikke modtaget min ordre](https://help.keytive.com/da/articles/9088303-jeg-har-ikke-modtaget-min-ordre.md): Hvad du skal gøre, hvis du ikke har modtaget din ordre efter dit køb. - [Engangskøb eller abonnementsmodel?](https://help.keytive.com/da/articles/9088308-engangskob-eller-abonnementsmodel.md): Forstå om det produkt, du køber, er et engangskøb eller abonnement. - [Hvordan leveres ordren?](https://help.keytive.com/da/articles/9088320-hvordan-leveres-ordren.md): Sådan leveres din ordre, når du handler i vores butik. - [Hvor kan jeg finde en kvittering for mit køb?](https://help.keytive.com/da/articles/9088335-hvor-kan-jeg-finde-en-kvittering-for-mit-kob.md): Din kvittering finns i bekræftelsesmailen, der sendes umiddelbart efter dit køb. - [Hvilke lande leverer du til?](https://help.keytive.com/da/articles/9088343-hvilke-lande-leverer-du-til.md): Vi leverer globalt med øjeblikkelig digital levering via e-mail. - [Sender I softwaren i fysiske kasser?](https://help.keytive.com/da/articles/9088355-sender-i-softwaren-i-fysiske-kasser.md): Nej, vi tilbyder kun digital levering—her er hvorfor det er bedre. - [Understøttes betaling fra virksomheder?](https://help.keytive.com/da/articles/9088362-understottes-betaling-fra-virksomheder.md): Virksomhedsbetalinger understøttes og er velkomne ved alle køb. - [Følger der en garanti med produktet?](https://help.keytive.com/da/articles/9088332-folger-der-en-garanti-med-produktet.md): Alle produkter inkluderer livstidsgaranti med fuld produktgaranti. ### Tips og funktioner - [Sådan finder du din aktiverede Windows-produktnøgle](https://help.keytive.com/da/articles/9088504-sadan-finder-du-din-aktiverede-windows-produktnogle.md): Find din produktnøgle, hvis du allerede har aktiveret Windows. - [Sådan finder du computerspecifikationer \(Mac & Windows\)](https://help.keytive.com/da/articles/9088514-sadan-finder-du-computerspecifikationer-mac-windows.md): Sådan ser du dine systemoplysninger på Windows og macOS. - [Sådan fabriksnulstilles indstillingerne i Windows 10/11](https://help.keytive.com/da/articles/9098128-sadan-fabriksnulstilles-indstillingerne-i-windows-10-11.md): Nulstil din Windows 10 eller 11 PC uden at miste filer. - [Sådan bruger du diktering \(Dictate\) i Microsoft Word](https://help.keytive.com/da/articles/10551607-sadan-bruger-du-diktering-dictate-i-microsoft-word.md): Sådan aktiverer og bruger du diktering i Microsoft Word for Microsoft 365 og Office 2021/2024. - [Sådan tager du et skærmbillede på Windows og Mac](https://help.keytive.com/da/articles/10689902-sadan-tager-du-et-skaermbillede-pa-windows-og-mac.md): Lær, hvordan du tager et skærmbillede på Windows og Mac med enkle tastaturgenveje. - [Sådan sikkerhedskopierer og gendanner du Outlook-data](https://help.keytive.com/da/articles/10689909-sadan-sikkerhedskopierer-og-gendanner-du-outlook-data.md): Lær, hvordan du sikkerhedskopierer og gendanner Outlook-e-mails, kontakter og kalenderdata på tværs af forskellige Outlook-versioner. - [Sådan opretter du en Microsoft-konto](https://help.keytive.com/da/articles/10809480-sadan-opretter-du-en-microsoft-konto.md): Trin-for-trin guide til at oprette en Microsoft-konto, inklusiv fejlfindingstips til almindelige problemer. - [Sådan tilføjer du Office-ikoner til skrivebordet og proceslinjen](https://help.keytive.com/da/articles/11139762-sadan-tilfojer-du-office-ikoner-til-skrivebordet-og-proceslinjen.md): Tilføj genveje til Office-programmer som Word og Excel på skrivebordet eller fastgør dem til proceslinjen. ### Andre spørgsmål - [Hvem står bag Keytive?](https://help.keytive.com/da/articles/9088663-hvem-star-bag-keytive.md): Information om virksomheden bag Keytive.com. - [Om vores priser](https://help.keytive.com/da/articles/9088709-om-vores-priser.md): Se hvordan vi kan tilbyde software til lavere priser. - [Bliv klar til fjernassistance](https://help.keytive.com/da/articles/9088962-bliv-klar-til-fjernassistance.md): Information og forberedelse til kunder, der har booket en fjernsupportsession. - [Hvad er din svartid på e-mail?](https://help.keytive.com/da/articles/9088968-hvad-er-din-svartid-pa-e-mail.md): Svar­tider på e-mail i og uden for åbningstiden. - [Tilbyder I mængderabat?](https://help.keytive.com/da/articles/9088984-tilbyder-i-maengderabat.md): Muligheder for mængdekøb til virksomheder og organisationer. - [Hvad er en produkt-/licensnøgle?](https://help.keytive.com/da/articles/9088156-hvad-er-en-produkt-licensnogle.md): Forstå hvad en produkt-/licensnøgle er, og hvorfor den er nødvendig for aktivering. - [Har du en fysisk butik?](https://help.keytive.com/da/articles/9088981-har-du-en-fysisk-butik.md): Vi har ingen fysiske butikker – alle produkter sælges digitalt via vores hjemmeside. - [Hvorfor står der “NORDKEY.IO” på min bankoversigt?](https://help.keytive.com/da/articles/10965440-hvorfor-star-der-nordkey-io-pa-min-bankoversigt.md): Forklaring på, hvorfor NORDKEY.IO vises på din bankoversigt efter et køb fra Keytive eller tilknyttede brands. - [Tilbyder I telefonsupport?](https://help.keytive.com/da/articles/11030596-tilbyder-i-telefonsupport.md): Vi tilbyder kun support via chat og e-mail – her er hvorfor. - [Har I et affiliateprogram?](https://help.keytive.com/da/articles/11032824-har-i-et-affiliateprogram.md): Tjen provision ved at promovere Keytive gennem vores partnerprogram. - [Sådan deltager du i en fjernsupportsession](https://help.keytive.com/da/articles/11772009-sadan-deltager-du-i-en-fjernsupportsession.md): Skal du oprette forbindelse til en fjernsupportsession med en Keytive-tekniker? Her er, hvordan du gør det via link eller e-mailinvitation. ## Nederlands ### Aan de slag - [Activeringshandleiding – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/nl/articles/10870237-activeringshandleiding-microsoft-office-2024-professional-plus-pc.md) - [Activeringshandleiding – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/nl/articles/11647817-activeringshandleiding-microsoft-office-2024-standard-pc.md) - [Activeringshandleiding – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/nl/articles/11675837-activeringshandleiding-microsoft-office-2024-home-business-pc-mac.md) - [Activeringshandleiding – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/nl/articles/11675918-activeringshandleiding-microsoft-office-2024-home-pc-mac.md) - [Activeringshandleiding – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/nl/articles/12768846-activeringshandleiding-microsoft-office-2024-standard-mac.md) - [Activeringshandleiding – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/nl/articles/9083438-activeringshandleiding-microsoft-office-2021-professional-plus-pc.md) - [Activeringshandleiding – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/nl/articles/9083663-activeringshandleiding-microsoft-office-2021-home-business-mac.md) - [Activeringshandleiding – Outlook 2021](https://help.keytive.com/nl/articles/11675265-activeringshandleiding-outlook-2021.md) - [Activeringshandleiding – Windows 11 Home & Pro](https://help.keytive.com/nl/articles/9084126-activeringshandleiding-windows-11-home-pro.md) - [Activeringshandleiding – Windows 10 Home & Pro](https://help.keytive.com/nl/articles/9083723-activeringshandleiding-windows-10-home-pro.md) - [Activeringshandleiding – Windows 11 Enterprise](https://help.keytive.com/nl/articles/11647667-activeringshandleiding-windows-11-enterprise.md) - [Activeringshandleiding – Windows 10 Enterprise](https://help.keytive.com/nl/articles/11670192-activeringshandleiding-windows-10-enterprise.md) - [Activeringshandleiding – Windows 11 Pro for Workstations](https://help.keytive.com/nl/articles/11675407-activeringshandleiding-windows-11-pro-for-workstations.md) - [Activeringshandleiding – Windows 10 Pro for Workstations](https://help.keytive.com/nl/articles/11675471-activeringshandleiding-windows-10-pro-for-workstations.md) - [Activeringshandleiding – Windows Server](https://help.keytive.com/nl/articles/11670365-activeringshandleiding-windows-server.md) - [Activeringshandleiding – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/nl/articles/11675704-activeringshandleiding-microsoft-office-2019-home-student-pc.md) - [Activeringshandleiding – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/nl/articles/11675730-activeringshandleiding-microsoft-office-2019-home-business-pc-mac.md) - [Activeringshandleiding – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/nl/articles/11677893-activeringshandleiding-microsoft-office-2019-professional-plus-pc.md) - [Activeringshandleiding – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/nl/articles/11675764-activeringshandleiding-microsoft-office-2016-home-student-pc.md) - [Activeringshandleiding – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/nl/articles/11675776-activeringshandleiding-microsoft-office-2016-home-business-mac.md) - [Activeringshandleiding – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/nl/articles/11678022-activeringshandleiding-microsoft-office-2016-professional-plus-pc.md) - [Activeringshandleiding – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/nl/articles/11679915-activeringshandleiding-microsoft-office-2013-professional-plus-pc.md) - [Activeringshandleiding – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/nl/articles/11678468-activeringshandleiding-microsoft-office-2010-professional-plus-pc.md) - [Activeringshandleiding – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/nl/articles/11678104-activeringshandleiding-microsoft-visio-2021-2019-2016-professional-pc.md) - [Activeringshandleiding – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/nl/articles/11678173-activeringshandleiding-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/nl/articles/13869642-surfshark.md): In deze handleiding leest u hoe u uw Surfshark-licentie activeert met de sleutelcode die u van ons hebt ontvangen. ### Problemen oplossen - [Mijn productcode werkt niet](https://help.keytive.com/nl/articles/9086088-mijn-productcode-werkt-niet.md) - [Windows-foutcode 0x80072F8F-0x20000 oplossen](https://help.keytive.com/nl/articles/9086166-windows-foutcode-0x80072f8f-0x20000-oplossen.md): Zo lost u fout 0x80072F8F–0x20000 op in Windows 7 of 8. - [Geen wifi na het installeren van Windows 11? Zo lost u het op](https://help.keytive.com/nl/articles/15931488-geen-wifi-na-het-installeren-van-windows-11-zo-lost-u-het-op.md): Verliest uw laptop de wifiverbinding na het installeren van Windows 11? Zo installeert u het draadloze stuurprogramma opnieuw en maakt u weer verbinding. - [Oplossing: .docx-bestanden tonen een leeg pictogram in plaats van het Word-pictogram](https://help.keytive.com/nl/articles/15931622-oplossing-docx-bestanden-tonen-een-leeg-pictogram-in-plaats-van-het-word-pictogram.md): Worden uw Word-documenten in Windows weergegeven met een leeg of algemeen pictogram in plaats van het Word-pictogram? Zo lost u dat op. - [Windows-foutcode 0xc0ea000a oplossen](https://help.keytive.com/nl/articles/10578609-windows-foutcode-0xc0ea000a-oplossen.md): Zo lost u met PowerShell de Windows-activeringsfout 0xc0ea000a op die door een hardwarewijziging wordt veroorzaakt. - [Windows-foutcode 0xC004F050 oplossen](https://help.keytive.com/nl/articles/9086231-windows-foutcode-0xc004f050-oplossen.md): Ontdek hoe u fout 0xC004F050 oplost bij het upgraden van Windows Home naar Pro. - [Windows-foutcode 0x80070490 oplossen](https://help.keytive.com/nl/articles/9086260-windows-foutcode-0x80070490-oplossen.md): Ontdek hoe u fout 0x80070490 oplost, die te maken heeft met een beschadiging in de Windows-updateonderdelen. - [Windows-foutcode 0x0000022 oplossen](https://help.keytive.com/nl/articles/9135099-windows-foutcode-0x0000022-oplossen.md): Ontdek hoe u fout 0x0000022 oplost, die wordt veroorzaakt door problemen met rechten of bestanden in Windows. - [Windows-foutcode 0x80070570 oplossen](https://help.keytive.com/nl/articles/9086318-windows-foutcode-0x80070570-oplossen.md): Lees hoe u de fouten 0x80070570 en 0x80070057 oplost die worden veroorzaakt door beschadigde of onleesbare bestanden. - [De installatie van apps van overal toestaan in Windows](https://help.keytive.com/nl/articles/9089287-de-installatie-van-apps-van-overal-toestaan-in-windows.md): Foutmelding: The app you are trying to install is not a Microsoft Verified App - [Windows-foutcode 0x800704CF oplossen](https://help.keytive.com/nl/articles/11030475-windows-foutcode-0x800704cf-oplossen.md): Zo lost u Windows-activeringsfoutcode 0x800704CF op, die wordt veroorzaakt door problemen met de internetverbinding tijdens het activeren met uw productcode. - [Oplossing: Windows-editie wordt niet weergegeven tijdens de installatie](https://help.keytive.com/nl/articles/12305214-oplossing-windows-editie-wordt-niet-weergegeven-tijdens-de-installatie.md): Wat u kunt doen als Windows uw editie niet weergeeft tijdens de installatie. - [Windows-foutcode 0x80072ee7 oplossen](https://help.keytive.com/nl/articles/15921187-windows-foutcode-0x80072ee7-oplossen.md): Los Windows-foutcode 0x80072ee7 op met onze korte videohandleiding. - [Office-foutcode 30182-44 / 30015-45 oplossen](https://help.keytive.com/nl/articles/9318294-office-foutcode-30182-44-30015-45-oplossen.md): Los de Office-installatiefouten 30182-44 en 30015-45 op door eerdere installaties te verwijderen. - [Oplossing: u kunt niets typen of bewerken in Excel-cellen op een Mac](https://help.keytive.com/nl/articles/16451815-oplossing-u-kunt-niets-typen-of-bewerken-in-excel-cellen-op-een-mac.md): Kunt u in Excel op uw Mac in geen enkele cel typen of bewerken, terwijl uw andere Office-apps gewoon werken? Zo lost u dat op. - [Office-fout oplossen: de installatie loopt vast](https://help.keytive.com/nl/articles/9318415-office-fout-oplossen-de-installatie-loopt-vast.md): De installatie van Microsoft Office is gestopt of vastgelopen. - [Office-fout oplossen: winword.exe kan niet worden gevonden](https://help.keytive.com/nl/articles/11030803-office-fout-oplossen-winword-exe-kan-niet-worden-gevonden.md): Los de Office-fout op waarbij Windows meldt dat winword.exe niet kan worden gevonden, door deze stappen precies te volgen. - [Office-foutcode 0-2054 oplossen](https://help.keytive.com/nl/articles/11087806-office-foutcode-0-2054-oplossen.md): Los installatiefout 0-2054 op die kan optreden bij het installeren van Microsoft Office Professional Plus. - [Oplossing: Office 2024 wordt weergegeven als Office 2021](https://help.keytive.com/nl/articles/11096720-oplossing-office-2024-wordt-weergegeven-als-office-2021.md): Los het probleem op waarbij Microsoft Office 2024 na de activering wordt weergegeven als Office 2021. - [Oplossing: Office toont de verkeerde versie of gebruikt niet uw juiste productcode](https://help.keytive.com/nl/articles/11765567-oplossing-office-toont-de-verkeerde-versie-of-gebruikt-niet-uw-juiste-productcode.md): Zo verwijdert u oude of onjuiste Office-licentiesleutels van uw pc. - [Oplossing: foutmelding “Service unavailable”](https://help.keytive.com/nl/articles/11765634-oplossing-foutmelding-service-unavailable.md): Krijgt u de fout “Service unavailable” op offline.officeapps.live.com? Dit is wat het betekent en hoe u dit oplost. - [Wat te doen als u “Preview Expired” ziet in Office](https://help.keytive.com/nl/articles/11765732-wat-te-doen-als-u-preview-expired-ziet-in-office.md): Ziet u in Office de melding “Preview expired”? Dit betekent het en zo activeert u de versie die u hebt gekocht. - [Oplossing: het Office-installatieprogramma gaat niet open](https://help.keytive.com/nl/articles/11771923-oplossing-het-office-installatieprogramma-gaat-niet-open.md): Krijgt u een foutmelding zoals “Access is denied” wanneer u het Office-installatieprogramma opent? Zo lost u dit op. - [Oplossing: productcode past niet bij de geïnstalleerde Office-versie](https://help.keytive.com/nl/articles/11780252-oplossing-productcode-past-niet-bij-de-geinstalleerde-office-versie.md): Los de foutmelding op die verschijnt wanneer uw Office-productcode niet overeenkomt met de versie die momenteel is geïnstalleerd. - [Oplossing: O365HomePremRetail-fout bij het installeren van Office](https://help.keytive.com/nl/articles/11847666-oplossing-o365homepremretail-fout-bij-het-installeren-van-office.md): Ziet u de O365HomePremRetail-fout bij het installeren van Office? Zo verwijdert u de app die het conflict veroorzaakt. - [Oplossing: Slimme app-controle blokkeert uw installatiebestand](https://help.keytive.com/nl/articles/11969178-oplossing-slimme-app-controle-blokkeert-uw-installatiebestand.md): Korte handleiding om Slimme app-controle in Windows uit te schakelen, zodat u veilige bestanden zonder problemen kunt installeren. - [Oplossing: foutmelding “We Can’t Install”](https://help.keytive.com/nl/articles/11971700-oplossing-foutmelding-we-can-t-install.md): Zo lost u de Office-foutmelding ‘We can’t install’ op wanneer er geen programma's worden vermeld om te verwijderen. - [Oplossing: foutmelding “Couldn’t install”](https://help.keytive.com/nl/articles/11972816-oplossing-foutmelding-couldn-t-install.md): Los de foutmelding ‘Couldn’t install’ op – codes 30015-2030 \(13\) en 0-2015 \(2250\). - [Oplossing: foutcode 0-2035 \(0\) bij het installeren van Office](https://help.keytive.com/nl/articles/12126760-oplossing-foutcode-0-2035-0-bij-het-installeren-van-office.md): Hulp bij foutcode 0-2035 \(0\), veroorzaakt doordat het installatieprogramma van Office te vaak is gestart. Lees hoe u dit snel oplost. - [Alternatieve manier om Office 2024 Standard te downloaden en te installeren](https://help.keytive.com/nl/articles/12148781-alternatieve-manier-om-office-2024-standard-te-downloaden-en-te-installeren.md): Lukt de installatie niet? Download Office 2024 Standard als ZIP-bestand en installeer het stap voor stap. - [Alternatieve manier om Office 2024 Professional Plus te downloaden en te installeren](https://help.keytive.com/nl/articles/12149001-alternatieve-manier-om-office-2024-professional-plus-te-downloaden-en-te-installeren.md): Problemen met installeren? Download Office 2024 Professional Plus als ZIP-bestand en installeer het stap voor stap. - [Uw antivirusprogramma tijdelijk uitschakelen \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/nl/articles/12158499-uw-antivirusprogramma-tijdelijk-uitschakelen-bitdefender-mcafee-norton-avast.md): Pauzeer Bitdefender, McAfee, Norton of Avast om een geblokkeerd .exe-bestand te downloaden en uit te voeren. - [Oplossing: Outlook blijft in de offlinemodus staan](https://help.keytive.com/nl/articles/12303527-oplossing-outlook-blijft-in-de-offlinemodus-staan.md): Zet Outlook weer online als er “Werken met offlinestatus” staat - [Oplossing: activeringsknop ontbreekt na het invoeren van de licentiesleutel](https://help.keytive.com/nl/articles/12312059-oplossing-activeringsknop-ontbreekt-na-het-invoeren-van-de-licentiesleutel.md): Wat u kunt doen als de activeringsknop niet verschijnt nadat u uw licentiesleutel hebt ingetypt. - [“Account Error” in Office-toepassingen oplossen](https://help.keytive.com/nl/articles/12530357-account-error-in-office-toepassingen-oplossen.md): Los het bericht “account error” in Microsoft Word, Excel of andere Office-apps op. - [Oplossing: Outlook-fout “Cannot start Microsoft Outlook”](https://help.keytive.com/nl/articles/12673092-oplossing-outlook-fout-cannot-start-microsoft-outlook.md): Snelle stappen om de Outlook-opstartfout “Cannot start Microsoft Outlook. The set of folders cannot be opened.” op te lossen. - [Outlook opent niet na het installeren van Office: zo lost u dit op](https://help.keytive.com/nl/articles/15921376-outlook-opent-niet-na-het-installeren-van-office-zo-lost-u-dit-op.md): Als Microsoft Outlook niet start of vastloopt nadat u Office hebt geïnstalleerd, leest u hier hoe u een beschadigd profiel, een problematische invoegtoepassing of fouten bij het importeren van een ... - [Oplossing: installatiebestand kan niet worden gekoppeld \("The File Can't Be Mounted"\)](https://help.keytive.com/nl/articles/15931537-oplossing-installatiebestand-kan-niet-worden-gekoppeld-the-file-can-t-be-mounted.md): Kan uw gedownloade installatiebestand van Office of Windows niet worden gekoppeld? Zo lost u dit op door het bestand naar een ZIP-bestand te comprimeren. - [Oplossing: Office voor Mac vraagt na een geslaagde activering nog steeds om te activeren](https://help.keytive.com/nl/articles/15931587-oplossing-office-voor-mac-vraagt-na-een-geslaagde-activering-nog-steeds-om-te-activeren.md): Als uw Microsoft Office-licentie op account.microsoft.com als geactiveerd wordt weergegeven maar Word, Excel of andere apps u nog steeds om activering vragen, leest u hier hoe u dit via Terminal op... ### Installatie & activering - [Uw Windows-productcode activeren](https://help.keytive.com/nl/articles/9088082-uw-windows-productcode-activeren.md): Activeer uw Windows-productcode via de systeeminstellingen. - [Een Windows-installatie-USB maken op een Mac met WinDiskWriter](https://help.keytive.com/nl/articles/15921238-een-windows-installatie-usb-maken-op-een-mac-met-windiskwriter.md): Maak rechtstreeks vanaf uw Mac een opstartbare Windows-installatie-USB met WinDiskWriter — ideaal wanneer de doelcomputer geen Windows of macOS heeft. - [Programma's verwijderen \(Windows/Mac\)](https://help.keytive.com/nl/articles/9088090-programma-s-verwijderen-windows-mac.md): Verwijder geïnstalleerde programma's stap voor stap van Windows of macOS. - [Zo upgradet u van Windows Home naar Pro](https://help.keytive.com/nl/articles/9088097-zo-upgradet-u-van-windows-home-naar-pro.md): Upgrade uw pc van Windows Home naar Pro met een Retail-productcode. - [Heb ik een USB-stick nodig om Windows te installeren?](https://help.keytive.com/nl/articles/9088129-heb-ik-een-usb-stick-nodig-om-windows-te-installeren.md): Voor een schone Windows-installatie hebt u een USB-stick nodig. - [Welke activeringsopties zijn er voor de software?](https://help.keytive.com/nl/articles/9088141-welke-activeringsopties-zijn-er-voor-de-software.md): Software kan online of direct op uw computer worden geactiveerd. - [Kan ik dezelfde USB-stick gebruiken om Windows op een andere computer te installeren?](https://help.keytive.com/nl/articles/9088150-kan-ik-dezelfde-usb-stick-gebruiken-om-windows-op-een-andere-computer-te-installeren.md): Dezelfde USB-stick kunt u opnieuw gebruiken om Windows op een ander apparaat te installeren. - [Leidt een schone installatie van Windows tot gegevensverlies?](https://help.keytive.com/nl/articles/9088160-leidt-een-schone-installatie-van-windows-tot-gegevensverlies.md): Bij een schone Windows-installatie worden alle bestanden en programma's verwijderd. - [Kan ik Windows-licentiesleutels gebruiken met Parallels?](https://help.keytive.com/nl/articles/9331052-kan-ik-windows-licentiesleutels-gebruiken-met-parallels.md): Windows-licentiesleutels werken zonder problemen met Parallels op een Mac. - [Uw Windows-versie downgraden](https://help.keytive.com/nl/articles/10566579-uw-windows-versie-downgraden.md): Lees hoe u Windows 10 of 11 Pro, Enterprise of Education downgradet naar Home zonder gegevensverlies, inclusief de N-varianten. - [Office activeren via de telefoon](https://help.keytive.com/nl/articles/11203914-office-activeren-via-de-telefoon.md): Stapsgewijze instructies om Microsoft Office te activeren met de telefoonmethode. - [Zo controleert u of uw Windows 32-bits of 64-bits is](https://help.keytive.com/nl/articles/12165531-zo-controleert-u-of-uw-windows-32-bits-of-64-bits-is.md): Lees hoe u snel controleert of op uw computer een 32-bits of 64-bits versie van Windows wordt uitgevoerd. - [Een Windows-installatie-USB-stick maken op een Mac](https://help.keytive.com/nl/articles/12867203-een-windows-installatie-usb-stick-maken-op-een-mac.md): Leer hoe u met macOS een Windows-installatie-USB-stick maakt wanneer de doelcomputer geen macOS of Windows heeft. ### Product-FAQ - [OEM versus Retail: wat is het verschil?](https://help.keytive.com/nl/articles/9089005-oem-versus-retail-wat-is-het-verschil.md): Vergelijk OEM- en Retail-licenties van Windows om de belangrijkste verschillen te begrijpen. - [Windows 11 Home vs Pro - Wat zijn de verschillen?](https://help.keytive.com/nl/articles/9089008-windows-11-home-vs-pro-wat-zijn-de-verschillen.md): Vergelijk Windows 11 Home en Pro om te zien welke versie het beste bij uw wensen past. - [Windows 11 - Systeemvereisten](https://help.keytive.com/nl/articles/9098159-windows-11-systeemvereisten.md): Controleer of uw pc voldoet aan de minimale systeemvereisten voor Windows 11. - [S-modus uitschakelen in Windows 10 & 11](https://help.keytive.com/nl/articles/10566547-s-modus-uitschakelen-in-windows-10-11.md): Ontdek hoe u S-modus in Windows 10 en 11 uitschakelt om apps van buiten de Microsoft Store te installeren. - [Ondersteunde talen voor Windows 10 en Windows 11](https://help.keytive.com/nl/articles/10811197-ondersteunde-talen-voor-windows-10-en-windows-11.md): Ontdek welke talen beschikbaar zijn bij de installatie van Windows 10 en 11 en hoe u na de installatie meer talen toevoegt. - [Alles wat nieuw is in Office 2024](https://help.keytive.com/nl/articles/11038661-alles-wat-nieuw-is-in-office-2024.md): Wat is er nieuw in Microsoft Office 2024, inclusief de belangrijkste functies, updates en wijzigingen. - [Open XML versus OpenDocument: welke moet u gebruiken?](https://help.keytive.com/nl/articles/10809174-open-xml-versus-opendocument-welke-moet-u-gebruiken.md): Ontdek de belangrijkste verschillen tussen de indelingen Office Open XML en OpenDocument en kom te weten welke het beste bij uw wensen past. - [Microsoft Office 2021 vs. LibreOffice: welke past het beste bij u?](https://help.keytive.com/nl/articles/10551327-microsoft-office-2021-vs-libreoffice-welke-past-het-beste-bij-u.md): Vergelijking tussen Microsoft Office 2021 en LibreOffice – hun voordelen en verschillen. - [Office-pakket: compatibel met iOS, Android of ChromeOS?](https://help.keytive.com/nl/articles/9089027-office-pakket-compatibel-met-ios-android-of-chromeos.md): Office-pakketten zijn alleen compatibel met Windows en macOS. - [Zijn updates inbegrepen bij de Office-suite?](https://help.keytive.com/nl/articles/9089025-zijn-updates-inbegrepen-bij-de-office-suite.md): Lees hoe updates werken bij de Office-suite. - [Office-suites vs Microsoft 365 - Wat zijn de verschillen?](https://help.keytive.com/nl/articles/9089019-office-suites-vs-microsoft-365-wat-zijn-de-verschillen.md): Office Suite is een eenmalige aankoop, terwijl Microsoft 365 op een abonnement is gebaseerd. - [Werken oudere Office-bestanden in nieuwere versies van Office?](https://help.keytive.com/nl/articles/11740844-werken-oudere-office-bestanden-in-nieuwere-versies-van-office.md): Oudere Office-bestanden zoals .doc, .xls en .ppt werken in moderne Office-versies — converteren is niet nodig. Zo werkt de compatibiliteit. ### Betaling & levering - [Wat is inbegrepen in de bestelling?](https://help.keytive.com/nl/articles/9088187-wat-is-inbegrepen-in-de-bestelling.md): Dit is wat er in uw bestelling is inbegrepen. - [Hoe snel is de levering?](https://help.keytive.com/nl/articles/9088192-hoe-snel-is-de-levering.md): Uw bestelling wordt direct na aankoop per e-mail geleverd. - [Ondersteunde betaalmethoden](https://help.keytive.com/nl/articles/9088197-ondersteunde-betaalmethoden.md): Bekijk welke betaalmethoden wij momenteel accepteren. - [Ik heb mijn bestelling niet ontvangen](https://help.keytive.com/nl/articles/9088303-ik-heb-mijn-bestelling-niet-ontvangen.md): Wat u kunt doen als u uw bestelling na de aankoop niet hebt ontvangen. - [Eenmalige aankoop of abonnement?](https://help.keytive.com/nl/articles/9088308-eenmalige-aankoop-of-abonnement.md): Ontdek of het product dat u koopt een eenmalige aankoop is of op abonnementsbasis werkt. - [Hoe wordt de bestelling geleverd?](https://help.keytive.com/nl/articles/9088320-hoe-wordt-de-bestelling-geleverd.md): Zo wordt uw bestelling geleverd wanneer u bij onze winkel koopt. - [Waar vind ik een aankoopbewijs van mijn aankoop?](https://help.keytive.com/nl/articles/9088335-waar-vind-ik-een-aankoopbewijs-van-mijn-aankoop.md): Uw aankoopbewijs zit in de bevestigingsmail die direct na uw aankoop wordt verzonden. - [Naar welke landen leveren wij?](https://help.keytive.com/nl/articles/9088343-naar-welke-landen-leveren-wij.md): Wij leveren wereldwijd, met directe digitale levering per e-mail. - [Verzendt u de software in een fysieke doos?](https://help.keytive.com/nl/articles/9088355-verzendt-u-de-software-in-een-fysieke-doos.md): Nee, wij bieden alleen digitale levering—hier leest u waarom dat beter is. - [Worden betalingen van bedrijven ondersteund?](https://help.keytive.com/nl/articles/9088362-worden-betalingen-van-bedrijven-ondersteund.md): Betalingen van bedrijven worden ondersteund en zijn welkom bij elke aankoop. - [Zit er garantie bij het product?](https://help.keytive.com/nl/articles/9088332-zit-er-garantie-bij-het-product.md): Alle producten worden geleverd met levenslange garantie en volledige productgarantie. ### Tips & functies - [Uw geactiveerde Windows-productcode terugvinden](https://help.keytive.com/nl/articles/9088504-uw-geactiveerde-windows-productcode-terugvinden.md): Stappen om uw geactiveerde Windows-productcode te vinden via de opdrachtprompt. - [Zo vindt u de specificaties van uw computer \(Mac & Windows\)](https://help.keytive.com/nl/articles/9088514-zo-vindt-u-de-specificaties-van-uw-computer-mac-windows.md): Zo bekijkt u uw systeemspecificaties op zowel Windows als macOS. - [Windows 10/11 terugzetten naar de fabrieksinstellingen](https://help.keytive.com/nl/articles/9098128-windows-10-11-terugzetten-naar-de-fabrieksinstellingen.md): Stel uw Windows 10- of 11-pc opnieuw in zonder persoonlijke bestanden te verliezen. - [Dicteren \(Dictate\) gebruiken in Microsoft Word](https://help.keytive.com/nl/articles/10551607-dicteren-dictate-gebruiken-in-microsoft-word.md): Dicteren inschakelen en gebruiken in Microsoft Word voor Microsoft 365 en Office 2021/2024. - [Een schermafbeelding maken op Windows en Mac](https://help.keytive.com/nl/articles/10689902-een-schermafbeelding-maken-op-windows-en-mac.md): Lees hoe u met eenvoudige sneltoetsen een schermafbeelding maakt op Windows en Mac. - [Een back-up maken van Outlook-gegevens en deze terugzetten](https://help.keytive.com/nl/articles/10689909-een-back-up-maken-van-outlook-gegevens-en-deze-terugzetten.md): Zo maakt u in verschillende Outlook-versies een back-up van uw e-mails, contactpersonen en agendagegevens en zet u deze terug. - [Zo maakt u een Microsoft-account aan](https://help.keytive.com/nl/articles/10809480-zo-maakt-u-een-microsoft-account-aan.md): Stapsgewijze handleiding voor het aanmaken van een Microsoft-account, inclusief tips voor het oplossen van veelvoorkomende problemen. - [Office-pictogrammen toevoegen aan het bureaublad en de taakbalk](https://help.keytive.com/nl/articles/11139762-office-pictogrammen-toevoegen-aan-het-bureaublad-en-de-taakbalk.md): Voeg snelkoppelingen voor Office-programma's zoals Word en Excel toe aan uw bureaublad en taakbalk. ### Overige vragen - [Wie zit er achter Keytive?](https://help.keytive.com/nl/articles/9088663-wie-zit-er-achter-keytive.md): Informatie over het bedrijf achter Keytive.com. - [Over onze prijzen](https://help.keytive.com/nl/articles/9088709-over-onze-prijzen.md): Lees hoe wij software voor lagere prijzen kunnen aanbieden. - [Voorbereiden op Remote Assistance](https://help.keytive.com/nl/articles/9088962-voorbereiden-op-remote-assistance.md): Informatie en voorbereiding voor klanten die een Remote Assistance-sessie hebben geboekt. - [Hoe snel reageert u op e-mails?](https://help.keytive.com/nl/articles/9088968-hoe-snel-reageert-u-op-e-mails.md): Uitleg over onze responstijden per e-mail tijdens kantooruren en in het weekend. - [Biedt u staffelkorting aan?](https://help.keytive.com/nl/articles/9088984-biedt-u-staffelkorting-aan.md): Inkoopmogelijkheden voor grote aantallen voor bedrijven en organisaties. - [Wat is een productcode/licentiesleutel?](https://help.keytive.com/nl/articles/9088156-wat-is-een-productcode-licentiesleutel.md): Ontdek wat een productcode/licentiesleutel is en waarom deze nodig is om software te activeren. - [Hebt u een fysieke winkel?](https://help.keytive.com/nl/articles/9088981-hebt-u-een-fysieke-winkel.md): Wij hebben geen fysieke winkels — alle producten worden digitaal via onze website verkocht. - [Waarom staat “NORDKEY.IO” op mijn bankafschrift?](https://help.keytive.com/nl/articles/10965440-waarom-staat-nordkey-io-op-mijn-bankafschrift.md): Uitleg waarom NORDKEY.IO op uw bankafschrift verschijnt na een aankoop bij Keytive of een van de gelieerde merken. - [Biedt u telefonische ondersteuning?](https://help.keytive.com/nl/articles/11030596-biedt-u-telefonische-ondersteuning.md): Wij bieden alleen ondersteuning via chat en e-mail—dit is de reden waarom. - [Heeft Keytive een affiliateprogramma?](https://help.keytive.com/nl/articles/11032824-heeft-keytive-een-affiliateprogramma.md): Verdien commissie door Keytive te promoten via ons affiliateprogramma. - [Deelnemen aan een sessie voor ondersteuning op afstand](https://help.keytive.com/nl/articles/11772009-deelnemen-aan-een-sessie-voor-ondersteuning-op-afstand.md): Moet u deelnemen aan een sessie voor ondersteuning op afstand met een technicus van Keytive? Zo maakt u verbinding via een sessielink of een uitnodiging per e-mail. ## English ### Getting Started - [Activation Guide – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/en/articles/10870237-activation-guide-microsoft-office-2024-professional-plus-pc.md) - [Activation Guide – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/en/articles/11647817-activation-guide-microsoft-office-2024-standard-pc.md) - [Activation Guide – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/en/articles/11675837-activation-guide-microsoft-office-2024-home-business-pc-mac.md) - [Activation Guide – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/en/articles/11675918-activation-guide-microsoft-office-2024-home-pc-mac.md) - [Activation Guide – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/en/articles/12768846-activation-guide-microsoft-office-2024-standard-mac.md) - [Activation Guide – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/en/articles/9083438-activation-guide-microsoft-office-2021-professional-plus-pc.md) - [Activation Guide – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/en/articles/9083663-activation-guide-microsoft-office-2021-home-business-mac.md) - [Activation Guide – Outlook 2021](https://help.keytive.com/en/articles/11675265-activation-guide-outlook-2021.md) - [Activation Guide – Windows 11 Home & Pro](https://help.keytive.com/en/articles/9084126-activation-guide-windows-11-home-pro.md) - [Activation Guide – Windows 10 Home & Pro](https://help.keytive.com/en/articles/9083723-activation-guide-windows-10-home-pro.md) - [Activation Guide – Windows 11 Enterprise](https://help.keytive.com/en/articles/11647667-activation-guide-windows-11-enterprise.md) - [Activation Guide – Windows 10 Enterprise](https://help.keytive.com/en/articles/11670192-activation-guide-windows-10-enterprise.md) - [Activation Guide – Windows 11 Pro for Workstations](https://help.keytive.com/en/articles/11675407-activation-guide-windows-11-pro-for-workstations.md) - [Activation Guide – Windows 10 Pro for Workstations](https://help.keytive.com/en/articles/11675471-activation-guide-windows-10-pro-for-workstations.md) - [Activation Guide – Windows Server](https://help.keytive.com/en/articles/11670365-activation-guide-windows-server.md) - [Activation Guide – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/en/articles/11675704-activation-guide-microsoft-office-2019-home-student-pc.md) - [Activation Guide – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/en/articles/11675730-activation-guide-microsoft-office-2019-home-business-pc-mac.md) - [Activation Guide – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/en/articles/11677893-activation-guide-microsoft-office-2019-professional-plus-pc.md) - [Activation Guide – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/en/articles/11675764-activation-guide-microsoft-office-2016-home-student-pc.md) - [Activation Guide – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/en/articles/11675776-activation-guide-microsoft-office-2016-home-business-mac.md) - [Activation Guide – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/en/articles/11678022-activation-guide-microsoft-office-2016-professional-plus-pc.md) - [Activation Guide – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/en/articles/11679915-activation-guide-microsoft-office-2013-professional-plus-pc.md) - [Activation Guide –Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/en/articles/11678468-activation-guide-microsoft-office-2010-professional-plus-pc.md) - [Activation Guide – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/en/articles/11678104-activation-guide-microsoft-visio-2021-2019-2016-professional-pc.md) - [Activation Guide – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/en/articles/11678173-activation-guide-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/en/articles/13869642-surfshark.md): This guide shows how to activate your Surfshark license using the key code you received from us. ### Troubleshooting - [My product key doesn't work](https://help.keytive.com/en/articles/9086088-my-product-key-doesn-t-work.md) - [How to Fix Windows Error Code: 0x80072F8F-0x20000](https://help.keytive.com/en/articles/9086166-how-to-fix-windows-error-code-0x80072f8f-0x20000.md): Learn how to fix error 0x80072F8F–0x20000 in Windows 7 or 8. - [No Wi-Fi After Installing Windows 11? Here's How to Fix It](https://help.keytive.com/en/articles/15931488-no-wi-fi-after-installing-windows-11-here-s-how-to-fix-it.md): If your laptop loses Wi-Fi after installing Windows 11, here's how to reinstall the wireless driver and get connected again. - [Fix: .docx Files Show a Blank Icon Instead of the Word Icon](https://help.keytive.com/en/articles/15931622-fix-docx-files-show-a-blank-icon-instead-of-the-word-icon.md): If your Word documents show a blank or generic icon instead of the Word icon on Windows, here's how to fix it. - [How to Fix Windows Error Code: 0xc0ea000a](https://help.keytive.com/en/articles/10578609-how-to-fix-windows-error-code-0xc0ea000a.md): Learn how to fix Windows activation error 0xc0ea000a caused by hardware changes using PowerShell. - [How to Fix Windows Error Code: 0xC004F050](https://help.keytive.com/en/articles/9086231-how-to-fix-windows-error-code-0xc004f050.md): Learn how to fix error 0xC004F050 when upgrading from Windows Home to Pro. - [How to Fix Windows Error Code: 0x80070490](https://help.keytive.com/en/articles/9086260-how-to-fix-windows-error-code-0x80070490.md): Learn how to fix error 0x80070490 related to Windows update corruption. - [How to Fix Windows Error Code: 0x0000022](https://help.keytive.com/en/articles/9135099-how-to-fix-windows-error-code-0x0000022.md): Learn how to fix error 0x0000022 caused by permission or file issues in Windows. - [How to Fix Windows Error code: 0x80070570](https://help.keytive.com/en/articles/9086318-how-to-fix-windows-error-code-0x80070570.md): Learn how to fix errors 0x80070570 and 0x80070057 caused by corrupted or unreadable files. - [Enabling the installation of apps from anywhere on Windows](https://help.keytive.com/en/articles/9089287-enabling-the-installation-of-apps-from-anywhere-on-windows.md): Error message: The app you are trying to install is not a Microsoft Verified App - [How to Fix Windows Error Code: 0x800704CF](https://help.keytive.com/en/articles/11030475-how-to-fix-windows-error-code-0x800704cf.md): Learn how to fix Windows activation error code 0x800704CF, which is caused by internet connection issues during product key activation. - [How to Fix: Windows Edition Not Showing During Installation](https://help.keytive.com/en/articles/12305214-how-to-fix-windows-edition-not-showing-during-installation.md): What to do if Windows doesn’t show your edition during installation. - [How to Fix Windows Error Code: 0x80072ee7](https://help.keytive.com/en/articles/15921187-how-to-fix-windows-error-code-0x80072ee7.md): Fix Windows error code 0x80072ee7 by following our quick video guide. - [How to Fix Office Error Code: 30182-44 / 30015-45](https://help.keytive.com/en/articles/9318294-how-to-fix-office-error-code-30182-44-30015-45.md): Fix Office install errors 30182-44 and 30015-45 by removing previous installations. - [Fix: Can't Type or Edit in Excel Cells on Mac](https://help.keytive.com/en/articles/16451815-fix-can-t-type-or-edit-in-excel-cells-on-mac.md): If Excel on Mac won't let you type or edit in any cell while your other Office apps work fine, here's how to fix it. - [How to Fix Office Error: Installation is stuck](https://help.keytive.com/en/articles/9318415-how-to-fix-office-error-installation-is-stuck.md): Installation of Microsoft Office has stopped or got stuck. - [How to Fix Office Error: Cannot find winword.exe](https://help.keytive.com/en/articles/11030803-how-to-fix-office-error-cannot-find-winword-exe.md): Fix the Office error where Windows says it cannot find winword.exe by following these exact steps. - [How to Fix Office Error Code: 0-2054](https://help.keytive.com/en/articles/11087806-how-to-fix-office-error-code-0-2054.md): Fix the installation error 0-2054 that can occur when installing Microsoft Office Professional Plus. - [How to Fix: Office 2024 shows as Office 2021](https://help.keytive.com/en/articles/11096720-how-to-fix-office-2024-shows-as-office-2021.md): Fix the issue where Microsoft Office 2024 displays as Office 2021 after activation. - [How to Fix: Office showing the wrong version or not using your correct product key](https://help.keytive.com/en/articles/11765567-how-to-fix-office-showing-the-wrong-version-or-not-using-your-correct-product-key.md): Here’s how to remove old or incorrect Office license keys from your PC. - [How to Fix: Service Unavailable Error](https://help.keytive.com/en/articles/11765634-how-to-fix-service-unavailable-error.md): Getting a “Service unavailable” error at offline.officeapps.live.com? Here’s what it means and how to fix it. - [What to do if you see “Preview Expired” in Office](https://help.keytive.com/en/articles/11765732-what-to-do-if-you-see-preview-expired-in-office.md): Seeing a “Preview expired” message in Office? Here’s what it means and how to activate your purchased version. - [How to Fix: Office installer won’t open](https://help.keytive.com/en/articles/11771923-how-to-fix-office-installer-won-t-open.md): Getting an error like “Access is denied” when opening the Office installer? Here’s how to fix it. - [How to Fix: Product key doesn’t match installed office version](https://help.keytive.com/en/articles/11780252-how-to-fix-product-key-doesn-t-match-installed-office-version.md): Fix the error that appears when your Office product key doesn’t match the version currently installed. - [How to Fix: O365HomePremRetail error when installing Office](https://help.keytive.com/en/articles/11847666-how-to-fix-o365homepremretail-error-when-installing-office.md): Seeing the O365HomePremRetail error when installing Office? Here’s how to remove the app causing the conflict. - [How to Fix: Smart App Control blocking your installation file](https://help.keytive.com/en/articles/11969178-how-to-fix-smart-app-control-blocking-your-installation-file.md): Quick guide to turn off Smart App Control in Windows so you can install safe files without issues. - [How to Fix: “We Can’t Install” Error](https://help.keytive.com/en/articles/11971700-how-to-fix-we-can-t-install-error.md): Learn how to fix the ‘We can’t install’ Office error when no programs are listed to uninstall. - [How to Fix: “Couldn’t install” Error](https://help.keytive.com/en/articles/11972816-how-to-fix-couldn-t-install-error.md): Fix the ‘Couldn’t install’ error – codes 30015-2030 \(13\) and 0-2015 \(2250\). - [How to Fix: Error Code 0-2035 \(0\) when installing Office](https://help.keytive.com/en/articles/12126760-how-to-fix-error-code-0-2035-0-when-installing-office.md): Get help with error code 0-2035 \(0\) caused by starting the Office installer too many times. Learn how to fix it quickly. - [Alternative way to download and install Office 2024 Standard](https://help.keytive.com/en/articles/12148781-alternative-way-to-download-and-install-office-2024-standard.md): Having trouble installing? Download Office 2024 Standard as a ZIP file and install it step by step. - [Alternative way to download and install Office 2024 Professional Plus](https://help.keytive.com/en/articles/12149001-alternative-way-to-download-and-install-office-2024-professional-plus.md): Having trouble installing? Download Office 2024 Professional Plus as a ZIP file and install it step by step. - [How to temporarily turn off your antivirus \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/en/articles/12158499-how-to-temporarily-turn-off-your-antivirus-bitdefender-mcafee-norton-avast.md): Pause Bitdefender, McAfee, Norton, or Avast to download and run a blocked .exe file. - [How to Fix: Outlook stuck in Offline Mode](https://help.keytive.com/en/articles/12303527-how-to-fix-outlook-stuck-in-offline-mode.md): Turn Outlook back online if it says “Working Offline” - [How to Fix: Activation button missing after entering license key](https://help.keytive.com/en/articles/12312059-how-to-fix-activation-button-missing-after-entering-license-key.md): What to do if the activation button doesn’t appear after typing your license key. - [How to Fix “Account Error” in Office Applications](https://help.keytive.com/en/articles/12530357-how-to-fix-account-error-in-office-applications.md): Troubleshoot the “account error” message in Microsoft Word, Excel, or other Office apps. - [How to Fix: Outlook “Cannot start Microsoft Outlook” Error](https://help.keytive.com/en/articles/12673092-how-to-fix-outlook-cannot-start-microsoft-outlook-error.md): Quick steps to fix the Outlook startup error “Cannot start Microsoft Outlook. The set of folders cannot be opened.” - [How to Fix Outlook Not Opening After Installing Office](https://help.keytive.com/en/articles/15921376-how-to-fix-outlook-not-opening-after-installing-office.md): If Microsoft Outlook won't launch or freezes after you install Office, here's how to fix a corrupted profile, a problematic add-in, or CSV import errors. - [Fix: Installation File Won't Mount \("The File Can't Be Mounted"\)](https://help.keytive.com/en/articles/15931537-fix-installation-file-won-t-mount-the-file-can-t-be-mounted.md): If your downloaded Office or Windows installation file won't mount, here's how to fix it by compressing it into a ZIP file. - [Fix: Office for Mac Still Asks to Activate After a Successful Activation](https://help.keytive.com/en/articles/15931587-fix-office-for-mac-still-asks-to-activate-after-a-successful-activation.md): If your Microsoft Office license shows as activated on account.microsoft.com but Word, Excel, or other apps still ask you to activate, here's how to fix it via Terminal. ### Installation & Activation - [How to activate your Windows product key](https://help.keytive.com/en/articles/9088082-how-to-activate-your-windows-product-key.md): Activate your Windows product key through system settings. - [How to Create a Windows Installation USB on a Mac Using WinDiskWriter](https://help.keytive.com/en/articles/15921238-how-to-create-a-windows-installation-usb-on-a-mac-using-windiskwriter.md): Create a bootable Windows installation USB directly from your Mac using WinDiskWriter — ideal when the target PC has no Windows or macOS. - [How to uninstall programs \(Windows/Mac\)](https://help.keytive.com/en/articles/9088090-how-to-uninstall-programs-windows-mac.md): Remove installed programs from Windows or macOS step by step. - [How to upgrade from Windows Home to Pro](https://help.keytive.com/en/articles/9088097-how-to-upgrade-from-windows-home-to-pro.md): Upgrade your PC from Windows Home to Pro using a retail key. - [Do I need a USB stick to install Windows?](https://help.keytive.com/en/articles/9088129-do-i-need-a-usb-stick-to-install-windows.md): You need a USB stick to perform a clean Windows installation. - [What are the software activation options?](https://help.keytive.com/en/articles/9088141-what-are-the-software-activation-options.md): Software can be activated online or directly on your computer. - [Can I use the same USB stick to install Windows on another computer?](https://help.keytive.com/en/articles/9088150-can-i-use-the-same-usb-stick-to-install-windows-on-another-computer.md): The same USB stick can be reused to install Windows on another device. - [Will a clean installation of Windows result in data loss?](https://help.keytive.com/en/articles/9088160-will-a-clean-installation-of-windows-result-in-data-loss.md): A clean Windows installation removes all files and programs. - [Can I use Windows license keys with Parallels?](https://help.keytive.com/en/articles/9331052-can-i-use-windows-license-keys-with-parallels.md): Windows license keys work with Parallels on Mac without issues. - [How to Downgrade Your Windows Version](https://help.keytive.com/en/articles/10566579-how-to-downgrade-your-windows-version.md): Learn how to downgrade from Windows 10 or 11 Pro, Enterprise, or Education to Home without losing data, including N variants. - [How to activate Office by phone](https://help.keytive.com/en/articles/11203914-how-to-activate-office-by-phone.md): Step-by-step instructions for activating Microsoft Office using the phone method. - [How to check if your Windows is 32-bit or 64-bit](https://help.keytive.com/en/articles/12165531-how-to-check-if-your-windows-is-32-bit-or-64-bit.md): Learn how to quickly check if your computer runs a 32-bit or 64-bit version of Windows. - [How to Create a Windows Installation USB on a Mac](https://help.keytive.com/en/articles/12867203-how-to-create-a-windows-installation-usb-on-a-mac.md): Learn how to create a Windows installation USB using macOS when the target computer does not run macOS or Windows. ### Product FAQ - [OEM vs Retail: What is the difference?](https://help.keytive.com/en/articles/9089005-oem-vs-retail-what-is-the-difference.md): Compare OEM and Retail Windows licenses to understand key differences. - [Windows 11 Home vs Pro - What are the differences?](https://help.keytive.com/en/articles/9089008-windows-11-home-vs-pro-what-are-the-differences.md): Compare Windows 11 Home and Pro to see which version suits your needs. - [Windows 11 - System Requirements](https://help.keytive.com/en/articles/9098159-windows-11-system-requirements.md): Check if your PC meets the minimum system requirements for Windows 11. - [How to Switch Out of S Mode in Windows 10 & 11](https://help.keytive.com/en/articles/10566547-how-to-switch-out-of-s-mode-in-windows-10-11.md): Learn how to switch out of S Mode in Windows 10 and 11 to install apps outside the Microsoft Store. - [Supported Languages for Windows 10 and Windows 11](https://help.keytive.com/en/articles/10811197-supported-languages-for-windows-10-and-windows-11.md): Find out which languages are available when installing Windows 10 and 11, and learn how to add more languages after installation. - [Everything That Is New in Office 2024](https://help.keytive.com/en/articles/11038661-everything-that-is-new-in-office-2024.md): What’s new in Microsoft Office 2024, including key features, updates, and changes. - [Open XML vs. OpenDocument: Which One to Use?](https://help.keytive.com/en/articles/10809174-open-xml-vs-opendocument-which-one-to-use.md): Learn the key differences between Office Open XML and OpenDocument formats, and find out which one is best for your needs. - [Microsoft Office 2021 vs. LibreOffice: Which is Best for You?](https://help.keytive.com/en/articles/10551327-microsoft-office-2021-vs-libreoffice-which-is-best-for-you.md): Comparison between Microsoft Office 2021 and LibreOffice – their advantages and differences. - [Office Suite: Compatible with iOS, Android, or ChromeOS?](https://help.keytive.com/en/articles/9089027-office-suite-compatible-with-ios-android-or-chromeos.md): Office packages are only compatible with Windows and macOS. - [Does the Office Suite include updates?](https://help.keytive.com/en/articles/9089025-does-the-office-suite-include-updates.md): Understand how updates work with Office Suite. - [Office Suites vs Microsoft 365 - What are the differences?](https://help.keytive.com/en/articles/9089019-office-suites-vs-microsoft-365-what-are-the-differences.md): Office Suite is a one-time purchase, while Microsoft 365 is subscription-based. - [Will older Office files work in newer versions of Office?](https://help.keytive.com/en/articles/11740844-will-older-office-files-work-in-newer-versions-of-office.md): Older Office files like .doc, .xls and .ppt work in modern Office — no conversion needed. Here’s how compatibility works. ### Payments & Delivery - [What's included in the order?](https://help.keytive.com/en/articles/9088187-what-s-included-in-the-order.md): Here’s what’s included in your order. - [How quick is the delivery?](https://help.keytive.com/en/articles/9088192-how-quick-is-the-delivery.md): Your order is delivered instantly to your email after purchase. - [Supported payment methods](https://help.keytive.com/en/articles/9088197-supported-payment-methods.md): Learn which payment methods we currently accept. - [I haven't received my order](https://help.keytive.com/en/articles/9088303-i-haven-t-received-my-order.md): What to do if you haven’t received your order after completing your purchase. - [One-time purchase or subscription model?](https://help.keytive.com/en/articles/9088308-one-time-purchase-or-subscription-model.md): Understand whether the product you’re buying is a one-time purchase or subscription-based. - [How is the order delivered?](https://help.keytive.com/en/articles/9088320-how-is-the-order-delivered.md): Here’s how your order is delivered when purchasing from our store. - [Where can I find a receipt for my purchase?](https://help.keytive.com/en/articles/9088335-where-can-i-find-a-receipt-for-my-purchase.md): Your receipt is included in the confirmation email sent right after your purchase. - [Which countries do you deliver to?](https://help.keytive.com/en/articles/9088343-which-countries-do-you-deliver-to.md): We deliver worldwide with instant digital email delivery. - [Do you ship the software in physical boxes?](https://help.keytive.com/en/articles/9088355-do-you-ship-the-software-in-physical-boxes.md): No, we only offer digital delivery—here’s why that’s better. - [Is payment from companies supported?](https://help.keytive.com/en/articles/9088362-is-payment-from-companies-supported.md): Company payments are supported and welcome for all purchases. - [Is a warranty included with the product?](https://help.keytive.com/en/articles/9088332-is-a-warranty-included-with-the-product.md): All products include a lifetime warranty with full product guarantee. ### Tips & Features - [How to locate your activated Windows product key](https://help.keytive.com/en/articles/9088504-how-to-locate-your-activated-windows-product-key.md): Steps to find your activated Windows product key using Command Prompt. - [How to find computer specifications \(Mac & Windows\)](https://help.keytive.com/en/articles/9088514-how-to-find-computer-specifications-mac-windows.md): See how to view your system specs on both Windows and macOS. - [How to factory reset settings on Windows 10/11](https://help.keytive.com/en/articles/9098128-how-to-factory-reset-settings-on-windows-10-11.md): Reset your Windows 10 or 11 PC without losing personal files. - [How to Use Dictation \(Dictate\) in Microsoft Word](https://help.keytive.com/en/articles/10551607-how-to-use-dictation-dictate-in-microsoft-word.md): How to enable and use dictation in Microsoft Word for Microsoft 365 and Office 2021/2024. - [How to Take a Screenshot on Windows and Mac](https://help.keytive.com/en/articles/10689902-how-to-take-a-screenshot-on-windows-and-mac.md): Learn how to take a screenshot on Windows and Mac using simple keyboard shortcuts. - [How to Back Up and Restore Outlook Data](https://help.keytive.com/en/articles/10689909-how-to-back-up-and-restore-outlook-data.md): Learn how to back up and restore Outlook emails, contacts, and calendar data across different Outlook versions. - [How to Create a Microsoft Account](https://help.keytive.com/en/articles/10809480-how-to-create-a-microsoft-account.md): Step-by-step guide on how to create a Microsoft account, including troubleshooting tips for common issues. - [How to Add Office Icons to Desktop and Taskbar](https://help.keytive.com/en/articles/11139762-how-to-add-office-icons-to-desktop-and-taskbar.md): Add shortcuts for Office programs like Word and Excel to your desktop and taskbar. ### Other Questions - [Who is behind Keytive?](https://help.keytive.com/en/articles/9088663-who-is-behind-keytive.md): Information about the company behind Keytive.com. - [About our pricing](https://help.keytive.com/en/articles/9088709-about-our-pricing.md): See how we’re able to offer software at lower prices. - [Get ready for Remote Assistance](https://help.keytive.com/en/articles/9088962-get-ready-for-remote-assistance.md): Information and preparation guide for customers booked for a remote assistance session. - [What is your email response time?](https://help.keytive.com/en/articles/9088968-what-is-your-email-response-time.md): Email response times during business hours and weekends explained. - [Do you offer bulk discounts?](https://help.keytive.com/en/articles/9088984-do-you-offer-bulk-discounts.md): Bulk purchasing options available for businesses and organizations. - [What is a Product/License key?](https://help.keytive.com/en/articles/9088156-what-is-a-product-license-key.md): Understand what a Product/License Key is and why it’s required for software activation. - [Do you have a physical store?](https://help.keytive.com/en/articles/9088981-do-you-have-a-physical-store.md): We do not operate any physical stores — all products are sold digitally through our website. - [Why does “NORDKEY.IO” appear on my bank statement?](https://help.keytive.com/en/articles/10965440-why-does-nordkey-io-appear-on-my-bank-statement.md): Explanation of why NORDKEY.IO appears on your bank statement after purchasing from Keytive or its related brands. - [Do you offer phone support?](https://help.keytive.com/en/articles/11030596-do-you-offer-phone-support.md): We only offer support through chat and email—here’s why. - [Do you have an affiliate program?](https://help.keytive.com/en/articles/11032824-do-you-have-an-affiliate-program.md): Earn commission by promoting Keytive through our affiliate program. - [How to Join a Remote Assistance Session](https://help.keytive.com/en/articles/11772009-how-to-join-a-remote-assistance-session.md): Need to join a remote support session with a Keytive technician? Here’s how to connect using a session link or email invite. ## Suomi ### Aloittaminen - [Aktivointiopas – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/fi/articles/10870237-aktivointiopas-microsoft-office-2024-professional-plus-pc.md) - [Aktivointiopas – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/fi/articles/11647817-aktivointiopas-microsoft-office-2024-standard-pc.md) - [Aktivointiopas – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/fi/articles/11675837-aktivointiopas-microsoft-office-2024-home-business-pc-mac.md) - [Aktivointiopas – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/fi/articles/11675918-aktivointiopas-microsoft-office-2024-home-pc-mac.md) - [Aktivointiopas – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/fi/articles/12768846-aktivointiopas-microsoft-office-2024-standard-mac.md) - [Aktivointiopas – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/fi/articles/9083438-aktivointiopas-microsoft-office-2021-professional-plus-pc.md) - [Aktivointiopas – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/fi/articles/9083663-aktivointiopas-microsoft-office-2021-home-business-mac.md) - [Aktivointiopas – Outlook 2021](https://help.keytive.com/fi/articles/11675265-aktivointiopas-outlook-2021.md) - [Aktivointiopas – Windows 11 Home & Pro](https://help.keytive.com/fi/articles/9084126-aktivointiopas-windows-11-home-pro.md) - [Aktivointiopas – Windows 10 Home & Pro](https://help.keytive.com/fi/articles/9083723-aktivointiopas-windows-10-home-pro.md) - [Aktivointiopas – Windows 11 Enterprise](https://help.keytive.com/fi/articles/11647667-aktivointiopas-windows-11-enterprise.md) - [Aktivointiopas – Windows 10 Enterprise](https://help.keytive.com/fi/articles/11670192-aktivointiopas-windows-10-enterprise.md) - [Aktivointiopas – Windows 11 Pro for Workstations](https://help.keytive.com/fi/articles/11675407-aktivointiopas-windows-11-pro-for-workstations.md) - [Aktivointiopas – Windows 10 Pro for Workstations](https://help.keytive.com/fi/articles/11675471-aktivointiopas-windows-10-pro-for-workstations.md) - [Aktivointiopas – Windows Server](https://help.keytive.com/fi/articles/11670365-aktivointiopas-windows-server.md) - [Aktivointiopas – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/fi/articles/11675704-aktivointiopas-microsoft-office-2019-home-student-pc.md) - [Aktivointiopas – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/fi/articles/11675730-aktivointiopas-microsoft-office-2019-home-business-pc-mac.md) - [Aktivointiopas – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/fi/articles/11677893-aktivointiopas-microsoft-office-2019-professional-plus-pc.md) - [Aktivointiopas – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/fi/articles/11675764-aktivointiopas-microsoft-office-2016-home-student-pc.md) - [Aktivointiopas – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/fi/articles/11675776-aktivointiopas-microsoft-office-2016-home-business-mac.md) - [Aktivointiopas – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/fi/articles/11678022-aktivointiopas-microsoft-office-2016-professional-plus-pc.md) - [Aktivointiopas – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/fi/articles/11679915-aktivointiopas-microsoft-office-2013-professional-plus-pc.md) - [Aktivointiopas – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/fi/articles/11678468-aktivointiopas-microsoft-office-2010-professional-plus-pc.md) - [Aktivointiopas – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/fi/articles/11678104-aktivointiopas-microsoft-visio-2021-2019-2016-professional-pc.md) - [Aktivointiopas – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/fi/articles/11678173-aktivointiopas-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/fi/articles/13869642-surfshark.md): Tässä oppaassa kerrotaan, miten aktivoit Surfshark-lisenssisi meiltä saamallasi avainkoodilla. ### Vianmääritys - [Tuoteavaimeni ei toimi](https://help.keytive.com/fi/articles/9086088-tuoteavaimeni-ei-toimi.md) - [Näin korjaat Windowsin virhekoodin 0x80072F8F-0x20000](https://help.keytive.com/fi/articles/9086166-nain-korjaat-windowsin-virhekoodin-0x80072f8f-0x20000.md): Opi korjaamaan virhe 0x80072F8F–0x20000 Windows 7:ssä tai 8:ssa. - [Ei Wi-Fi-yhteyttä Windows 11:n asennuksen jälkeen? Näin korjaat sen](https://help.keytive.com/fi/articles/15931488-ei-wi-fi-yhteytta-windows-11-n-asennuksen-jalkeen-nain-korjaat-sen.md): Jos kannettavasi menettää Wi-Fi-yhteyden Windows 11:n asennuksen jälkeen, näin asennat langattoman verkkosovittimen ohjaimen uudelleen ja saat yhteyden takaisin. - [Korjaus: .docx-tiedostoissa näkyy tyhjä kuvake Word-kuvakkeen sijaan](https://help.keytive.com/fi/articles/15931622-korjaus-docx-tiedostoissa-nakyy-tyhja-kuvake-word-kuvakkeen-sijaan.md): Jos Word-asiakirjoissasi näkyy Windowsissa tyhjä tai yleinen kuvake Word-kuvakkeen sijaan, näin korjaat sen. - [Näin korjaat Windowsin virhekoodin 0xc0ea000a](https://help.keytive.com/fi/articles/10578609-nain-korjaat-windowsin-virhekoodin-0xc0ea000a.md): Opi korjaamaan laitteistomuutosten aiheuttama Windowsin aktivointivirhe 0xc0ea000a PowerShellin avulla. - [Näin korjaat Windowsin virhekoodin 0xC004F050](https://help.keytive.com/fi/articles/9086231-nain-korjaat-windowsin-virhekoodin-0xc004f050.md): Näin korjaat virheen 0xC004F050, kun päivität Windows Homen Pro-versioon. - [Näin korjaat Windowsin virhekoodin 0x80070490](https://help.keytive.com/fi/articles/9086260-nain-korjaat-windowsin-virhekoodin-0x80070490.md): Näin korjaat virheen 0x80070490, joka liittyy Windows-päivitysten vioittumiseen. - [Näin korjaat Windowsin virhekoodin 0x0000022](https://help.keytive.com/fi/articles/9135099-nain-korjaat-windowsin-virhekoodin-0x0000022.md): Näin korjaat virheen 0x0000022, joka johtuu Windowsin käyttöoikeus- tai tiedosto-ongelmista. - [Näin korjaat Windowsin virhekoodin 0x80070570](https://help.keytive.com/fi/articles/9086318-nain-korjaat-windowsin-virhekoodin-0x80070570.md): Opi korjaamaan virheet 0x80070570 ja 0x80070057, jotka johtuvat vioittuneista tai lukukelvottomista tiedostoista. - [Sovellusten asentamisen salliminen mistä tahansa Windowsissa](https://help.keytive.com/fi/articles/9089287-sovellusten-asentamisen-salliminen-mista-tahansa-windowsissa.md): Virheilmoitus: The app you are trying to install is not a Microsoft Verified App - [Näin korjaat Windowsin virhekoodin 0x800704CF](https://help.keytive.com/fi/articles/11030475-nain-korjaat-windowsin-virhekoodin-0x800704cf.md): Näin korjaat Windowsin aktivointivirheen 0x800704CF, joka johtuu internetyhteyden ongelmista tuoteavaimen aktivoinnin aikana. - [Näin korjaat: Windowsin versio ei näy asennuksen aikana](https://help.keytive.com/fi/articles/12305214-nain-korjaat-windowsin-versio-ei-nay-asennuksen-aikana.md): Mitä tehdä, jos Windows ei näytä versiotasi asennuksen aikana. - [Näin korjaat Windowsin virhekoodin 0x80072ee7](https://help.keytive.com/fi/articles/15921187-nain-korjaat-windowsin-virhekoodin-0x80072ee7.md): Korjaa Windowsin virhekoodi 0x80072ee7 seuraamalla lyhyttä video-ohjettamme. - [Näin korjaat Officen virhekoodit 30182-44 / 30015-45](https://help.keytive.com/fi/articles/9318294-nain-korjaat-officen-virhekoodit-30182-44-30015-45.md): Korjaa Officen asennusvirheet 30182-44 ja 30015-45 poistamalla aiemmat asennukset. - [Korjaus: Excelin soluihin ei voi kirjoittaa eikä niitä voi muokata Macilla](https://help.keytive.com/fi/articles/16451815-korjaus-excelin-soluihin-ei-voi-kirjoittaa-eika-niita-voi-muokata-macilla.md): Jos Excel ei anna kirjoittaa tai muokata yhdessäkään solussa Macilla, vaikka muut Office-sovellukset toimivat normaalisti, näin korjaat sen. - [Näin korjaat Officen virheen: asennus on jumissa](https://help.keytive.com/fi/articles/9318415-nain-korjaat-officen-virheen-asennus-on-jumissa.md): Microsoft Officen asennus on pysähtynyt tai jumittunut. - [Näin korjaat Office-virheen: winword.exe ei löydy](https://help.keytive.com/fi/articles/11030803-nain-korjaat-office-virheen-winword-exe-ei-loydy.md): Korjaa Office-virhe, jossa Windows ilmoittaa, ettei se löydä winword.exe-tiedostoa, näiden ohjeiden avulla. - [Näin korjaat Officen virhekoodin 0-2054](https://help.keytive.com/fi/articles/11087806-nain-korjaat-officen-virhekoodin-0-2054.md): Korjaa asennusvirhe 0-2054, joka voi ilmetä Microsoft Office Professional Plusia asennettaessa. - [Näin korjaat: Office 2024 näkyy Office 2021:nä](https://help.keytive.com/fi/articles/11096720-nain-korjaat-office-2024-nakyy-office-2021-na.md): Korjaa ongelma, jossa Microsoft Office 2024 näkyy aktivoinnin jälkeen Office 2021:nä. - [Näin korjaat: Office näyttää väärän version tai ei käytä oikeaa tuoteavaintasi](https://help.keytive.com/fi/articles/11765567-nain-korjaat-office-nayttaa-vaaran-version-tai-ei-kayta-oikeaa-tuoteavaintasi.md): Näin poistat vanhat tai väärät Office-lisenssiavaimet tietokoneeltasi. - [Näin korjaat Service Unavailable -virheen](https://help.keytive.com/fi/articles/11765634-nain-korjaat-service-unavailable-virheen.md): Tuleeko osoitteessa offline.officeapps.live.com ”Service unavailable” -virhe? Tässä on selitys ja korjaus. - [Mitä tehdä, jos Officessa näkyy ”Preview Expired”](https://help.keytive.com/fi/articles/11765732-mita-tehda-jos-officessa-nakyy-preview-expired.md): Näkyykö Officessa ”Preview expired” -viesti? Näin ymmärrät, mistä siinä on kyse, ja aktivoit ostamasi version. - [Näin korjaat: Officen asennusohjelma ei aukea](https://help.keytive.com/fi/articles/11771923-nain-korjaat-officen-asennusohjelma-ei-aukea.md): Saatko Officen asennusohjelmaa avatessasi virheen, kuten ”Access is denied”? Näin korjaat sen. - [Näin korjaat: tuoteavain ei vastaa asennettua Office-versiota](https://help.keytive.com/fi/articles/11780252-nain-korjaat-tuoteavain-ei-vastaa-asennettua-office-versiota.md): Korjaa virhe, joka ilmenee, kun Officen tuoteavain ei vastaa tietokoneelle asennettua versiota. - [Näin korjaat O365HomePremRetail-virheen Officen asennuksessa](https://help.keytive.com/fi/articles/11847666-nain-korjaat-o365homepremretail-virheen-officen-asennuksessa.md): Näetkö O365HomePremRetail-virheen Officen asennuksessa? Näin poistat ristiriidan aiheuttavan sovelluksen. - [Näin korjaat: Smart App Control estää asennustiedostosi](https://help.keytive.com/fi/articles/11969178-nain-korjaat-smart-app-control-estaa-asennustiedostosi.md): Pikaopas: näin poistat Smart App Controlin käytöstä Windowsissa, jotta voit asentaa turvalliset tiedostot ongelmitta. - [Näin korjaat ”We Can’t Install” -virheen](https://help.keytive.com/fi/articles/11971700-nain-korjaat-we-can-t-install-virheen.md): Näin korjaat Officen ’We can’t install’ -virheen, kun poistettavia ohjelmia ei ole lueteltu. - [Näin korjaat ”Couldn’t install” -virheen](https://help.keytive.com/fi/articles/11972816-nain-korjaat-couldn-t-install-virheen.md): Korjaa ’Couldn’t install’ -virhe – koodit 30015-2030 \(13\) ja 0-2015 \(2250\). - [Näin korjaat virhekoodin 0-2035 \(0\) Officen asennuksessa](https://help.keytive.com/fi/articles/12126760-nain-korjaat-virhekoodin-0-2035-0-officen-asennuksessa.md): Apua virhekoodiin 0-2035 \(0\), joka johtuu Officen asennusohjelman käynnistämisestä liian monta kertaa. Näin korjaat sen nopeasti. - [Vaihtoehtoinen tapa ladata ja asentaa Office 2024 Standard](https://help.keytive.com/fi/articles/12148781-vaihtoehtoinen-tapa-ladata-ja-asentaa-office-2024-standard.md): Onko asennuksessa ongelmia? Lataa Office 2024 Standard ZIP-tiedostona ja asenna se vaihe vaiheelta. - [Vaihtoehtoinen tapa ladata ja asentaa Office 2024 Professional Plus](https://help.keytive.com/fi/articles/12149001-vaihtoehtoinen-tapa-ladata-ja-asentaa-office-2024-professional-plus.md): Onko asennuksessa ongelmia? Lataa Office 2024 Professional Plus ZIP-tiedostona ja asenna se vaihe vaiheelta. - [Näin poistat virustorjunnan käytöstä väliaikaisesti \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/fi/articles/12158499-nain-poistat-virustorjunnan-kaytosta-valiaikaisesti-bitdefender-mcafee-norton-avast.md): Keskeytä Bitdefender, McAfee, Norton tai Avast, jotta voit ladata ja suorittaa estetyn .exe-tiedoston. - [Näin korjaat Outlookin jumiutumisen offline-tilaan](https://help.keytive.com/fi/articles/12303527-nain-korjaat-outlookin-jumiutumisen-offline-tilaan.md): Palauta Outlook online-tilaan, jos se ilmoittaa ”Työskennellään offline-tilassa” - [Näin korjaat: aktivointipainike puuttuu lisenssiavaimen syöttämisen jälkeen](https://help.keytive.com/fi/articles/12312059-nain-korjaat-aktivointipainike-puuttuu-lisenssiavaimen-syottamisen-jalkeen.md): Mitä tehdä, jos aktivointipainike ei ilmesty näkyviin lisenssiavaimen kirjoittamisen jälkeen. - [Näin korjaat ”Account Error” -virheen Office-sovelluksissa](https://help.keytive.com/fi/articles/12530357-nain-korjaat-account-error-virheen-office-sovelluksissa.md): Näin selvität ”account error” -viestin Microsoft Wordissa, Excelissä tai muissa Office-sovelluksissa. - [Näin korjaat Outlookin ”Cannot start Microsoft Outlook” -virheen](https://help.keytive.com/fi/articles/12673092-nain-korjaat-outlookin-cannot-start-microsoft-outlook-virheen.md): Nopeat ohjeet Outlookin käynnistysvirheen ”Cannot start Microsoft Outlook. The set of folders cannot be opened.” korjaamiseen. - [Näin korjaat Outlookin, joka ei avaudu Officen asennuksen jälkeen](https://help.keytive.com/fi/articles/15921376-nain-korjaat-outlookin-joka-ei-avaudu-officen-asennuksen-jalkeen.md): Jos Microsoft Outlook ei käynnisty tai jumittuu Officen asennuksen jälkeen, näin korjaat vioittuneen profiilin, ongelmallisen apuohjelman tai CSV-tuonnin virheet. - [Korjaus: asennustiedoston liittäminen ei onnistu \("The File Can't Be Mounted"\)](https://help.keytive.com/fi/articles/15931537-korjaus-asennustiedoston-liittaminen-ei-onnistu-the-file-can-t-be-mounted.md): Jos lataamasi Office- tai Windows-asennustiedoston liittäminen ei onnistu, korjaa ongelma pakkaamalla tiedosto ZIP-tiedostoksi. - [Korjaus: Office for Mac pyytää yhä aktivointia onnistuneen aktivoinnin jälkeen](https://help.keytive.com/fi/articles/15931587-korjaus-office-for-mac-pyytaa-yha-aktivointia-onnistuneen-aktivoinnin-jalkeen.md): Jos Microsoft Office -lisenssisi näkyy aktivoituna osoitteessa account.microsoft.com, mutta Word, Excel tai muut sovellukset pyytävät yhä aktivointia, näin korjaat asian Terminalissa. ### Asennus ja aktivointi - [Näin aktivoit Windows-tuoteavaimesi](https://help.keytive.com/fi/articles/9088082-nain-aktivoit-windows-tuoteavaimesi.md): Aktivoi Windows-tuoteavaimesi järjestelmän asetuksista. - [Näin luot Windowsin asennus-USB:n Macilla WinDiskWriterillä](https://help.keytive.com/fi/articles/15921238-nain-luot-windowsin-asennus-usb-n-macilla-windiskwriterilla.md): Luo käynnistettävä Windowsin asennus-USB suoraan Macillasi WinDiskWriterillä — ihanteellinen silloin, kun kohdetietokoneessa ei ole Windowsia eikä macOS:ää. - [Näin poistat ohjelmien asennuksen \(Windows/Mac\)](https://help.keytive.com/fi/articles/9088090-nain-poistat-ohjelmien-asennuksen-windows-mac.md): Poista asennetut ohjelmat Windowsista tai macOS:stä vaihe vaiheelta. - [Näin päivität Windows Homesta Prohon](https://help.keytive.com/fi/articles/9088097-nain-paivitat-windows-homesta-prohon.md): Päivitä tietokoneesi Windows Homesta Prohon Retail-tuoteavaimella. - [Tarvitsenko USB-tikun Windowsin asentamiseen?](https://help.keytive.com/fi/articles/9088129-tarvitsenko-usb-tikun-windowsin-asentamiseen.md): Windowsin puhtaaseen asennukseen tarvitset USB-tikun. - [Mitkä ovat ohjelmiston aktivointivaihtoehdot?](https://help.keytive.com/fi/articles/9088141-mitka-ovat-ohjelmiston-aktivointivaihtoehdot.md): Ohjelmiston voi aktivoida verkossa tai suoraan tietokoneella. - [Voinko käyttää samaa USB-muistitikkua Windowsin asentamiseen toiseen tietokoneeseen?](https://help.keytive.com/fi/articles/9088150-voinko-kayttaa-samaa-usb-muistitikkua-windowsin-asentamiseen-toiseen-tietokoneeseen.md): Samaa USB-muistitikkua voi käyttää uudelleen Windowsin asentamiseen toiseen laitteeseen. - [Aiheuttaako Windowsin puhdas asennus tietojen menetyksen?](https://help.keytive.com/fi/articles/9088160-aiheuttaako-windowsin-puhdas-asennus-tietojen-menetyksen.md): Windowsin puhdas asennus poistaa kaikki tiedostot ja ohjelmat. - [Voinko käyttää Windows-lisenssiavaimia Parallelsissa?](https://help.keytive.com/fi/articles/9331052-voinko-kayttaa-windows-lisenssiavaimia-parallelsissa.md): Windows-lisenssiavaimet toimivat Parallelsissa Macilla ongelmitta. - [Näin vaihdat Windowsin alempaan versioon](https://help.keytive.com/fi/articles/10566579-nain-vaihdat-windowsin-alempaan-versioon.md): Näin vaihdat Windows 10:n tai 11:n Pro-, Enterprise- tai Education-version Home-versioon ilman tietojen menetystä – myös N-versiot. - [Näin aktivoit Officen puhelimitse](https://help.keytive.com/fi/articles/11203914-nain-aktivoit-officen-puhelimitse.md): Vaiheittaiset ohjeet Microsoft Officen aktivointiin puhelinaktivoinnilla. - [Näin tarkistat, onko Windowsisi 32-bittinen vai 64-bittinen](https://help.keytive.com/fi/articles/12165531-nain-tarkistat-onko-windowsisi-32-bittinen-vai-64-bittinen.md): Näin tarkistat nopeasti, onko tietokoneessasi 32-bittinen vai 64-bittinen Windows-versio. - [Näin luot Windowsin asennus-USB:n Macilla](https://help.keytive.com/fi/articles/12867203-nain-luot-windowsin-asennus-usb-n-macilla.md): Opi luomaan Windowsin asennus-USB macOS:ssä, kun kohdetietokoneessa ei ole macOS:ää eikä Windowsia. ### Tuotteiden UKK - [OEM vai Retail: mitä eroa niillä on?](https://help.keytive.com/fi/articles/9089005-oem-vai-retail-mita-eroa-niilla-on.md): Vertaa OEM- ja Retail-Windows-lisenssejä ja opi tärkeimmät erot. - [Windows 11 Home vs Pro - mitä eroja niillä on?](https://help.keytive.com/fi/articles/9089008-windows-11-home-vs-pro-mita-eroja-niilla-on.md): Vertaa Windows 11 Homea ja Prota ja katso, kumpi versio sopii sinulle. - [Windows 11 - järjestelmävaatimukset](https://help.keytive.com/fi/articles/9098159-windows-11-jarjestelmavaatimukset.md): Tarkista, täyttääkö tietokoneesi Windows 11:n vähimmäisvaatimukset. - [Näin siirryt pois S-tilasta Windows 10:ssä ja 11:ssä](https://help.keytive.com/fi/articles/10566547-nain-siirryt-pois-s-tilasta-windows-10-ssa-ja-11-ssa.md): Näin siirryt pois S-tilasta Windows 10:ssä ja 11:ssä, jotta voit asentaa sovelluksia Microsoft Storen ulkopuolelta. - [Windows 10:n ja Windows 11:n tuetut kielet](https://help.keytive.com/fi/articles/10811197-windows-10-n-ja-windows-11-n-tuetut-kielet.md): Katso, mitkä kielet ovat käytettävissä Windows 10:tä ja 11:tä asennettaessa, ja lue, miten lisäät kieliä asennuksen jälkeen. - [Kaikki uusi Office 2024:ssä](https://help.keytive.com/fi/articles/11038661-kaikki-uusi-office-2024-ssa.md): Mitä uutta Microsoft Office 2024:ssä on, mukaan lukien keskeiset ominaisuudet, päivitykset ja muutokset. - [Open XML vai OpenDocument: kumpaa kannattaa käyttää?](https://help.keytive.com/fi/articles/10809174-open-xml-vai-opendocument-kumpaa-kannattaa-kayttaa.md): Lue Office Open XML- ja OpenDocument-muotojen keskeiset erot ja selvitä, kumpi sopii tarpeisiisi parhaiten. - [Microsoft Office 2021 vs. LibreOffice: kumpi sopii sinulle parhaiten?](https://help.keytive.com/fi/articles/10551327-microsoft-office-2021-vs-libreoffice-kumpi-sopii-sinulle-parhaiten.md): Microsoft Office 2021:n ja LibreOfficen vertailu – edut ja erot. - [Office-paketti: yhteensopiva iOS:n, Androidin tai ChromeOS:n kanssa?](https://help.keytive.com/fi/articles/9089027-office-paketti-yhteensopiva-ios-n-androidin-tai-chromeos-n-kanssa.md): Office-paketit ovat yhteensopivia vain Windowsin ja macOS:n kanssa. - [Sisältyykö Office-pakettiin päivityksiä?](https://help.keytive.com/fi/articles/9089025-sisaltyyko-office-pakettiin-paivityksia.md): Näin päivitykset toimivat Office-paketeissa. - [Office-paketit vs. Microsoft 365 - mitä eroja niillä on?](https://help.keytive.com/fi/articles/9089019-office-paketit-vs-microsoft-365-mita-eroja-niilla-on.md): Office-paketti on kertaostos, kun taas Microsoft 365 perustuu tilaukseen. - [Toimivatko vanhat Office-tiedostot uudemmissa Office-versioissa?](https://help.keytive.com/fi/articles/11740844-toimivatko-vanhat-office-tiedostot-uudemmissa-office-versioissa.md): Vanhat Office-tiedostot, kuten .doc, .xls ja .ppt, toimivat nykyisissä Office-versioissa — muunnosta ei tarvita. Näin yhteensopivuus toimii. ### Maksut ja toimitus - [Mitä tilaus sisältää?](https://help.keytive.com/fi/articles/9088187-mita-tilaus-sisaltaa.md): Tässä kerromme, mitä tilauksesi sisältää. - [Kuinka nopea toimitus on?](https://help.keytive.com/fi/articles/9088192-kuinka-nopea-toimitus-on.md): Tilauksesi toimitetaan sähköpostiisi välittömästi ostoksen jälkeen. - [Tuetut maksutavat](https://help.keytive.com/fi/articles/9088197-tuetut-maksutavat.md): Katso, mitä maksutapoja hyväksymme tällä hetkellä. - [En ole saanut tilaustani](https://help.keytive.com/fi/articles/9088303-en-ole-saanut-tilaustani.md): Mitä tehdä, jos et ole saanut tilaustasi oston jälkeen. - [Kertaosto vai tilausmalli?](https://help.keytive.com/fi/articles/9088308-kertaosto-vai-tilausmalli.md): Selvitä, onko ostamasi tuote kertaosto vai tilauspohjainen. - [Miten tilaus toimitetaan?](https://help.keytive.com/fi/articles/9088320-miten-tilaus-toimitetaan.md): Näin tilauksesi toimitetaan, kun ostat verkkokaupastamme. - [Mistä löydän kuitin ostoksestani?](https://help.keytive.com/fi/articles/9088335-mista-loydan-kuitin-ostoksestani.md): Kuittisi sisältyy vahvistussähköpostiin, joka lähetetään heti ostoksen jälkeen. - [Mihin maihin toimitatte?](https://help.keytive.com/fi/articles/9088343-mihin-maihin-toimitatte.md): Toimitamme maailmanlaajuisesti, ja digitaalinen toimitus sähköpostiin tapahtuu heti. - [Toimitatteko ohjelmistot fyysisissä pakkauksissa?](https://help.keytive.com/fi/articles/9088355-toimitatteko-ohjelmistot-fyysisissa-pakkauksissa.md): Emme toimita fyysisiä pakkauksia—myymme vain digitaalisia versioita, ja tässä on syy miksi se on parempi. - [Voiko tilauksen maksaa yrityksenä?](https://help.keytive.com/fi/articles/9088362-voiko-tilauksen-maksaa-yrityksena.md): Yritysten maksut ovat mahdollisia ja tervetulleita kaikissa ostoksissa. - [Sisältyykö tuotteeseen takuu?](https://help.keytive.com/fi/articles/9088332-sisaltyyko-tuotteeseen-takuu.md): Kaikkiin tuotteisiin sisältyy elinikäinen takuu ja täysi tuotetakuu. ### Vinkit ja ominaisuudet - [Näin löydät aktivoidun Windowsin tuoteavaimen](https://help.keytive.com/fi/articles/9088504-nain-loydat-aktivoidun-windowsin-tuoteavaimen.md): Ohjeet aktivoidun Windowsin tuoteavaimen löytämiseen komentokehotteen avulla. - [Näin löydät tietokoneesi tekniset tiedot \(Mac & Windows\)](https://help.keytive.com/fi/articles/9088514-nain-loydat-tietokoneesi-tekniset-tiedot-mac-windows.md): Näin tarkastelet järjestelmäsi tietoja sekä Windowsissa että macOS:ssä. - [Näin palautat Windows 10:n/11:n tehdasasetukset](https://help.keytive.com/fi/articles/9098128-nain-palautat-windows-10-n-11-n-tehdasasetukset.md): Palauta Windows 10- tai 11-tietokoneesi alkutilaan menettämättä henkilökohtaisia tiedostojasi. - [Näin käytät sanelua \(Dictate\) Microsoft Wordissa](https://help.keytive.com/fi/articles/10551607-nain-kaytat-sanelua-dictate-microsoft-wordissa.md): Näin otat sanelun käyttöön ja käytät sitä Microsoft Wordissa Microsoft 365:ssä ja Office 2021/2024:ssä. - [Näin otat kuvakaappauksen Windowsissa ja Macissa](https://help.keytive.com/fi/articles/10689902-nain-otat-kuvakaappauksen-windowsissa-ja-macissa.md): Opi ottamaan kuvakaappaus Windowsissa ja Macissa yksinkertaisilla näppäinyhdistelmillä. - [Näin varmuuskopioit ja palautat Outlookin tiedot](https://help.keytive.com/fi/articles/10689909-nain-varmuuskopioit-ja-palautat-outlookin-tiedot.md): Opi varmuuskopioimaan ja palauttamaan Outlookin sähköpostit, yhteystiedot ja kalenteritiedot eri Outlook-versioissa. - [Näin luot Microsoft-tilin](https://help.keytive.com/fi/articles/10809480-nain-luot-microsoft-tilin.md): Vaiheittainen opas Microsoft-tilin luomiseen, mukaan lukien vianmääritysvinkit yleisiin ongelmiin. - [Näin lisäät Office-kuvakkeet työpöydälle ja tehtäväpalkkiin](https://help.keytive.com/fi/articles/11139762-nain-lisaat-office-kuvakkeet-tyopoydalle-ja-tehtavapalkkiin.md): Lisää Office-ohjelmien, kuten Wordin ja Excelin, pikakuvakkeet työpöydälle ja tehtäväpalkkiin. ### Muut kysymykset - [Kuka on Keytiven takana?](https://help.keytive.com/fi/articles/9088663-kuka-on-keytiven-takana.md): Tietoa Keytive.comin taustalla olevasta yrityksestä. - [Tietoa hinnoittelustamme](https://help.keytive.com/fi/articles/9088709-tietoa-hinnoittelustamme.md): Katso, miten pystymme tarjoamaan ohjelmistoja edullisemmin. - [Valmistaudu Remote Assistance -istuntoon](https://help.keytive.com/fi/articles/9088962-valmistaudu-remote-assistance-istuntoon.md): Tietoa ja valmistautumisohjeet asiakkaille, joille on varattu Remote Assistance -istunto. - [Mikä on sähköpostien vastausaikanne?](https://help.keytive.com/fi/articles/9088968-mika-on-sahkopostien-vastausaikanne.md): Sähköpostien vastausajat aukioloaikoina ja viikonloppuisin. - [Tarjoatteko määräalennuksia?](https://help.keytive.com/fi/articles/9088984-tarjoatteko-maaraalennuksia.md): Yrityksille ja organisaatioille tarjolla olevat suurten erien ostovaihtoehdot. - [Mikä on tuote-/lisenssiavain?](https://help.keytive.com/fi/articles/9088156-mika-on-tuote-lisenssiavain.md): Ymmärrä, mikä tuote-/lisenssiavain on ja miksi sitä tarvitaan ohjelmiston aktivointiin. - [Onko teillä fyysistä myymälää?](https://help.keytive.com/fi/articles/9088981-onko-teilla-fyysista-myymalaa.md): Meillä ei ole fyysisiä myymälöitä — kaikki tuotteet myydään digitaalisesti verkkosivustollamme. - [Miksi tiliotteellani näkyy ”NORDKEY.IO”?](https://help.keytive.com/fi/articles/10965440-miksi-tiliotteellani-nakyy-nordkey-io.md): Selitys sille, miksi NORDKEY.IO näkyy tiliotteellasi, kun olet ostanut Keytiveltä tai sen lähibrändeiltä. - [Tarjoatteko puhelintukea?](https://help.keytive.com/fi/articles/11030596-tarjoatteko-puhelintukea.md): Tarjoamme tukea vain chatissa ja sähköpostitse — tässä syyt. - [Onko teillä kumppanuusohjelmaa?](https://help.keytive.com/fi/articles/11032824-onko-teilla-kumppanuusohjelmaa.md): Ansaitse komissiota markkinoimalla Keytiveä kumppanuusohjelmamme kautta. - [Näin liityt Remote Assistance -istuntoon](https://help.keytive.com/fi/articles/11772009-nain-liityt-remote-assistance-istuntoon.md): Pitääkö sinun liittyä Remote Assistance -istuntoon Keytiven teknikon kanssa? Näin muodostat yhteyden istuntolinkin tai sähköpostikutsun avulla. ## Français ### Pour commencer - [Guide d'activation – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/fr/articles/10870237-guide-d-activation-microsoft-office-2024-professional-plus-pc.md) - [Guide d'activation – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/fr/articles/11647817-guide-d-activation-microsoft-office-2024-standard-pc.md) - [Guide d'activation – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/fr/articles/11675837-guide-d-activation-microsoft-office-2024-home-business-pc-mac.md) - [Guide d'activation – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/fr/articles/11675918-guide-d-activation-microsoft-office-2024-home-pc-mac.md) - [Guide d'activation – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/fr/articles/12768846-guide-d-activation-microsoft-office-2024-standard-mac.md) - [Guide d'activation – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/fr/articles/9083438-guide-d-activation-microsoft-office-2021-professional-plus-pc.md) - [Guide d'activation – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/fr/articles/9083663-guide-d-activation-microsoft-office-2021-home-business-mac.md) - [Guide d'activation – Outlook 2021](https://help.keytive.com/fr/articles/11675265-guide-d-activation-outlook-2021.md) - [Guide d'activation – Windows 11 Home & Pro](https://help.keytive.com/fr/articles/9084126-guide-d-activation-windows-11-home-pro.md) - [Guide d'activation – Windows 10 Home & Pro](https://help.keytive.com/fr/articles/9083723-guide-d-activation-windows-10-home-pro.md) - [Guide d'activation – Windows 11 Enterprise](https://help.keytive.com/fr/articles/11647667-guide-d-activation-windows-11-enterprise.md) - [Guide d'activation – Windows 10 Enterprise](https://help.keytive.com/fr/articles/11670192-guide-d-activation-windows-10-enterprise.md) - [Guide d'activation – Windows 11 Pro for Workstations](https://help.keytive.com/fr/articles/11675407-guide-d-activation-windows-11-pro-for-workstations.md) - [Guide d'activation – Windows 10 Pro for Workstations](https://help.keytive.com/fr/articles/11675471-guide-d-activation-windows-10-pro-for-workstations.md) - [Guide d'activation – Windows Server](https://help.keytive.com/fr/articles/11670365-guide-d-activation-windows-server.md) - [Guide d'activation – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/fr/articles/11675704-guide-d-activation-microsoft-office-2019-home-student-pc.md) - [Guide d'activation – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/fr/articles/11675730-guide-d-activation-microsoft-office-2019-home-business-pc-mac.md) - [Guide d'activation – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/fr/articles/11677893-guide-d-activation-microsoft-office-2019-professional-plus-pc.md) - [Guide d'activation – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/fr/articles/11675764-guide-d-activation-microsoft-office-2016-home-student-pc.md) - [Guide d'activation – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/fr/articles/11675776-guide-d-activation-microsoft-office-2016-home-business-mac.md) - [Guide d'activation – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/fr/articles/11678022-guide-d-activation-microsoft-office-2016-professional-plus-pc.md) - [Guide d'activation – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/fr/articles/11679915-guide-d-activation-microsoft-office-2013-professional-plus-pc.md) - [Guide d'activation – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/fr/articles/11678468-guide-d-activation-microsoft-office-2010-professional-plus-pc.md) - [Guide d'activation – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/fr/articles/11678104-guide-d-activation-microsoft-visio-2021-2019-2016-professional-pc.md) - [Guide d'activation – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/fr/articles/11678173-guide-d-activation-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/fr/articles/13869642-surfshark.md): Ce guide explique comment activer votre licence Surfshark à l'aide du code d'activation que vous avez reçu de notre part. ### Dépannage - [Ma clé de produit ne fonctionne pas](https://help.keytive.com/fr/articles/9086088-ma-cle-de-produit-ne-fonctionne-pas.md) - [Comment corriger le code d'erreur Windows : 0x80072F8F-0x20000](https://help.keytive.com/fr/articles/9086166-comment-corriger-le-code-d-erreur-windows-0x80072f8f-0x20000.md): Découvrez comment corriger l’erreur 0x80072F8F–0x20000 sous Windows 7 ou 8. - [Pas de Wi-Fi après l'installation de Windows 11 ? Voici comment le résoudre](https://help.keytive.com/fr/articles/15931488-pas-de-wi-fi-apres-l-installation-de-windows-11-voici-comment-le-resoudre.md): Si votre ordinateur portable perd le Wi-Fi après l'installation de Windows 11, voici comment réinstaller le pilote réseau sans fil et vous reconnecter. - [Comment résoudre le problème des fichiers .docx affichant une icône vide au lieu de l'icône Word](https://help.keytive.com/fr/articles/15931622-comment-resoudre-le-probleme-des-fichiers-docx-affichant-une-icone-vide-au-lieu-de-l-icone-word.md): Si vos documents Word affichent une icône vide ou générique au lieu de l'icône Word sur Windows, voici comment résoudre ce problème. - [Comment corriger le code d'erreur Windows : 0xc0ea000a](https://help.keytive.com/fr/articles/10578609-comment-corriger-le-code-d-erreur-windows-0xc0ea000a.md): Apprenez à corriger l'erreur d'activation Windows 0xc0ea000a, causée par un changement matériel, en utilisant PowerShell. - [Comment corriger le code d'erreur Windows : 0xC004F050](https://help.keytive.com/fr/articles/9086231-comment-corriger-le-code-d-erreur-windows-0xc004f050.md): Découvrez comment corriger l’erreur 0xC004F050 lors de la mise à niveau de Windows Home vers Pro. - [Comment corriger le code d'erreur Windows : 0x80070490](https://help.keytive.com/fr/articles/9086260-comment-corriger-le-code-d-erreur-windows-0x80070490.md): Découvrez comment corriger l’erreur 0x80070490 liée à une mise à jour de Windows. - [Comment corriger le code d'erreur Windows : 0x0000022](https://help.keytive.com/fr/articles/9135099-comment-corriger-le-code-d-erreur-windows-0x0000022.md): Découvrez comment corriger l’erreur 0x0000022 liée aux autorisations ou fichiers sous Windows. - [Comment corriger le code d'erreur Windows : 0x80070570](https://help.keytive.com/fr/articles/9086318-comment-corriger-le-code-d-erreur-windows-0x80070570.md): Découvrez comment corriger les erreurs 0x80070570 et 0x80070057 causées par des fichiers corrompus ou illisibles. - [Permettre l'installation d'applications à partir de n'importe quel endroit de Windows](https://help.keytive.com/fr/articles/9089287-permettre-l-installation-d-applications-a-partir-de-n-importe-quel-endroit-de-windows.md): Message d’erreur : L’application que vous essayez d’installer n’est pas une application vérifiée par Microsoft. - [Comment corriger le code d'erreur Windows : 0x800704CF](https://help.keytive.com/fr/articles/11030475-comment-corriger-le-code-d-erreur-windows-0x800704cf.md): Corrigez l'erreur 0x800704CF liée à des problèmes de connexion lors de l’activation de Windows. - [Comment corriger : L’édition de Windows ne s’affiche pas lors de l’installation](https://help.keytive.com/fr/articles/12305214-comment-corriger-l-edition-de-windows-ne-s-affiche-pas-lors-de-l-installation.md): Que faire si votre édition Windows n’apparaît pas pendant l’installation. - [Comment corriger le code d'erreur Windows : 0x80072ee7](https://help.keytive.com/fr/articles/15921187-comment-corriger-le-code-d-erreur-windows-0x80072ee7.md): Corrigez le code d'erreur Windows 0x80072ee7 en suivant notre guide vidéo rapide. - [Comment corriger le code d'erreur Office : 30182-44 / 30015-45](https://help.keytive.com/fr/articles/9318294-comment-corriger-le-code-d-erreur-office-30182-44-30015-45.md): Corrigez les erreurs d’installation 30182-44 et 30015-45 dans Office en supprimant les anciennes versions. - [Comment résoudre le problème d'impossibilité de saisir ou modifier des cellules Excel sur Mac](https://help.keytive.com/fr/articles/16451815-comment-resoudre-le-probleme-d-impossibilite-de-saisir-ou-modifier-des-cellules-excel-sur-mac.md): Si Excel sur Mac ne vous permet pas de saisir ou de modifier le contenu des cellules alors que vos autres applications Office fonctionnent, voici comment le résoudre. - [Comment corriger le code d'erreur Office : l'installation est bloquée](https://help.keytive.com/fr/articles/9318415-comment-corriger-le-code-d-erreur-office-l-installation-est-bloquee.md): L'installation de Microsoft Office est bloquée ou figée. - [Comment corriger le code d'erreur Office : Ne trouve pas winword.exe](https://help.keytive.com/fr/articles/11030803-comment-corriger-le-code-d-erreur-office-ne-trouve-pas-winword-exe.md): Corrigez l'erreur Office où Windows indique qu'il ne trouve pas winword.exe en suivant ces étapes précises. - [Comment corriger le code d'erreur Office : 0-2054](https://help.keytive.com/fr/articles/11087806-comment-corriger-le-code-d-erreur-office-0-2054.md): Corrigez l’erreur d’installation 0-2054 qui peut apparaître lors de l’installation de Microsoft Office 2024 Professional Plus \(PC\). - [Comment corriger: Office 2024 s’affiche comme Office 2021](https://help.keytive.com/fr/articles/11096720-comment-corriger-office-2024-s-affiche-comme-office-2021.md): Corrigez le problème où Microsoft Office 2024 s’affiche comme Office 2021 après activation. - [Comment corriger: Office affiche la mauvaise version ou n’utilise pas votre clé de produit correcte](https://help.keytive.com/fr/articles/11765567-comment-corriger-office-affiche-la-mauvaise-version-ou-n-utilise-pas-votre-cle-de-produit-correcte.md): Voici comment supprimer les clés de licence Office anciennes ou incorrectes de votre PC. - [Comment corriger: Erreur Service non disponible](https://help.keytive.com/fr/articles/11765634-comment-corriger-erreur-service-non-disponible.md): Vous voyez l’erreur “Service non disponible” sur offline.officeapps.live.com ? Voici ce que cela signifie – et comment la corriger. - [Que faire si « Version d’évaluation expirée » s’affiche dans Office](https://help.keytive.com/fr/articles/11765732-que-faire-si-version-d-evaluation-expiree-s-affiche-dans-office.md): Vous voyez le message « Version d’évaluation expirée » dans Office ? Voici ce que cela signifie et comment activer votre version achetée. - [Comment corriger: Impossible d’ouvrir le fichier d’installation Office](https://help.keytive.com/fr/articles/11771923-comment-corriger-impossible-d-ouvrir-le-fichier-d-installation-office.md): Vous voyez une erreur comme « Accès refusé » en ouvrant le fichier d’installation Office ? Voici comment la corriger. - [Comment corriger: La clé produit ne correspond pas à la version d’Office installée](https://help.keytive.com/fr/articles/11780252-comment-corriger-la-cle-produit-ne-correspond-pas-a-la-version-d-office-installee.md): Corrigez l’erreur qui apparaît lorsque votre clé Office ne correspond pas à la version installée. - [Comment corriger: Erreur O365HomePremRetail lors de l’installation d’Office](https://help.keytive.com/fr/articles/11847666-comment-corriger-erreur-o365homepremretail-lors-de-l-installation-d-office.md): Vous rencontrez l'erreur O365HomePremRetail lors de l'installation d'Office ? Voici comment supprimer l'application à l'origine du conflit. - [Comment corriger: Fonction Smart App Control bloque votre fichier d’installation](https://help.keytive.com/fr/articles/11969178-comment-corriger-fonction-smart-app-control-bloque-votre-fichier-d-installation.md): Guide rapide pour désactiver Smart App Control dans Windows afin de pouvoir installer des fichiers sûrs sans problème. - [Comment corriger: Erreur « We Can’t Install »](https://help.keytive.com/fr/articles/11971700-comment-corriger-erreur-we-can-t-install.md): Découvrez comment corriger l’erreur « Nous ne pouvons pas installer » lorsqu’aucun programme n’est indiqué. - [Comment corriger: Erreur « Couldn’t install »](https://help.keytive.com/fr/articles/11972816-comment-corriger-erreur-couldn-t-install.md): Corriger l’erreur ‘Impossible d’installer’ – codes 30015-2030 \(13\) et 0-2015 \(2250\). - [Comment corriger: Erreur 0-2035 \(0\) lors de l’installation d’Office](https://help.keytive.com/fr/articles/12126760-comment-corriger-erreur-0-2035-0-lors-de-l-installation-d-office.md): Erreur 0-2035 \(0\) lors de l’installation ? Cela survient souvent après trop de tentatives de lancement du programme d’installation. - [Méthode alternative pour télécharger et installer Office 2024 Standard](https://help.keytive.com/fr/articles/12148781-methode-alternative-pour-telecharger-et-installer-office-2024-standard.md): Vous avez des problèmes d’installation ? Téléchargez Office 2024 Standard en fichier ZIP et installez-le étape par étape. - [Méthode alternative pour télécharger et installer Office 2024 Professional Plus](https://help.keytive.com/fr/articles/12149001-methode-alternative-pour-telecharger-et-installer-office-2024-professional-plus.md): Vous avez des problèmes d’installation ? Téléchargez Office 2024 Professional Plus en fichier ZIP et installez-le étape par étape. - [Comment désactiver temporairement votre antivirus \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/fr/articles/12158499-comment-desactiver-temporairement-votre-antivirus-bitdefender-mcafee-norton-avast.md): Mettez en pause Bitdefender, McAfee, Norton ou Avast pour télécharger et exécuter un fichier .exe bloqué. - [Comment corriger : Outlook bloqué en mode hors connexion](https://help.keytive.com/fr/articles/12303527-comment-corriger-outlook-bloque-en-mode-hors-connexion.md): Repassez Outlook en ligne s’il indique “Travailler hors connexion” - [Comment corriger : Le bouton d’activation est absent après avoir saisi la clé produit](https://help.keytive.com/fr/articles/12312059-comment-corriger-le-bouton-d-activation-est-absent-apres-avoir-saisi-la-cle-produit.md): Que faire si le bouton d’activation n’apparaît pas après avoir saisi la clé produit. - [Comment corriger: Erreur « Problème de compte » dans les applications Office](https://help.keytive.com/fr/articles/12530357-comment-corriger-erreur-probleme-de-compte-dans-les-applications-office.md): Corrigez le message “Problème de compte” dans Word, Excel, Outlook et autres applications Office. - [Comment corriger: l’erreur Outlook “Impossible de démarrer Microsoft Outlook”](https://help.keytive.com/fr/articles/12673092-comment-corriger-l-erreur-outlook-impossible-de-demarrer-microsoft-outlook.md): Étapes simples pour corriger l’erreur “Impossible de démarrer Microsoft Outlook. L’ensemble des dossiers ne peut pas être ouvert.” - [Comment résoudre le problème d'Outlook qui ne s'ouvre pas après l'installation d'Office](https://help.keytive.com/fr/articles/15921376-comment-resoudre-le-probleme-d-outlook-qui-ne-s-ouvre-pas-apres-l-installation-d-office.md): Si Microsoft Outlook ne se lance pas ou se bloque après l'installation d'Office, voici comment corriger un profil corrompu, un module complémentaire problématique ou une erreur d'importation CSV. - [Comment résoudre le problème d'un fichier d'installation qui ne se monte pas](https://help.keytive.com/fr/articles/15931537-comment-resoudre-le-probleme-d-un-fichier-d-installation-qui-ne-se-monte-pas.md): Si votre fichier d'installation Office ou Windows téléchargé ne se monte pas, voici comment le résoudre en le compressant dans un fichier ZIP. - [Office sur Mac demande toujours l'activation malgré une activation réussie](https://help.keytive.com/fr/articles/15931587-office-sur-mac-demande-toujours-l-activation-malgre-une-activation-reussie.md): Si votre licence Microsoft Office apparaît comme activée sur account.microsoft.com mais que Word, Excel ou d'autres applications demandent toujours de l'activer, voici comment résoudre cela via le ... ### Installation et activation - [Comment activer votre clé de produit Windows](https://help.keytive.com/fr/articles/9088082-comment-activer-votre-cle-de-produit-windows.md): Activez votre clé produit Windows via les paramètres système. - [Comment créer une clé USB d'installation de Windows sur un Mac avec WinDiskWriter](https://help.keytive.com/fr/articles/15921238-comment-creer-une-cle-usb-d-installation-de-windows-sur-un-mac-avec-windiskwriter.md): Créez une clé USB d'installation de Windows amorçable directement depuis votre Mac avec WinDiskWriter — idéal lorsque le PC cible n'a ni Windows ni macOS. - [Comment désinstaller des programmes \(Windows/Mac\)](https://help.keytive.com/fr/articles/9088090-comment-desinstaller-des-programmes-windows-mac.md): Supprimez des programmes installés sur Windows ou macOS étape par étape. - [Comment passer de Windows Home à Windows Pro](https://help.keytive.com/fr/articles/9088097-comment-passer-de-windows-home-a-windows-pro.md): Passez de Windows Home à Pro sur votre PC avec une clé Retail. - [Ai-je besoin d'une clé USB pour installer Windows ?](https://help.keytive.com/fr/articles/9088129-ai-je-besoin-d-une-cle-usb-pour-installer-windows.md): Vous avez besoin d’une clé USB pour effectuer une installation propre de Windows. - [Quelles sont les options d'activation du logiciel ?](https://help.keytive.com/fr/articles/9088141-quelles-sont-les-options-d-activation-du-logiciel.md): Les logiciels peuvent être activés en ligne ou directement sur votre ordinateur. - [Puis-je utiliser la même clé USB pour installer Windows sur un autre ordinateur ?](https://help.keytive.com/fr/articles/9088150-puis-je-utiliser-la-meme-cle-usb-pour-installer-windows-sur-un-autre-ordinateur.md): La même clé USB peut être réutilisée pour installer Windows sur un autre appareil. - [Une installation propre de Windows entraînera-t-elle une perte de données ?](https://help.keytive.com/fr/articles/9088160-une-installation-propre-de-windows-entrainera-t-elle-une-perte-de-donnees.md): Une installation propre de Windows supprime tous les fichiers et programmes. - [Puis-je utiliser les clés de licence Windows avec Parallels ?](https://help.keytive.com/fr/articles/9331052-puis-je-utiliser-les-cles-de-licence-windows-avec-parallels.md): Les clés de licence Windows fonctionnent sans problème avec Parallels sur Mac. - [Comment rétrograder votre version de Windows](https://help.keytive.com/fr/articles/10566579-comment-retrograder-votre-version-de-windows.md): Apprenez à rétrograder de Windows 10 ou 11 Pro, Enterprise ou Education vers Home sans perdre de données, y compris les versions N. - [Comment activer Office par téléphone](https://help.keytive.com/fr/articles/11203914-comment-activer-office-par-telephone.md): Instructions étape par étape pour activer Microsoft Office avec la méthode téléphonique. - [Comment vérifier si votre Windows est en 32 bits ou 64 bits](https://help.keytive.com/fr/articles/12165531-comment-verifier-si-votre-windows-est-en-32-bits-ou-64-bits.md): Découvrez rapidement si votre ordinateur utilise une version 32 bits ou 64 bits de Windows. - [Comment créer une clé USB d’installation de Windows sur un Mac](https://help.keytive.com/fr/articles/12867203-comment-creer-une-cle-usb-d-installation-de-windows-sur-un-mac.md): Découvrez comment créer une clé USB d’installation de Windows à l’aide de macOS lorsque l’ordinateur sur lequel vous souhaitez installer Windows n’exécute pas macOS ou Windows. ### FAQ sur les produits - [OEM vs Retail : Quelle est la différence ?](https://help.keytive.com/fr/articles/9089005-oem-vs-retail-quelle-est-la-difference.md): Comparez les licences Windows OEM et Retail pour comprendre les différences. - [Windows 11 Home vs Pro - Quelles sont les différences ?](https://help.keytive.com/fr/articles/9089008-windows-11-home-vs-pro-quelles-sont-les-differences.md): Comparez Windows 11 Home et Pro pour choisir la version qui vous convient. - [Windows 11 - Configuration requise](https://help.keytive.com/fr/articles/9098159-windows-11-configuration-requise.md): Vérifiez si votre PC répond aux exigences minimales pour Windows 11. - [Comment quitter le mode S sous Windows 10 et 11](https://help.keytive.com/fr/articles/10566547-comment-quitter-le-mode-s-sous-windows-10-et-11.md): Découvrez comment quitter le mode S sous Windows 10 et 11 afin d'installer des applications en dehors du Microsoft Store. - [Langues prises en charge lors de l’installation de Windows 10 et 11](https://help.keytive.com/fr/articles/10811197-langues-prises-en-charge-lors-de-l-installation-de-windows-10-et-11.md): Découvrez les langues disponibles lors de l’installation de Windows 10 et 11 et comment ajouter d’autres langues après l’installation. - [Tout ce qui est nouveau dans Office 2024](https://help.keytive.com/fr/articles/11038661-tout-ce-qui-est-nouveau-dans-office-2024.md): Nouveautés, mises à jour et changements dans Microsoft Office 2024. - [Open XML vs. OpenDocument : Quel format choisir ?](https://help.keytive.com/fr/articles/10809174-open-xml-vs-opendocument-quel-format-choisir.md): Découvrez les principales différences entre les formats Office Open XML et OpenDocument, et trouvez celui qui vous convient le mieux. - [Microsoft Office 2021 vs. LibreOffice : Quel est le meilleur choix pour vous ?](https://help.keytive.com/fr/articles/10551327-microsoft-office-2021-vs-libreoffice-quel-est-le-meilleur-choix-pour-vous.md): Comparaison entre Microsoft Office 2021 et LibreOffice – leurs avantages et différences. - [Suite bureautique : Compatible avec iOS, Android ou ChromeOS ?](https://help.keytive.com/fr/articles/9089027-suite-bureautique-compatible-avec-ios-android-ou-chromeos.md): Les packs Office sont uniquement compatibles avec Windows et macOS. - [La suite Office comprend-elle des mises à jour ?](https://help.keytive.com/fr/articles/9089025-la-suite-office-comprend-elle-des-mises-a-jour.md): Comprenez comment les mises à jour fonctionnent avec Office. - [Office Suites vs Microsoft 365 - Quelles sont les différences ?](https://help.keytive.com/fr/articles/9089019-office-suites-vs-microsoft-365-quelles-sont-les-differences.md): La suite Office est un achat unique, Microsoft 365 fonctionne par abonnement. - [Les anciens fichiers Office fonctionnent-ils dans les nouvelles versions ?](https://help.keytive.com/fr/articles/11740844-les-anciens-fichiers-office-fonctionnent-ils-dans-les-nouvelles-versions.md): Les fichiers Office anciens \(.doc, .xls, .ppt\) fonctionnent dans les versions récentes – aucune conversion requise. Voici comment ça marche. ### Paiements et livraison - [Qu'est-ce qui est inclus dans la commande ?](https://help.keytive.com/fr/articles/9088187-qu-est-ce-qui-est-inclus-dans-la-commande.md): Voici ce que contient votre commande. - [Quelle est la rapidité de la livraison ?](https://help.keytive.com/fr/articles/9088192-quelle-est-la-rapidite-de-la-livraison.md): Votre commande est envoyée immédiatement par e-mail après l’achat. - [Modes de paiement acceptés](https://help.keytive.com/fr/articles/9088197-modes-de-paiement-acceptes.md): Découvrez les modes de paiement que nous acceptons actuellement. - [Je n'ai pas reçu ma commande](https://help.keytive.com/fr/articles/9088303-je-n-ai-pas-recu-ma-commande.md): Que faire si vous n’avez pas reçu votre commande après l’achat. - [Achat unique ou modèle d'abonnement ?](https://help.keytive.com/fr/articles/9088308-achat-unique-ou-modele-d-abonnement.md): Comprenez si le produit que vous achetez est un achat unique ou par abonnement. - [Comment la commande est-elle livrée ?](https://help.keytive.com/fr/articles/9088320-comment-la-commande-est-elle-livree.md): Voici comment votre commande est livrée lorsque vous achetez dans notre boutique. - [Où puis-je trouver le reçu de mon achat ?](https://help.keytive.com/fr/articles/9088335-ou-puis-je-trouver-le-recu-de-mon-achat.md): Votre reçu est joint à l’e-mail de confirmation envoyé après votre achat. - [Dans quels pays livrez-vous ?](https://help.keytive.com/fr/articles/9088343-dans-quels-pays-livrez-vous.md): Nous livrons dans le monde entier par e-mail instantané. - [Les logiciels sont-ils expédiés dans des boîtes physiques ?](https://help.keytive.com/fr/articles/9088355-les-logiciels-sont-ils-expedies-dans-des-boites-physiques.md): Non, nous proposons uniquement une livraison numérique—voici pourquoi. - [Les paiements par les entreprises sont-ils pris en charge ?](https://help.keytive.com/fr/articles/9088362-les-paiements-par-les-entreprises-sont-ils-pris-en-charge.md): Les paiements d’entreprise sont acceptés pour tous les achats. - [Le produit est-il assorti d'une garantie ?](https://help.keytive.com/fr/articles/9088332-le-produit-est-il-assorti-d-une-garantie.md): Tous les produits incluent une garantie à vie avec couverture complète. ### Conseils et caractéristiques - [Comment localiser votre clé de produit Windows activée](https://help.keytive.com/fr/articles/9088504-comment-localiser-votre-cle-de-produit-windows-activee.md): Retrouvez votre clé produit après avoir activé Windows. - [Comment trouver les spécifications d'un ordinateur \(Mac et Windows\)](https://help.keytive.com/fr/articles/9088514-comment-trouver-les-specifications-d-un-ordinateur-mac-et-windows.md): Comment afficher les informations système sur Windows et macOS. - [Comment réinitialiser les paramètres d'usine sur Windows 10/11](https://help.keytive.com/fr/articles/9098128-comment-reinitialiser-les-parametres-d-usine-sur-windows-10-11.md): Réinitialisez votre PC Windows 10 ou 11 sans perdre vos fichiers. - [Comment utiliser la dictée \(Dictate\) dans Microsoft Word](https://help.keytive.com/fr/articles/10551607-comment-utiliser-la-dictee-dictate-dans-microsoft-word.md): Comment activer et utiliser la dictée dans Microsoft Word pour Microsoft 365 et Office 2021/2024. - [Comment faire une capture d'écran sur Windows et Mac](https://help.keytive.com/fr/articles/10689902-comment-faire-une-capture-d-ecran-sur-windows-et-mac.md): Apprenez à faire une capture d’écran sur Windows et Mac à l’aide de raccourcis clavier simples. - [Comment sauvegarder et restaurer les données Outlook](https://help.keytive.com/fr/articles/10689909-comment-sauvegarder-et-restaurer-les-donnees-outlook.md): Apprenez à sauvegarder et restaurer les e-mails, contacts et données de calendrier Outlook sur différentes versions d’Outlook. - [Comment créer un compte Microsoft](https://help.keytive.com/fr/articles/10809480-comment-creer-un-compte-microsoft.md): Guide étape par étape pour créer un compte Microsoft, avec des conseils de dépannage pour les problèmes courants. - [Comment ajouter les icônes Office au bureau et à la barre des tâches](https://help.keytive.com/fr/articles/11139762-comment-ajouter-les-icones-office-au-bureau-et-a-la-barre-des-taches.md): Ajoutez des raccourcis vers les applications Office comme Word et Excel sur le bureau ou épinglez-les à la barre des tâches. ### Autres questions - [Qui se cache derrière Keytive ?](https://help.keytive.com/fr/articles/9088663-qui-se-cache-derriere-keytive.md): Informations sur l’entreprise derrière Keytive.com. - [A propos de nos prix](https://help.keytive.com/fr/articles/9088709-a-propos-de-nos-prix.md): Découvrez comment nous proposons des logiciels à des prix réduits. - [Se préparer à l'assistance à distance](https://help.keytive.com/fr/articles/9088962-se-preparer-a-l-assistance-a-distance.md): Informations et conseils pour les clients ayant réservé une session d’assistance à distance. - [Quel est votre temps de réponse aux courriels ?](https://help.keytive.com/fr/articles/9088968-quel-est-votre-temps-de-reponse-aux-courriels.md): Délais de réponse aux e-mails en heures ouvrables et en dehors. - [Offrez-vous des remises sur les achats en gros ?](https://help.keytive.com/fr/articles/9088984-offrez-vous-des-remises-sur-les-achats-en-gros.md): Options d’achat en gros pour entreprises et organisations. - [Qu'est-ce qu'une clé de produit/licence ?](https://help.keytive.com/fr/articles/9088156-qu-est-ce-qu-une-cle-de-produit-licence.md): Comprenez ce qu’est une clé produit/licence et pourquoi elle est nécessaire à l’activation. - [Avez-vous un magasin physique ?](https://help.keytive.com/fr/articles/9088981-avez-vous-un-magasin-physique.md): Nous n’avons pas de magasin physique – tous nos produits sont vendus en ligne. - [Pourquoi "NORDKEY.IO" apparaît-il sur mon relevé bancaire ?](https://help.keytive.com/fr/articles/10965440-pourquoi-nordkey-io-apparait-il-sur-mon-releve-bancaire.md): Explication sur la raison pour laquelle NORDKEY.IO apparaît sur votre relevé bancaire après un achat chez Keytive ou ses marques associées. - [Proposez-vous une assistance téléphonique ?](https://help.keytive.com/fr/articles/11030596-proposez-vous-une-assistance-telephonique.md): Nous proposons uniquement une assistance par chat et par e-mail – voici pourquoi. - [Avez-vous un programme d’affiliation ?](https://help.keytive.com/fr/articles/11032824-avez-vous-un-programme-d-affiliation.md): Gagnez des commissions en promouvant Keytive via notre programme partenaire. - [Comment rejoindre une session d’assistance à distance](https://help.keytive.com/fr/articles/11772009-comment-rejoindre-une-session-d-assistance-a-distance.md): Besoin de rejoindre une session d’assistance à distance ? Voici comment faire via lien ou e-mail. ## Deutsch ### Erste Schritte - [Aktivierungsanleitung – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/de/articles/10870237-aktivierungsanleitung-microsoft-office-2024-professional-plus-pc.md) - [Aktivierungsanleitung – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/de/articles/11647817-aktivierungsanleitung-microsoft-office-2024-standard-pc.md) - [Aktivierungsanleitung – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/de/articles/11675837-aktivierungsanleitung-microsoft-office-2024-home-business-pc-mac.md) - [Aktivierungsanleitung – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/de/articles/11675918-aktivierungsanleitung-microsoft-office-2024-home-pc-mac.md) - [Aktivierungsanleitung – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/de/articles/12768846-aktivierungsanleitung-microsoft-office-2024-standard-mac.md) - [Aktivierungsanleitung – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/de/articles/9083438-aktivierungsanleitung-microsoft-office-2021-professional-plus-pc.md) - [Aktivierungsanleitung – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/de/articles/9083663-aktivierungsanleitung-microsoft-office-2021-home-business-mac.md) - [Aktivierungsanleitung – Outlook 2021](https://help.keytive.com/de/articles/11675265-aktivierungsanleitung-outlook-2021.md) - [Aktivierungsanleitung – Windows 11 Home & Pro](https://help.keytive.com/de/articles/9084126-aktivierungsanleitung-windows-11-home-pro.md) - [Aktivierungsanleitung – Windows 10 Home & Pro](https://help.keytive.com/de/articles/9083723-aktivierungsanleitung-windows-10-home-pro.md) - [Aktivierungsanleitung – Windows 11 Enterprise](https://help.keytive.com/de/articles/11647667-aktivierungsanleitung-windows-11-enterprise.md) - [Aktivierungsanleitung – Windows 10 Enterprise](https://help.keytive.com/de/articles/11670192-aktivierungsanleitung-windows-10-enterprise.md) - [Aktivierungsanleitung – Windows 11 Pro for Workstations](https://help.keytive.com/de/articles/11675407-aktivierungsanleitung-windows-11-pro-for-workstations.md) - [Aktivierungsanleitung – Windows 10 Pro for Workstations](https://help.keytive.com/de/articles/11675471-aktivierungsanleitung-windows-10-pro-for-workstations.md) - [Aktivierungsanleitung – Windows Server](https://help.keytive.com/de/articles/11670365-aktivierungsanleitung-windows-server.md) - [Aktivierungsanleitung – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/de/articles/11675704-aktivierungsanleitung-microsoft-office-2019-home-student-pc.md) - [Aktivierungsanleitung – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/de/articles/11675730-aktivierungsanleitung-microsoft-office-2019-home-business-pc-mac.md) - [Aktivierungsanleitung – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/de/articles/11677893-aktivierungsanleitung-microsoft-office-2019-professional-plus-pc.md) - [Aktivierungsanleitung – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/de/articles/11675764-aktivierungsanleitung-microsoft-office-2016-home-student-pc.md) - [Aktivierungsanleitung – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/de/articles/11675776-aktivierungsanleitung-microsoft-office-2016-home-business-mac.md) - [Aktivierungsanleitung – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/de/articles/11678022-aktivierungsanleitung-microsoft-office-2016-professional-plus-pc.md) - [Aktivierungsanleitung – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/de/articles/11679915-aktivierungsanleitung-microsoft-office-2013-professional-plus-pc.md) - [Aktivierungsanleitung – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/de/articles/11678468-aktivierungsanleitung-microsoft-office-2010-professional-plus-pc.md) - [Aktivierungsanleitung – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/de/articles/11678104-aktivierungsanleitung-microsoft-visio-2021-2019-2016-professional-pc.md) - [Aktivierungsanleitung – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/de/articles/11678173-aktivierungsanleitung-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/de/articles/13869642-surfshark.md): Diese Anleitung zeigt, wie Sie Ihre Surfshark-Lizenz mit dem Key-Code aktivieren, den Sie von uns erhalten haben. ### Fehlerbehebung - [Mein Product Key funktioniert nicht](https://help.keytive.com/de/articles/9086088-mein-product-key-funktioniert-nicht.md) - [Windows-Fehlercode 0x80072F8F-0x20000 beheben](https://help.keytive.com/de/articles/9086166-windows-fehlercode-0x80072f8f-0x20000-beheben.md): So beheben Sie den Fehler 0x80072F8F–0x20000 unter Windows 7 oder 8. - [Kein WLAN nach der Installation von Windows 11? So beheben Sie das Problem](https://help.keytive.com/de/articles/15931488-kein-wlan-nach-der-installation-von-windows-11-so-beheben-sie-das-problem.md): Wenn Ihr Laptop nach der Installation von Windows 11 kein WLAN mehr hat, erfahren Sie hier, wie Sie den WLAN-Treiber neu installieren und wieder online gehen. - [Lösung: .docx-Dateien zeigen ein leeres Symbol statt des Word-Symbols](https://help.keytive.com/de/articles/15931622-losung-docx-dateien-zeigen-ein-leeres-symbol-statt-des-word-symbols.md): Wenn Ihre Word-Dokumente unter Windows ein leeres oder allgemeines Symbol anstelle des Word-Symbols anzeigen, beheben Sie das so. - [So beheben Sie den Windows-Fehlercode 0xc0ea000a](https://help.keytive.com/de/articles/10578609-so-beheben-sie-den-windows-fehlercode-0xc0ea000a.md): Erfahren Sie, wie Sie den Windows-Aktivierungsfehler 0xc0ea000a nach einer Hardwareänderung mit PowerShell beheben. - [Windows-Fehlercode 0xC004F050 beheben](https://help.keytive.com/de/articles/9086231-windows-fehlercode-0xc004f050-beheben.md): Erfahren Sie, wie Sie den Fehler 0xC004F050 beim Upgrade von Windows Home auf Pro beheben. - [So beheben Sie den Windows-Fehlercode 0x80070490](https://help.keytive.com/de/articles/9086260-so-beheben-sie-den-windows-fehlercode-0x80070490.md): Erfahren Sie, wie Sie den Fehler 0x80070490 beheben, der auf eine beschädigte Windows-Update-Komponente zurückgeht. - [So beheben Sie den Windows-Fehlercode: 0x0000022](https://help.keytive.com/de/articles/9135099-so-beheben-sie-den-windows-fehlercode-0x0000022.md): Erfahren Sie, wie Sie den Fehler 0x0000022 beheben, der durch Berechtigungs- oder Dateiprobleme in Windows verursacht wird. - [So beheben Sie den Windows-Fehlercode 0x80070570](https://help.keytive.com/de/articles/9086318-so-beheben-sie-den-windows-fehlercode-0x80070570.md): Erfahren Sie, wie Sie die Fehler 0x80070570 und 0x80070057 beheben, die durch beschädigte oder unlesbare Dateien verursacht werden. - [Installation von Apps aus beliebigen Quellen unter Windows erlauben](https://help.keytive.com/de/articles/9089287-installation-von-apps-aus-beliebigen-quellen-unter-windows-erlauben.md): Fehlermeldung: Die App, die Sie installieren möchten, ist keine von Microsoft überprüfte App - [So beheben Sie den Windows-Fehlercode: 0x800704CF](https://help.keytive.com/de/articles/11030475-so-beheben-sie-den-windows-fehlercode-0x800704cf.md): Erfahren Sie, wie Sie den Windows-Aktivierungsfehler 0x800704CF beheben, der durch Probleme mit der Internetverbindung während der Aktivierung mit dem Product Key verursacht wird. - [So beheben Sie: Windows-Edition wird während der Installation nicht angezeigt](https://help.keytive.com/de/articles/12305214-so-beheben-sie-windows-edition-wird-wahrend-der-installation-nicht-angezeigt.md): Was Sie tun können, wenn Windows Ihre Edition während der Installation nicht anzeigt. - [So beheben Sie den Windows-Fehlercode 0x80072ee7](https://help.keytive.com/de/articles/15921187-so-beheben-sie-den-windows-fehlercode-0x80072ee7.md): Beheben Sie den Windows-Fehlercode 0x80072ee7 mit unserer kurzen Videoanleitung. - [So beheben Sie den Office-Fehlercode 30182-44 / 30015-45](https://help.keytive.com/de/articles/9318294-so-beheben-sie-den-office-fehlercode-30182-44-30015-45.md): Beheben Sie die Office-Installationsfehler 30182-44 und 30015-45, indem Sie frühere Installationen entfernen. - [Lösung: In Excel-Zellen auf dem Mac lässt sich nichts eingeben oder bearbeiten](https://help.keytive.com/de/articles/16451815-losung-in-excel-zellen-auf-dem-mac-lasst-sich-nichts-eingeben-oder-bearbeiten.md): Wenn sich in Excel auf dem Mac in keiner Zelle etwas eingeben oder bearbeiten lässt, während Ihre anderen Office-Apps normal laufen, so beheben Sie es. - [Office-Fehler beheben: Installation bleibt hängen](https://help.keytive.com/de/articles/9318415-office-fehler-beheben-installation-bleibt-hangen.md): Die Installation von Microsoft Office wurde angehalten oder bleibt hängen. - [So beheben Sie den Office-Fehler: winword.exe kann nicht gefunden werden](https://help.keytive.com/de/articles/11030803-so-beheben-sie-den-office-fehler-winword-exe-kann-nicht-gefunden-werden.md): Beheben Sie den Office-Fehler, bei dem Windows meldet, dass winword.exe nicht gefunden werden kann, mit genau diesen Schritten. - [So beheben Sie den Office-Fehlercode 0-2054](https://help.keytive.com/de/articles/11087806-so-beheben-sie-den-office-fehlercode-0-2054.md): Beheben Sie den Installationsfehler 0-2054, der bei der Installation von Microsoft Office Professional Plus auftreten kann. - [Lösung: Office 2024 wird als Office 2021 angezeigt](https://help.keytive.com/de/articles/11096720-losung-office-2024-wird-als-office-2021-angezeigt.md): So beheben Sie das Problem, dass Microsoft Office 2024 nach der Aktivierung als Office 2021 angezeigt wird. - [Lösung: Office zeigt die falsche Version an oder verwendet nicht Ihren richtigen Product Key](https://help.keytive.com/de/articles/11765567-losung-office-zeigt-die-falsche-version-an-oder-verwendet-nicht-ihren-richtigen-product-key.md): So entfernen Sie alte oder falsche Office-Lizenzschlüssel von Ihrem PC. - [Lösung: Fehler „Service unavailable“](https://help.keytive.com/de/articles/11765634-losung-fehler-service-unavailable.md): Erhalten Sie bei offline.officeapps.live.com den Fehler „Service unavailable“? Hier erfahren Sie, was das bedeutet und wie Sie ihn beheben. - [Was zu tun ist, wenn in Office „Preview Expired“ erscheint](https://help.keytive.com/de/articles/11765732-was-zu-tun-ist-wenn-in-office-preview-expired-erscheint.md): Erscheint in Office die Meldung „Preview Expired“? Hier erfahren Sie, was sie bedeutet und wie Sie Ihre gekaufte Version aktivieren. - [So beheben Sie: Das Office-Installationsprogramm lässt sich nicht öffnen](https://help.keytive.com/de/articles/11771923-so-beheben-sie-das-office-installationsprogramm-lasst-sich-nicht-offnen.md): Erhalten Sie beim Öffnen des Office-Installationsprogramms eine Fehlermeldung wie „Access is denied“? So beheben Sie das Problem. - [So beheben Sie: Product Key passt nicht zur installierten Office-Version](https://help.keytive.com/de/articles/11780252-so-beheben-sie-product-key-passt-nicht-zur-installierten-office-version.md): So beheben Sie den Fehler, der erscheint, wenn Ihr Office Product Key nicht zur aktuell installierten Version passt. - [So beheben Sie den O365HomePremRetail-Fehler bei der Installation von Office](https://help.keytive.com/de/articles/11847666-so-beheben-sie-den-o365homepremretail-fehler-bei-der-installation-von-office.md): Erscheint bei der Installation von Office der Fehler O365HomePremRetail? So entfernen Sie die App, die den Konflikt verursacht. - [So beheben Sie: Die intelligente App-Steuerung blockiert Ihre Installationsdatei](https://help.keytive.com/de/articles/11969178-so-beheben-sie-die-intelligente-app-steuerung-blockiert-ihre-installationsdatei.md): Kurzanleitung zum Deaktivieren der intelligenten App-Steuerung in Windows, damit Sie sichere Dateien ohne Probleme installieren können. - [So beheben Sie den Fehler „We Can’t Install“](https://help.keytive.com/de/articles/11971700-so-beheben-sie-den-fehler-we-can-t-install.md): So beheben Sie den Office-Fehler „We can’t install“, wenn keine Programme zum Deinstallieren aufgeführt werden. - [So beheben Sie den Fehler „Couldn’t install“](https://help.keytive.com/de/articles/11972816-so-beheben-sie-den-fehler-couldn-t-install.md): So beheben Sie den Fehler „Couldn’t install“ – Codes 30015-2030 \(13\) und 0-2015 \(2250\). - [So beheben Sie den Fehlercode 0-2035 \(0\) bei der Office-Installation](https://help.keytive.com/de/articles/12126760-so-beheben-sie-den-fehlercode-0-2035-0-bei-der-office-installation.md): Hilfe beim Fehlercode 0-2035 \(0\), der auftritt, wenn das Office-Installationsprogramm zu oft gestartet wird. So beheben Sie ihn schnell. - [Alternative Möglichkeit, Office 2024 Standard herunterzuladen und zu installieren](https://help.keytive.com/de/articles/12148781-alternative-moglichkeit-office-2024-standard-herunterzuladen-und-zu-installieren.md): Probleme bei der Installation? Laden Sie Office 2024 Standard als ZIP-Datei herunter und installieren Sie es Schritt für Schritt. - [Alternative Möglichkeit, Office 2024 Professional Plus herunterzuladen und zu installieren](https://help.keytive.com/de/articles/12149001-alternative-moglichkeit-office-2024-professional-plus-herunterzuladen-und-zu-installieren.md): Probleme bei der Installation? Laden Sie Office 2024 Professional Plus als ZIP-Datei herunter und installieren Sie es Schritt für Schritt. - [So deaktivieren Sie Ihr Antivirenprogramm vorübergehend \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/de/articles/12158499-so-deaktivieren-sie-ihr-antivirenprogramm-vorubergehend-bitdefender-mcafee-norton-avast.md): Bitdefender, McAfee, Norton oder Avast anhalten, um eine blockierte .exe-Datei herunterzuladen und auszuführen. - [So beheben Sie: Outlook hängt im Offlinemodus](https://help.keytive.com/de/articles/12303527-so-beheben-sie-outlook-hangt-im-offlinemodus.md): Bringen Sie Outlook wieder online, wenn „Offline arbeiten“ angezeigt wird - [Lösung: Aktivieren-Schaltfläche fehlt nach Eingabe des Lizenzschlüssels](https://help.keytive.com/de/articles/12312059-losung-aktivieren-schaltflache-fehlt-nach-eingabe-des-lizenzschlussels.md): Was zu tun ist, wenn die Aktivieren-Schaltfläche nach der Eingabe Ihres Lizenzschlüssels nicht erscheint. - [So beheben Sie den Fehler „Account Error“ in Office-Anwendungen](https://help.keytive.com/de/articles/12530357-so-beheben-sie-den-fehler-account-error-in-office-anwendungen.md): Behebung der Meldung „Account Error“ in Microsoft Word, Excel oder anderen Office-Anwendungen. - [So beheben Sie den Outlook-Fehler „Cannot start Microsoft Outlook“](https://help.keytive.com/de/articles/12673092-so-beheben-sie-den-outlook-fehler-cannot-start-microsoft-outlook.md): Schnelle Schritte zur Behebung des Outlook-Startfehlers „Cannot start Microsoft Outlook. The set of folders cannot be opened.“ - [So beheben Sie, dass Outlook nach der Office-Installation nicht startet](https://help.keytive.com/de/articles/15921376-so-beheben-sie-dass-outlook-nach-der-office-installation-nicht-startet.md): Wenn Microsoft Outlook nach der Office-Installation nicht startet oder einfriert: So beheben Sie ein beschädigtes Profil, ein problematisches Add-In oder Fehler beim CSV-Import. - [Lösung: Installationsdatei lässt sich nicht bereitstellen \(„Die Datei kann nicht bereitgestellt werden“\)](https://help.keytive.com/de/articles/15931537-losung-installationsdatei-lasst-sich-nicht-bereitstellen-die-datei-kann-nicht-bereitgestellt-werden.md): Wenn sich Ihre heruntergeladene Office- oder Windows-Installationsdatei nicht bereitstellen lässt: So lösen Sie das Problem, indem Sie sie in eine ZIP-Datei komprimieren. - [Lösung: Office für Mac fordert nach erfolgreicher Aktivierung weiterhin zur Aktivierung auf](https://help.keytive.com/de/articles/15931587-losung-office-fur-mac-fordert-nach-erfolgreicher-aktivierung-weiterhin-zur-aktivierung-auf.md): Wenn Ihre Microsoft Office-Lizenz auf account.microsoft.com als aktiviert angezeigt wird, Word, Excel oder andere Apps aber weiterhin zur Aktivierung auffordern, beheben Sie das so über das Terminal. ### Installation & Aktivierung - [So aktivieren Sie Ihren Windows Product Key](https://help.keytive.com/de/articles/9088082-so-aktivieren-sie-ihren-windows-product-key.md): Aktivieren Sie Ihren Windows Product Key über die Systemeinstellungen. - [So erstellen Sie einen Windows-Installations-USB-Stick auf einem Mac mit WinDiskWriter](https://help.keytive.com/de/articles/15921238-so-erstellen-sie-einen-windows-installations-usb-stick-auf-einem-mac-mit-windiskwriter.md): Erstellen Sie mit WinDiskWriter direkt auf Ihrem Mac einen bootfähigen Windows-Installations-USB-Stick — ideal, wenn auf dem Ziel-PC weder Windows noch macOS installiert ist. - [So deinstallieren Sie Programme \(Windows/Mac\)](https://help.keytive.com/de/articles/9088090-so-deinstallieren-sie-programme-windows-mac.md): Installierte Programme unter Windows oder macOS Schritt für Schritt entfernen. - [So führen Sie ein Upgrade von Windows Home auf Pro durch](https://help.keytive.com/de/articles/9088097-so-fuhren-sie-ein-upgrade-von-windows-home-auf-pro-durch.md): Führen Sie mit einem Retail-Key ein Upgrade Ihres PCs von Windows Home auf Pro durch. - [Benötige ich einen USB-Stick, um Windows zu installieren?](https://help.keytive.com/de/articles/9088129-benotige-ich-einen-usb-stick-um-windows-zu-installieren.md): Für eine Neuinstallation von Windows benötigen Sie einen USB-Stick. - [Welche Möglichkeiten zur Software-Aktivierung gibt es?](https://help.keytive.com/de/articles/9088141-welche-moglichkeiten-zur-software-aktivierung-gibt-es.md): Software kann online oder direkt auf Ihrem Computer aktiviert werden. - [Kann ich denselben USB-Stick verwenden, um Windows auf einem anderen Computer zu installieren?](https://help.keytive.com/de/articles/9088150-kann-ich-denselben-usb-stick-verwenden-um-windows-auf-einem-anderen-computer-zu-installieren.md): Derselbe USB-Stick kann wiederverwendet werden, um Windows auf einem anderen Gerät zu installieren. - [Führt eine Neuinstallation von Windows zu Datenverlust?](https://help.keytive.com/de/articles/9088160-fuhrt-eine-neuinstallation-von-windows-zu-datenverlust.md): Bei einer Neuinstallation von Windows werden alle Dateien und Programme entfernt. - [Kann ich Windows-Lizenzschlüssel mit Parallels verwenden?](https://help.keytive.com/de/articles/9331052-kann-ich-windows-lizenzschlussel-mit-parallels-verwenden.md): Windows-Lizenzschlüssel funktionieren mit Parallels auf dem Mac problemlos. - [So führen Sie ein Downgrade Ihrer Windows-Version durch](https://help.keytive.com/de/articles/10566579-so-fuhren-sie-ein-downgrade-ihrer-windows-version-durch.md): Erfahren Sie, wie Sie von Windows 10 oder 11 Pro, Enterprise oder Education ohne Datenverlust auf Home wechseln, einschließlich der N-Varianten. - [So aktivieren Sie Office per Telefon](https://help.keytive.com/de/articles/11203914-so-aktivieren-sie-office-per-telefon.md): Schritt-für-Schritt-Anleitung zur Aktivierung von Microsoft Office über die Telefonmethode. - [So prüfen Sie, ob Ihr Windows 32-Bit oder 64-Bit ist](https://help.keytive.com/de/articles/12165531-so-prufen-sie-ob-ihr-windows-32-bit-oder-64-bit-ist.md): Erfahren Sie, wie Sie schnell prüfen, ob auf Ihrem Computer eine 32-Bit- oder 64-Bit-Version von Windows läuft. - [So erstellen Sie einen Windows-Installations-USB-Stick auf einem Mac](https://help.keytive.com/de/articles/12867203-so-erstellen-sie-einen-windows-installations-usb-stick-auf-einem-mac.md): So erstellen Sie mit macOS einen Windows-Installations-USB-Stick, wenn auf dem Zielcomputer weder macOS noch Windows läuft. ### Produkt-FAQ - [OEM vs. Retail: Was ist der Unterschied?](https://help.keytive.com/de/articles/9089005-oem-vs-retail-was-ist-der-unterschied.md): Vergleichen Sie OEM- und Retail-Lizenzen von Windows und lernen Sie die wichtigsten Unterschiede kennen. - [Windows 11 Home vs. Pro - Was sind die Unterschiede?](https://help.keytive.com/de/articles/9089008-windows-11-home-vs-pro-was-sind-die-unterschiede.md): Vergleichen Sie Windows 11 Home und Pro, um zu sehen, welche Version zu Ihren Anforderungen passt. - [Windows 11 - Systemanforderungen](https://help.keytive.com/de/articles/9098159-windows-11-systemanforderungen.md): Prüfen Sie, ob Ihr PC die Mindestsystemanforderungen für Windows 11 erfüllt. - [So verlassen Sie den S-Modus in Windows 10 & 11](https://help.keytive.com/de/articles/10566547-so-verlassen-sie-den-s-modus-in-windows-10-11.md): Erfahren Sie, wie Sie in Windows 10 und 11 den S-Modus verlassen, um Apps außerhalb des Microsoft Store zu installieren. - [Unterstützte Sprachen für Windows 10 und Windows 11](https://help.keytive.com/de/articles/10811197-unterstutzte-sprachen-fur-windows-10-und-windows-11.md): Erfahren Sie, welche Sprachen bei der Installation von Windows 10 und 11 verfügbar sind und wie Sie nach der Installation weitere Sprachen hinzufügen. - [Das ist neu in Office 2024](https://help.keytive.com/de/articles/11038661-das-ist-neu-in-office-2024.md): Neuerungen in Microsoft Office 2024: wichtige Funktionen, Updates und Änderungen. - [Open XML oder OpenDocument: Welches Format sollten Sie verwenden?](https://help.keytive.com/de/articles/10809174-open-xml-oder-opendocument-welches-format-sollten-sie-verwenden.md): Erfahren Sie die wichtigsten Unterschiede zwischen den Formaten Office Open XML und OpenDocument und finden Sie heraus, welches sich am besten für Ihre Zwecke eignet. - [Microsoft Office 2021 vs. LibreOffice: Was ist das Richtige für Sie?](https://help.keytive.com/de/articles/10551327-microsoft-office-2021-vs-libreoffice-was-ist-das-richtige-fur-sie.md): Vergleich zwischen Microsoft Office 2021 und LibreOffice – ihre Vorteile und Unterschiede. - [Office-Paket: Kompatibel mit iOS, Android oder ChromeOS?](https://help.keytive.com/de/articles/9089027-office-paket-kompatibel-mit-ios-android-oder-chromeos.md): Office-Pakete sind nur mit Windows und macOS kompatibel. - [Sind Updates in der Office Suite enthalten?](https://help.keytive.com/de/articles/9089025-sind-updates-in-der-office-suite-enthalten.md): Erfahren Sie, wie Updates bei der Office Suite funktionieren. - [Office-Suiten vs. Microsoft 365 - Was sind die Unterschiede?](https://help.keytive.com/de/articles/9089019-office-suiten-vs-microsoft-365-was-sind-die-unterschiede.md): Die Office Suite ist ein Einmalkauf, während Microsoft 365 auf einem Abonnement basiert. - [Funktionieren ältere Office-Dateien in neueren Office-Versionen?](https://help.keytive.com/de/articles/11740844-funktionieren-altere-office-dateien-in-neueren-office-versionen.md): Ältere Office-Dateien wie .doc, .xls und .ppt funktionieren in modernem Office — eine Konvertierung ist nicht nötig. So funktioniert die Kompatibilität. ### Zahlung & Lieferung - [Was ist in der Bestellung enthalten?](https://help.keytive.com/de/articles/9088187-was-ist-in-der-bestellung-enthalten.md): Hier erfahren Sie, was in Ihrer Bestellung enthalten ist. - [Wie schnell erfolgt die Lieferung?](https://help.keytive.com/de/articles/9088192-wie-schnell-erfolgt-die-lieferung.md): Ihre Bestellung wird nach dem Kauf sofort per E-Mail geliefert. - [Unterstützte Zahlungsmethoden](https://help.keytive.com/de/articles/9088197-unterstutzte-zahlungsmethoden.md): Erfahren Sie, welche Zahlungsmethoden wir derzeit akzeptieren. - [Ich habe meine Bestellung nicht erhalten](https://help.keytive.com/de/articles/9088303-ich-habe-meine-bestellung-nicht-erhalten.md): Was Sie tun können, wenn Sie Ihre Bestellung nach abgeschlossenem Kauf nicht erhalten haben. - [Einmalkauf oder Abonnement-Modell?](https://help.keytive.com/de/articles/9088308-einmalkauf-oder-abonnement-modell.md): Erfahren Sie, ob das Produkt, das Sie kaufen, ein Einmalkauf ist oder auf einem Abonnement basiert. - [Wie wird die Bestellung geliefert?](https://help.keytive.com/de/articles/9088320-wie-wird-die-bestellung-geliefert.md): So wird Ihre Bestellung geliefert, wenn Sie in unserem Shop einkaufen. - [Wo finde ich den Beleg für meinen Kauf?](https://help.keytive.com/de/articles/9088335-wo-finde-ich-den-beleg-fur-meinen-kauf.md): Ihr Beleg liegt der Bestätigungs-E-Mail bei, die direkt nach Ihrem Kauf verschickt wird. - [In welche Länder liefern Sie?](https://help.keytive.com/de/articles/9088343-in-welche-lander-liefern-sie.md): Wir liefern weltweit, mit sofortiger digitaler Lieferung per E-Mail. - [Versenden Sie die Software in physischen Boxen?](https://help.keytive.com/de/articles/9088355-versenden-sie-die-software-in-physischen-boxen.md): Nein, wir bieten ausschließlich digitale Lieferung—hier erfahren Sie, warum das besser ist. - [Sind Zahlungen von Unternehmen möglich?](https://help.keytive.com/de/articles/9088362-sind-zahlungen-von-unternehmen-moglich.md): Zahlungen von Unternehmen sind bei allen Bestellungen möglich und willkommen. - [Ist eine Garantie im Produkt enthalten?](https://help.keytive.com/de/articles/9088332-ist-eine-garantie-im-produkt-enthalten.md): Alle Produkte beinhalten eine lebenslange Garantie mit vollständiger Produktgarantie. ### Tipps & Funktionen - [So finden Sie Ihren aktivierten Windows-Product Key](https://help.keytive.com/de/articles/9088504-so-finden-sie-ihren-aktivierten-windows-product-key.md): Schritte, um Ihren aktivierten Windows-Product Key über die Eingabeaufforderung zu finden. - [So finden Sie die Spezifikationen Ihres Computers \(Mac & Windows\)](https://help.keytive.com/de/articles/9088514-so-finden-sie-die-spezifikationen-ihres-computers-mac-windows.md): So sehen Sie sich Ihre Systemdaten unter Windows und macOS an. - [So setzen Sie Windows 10/11 auf die Werkseinstellungen zurück](https://help.keytive.com/de/articles/9098128-so-setzen-sie-windows-10-11-auf-die-werkseinstellungen-zuruck.md): Setzen Sie Ihren Windows 10- oder 11-PC zurück, ohne persönliche Dateien zu verlieren. - [So verwenden Sie die Diktierfunktion \(Dictate\) in Microsoft Word](https://help.keytive.com/de/articles/10551607-so-verwenden-sie-die-diktierfunktion-dictate-in-microsoft-word.md): So aktivieren und nutzen Sie die Diktierfunktion in Microsoft Word bei Microsoft 365 und Office 2021/2024. - [So erstellen Sie einen Screenshot unter Windows und Mac](https://help.keytive.com/de/articles/10689902-so-erstellen-sie-einen-screenshot-unter-windows-und-mac.md): So erstellen Sie mit einfachen Tastenkombinationen einen Screenshot unter Windows und Mac. - [So sichern Sie Outlook-Daten und stellen sie wieder her](https://help.keytive.com/de/articles/10689909-so-sichern-sie-outlook-daten-und-stellen-sie-wieder-her.md): Erfahren Sie, wie Sie E-Mails, Kontakte und Kalenderdaten aus Outlook in verschiedenen Outlook-Versionen sichern und wiederherstellen. - [So erstellen Sie ein Microsoft-Konto](https://help.keytive.com/de/articles/10809480-so-erstellen-sie-ein-microsoft-konto.md): Schritt-für-Schritt-Anleitung zum Erstellen eines Microsoft-Kontos, einschließlich Tipps zur Behebung häufiger Probleme. - [So fügen Sie Office-Symbole zum Desktop und zur Taskleiste hinzu](https://help.keytive.com/de/articles/11139762-so-fugen-sie-office-symbole-zum-desktop-und-zur-taskleiste-hinzu.md): Legen Sie Verknüpfungen für Office-Programme wie Word und Excel auf dem Desktop und in der Taskleiste an. ### Weitere Fragen - [Wer steht hinter Keytive?](https://help.keytive.com/de/articles/9088663-wer-steht-hinter-keytive.md): Informationen über das Unternehmen hinter Keytive.com. - [Über unsere Preise](https://help.keytive.com/de/articles/9088709-uber-unsere-preise.md): Erfahren Sie, wie wir Software zu günstigeren Preisen anbieten können. - [Vorbereitung auf die Fernwartung](https://help.keytive.com/de/articles/9088962-vorbereitung-auf-die-fernwartung.md): Informationen und Vorbereitungshinweise für Kunden mit einem gebuchten Fernwartungstermin. - [Wie lang ist Ihre Antwortzeit per E-Mail?](https://help.keytive.com/de/articles/9088968-wie-lang-ist-ihre-antwortzeit-per-e-mail.md): Antwortzeiten per E-Mail während der Geschäftszeiten und am Wochenende erklärt. - [Bieten Sie Mengenrabatte an?](https://help.keytive.com/de/articles/9088984-bieten-sie-mengenrabatte-an.md): Einkaufsmöglichkeiten für größere Mengen für Unternehmen und Organisationen. - [Was ist ein Product Key / Lizenzschlüssel?](https://help.keytive.com/de/articles/9088156-was-ist-ein-product-key-lizenzschlussel.md): Erfahren Sie, was ein Product Key bzw. Lizenzschlüssel ist und warum er für die Aktivierung von Software erforderlich ist. - [Haben Sie ein Ladengeschäft?](https://help.keytive.com/de/articles/9088981-haben-sie-ein-ladengeschaft.md): Wir betreiben keine Ladengeschäfte — alle Produkte werden digital über unsere Website verkauft. - [Warum erscheint „NORDKEY.IO“ auf meinem Kontoauszug?](https://help.keytive.com/de/articles/10965440-warum-erscheint-nordkey-io-auf-meinem-kontoauszug.md): Erläuterung, warum NORDKEY.IO nach einem Kauf bei Keytive oder einer verbundenen Marke auf Ihrem Kontoauszug erscheint. - [Bieten Sie telefonischen Support an?](https://help.keytive.com/de/articles/11030596-bieten-sie-telefonischen-support-an.md): Wir bieten Support ausschließlich über Chat und E-Mail an—hier erfahren Sie, warum. - [Haben Sie ein Partnerprogramm?](https://help.keytive.com/de/articles/11032824-haben-sie-ein-partnerprogramm.md): Verdienen Sie Provision, indem Sie Keytive über unser Partnerprogramm bewerben. - [So treten Sie einer Remote-Support-Sitzung bei](https://help.keytive.com/de/articles/11772009-so-treten-sie-einer-remote-support-sitzung-bei.md): Sie möchten an einer Remote-Support-Sitzung mit einem Keytive-Techniker teilnehmen? So stellen Sie die Verbindung über einen Sitzungslink oder eine E-Mail-Einladung her. ## Ελληνικά ### Πρώτα βήματα - [Οδηγός ενεργοποίησης – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/el/articles/10870237-οδηγός-ενεργοποίησης-microsoft-office-2024-professional-plus-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/el/articles/11647817-οδηγός-ενεργοποίησης-microsoft-office-2024-standard-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/el/articles/11675837-οδηγός-ενεργοποίησης-microsoft-office-2024-home-business-pc-mac.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/el/articles/11675918-οδηγός-ενεργοποίησης-microsoft-office-2024-home-pc-mac.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/el/articles/12768846-οδηγός-ενεργοποίησης-microsoft-office-2024-standard-mac.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/el/articles/9083438-οδηγός-ενεργοποίησης-microsoft-office-2021-professional-plus-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/el/articles/9083663-οδηγός-ενεργοποίησης-microsoft-office-2021-home-business-mac.md) - [Οδηγός ενεργοποίησης – Outlook 2021](https://help.keytive.com/el/articles/11675265-οδηγός-ενεργοποίησης-outlook-2021.md) - [Οδηγός ενεργοποίησης – Windows 11 Home & Pro](https://help.keytive.com/el/articles/9084126-οδηγός-ενεργοποίησης-windows-11-home-pro.md) - [Οδηγός ενεργοποίησης – Windows 10 Home & Pro](https://help.keytive.com/el/articles/9083723-οδηγός-ενεργοποίησης-windows-10-home-pro.md) - [Οδηγός ενεργοποίησης – Windows 11 Enterprise](https://help.keytive.com/el/articles/11647667-οδηγός-ενεργοποίησης-windows-11-enterprise.md) - [Οδηγός ενεργοποίησης – Windows 10 Enterprise](https://help.keytive.com/el/articles/11670192-οδηγός-ενεργοποίησης-windows-10-enterprise.md) - [Οδηγός ενεργοποίησης – Windows 11 Pro for Workstations](https://help.keytive.com/el/articles/11675407-οδηγός-ενεργοποίησης-windows-11-pro-for-workstations.md) - [Οδηγός ενεργοποίησης – Windows 10 Pro for Workstations](https://help.keytive.com/el/articles/11675471-οδηγός-ενεργοποίησης-windows-10-pro-for-workstations.md) - [Οδηγός ενεργοποίησης – Windows Server](https://help.keytive.com/el/articles/11670365-οδηγός-ενεργοποίησης-windows-server.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/el/articles/11675704-οδηγός-ενεργοποίησης-microsoft-office-2019-home-student-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/el/articles/11675730-οδηγός-ενεργοποίησης-microsoft-office-2019-home-business-pc-mac.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/el/articles/11677893-οδηγός-ενεργοποίησης-microsoft-office-2019-professional-plus-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/el/articles/11675764-οδηγός-ενεργοποίησης-microsoft-office-2016-home-student-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/el/articles/11675776-οδηγός-ενεργοποίησης-microsoft-office-2016-home-business-mac.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/el/articles/11678022-οδηγός-ενεργοποίησης-microsoft-office-2016-professional-plus-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/el/articles/11679915-οδηγός-ενεργοποίησης-microsoft-office-2013-professional-plus-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/el/articles/11678468-οδηγός-ενεργοποίησης-microsoft-office-2010-professional-plus-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/el/articles/11678104-οδηγός-ενεργοποίησης-microsoft-visio-2021-2019-2016-professional-pc.md) - [Οδηγός ενεργοποίησης – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/el/articles/11678173-οδηγός-ενεργοποίησης-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/el/articles/13869642-surfshark.md): Αυτός ο οδηγός δείχνει πώς να ενεργοποιήσετε την άδεια χρήσης Surfshark με τον κωδικό κλειδιού που λάβατε από εμάς. ### Αντιμετώπιση προβλημάτων - [Το κλειδί προϊόντος μου δεν λειτουργεί](https://help.keytive.com/el/articles/9086088-το-κλειδί-προϊόντος-μου-δεν-λειτουργεί.md) - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0x80072F8F-0x20000](https://help.keytive.com/el/articles/9086166-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0x80072f8f-0x20000.md): Μάθετε πώς να διορθώσετε το σφάλμα 0x80072F8F–0x20000 στα Windows 7 ή 8. - [Δεν έχετε Wi-Fi μετά την εγκατάσταση των Windows 11; Δείτε πώς να το διορθώσετε](https://help.keytive.com/el/articles/15931488-δεν-έχετε-wi-fi-μετά-την-εγκατάσταση-των-windows-11-δείτε-πώς-να-το-διορθώσετε.md): Αν ο φορητός σας υπολογιστής χάσει το Wi-Fi μετά την εγκατάσταση των Windows 11, δείτε πώς να επανεγκαταστήσετε το πρόγραμμα οδήγησης ασύρματου δικτύου και να συνδεθείτε ξανά. - [Διόρθωση: τα αρχεία .docx εμφανίζουν κενό εικονίδιο αντί για το εικονίδιο του Word](https://help.keytive.com/el/articles/15931622-διόρθωση-τα-αρχεία-docx-εμφανίζουν-κενό-εικονίδιο-αντί-για-το-εικονίδιο-του-word.md): Εάν τα έγγραφα του Word εμφανίζουν κενό ή γενικό εικονίδιο αντί για το εικονίδιο του Word στα Windows, δείτε πώς να το διορθώσετε. - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0xc0ea000a](https://help.keytive.com/el/articles/10578609-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0xc0ea000a.md): Μάθετε πώς να διορθώσετε το σφάλμα ενεργοποίησης των Windows 0xc0ea000a, που προκαλείται από αλλαγές υλικού, χρησιμοποιώντας το PowerShell. - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0xC004F050](https://help.keytive.com/el/articles/9086231-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0xc004f050.md): Μάθετε πώς να διορθώσετε το σφάλμα 0xC004F050 κατά την αναβάθμιση από Windows Home σε Pro. - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0x80070490](https://help.keytive.com/el/articles/9086260-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0x80070490.md): Μάθετε πώς να διορθώσετε το σφάλμα 0x80070490 που σχετίζεται με κατεστραμμένα αρχεία του Windows Update. - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0x0000022](https://help.keytive.com/el/articles/9135099-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0x0000022.md): Μάθετε πώς να διορθώσετε το σφάλμα 0x0000022 που προκαλείται από προβλήματα δικαιωμάτων ή αρχείων στα Windows. - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0x80070570](https://help.keytive.com/el/articles/9086318-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0x80070570.md): Μάθετε πώς να διορθώσετε τα σφάλματα 0x80070570 και 0x80070057 που προκαλούνται από κατεστραμμένα ή μη αναγνώσιμα αρχεία. - [Ενεργοποίηση της εγκατάστασης εφαρμογών από οπουδήποτε στα Windows](https://help.keytive.com/el/articles/9089287-ενεργοποίηση-της-εγκατάστασης-εφαρμογών-από-οπουδήποτε-στα-windows.md): Μήνυμα σφάλματος: The app you are trying to install is not a Microsoft Verified App - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0x800704CF](https://help.keytive.com/el/articles/11030475-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0x800704cf.md): Μάθετε πώς να διορθώσετε τον κωδικό σφάλματος ενεργοποίησης των Windows 0x800704CF, ο οποίος οφείλεται σε προβλήματα σύνδεσης στο διαδίκτυο κατά την ενεργοποίηση του κλειδιού προϊόντος. - [Πώς να διορθώσετε: Η έκδοση των Windows δεν εμφανίζεται κατά την εγκατάσταση](https://help.keytive.com/el/articles/12305214-πώς-να-διορθώσετε-η-έκδοση-των-windows-δεν-εμφανίζεται-κατά-την-εγκατάσταση.md): Τι να κάνετε εάν τα Windows δεν εμφανίζουν την έκδοσή σας κατά την εγκατάσταση. - [Πώς να διορθώσετε τον κωδικό σφάλματος των Windows: 0x80072ee7](https://help.keytive.com/el/articles/15921187-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-των-windows-0x80072ee7.md): Διορθώστε τον κωδικό σφάλματος των Windows 0x80072ee7 ακολουθώντας τον σύντομο οδηγό μας σε βίντεο. - [Πώς να διορθώσετε τον κωδικό σφάλματος του Office: 30182-44 / 30015-45](https://help.keytive.com/el/articles/9318294-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-του-office-30182-44-30015-45.md): Διορθώστε τα σφάλματα εγκατάστασης 30182-44 και 30015-45 του Office καταργώντας τις προηγούμενες εγκαταστάσεις. - [Διόρθωση: δεν μπορείτε να γράψετε ή να επεξεργαστείτε κελιά στο Excel σε Mac](https://help.keytive.com/el/articles/16451815-διόρθωση-δεν-μπορείτε-να-γράψετε-ή-να-επεξεργαστείτε-κελιά-στο-excel-σε-mac.md): Αν το Excel σε Mac δεν σας επιτρέπει να γράψετε ή να επεξεργαστείτε κανένα κελί, ενώ οι υπόλοιπες εφαρμογές του Office λειτουργούν κανονικά, δείτε πώς να το διορθώσετε. - [Πώς να διορθώσετε το σφάλμα του Office: Η εγκατάσταση έχει κολλήσει](https://help.keytive.com/el/articles/9318415-πώς-να-διορθώσετε-το-σφάλμα-του-office-η-εγκατάσταση-έχει-κολλήσει.md): Η εγκατάσταση του Microsoft Office σταμάτησε ή κόλλησε. - [Πώς να διορθώσετε το σφάλμα του Office: Cannot find winword.exe](https://help.keytive.com/el/articles/11030803-πώς-να-διορθώσετε-το-σφάλμα-του-office-cannot-find-winword-exe.md): Διορθώστε το σφάλμα του Office όπου τα Windows αναφέρουν ότι δεν βρίσκουν το winword.exe, ακολουθώντας ακριβώς αυτά τα βήματα. - [Πώς να διορθώσετε τον κωδικό σφάλματος του Office: 0-2054](https://help.keytive.com/el/articles/11087806-πώς-να-διορθώσετε-τον-κωδικό-σφάλματος-του-office-0-2054.md): Διορθώστε το σφάλμα εγκατάστασης 0-2054 που μπορεί να εμφανιστεί κατά την εγκατάσταση του Microsoft Office Professional Plus. - [Πώς να διορθώσετε: Το Office 2024 εμφανίζεται ως Office 2021](https://help.keytive.com/el/articles/11096720-πώς-να-διορθώσετε-το-office-2024-εμφανίζεται-ως-office-2021.md): Διορθώστε το πρόβλημα κατά το οποίο το Microsoft Office 2024 εμφανίζεται ως Office 2021 μετά την ενεργοποίηση. - [Πώς να διορθώσετε: Το Office εμφανίζει λάθος έκδοση ή δεν χρησιμοποιεί το σωστό κλειδί προϊόντος](https://help.keytive.com/el/articles/11765567-πώς-να-διορθώσετε-το-office-εμφανίζει-λάθος-έκδοση-ή-δεν-χρησιμοποιεί-το-σωστό-κλειδί-προϊόντος.md): Δείτε πώς να αφαιρέσετε παλιά ή λανθασμένα κλειδιά άδειας χρήσης του Office από τον υπολογιστή σας. - [Πώς να διορθώσετε: Σφάλμα Service Unavailable](https://help.keytive.com/el/articles/11765634-πώς-να-διορθώσετε-σφάλμα-service-unavailable.md): Εμφανίζεται σφάλμα “Service unavailable” στη διεύθυνση offline.officeapps.live.com; Δείτε τι σημαίνει και πώς να το διορθώσετε. - [Τι να κάνετε αν δείτε «Preview Expired» στο Office](https://help.keytive.com/el/articles/11765732-τι-να-κάνετε-αν-δείτε-preview-expired-στο-office.md): Βλέπετε το μήνυμα «Preview expired» στο Office; Δείτε τι σημαίνει και πώς να ενεργοποιήσετε την έκδοση που αγοράσατε. - [Πώς να διορθώσετε: Το πρόγραμμα εγκατάστασης του Office δεν ανοίγει](https://help.keytive.com/el/articles/11771923-πώς-να-διορθώσετε-το-πρόγραμμα-εγκατάστασης-του-office-δεν-ανοίγει.md): Εμφανίζεται σφάλμα όπως “Access is denied” όταν ανοίγετε το πρόγραμμα εγκατάστασης του Office; Δείτε πώς να το διορθώσετε. - [Πώς να διορθώσετε: το κλειδί προϊόντος δεν αντιστοιχεί στην εγκατεστημένη έκδοση του Office](https://help.keytive.com/el/articles/11780252-πώς-να-διορθώσετε-το-κλειδί-προϊόντος-δεν-αντιστοιχεί-στην-εγκατεστημένη-έκδοση-του-office.md): Διορθώστε το σφάλμα που εμφανίζεται όταν το κλειδί προϊόντος του Office δεν αντιστοιχεί στην έκδοση που είναι εγκατεστημένη. - [Πώς να διορθώσετε: Σφάλμα O365HomePremRetail κατά την εγκατάσταση του Office](https://help.keytive.com/el/articles/11847666-πώς-να-διορθώσετε-σφάλμα-o365homepremretail-κατά-την-εγκατάσταση-του-office.md): Εμφανίζεται το σφάλμα O365HomePremRetail κατά την εγκατάσταση του Office; Δείτε πώς να καταργήσετε την εφαρμογή που προκαλεί τη διένεξη. - [Πώς να διορθώσετε: Το Smart App Control αποκλείει το αρχείο εγκατάστασής σας](https://help.keytive.com/el/articles/11969178-πώς-να-διορθώσετε-το-smart-app-control-αποκλείει-το-αρχείο-εγκατάστασής-σας.md): Σύντομος οδηγός για την απενεργοποίηση του Smart App Control στα Windows, ώστε να εγκαθιστάτε ασφαλή αρχεία χωρίς προβλήματα. - [Πώς να διορθώσετε: σφάλμα “We Can’t Install”](https://help.keytive.com/el/articles/11971700-πώς-να-διορθώσετε-σφάλμα-we-can-t-install.md): Μάθετε πώς να διορθώσετε το σφάλμα ‘We can’t install’ του Office όταν δεν εμφανίζονται προγράμματα προς κατάργηση. - [Πώς να διορθώσετε: Σφάλμα “Couldn’t install”](https://help.keytive.com/el/articles/11972816-πώς-να-διορθώσετε-σφάλμα-couldn-t-install.md): Διορθώστε το σφάλμα ‘Couldn’t install’ – κωδικοί 30015-2030 \(13\) και 0-2015 \(2250\). - [Πώς να διορθώσετε: Κωδικός σφάλματος 0-2035 \(0\) κατά την εγκατάσταση του Office](https://help.keytive.com/el/articles/12126760-πώς-να-διορθώσετε-κωδικός-σφάλματος-0-2035-0-κατά-την-εγκατάσταση-του-office.md): Βοήθεια για τον κωδικό σφάλματος 0-2035 \(0\) που προκαλείται από την επανειλημμένη εκκίνηση του προγράμματος εγκατάστασης του Office. Δείτε πώς να τον διορθώσετε γρήγορα. - [Εναλλακτικός τρόπος λήψης και εγκατάστασης του Office 2024 Standard](https://help.keytive.com/el/articles/12148781-εναλλακτικός-τρόπος-λήψης-και-εγκατάστασης-του-office-2024-standard.md): Αντιμετωπίζετε πρόβλημα με την εγκατάσταση; Κατεβάστε το Office 2024 Standard ως αρχείο ZIP και εγκαταστήστε το βήμα προς βήμα. - [Εναλλακτικός τρόπος λήψης και εγκατάστασης του Office 2024 Professional Plus](https://help.keytive.com/el/articles/12149001-εναλλακτικός-τρόπος-λήψης-και-εγκατάστασης-του-office-2024-professional-plus.md): Αντιμετωπίζετε πρόβλημα με την εγκατάσταση; Κατεβάστε το Office 2024 Professional Plus ως αρχείο ZIP και εγκαταστήστε το βήμα προς βήμα. - [Πώς να απενεργοποιήσετε προσωρινά το antivirus σας \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/el/articles/12158499-πώς-να-απενεργοποιήσετε-προσωρινά-το-antivirus-σας-bitdefender-mcafee-norton-avast.md): Θέστε σε παύση το Bitdefender, το McAfee, το Norton ή το Avast για να κατεβάσετε και να εκτελέσετε ένα αποκλεισμένο αρχείο .exe. - [Πώς να διορθώσετε: Το Outlook έχει κολλήσει σε λειτουργία εκτός σύνδεσης](https://help.keytive.com/el/articles/12303527-πώς-να-διορθώσετε-το-outlook-έχει-κολλήσει-σε-λειτουργία-εκτός-σύνδεσης.md): Επαναφέρετε το Outlook σε σύνδεση εάν εμφανίζει «Εργασία χωρίς σύνδεση» - [Πώς να διορθώσετε: Δεν εμφανίζεται το κουμπί ενεργοποίησης μετά την εισαγωγή του κλειδιού άδειας χρήσης](https://help.keytive.com/el/articles/12312059-πώς-να-διορθώσετε-δεν-εμφανίζεται-το-κουμπί-ενεργοποίησης-μετά-την-εισαγωγή-του-κλειδιού-άδειας-χρήσης.md): Τι να κάνετε αν δεν εμφανίζεται το κουμπί ενεργοποίησης αφού πληκτρολογήσετε το κλειδί άδειας χρήσης σας. - [Πώς να διορθώσετε το σφάλμα “Account Error” στις εφαρμογές Office](https://help.keytive.com/el/articles/12530357-πώς-να-διορθώσετε-το-σφάλμα-account-error-στις-εφαρμογές-office.md): Αντιμετώπιση του μηνύματος “account error” στο Microsoft Word, στο Excel ή σε άλλες εφαρμογές Office. - [Πώς να διορθώσετε: το σφάλμα “Cannot start Microsoft Outlook” στο Outlook](https://help.keytive.com/el/articles/12673092-πώς-να-διορθώσετε-το-σφάλμα-cannot-start-microsoft-outlook-στο-outlook.md): Γρήγορα βήματα για τη διόρθωση του σφάλματος εκκίνησης του Outlook “Cannot start Microsoft Outlook. The set of folders cannot be opened.” - [Πώς να διορθώσετε το πρόβλημα όταν το Outlook δεν ανοίγει μετά την εγκατάσταση του Office](https://help.keytive.com/el/articles/15921376-πώς-να-διορθώσετε-το-πρόβλημα-όταν-το-outlook-δεν-ανοίγει-μετά-την-εγκατάσταση-του-office.md): Εάν το Microsoft Outlook δεν ανοίγει ή κολλάει μετά την εγκατάσταση του Office, δείτε πώς να διορθώσετε ένα κατεστραμμένο προφίλ, ένα προβληματικό πρόσθετο ή σφάλματα εισαγωγής CSV. - [Διόρθωση: Το αρχείο εγκατάστασης δεν προσαρτάται \("The File Can't Be Mounted"\)](https://help.keytive.com/el/articles/15931537-διόρθωση-το-αρχείο-εγκατάστασης-δεν-προσαρτάται-the-file-can-t-be-mounted.md): Εάν το αρχείο εγκατάστασης του Office ή των Windows που κατεβάσατε δεν προσαρτάται, δείτε πώς να το διορθώσετε συμπιέζοντάς το σε αρχείο ZIP. - [Διόρθωση: το Office για Mac ζητά ακόμη ενεργοποίηση μετά από επιτυχή ενεργοποίηση](https://help.keytive.com/el/articles/15931587-διόρθωση-το-office-για-mac-ζητά-ακόμη-ενεργοποίηση-μετά-από-επιτυχή-ενεργοποίηση.md): Εάν η άδεια χρήσης του Microsoft Office εμφανίζεται ως ενεργοποιημένη στο account.microsoft.com, αλλά το Word, το Excel ή άλλες εφαρμογές εξακολουθούν να ζητούν ενεργοποίηση, δείτε πώς να το διορθώ... ### Εγκατάσταση & Ενεργοποίηση - [Πώς να ενεργοποιήσετε το κλειδί προϊόντος των Windows](https://help.keytive.com/el/articles/9088082-πώς-να-ενεργοποιήσετε-το-κλειδί-προϊόντος-των-windows.md): Ενεργοποιήστε το κλειδί προϊόντος των Windows μέσα από τις ρυθμίσεις συστήματος. - [Πώς να δημιουργήσετε USB εγκατάστασης των Windows σε Mac με το WinDiskWriter](https://help.keytive.com/el/articles/15921238-πώς-να-δημιουργήσετε-usb-εγκατάστασης-των-windows-σε-mac-με-το-windiskwriter.md): Δημιουργήστε ένα εκκινήσιμο USB εγκατάστασης των Windows απευθείας από τον Mac σας με το WinDiskWriter — ιδανικό όταν ο υπολογιστής προορισμού δεν διαθέτει Windows ή macOS. - [Πώς να καταργήσετε την εγκατάσταση προγραμμάτων \(Windows/Mac\)](https://help.keytive.com/el/articles/9088090-πώς-να-καταργήσετε-την-εγκατάσταση-προγραμμάτων-windows-mac.md): Καταργήστε εγκατεστημένα προγράμματα από τα Windows ή το macOS βήμα προς βήμα. - [Πώς να αναβαθμίσετε από Windows Home σε Pro](https://help.keytive.com/el/articles/9088097-πώς-να-αναβαθμίσετε-από-windows-home-σε-pro.md): Αναβαθμίστε τον υπολογιστή σας από Windows Home σε Pro με ένα κλειδί Retail. - [Χρειάζομαι στικάκι USB για να εγκαταστήσω τα Windows;](https://help.keytive.com/el/articles/9088129-χρειάζομαι-στικάκι-usb-για-να-εγκαταστήσω-τα-windows.md): Χρειάζεστε ένα στικάκι USB για να κάνετε καθαρή εγκατάσταση των Windows. - [Ποιες είναι οι επιλογές ενεργοποίησης του λογισμικού;](https://help.keytive.com/el/articles/9088141-ποιες-είναι-οι-επιλογές-ενεργοποίησης-του-λογισμικού.md): Το λογισμικό μπορεί να ενεργοποιηθεί ηλεκτρονικά ή απευθείας στον υπολογιστή σας. - [Μπορώ να χρησιμοποιήσω το ίδιο USB stick για να εγκαταστήσω τα Windows σε άλλον υπολογιστή;](https://help.keytive.com/el/articles/9088150-μπορώ-να-χρησιμοποιήσω-το-ίδιο-usb-stick-για-να-εγκαταστήσω-τα-windows-σε-άλλον-υπολογιστή.md): Το ίδιο USB stick μπορεί να χρησιμοποιηθεί ξανά για την εγκατάσταση των Windows σε άλλη συσκευή. - [Θα προκαλέσει απώλεια δεδομένων μια καθαρή εγκατάσταση των Windows;](https://help.keytive.com/el/articles/9088160-θα-προκαλέσει-απώλεια-δεδομένων-μια-καθαρή-εγκατάσταση-των-windows.md): Μια καθαρή εγκατάσταση των Windows διαγράφει όλα τα αρχεία και τα προγράμματα. - [Μπορώ να χρησιμοποιήσω κλειδιά άδειας χρήσης Windows με το Parallels;](https://help.keytive.com/el/articles/9331052-μπορώ-να-χρησιμοποιήσω-κλειδιά-άδειας-χρήσης-windows-με-το-parallels.md): Τα κλειδιά άδειας χρήσης Windows λειτουργούν με το Parallels σε Mac χωρίς προβλήματα. - [Πώς να υποβαθμίσετε την έκδοση των Windows σας](https://help.keytive.com/el/articles/10566579-πώς-να-υποβαθμίσετε-την-έκδοση-των-windows-σας.md): Μάθετε πώς να υποβαθμίσετε από Windows 10 ή 11 Pro, Enterprise ή Education σε Home χωρίς απώλεια δεδομένων, συμπεριλαμβανομένων των παραλλαγών N. - [Πώς να ενεργοποιήσετε το Office μέσω τηλεφώνου](https://help.keytive.com/el/articles/11203914-πώς-να-ενεργοποιήσετε-το-office-μέσω-τηλεφώνου.md): Αναλυτικές οδηγίες βήμα προς βήμα για την ενεργοποίηση του Microsoft Office με τη μέθοδο του τηλεφώνου. - [Πώς να ελέγξετε αν τα Windows σας είναι 32-bit ή 64-bit](https://help.keytive.com/el/articles/12165531-πώς-να-ελέγξετε-αν-τα-windows-σας-είναι-32-bit-ή-64-bit.md): Μάθετε πώς να ελέγξετε γρήγορα αν ο υπολογιστής σας εκτελεί έκδοση 32-bit ή 64-bit των Windows. - [Πώς να δημιουργήσετε USB εγκατάστασης των Windows σε Mac](https://help.keytive.com/el/articles/12867203-πώς-να-δημιουργήσετε-usb-εγκατάστασης-των-windows-σε-mac.md): Μάθετε πώς να δημιουργήσετε ένα USB εγκατάστασης των Windows μέσω macOS, όταν ο υπολογιστής προορισμού δεν διαθέτει macOS ή Windows. ### Συχνές ερωτήσεις προϊόντων - [OEM έναντι Retail: ποια είναι η διαφορά;](https://help.keytive.com/el/articles/9089005-oem-έναντι-retail-ποια-είναι-η-διαφορά.md): Συγκρίνετε τις άδειες χρήσης Windows OEM και Retail για να κατανοήσετε τις βασικές διαφορές. - [Windows 11 Home vs Pro - ποιες είναι οι διαφορές;](https://help.keytive.com/el/articles/9089008-windows-11-home-vs-pro-ποιες-είναι-οι-διαφορές.md): Συγκρίνετε τα Windows 11 Home και Pro για να δείτε ποια έκδοση ταιριάζει στις ανάγκες σας. - [Windows 11 - Απαιτήσεις συστήματος](https://help.keytive.com/el/articles/9098159-windows-11-απαιτήσεις-συστήματος.md): Ελέγξτε αν ο υπολογιστής σας πληροί τις ελάχιστες απαιτήσεις συστήματος για τα Windows 11. - [Πώς να απενεργοποιήσετε τη λειτουργία S στα Windows 10 και 11](https://help.keytive.com/el/articles/10566547-πώς-να-απενεργοποιήσετε-τη-λειτουργία-s-στα-windows-10-και-11.md): Μάθετε πώς να απενεργοποιήσετε τη λειτουργία S στα Windows 10 και 11, για να εγκαθιστάτε εφαρμογές εκτός του Microsoft Store. - [Υποστηριζόμενες γλώσσες για Windows 10 και Windows 11](https://help.keytive.com/el/articles/10811197-υποστηριζόμενες-γλώσσες-για-windows-10-και-windows-11.md): Δείτε ποιες γλώσσες είναι διαθέσιμες κατά την εγκατάσταση των Windows 10 και 11 και πώς να προσθέσετε περισσότερες γλώσσες μετά την εγκατάσταση. - [Όλα τα νέα στο Office 2024](https://help.keytive.com/el/articles/11038661-όλα-τα-νέα-στο-office-2024.md): Τι νέο υπάρχει στο Microsoft Office 2024, με τις βασικές δυνατότητες, ενημερώσεις και αλλαγές. - [Open XML vs. OpenDocument: ποιο να χρησιμοποιήσετε;](https://help.keytive.com/el/articles/10809174-open-xml-vs-opendocument-ποιο-να-χρησιμοποιήσετε.md): Μάθετε τις βασικές διαφορές ανάμεσα στις μορφές Office Open XML και OpenDocument και ποια ταιριάζει καλύτερα στις ανάγκες σας. - [Microsoft Office 2021 vs. LibreOffice: ποιο είναι το καλύτερο για εσάς;](https://help.keytive.com/el/articles/10551327-microsoft-office-2021-vs-libreoffice-ποιο-είναι-το-καλύτερο-για-εσάς.md): Σύγκριση μεταξύ του Microsoft Office 2021 και του LibreOffice – πλεονεκτήματα και διαφορές. - [Σουίτα Office: συμβατή με iOS, Android ή ChromeOS;](https://help.keytive.com/el/articles/9089027-σουίτα-office-συμβατή-με-ios-android-ή-chromeos.md): Τα πακέτα Office είναι συμβατά μόνο με Windows και macOS. - [Το Office Suite περιλαμβάνει ενημερώσεις;](https://help.keytive.com/el/articles/9089025-το-office-suite-περιλαμβάνει-ενημερώσεις.md): Μάθετε πώς λειτουργούν οι ενημερώσεις στο Office Suite. - [Πακέτα Office vs Microsoft 365 - Ποιες είναι οι διαφορές;](https://help.keytive.com/el/articles/9089019-πακέτα-office-vs-microsoft-365-ποιες-είναι-οι-διαφορές.md): Το Office Suite είναι μια εφάπαξ αγορά, ενώ το Microsoft 365 βασίζεται σε συνδρομή. - [Θα λειτουργούν τα παλαιότερα αρχεία Office σε νεότερες εκδόσεις του Office;](https://help.keytive.com/el/articles/11740844-θα-λειτουργούν-τα-παλαιότερα-αρχεία-office-σε-νεότερες-εκδόσεις-του-office.md): Τα παλαιότερα αρχεία Office, όπως τα .doc, .xls και .ppt, λειτουργούν στις σύγχρονες εκδόσεις του Office — χωρίς μετατροπή. Δείτε πώς λειτουργεί η συμβατότητα. ### Πληρωμές & Παράδοση - [Τι περιλαμβάνεται στην παραγγελία;](https://help.keytive.com/el/articles/9088187-τι-περιλαμβάνεται-στην-παραγγελία.md): Δείτε τι περιλαμβάνεται στην παραγγελία σας. - [Πόσο γρήγορη είναι η παράδοση;](https://help.keytive.com/el/articles/9088192-πόσο-γρήγορη-είναι-η-παράδοση.md): Η παραγγελία σας παραδίδεται άμεσα στο email σας μετά την αγορά. - [Υποστηριζόμενες μέθοδοι πληρωμής](https://help.keytive.com/el/articles/9088197-υποστηριζόμενες-μέθοδοι-πληρωμής.md): Μάθετε ποιες μεθόδους πληρωμής δεχόμαστε αυτήν τη στιγμή. - [Δεν έλαβα την παραγγελία μου](https://help.keytive.com/el/articles/9088303-δεν-έλαβα-την-παραγγελία-μου.md): Τι να κάνετε εάν δεν λάβατε την παραγγελία σας μετά την ολοκλήρωση της αγοράς σας. - [Εφάπαξ αγορά ή μοντέλο συνδρομής;](https://help.keytive.com/el/articles/9088308-εφάπαξ-αγορά-ή-μοντέλο-συνδρομής.md): Μάθετε αν το προϊόν που αγοράζετε είναι εφάπαξ αγορά ή βασίζεται σε συνδρομή. - [Πώς παραδίδεται η παραγγελία;](https://help.keytive.com/el/articles/9088320-πώς-παραδίδεται-η-παραγγελία.md): Δείτε πώς παραδίδεται η παραγγελία σας όταν αγοράζετε από το κατάστημά μας. - [Πού μπορώ να βρω απόδειξη για την αγορά μου;](https://help.keytive.com/el/articles/9088335-πού-μπορώ-να-βρω-απόδειξη-για-την-αγορά-μου.md): Η απόδειξή σας περιλαμβάνεται στο email επιβεβαίωσης που αποστέλλεται αμέσως μετά την αγορά σας. - [Σε ποιες χώρες κάνετε παράδοση;](https://help.keytive.com/el/articles/9088343-σε-ποιες-χώρες-κάνετε-παράδοση.md): Κάνουμε παράδοση παγκοσμίως, με άμεση ψηφιακή παράδοση μέσω email. - [Αποστέλλετε το λογισμικό σε φυσική συσκευασία;](https://help.keytive.com/el/articles/9088355-αποστέλλετε-το-λογισμικό-σε-φυσική-συσκευασία.md): Όχι, προσφέρουμε μόνο ψηφιακή παράδοση—δείτε γιατί αυτό είναι καλύτερο. - [Υποστηρίζεται η πληρωμή από εταιρείες;](https://help.keytive.com/el/articles/9088362-υποστηρίζεται-η-πληρωμή-από-εταιρείες.md): Οι πληρωμές από εταιρείες υποστηρίζονται και είναι ευπρόσδεκτες για όλες τις αγορές. - [Περιλαμβάνεται εγγύηση με το προϊόν;](https://help.keytive.com/el/articles/9088332-περιλαμβάνεται-εγγύηση-με-το-προϊόν.md): Όλα τα προϊόντα περιλαμβάνουν ισόβια εγγύηση με πλήρη κάλυψη προϊόντος. ### Συμβουλές & Λειτουργίες - [Πώς να εντοπίσετε το ενεργοποιημένο κλειδί προϊόντος των Windows σας](https://help.keytive.com/el/articles/9088504-πώς-να-εντοπίσετε-το-ενεργοποιημένο-κλειδί-προϊόντος-των-windows-σας.md): Βήματα για να βρείτε το ενεργοποιημένο κλειδί προϊόντος των Windows μέσω της Γραμμής εντολών. - [Πώς να βρείτε τα χαρακτηριστικά του υπολογιστή σας \(Mac & Windows\)](https://help.keytive.com/el/articles/9088514-πώς-να-βρείτε-τα-χαρακτηριστικά-του-υπολογιστή-σας-mac-windows.md): Δείτε πώς να προβάλετε τα χαρακτηριστικά του συστήματός σας σε Windows και macOS. - [Πώς να επαναφέρετε τις εργοστασιακές ρυθμίσεις στα Windows 10/11](https://help.keytive.com/el/articles/9098128-πώς-να-επαναφέρετε-τις-εργοστασιακές-ρυθμίσεις-στα-windows-10-11.md): Επαναφέρετε τον υπολογιστή σας με Windows 10 ή 11 χωρίς να χάσετε τα προσωπικά σας αρχεία. - [Πώς να χρησιμοποιήσετε την υπαγόρευση \(Dictate\) στο Microsoft Word](https://help.keytive.com/el/articles/10551607-πώς-να-χρησιμοποιήσετε-την-υπαγόρευση-dictate-στο-microsoft-word.md): Πώς να ενεργοποιήσετε και να χρησιμοποιήσετε την υπαγόρευση στο Microsoft Word για Microsoft 365 και Office 2021/2024. - [Πώς να τραβήξετε στιγμιότυπο οθόνης σε Windows και Mac](https://help.keytive.com/el/articles/10689902-πώς-να-τραβήξετε-στιγμιότυπο-οθόνης-σε-windows-και-mac.md): Μάθετε πώς να τραβάτε στιγμιότυπα οθόνης σε Windows και Mac με απλές συντομεύσεις πληκτρολογίου. - [Πώς να δημιουργήσετε αντίγραφο ασφαλείας και να επαναφέρετε τα δεδομένα του Outlook](https://help.keytive.com/el/articles/10689909-πώς-να-δημιουργήσετε-αντίγραφο-ασφαλείας-και-να-επαναφέρετε-τα-δεδομένα-του-outlook.md): Μάθετε πώς να δημιουργείτε αντίγραφα ασφαλείας και να επαναφέρετε email, επαφές και δεδομένα ημερολογίου του Outlook σε διάφορες εκδόσεις του Outlook. - [Πώς να δημιουργήσετε λογαριασμό Microsoft](https://help.keytive.com/el/articles/10809480-πώς-να-δημιουργήσετε-λογαριασμό-microsoft.md): Οδηγός βήμα προς βήμα για τη δημιουργία λογαριασμού Microsoft, με συμβουλές αντιμετώπισης συνηθισμένων προβλημάτων. - [Πώς να προσθέσετε εικονίδια του Office στην επιφάνεια εργασίας και στη γραμμή εργασιών](https://help.keytive.com/el/articles/11139762-πώς-να-προσθέσετε-εικονίδια-του-office-στην-επιφάνεια-εργασίας-και-στη-γραμμή-εργασιών.md): Προσθέστε συντομεύσεις για προγράμματα του Office, όπως το Word και το Excel, στην επιφάνεια εργασίας και στη γραμμή εργασιών σας. ### Άλλες ερωτήσεις - [Ποιος βρίσκεται πίσω από την Keytive;](https://help.keytive.com/el/articles/9088663-ποιος-βρίσκεται-πίσω-από-την-keytive.md): Πληροφορίες για την εταιρεία πίσω από το Keytive.com. - [Σχετικά με τις τιμές μας](https://help.keytive.com/el/articles/9088709-σχετικά-με-τις-τιμές-μας.md): Δείτε πώς καταφέρνουμε να προσφέρουμε λογισμικό σε χαμηλότερες τιμές. - [Προετοιμαστείτε για το Remote Assistance](https://help.keytive.com/el/articles/9088962-προετοιμαστείτε-για-το-remote-assistance.md): Πληροφορίες και οδηγός προετοιμασίας για πελάτες που έχουν κλείσει συνεδρία απομακρυσμένης υποστήριξης. - [Ποιος είναι ο χρόνος απόκρισης στα email;](https://help.keytive.com/el/articles/9088968-ποιος-είναι-ο-χρόνος-απόκρισης-στα-email.md): Οι χρόνοι απόκρισης στα email κατά τις εργάσιμες ώρες και τα Σαββατοκύριακα. - [Προσφέρετε εκπτώσεις για μεγάλες ποσότητες;](https://help.keytive.com/el/articles/9088984-προσφέρετε-εκπτώσεις-για-μεγάλες-ποσότητες.md): Διαθέσιμες επιλογές μαζικής αγοράς για επιχειρήσεις και οργανισμούς. - [Τι είναι το κλειδί προϊόντος/άδειας χρήσης;](https://help.keytive.com/el/articles/9088156-τι-είναι-το-κλειδί-προϊόντος-άδειας-χρήσης.md): Μάθετε τι είναι το κλειδί προϊόντος/άδειας χρήσης και γιατί απαιτείται για την ενεργοποίηση του λογισμικού. - [Έχετε φυσικό κατάστημα;](https://help.keytive.com/el/articles/9088981-έχετε-φυσικό-κατάστημα.md): Δεν διαθέτουμε φυσικά καταστήματα — όλα τα προϊόντα πωλούνται ψηφιακά μέσω του ιστότοπού μας. - [Γιατί εμφανίζεται η ένδειξη «NORDKEY.IO» στο τραπεζικό μου αντίγραφο;](https://help.keytive.com/el/articles/10965440-γιατί-εμφανίζεται-η-ένδειξη-nordkey-io-στο-τραπεζικό-μου-αντίγραφο.md): Εξήγηση για το γιατί εμφανίζεται η ένδειξη NORDKEY.IO στο τραπεζικό σας αντίγραφο μετά από αγορά από την Keytive ή τις συνεργαζόμενες μάρκες της. - [Προσφέρετε τηλεφωνική υποστήριξη;](https://help.keytive.com/el/articles/11030596-προσφέρετε-τηλεφωνική-υποστήριξη.md): Προσφέρουμε υποστήριξη μόνο μέσω συνομιλίας και email—να γιατί. - [Έχετε πρόγραμμα συνεργατών;](https://help.keytive.com/el/articles/11032824-έχετε-πρόγραμμα-συνεργατών.md): Κερδίστε προμήθεια προωθώντας την Keytive μέσω του προγράμματος συνεργατών μας. - [Πώς να συνδεθείτε σε μια συνεδρία Remote Assistance](https://help.keytive.com/el/articles/11772009-πώς-να-συνδεθείτε-σε-μια-συνεδρία-remote-assistance.md): Θέλετε να συνδεθείτε σε μια συνεδρία απομακρυσμένης υποστήριξης με τεχνικό της Keytive; Δείτε πώς να συνδεθείτε μέσω συνδέσμου συνεδρίας ή πρόσκλησης email. ## Italiano ### Iniziare - [Guida all'attivazione – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/it/articles/10870237-guida-all-attivazione-microsoft-office-2024-professional-plus-pc.md) - [Guida all'attivazione – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/it/articles/11647817-guida-all-attivazione-microsoft-office-2024-standard-pc.md) - [Guida all’attivazione – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/it/articles/11675837-guida-all-attivazione-microsoft-office-2024-home-business-pc-mac.md) - [Guida all’attivazione – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/it/articles/11675918-guida-all-attivazione-microsoft-office-2024-home-pc-mac.md) - [Guida all'attivazione – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/it/articles/12768846-guida-all-attivazione-microsoft-office-2024-standard-mac.md) - [Guida all’attivazione – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/it/articles/9083438-guida-all-attivazione-microsoft-office-2021-professional-plus-pc.md) - [Guida all'attivazione – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/it/articles/9083663-guida-all-attivazione-microsoft-office-2021-home-business-mac.md) - [Guida all'attivazione – Outlook 2021](https://help.keytive.com/it/articles/11675265-guida-all-attivazione-outlook-2021.md) - [Guida all'attivazione – Windows 11 Home e Pro](https://help.keytive.com/it/articles/9084126-guida-all-attivazione-windows-11-home-e-pro.md) - [Guida all'attivazione – Windows 10 Home e Pro](https://help.keytive.com/it/articles/9083723-guida-all-attivazione-windows-10-home-e-pro.md) - [Guida all'attivazione – Windows 11 Enterprise](https://help.keytive.com/it/articles/11647667-guida-all-attivazione-windows-11-enterprise.md) - [Guida all'attivazione – Windows 10 Enterprise](https://help.keytive.com/it/articles/11670192-guida-all-attivazione-windows-10-enterprise.md) - [Guida all'attivazione – Windows 11 Pro for Workstations](https://help.keytive.com/it/articles/11675407-guida-all-attivazione-windows-11-pro-for-workstations.md) - [Guida all'attivazione – Windows 10 Pro for Workstations](https://help.keytive.com/it/articles/11675471-guida-all-attivazione-windows-10-pro-for-workstations.md) - [Guida all'attivazione – Windows Server](https://help.keytive.com/it/articles/11670365-guida-all-attivazione-windows-server.md) - [Guida all'attivazione – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/it/articles/11675704-guida-all-attivazione-microsoft-office-2019-home-student-pc.md) - [Guida all'attivazione – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/it/articles/11675730-guida-all-attivazione-microsoft-office-2019-home-business-pc-mac.md) - [Guida all'attivazione – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/it/articles/11677893-guida-all-attivazione-microsoft-office-2019-professional-plus-pc.md) - [Guida all'attivazione – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/it/articles/11675764-guida-all-attivazione-microsoft-office-2016-home-student-pc.md) - [Guida all'attivazione – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/it/articles/11675776-guida-all-attivazione-microsoft-office-2016-home-business-mac.md) - [Guida all'attivazione – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/it/articles/11678022-guida-all-attivazione-microsoft-office-2016-professional-plus-pc.md) - [Guida all'attivazione – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/it/articles/11679915-guida-all-attivazione-microsoft-office-2013-professional-plus-pc.md) - [Guida all'attivazione –Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/it/articles/11678468-guida-all-attivazione-microsoft-office-2010-professional-plus-pc.md) - [Guida all'attivazione – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/it/articles/11678104-guida-all-attivazione-microsoft-visio-2021-2019-2016-professional-pc.md) - [Guida all'attivazione – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/it/articles/11678173-guida-all-attivazione-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/it/articles/13869642-surfshark.md): Questa guida mostra come attivare la tua licenza Surfshark utilizzando il codice chiave che hai ricevuto da noi. ### Risoluzione dei problemi - [La mia chiave prodotto non funziona](https://help.keytive.com/it/articles/9086088-la-mia-chiave-prodotto-non-funziona.md) - [Come risolvere il codice di errore di Windows: 0x80072F8F-0x20000](https://help.keytive.com/it/articles/9086166-come-risolvere-il-codice-di-errore-di-windows-0x80072f8f-0x20000.md): Imparate a risolvere l'errore 0x80072F8F-0x20000 in Windows 7 o 8. - [Niente Wi-Fi dopo l'installazione di Windows 11? Ecco come risolvere](https://help.keytive.com/it/articles/15931488-niente-wi-fi-dopo-l-installazione-di-windows-11-ecco-come-risolvere.md): Se il tuo laptop perde il Wi-Fi dopo l'installazione di Windows 11, ecco come reinstallare il driver di rete wireless e tornare online. - [Come risolvere il problema dei file .docx che mostrano un'icona vuota invece dell'icona di Word](https://help.keytive.com/it/articles/15931622-come-risolvere-il-problema-dei-file-docx-che-mostrano-un-icona-vuota-invece-dell-icona-di-word.md): Se i tuoi documenti Word mostrano un'icona vuota o generica invece dell'icona di Word su Windows, ecco come risolverlo. - [Come correggere il codice di errore di Windows: 0xc0ea000a](https://help.keytive.com/it/articles/10578609-come-correggere-il-codice-di-errore-di-windows-0xc0ea000a.md): Scopri come correggere l'errore di attivazione di Windows 0xc0ea000a causato da modifiche hardware utilizzando PowerShell. - [Come risolvere il codice di errore di Windows: 0xC004F050](https://help.keytive.com/it/articles/9086231-come-risolvere-il-codice-di-errore-di-windows-0xc004f050.md): Scopri come risolvere l'errore 0xC004F050 durante l'upgrade da Windows Home a Pro. - [Come risolvere il codice di errore di Windows: 0x80070490](https://help.keytive.com/it/articles/9086260-come-risolvere-il-codice-di-errore-di-windows-0x80070490.md): Scopri come risolvere l'errore 0x80070490 legato a una corruzione di Windows Update. - [Come correggere il codice di errore di Windows: 0x0000022](https://help.keytive.com/it/articles/9135099-come-correggere-il-codice-di-errore-di-windows-0x0000022.md): Scopri come correggere l'errore 0x0000022 causato da problemi di autorizzazioni o file in Windows. - [Come correggere il codice di errore Windows: 0x80070570](https://help.keytive.com/it/articles/9086318-come-correggere-il-codice-di-errore-windows-0x80070570.md): Scopri come correggere gli errori 0x80070570 e 0x80070057 causati da file danneggiati o illeggibili. - [Abilitare l'installazione di app da qualsiasi origine su Windows](https://help.keytive.com/it/articles/9089287-abilitare-l-installazione-di-app-da-qualsiasi-origine-su-windows.md): Messaggio di errore: l'app che stai cercando di installare non è un'app verificata da Microsoft - [Come risolvere il codice di errore di Windows: 0x800704CF](https://help.keytive.com/it/articles/11030475-come-risolvere-il-codice-di-errore-di-windows-0x800704cf.md): Correggi l'errore 0x800704CF causato da problemi di connessione durante l'attivazione di Windows. - [Come risolvere: L’edizione di Windows non appare durante l’installazione](https://help.keytive.com/it/articles/12305214-come-risolvere-l-edizione-di-windows-non-appare-durante-l-installazione.md): Cosa fare se la tua edizione di Windows non appare durante l’installazione. - [Come risolvere il codice di errore di Windows: 0x80072ee7](https://help.keytive.com/it/articles/15921187-come-risolvere-il-codice-di-errore-di-windows-0x80072ee7.md): Risolvi il codice di errore di Windows 0x80072ee7 seguendo la nostra breve guida video. - [Come correggere il codice di errore di Office: 30182-44 / 30015-45](https://help.keytive.com/it/articles/9318294-come-correggere-il-codice-di-errore-di-office-30182-44-30015-45.md): Correggi gli errori di installazione di Office 30182-44 e 30015-45 rimuovendo le installazioni precedenti. - [Come risolvere il problema delle celle di Excel su Mac in cui non si può scrivere né modificare](https://help.keytive.com/it/articles/16451815-come-risolvere-il-problema-delle-celle-di-excel-su-mac-in-cui-non-si-puo-scrivere-ne-modificare.md): Se su Mac Excel non ti permette di scrivere o modificare il contenuto delle celle mentre le altre app di Office funzionano, ecco come risolvere. - [Come correggere l'errore di Office: installazione bloccata](https://help.keytive.com/it/articles/9318415-come-correggere-l-errore-di-office-installazione-bloccata.md): L'installazione di Microsoft Office si è interrotta o bloccata. - [Come risolvere l'errore di Office: Non trova winword.exe](https://help.keytive.com/it/articles/11030803-come-risolvere-l-errore-di-office-non-trova-winword-exe.md): Correggi l'errore di Office in cui Windows segnala di non trovare winword.exe seguendo questi passaggi precisi. - [Come risolvere il codice di errore di Office: 0-2054](https://help.keytive.com/it/articles/11087806-come-risolvere-il-codice-di-errore-di-office-0-2054.md): Risolvi l'errore di installazione 0-2054 che può verificarsi durante l'installazione di Microsoft Office Professional Plus. - [Come risolvere: Office 2024 viene visualizzato come Office 2021](https://help.keytive.com/it/articles/11096720-come-risolvere-office-2024-viene-visualizzato-come-office-2021.md): Risolvi il problema per cui Microsoft Office 2024 viene visualizzato come Office 2021 dopo l'attivazione. - [Come risolvere: Office mostra la versione errata o non utilizza il product key corretto](https://help.keytive.com/it/articles/11765567-come-risolvere-office-mostra-la-versione-errata-o-non-utilizza-il-product-key-corretto.md): Ecco come rimuovere le chiavi di licenza di Office vecchie o errate dal tuo PC. - [Come risolvere: errore Servizio non disponibile](https://help.keytive.com/it/articles/11765634-come-risolvere-errore-servizio-non-disponibile.md): Ricevi un errore "Servizio non disponibile" su offline.officeapps.live.com? Ecco cosa significa e come risolverlo. - [Cosa fare se appare “Versione di anteprima scaduta” in Office](https://help.keytive.com/it/articles/11765732-cosa-fare-se-appare-versione-di-anteprima-scaduta-in-office.md): Vedi il messaggio “Versione di anteprima scaduta” in Office? Ecco cosa significa e come attivare la versione acquistata. - [Come risolvere: Impossibile aprire il file di installazione di Office](https://help.keytive.com/it/articles/11771923-come-risolvere-impossibile-aprire-il-file-di-installazione-di-office.md): Ricevi un errore come “Accesso negato” durante l’apertura del file di installazione di Office? Ecco come risolverlo. - [Come risolvere: il product key non corrisponde alla versione di Office installata](https://help.keytive.com/it/articles/11780252-come-risolvere-il-product-key-non-corrisponde-alla-versione-di-office-installata.md): Risolvi l'errore che compare quando il product key di Office non corrisponde alla versione attualmente installata. - [Come risolvere: Errore O365HomePremRetail durante l’installazione di Office](https://help.keytive.com/it/articles/11847666-come-risolvere-errore-o365homepremretail-durante-l-installazione-di-office.md): Visualizzi l'errore O365HomePremRetail durante l'installazione di Office? Ecco come rimuovere l'app che causa il conflitto. - [Come risolvere: Funzione Smart App Control blocca il file di installazione](https://help.keytive.com/it/articles/11969178-come-risolvere-funzione-smart-app-control-blocca-il-file-di-installazione.md): Guida rapida per disattivare Smart App Control in Windows, così puoi installare file sicuri senza problemi. - [Come risolvere: Errore “We Can’t Install”](https://help.keytive.com/it/articles/11971700-come-risolvere-errore-we-can-t-install.md): Scopri come correggere l’errore “Impossibile installare” quando non vengono elencati programmi da disinstallare. - [Come risolvere: Errore “Couldn’t install”](https://help.keytive.com/it/articles/11972816-come-risolvere-errore-couldn-t-install.md): Correggere l’errore ‘Impossibile installare’ – codici 30015-2030 \(13\) e 0-2015 \(2250\). - [Come risolvere: Errore 0-2035 \(0\) durante l’installazione di Office](https://help.keytive.com/it/articles/12126760-come-risolvere-errore-0-2035-0-durante-l-installazione-di-office.md): Errore 0-2035 \(0\) durante l’installazione? Succede spesso se avvii il programma d’installazione troppe volte di seguito. - [Metodo alternativo per scaricare e installare Office 2024 Standard](https://help.keytive.com/it/articles/12148781-metodo-alternativo-per-scaricare-e-installare-office-2024-standard.md): Problemi durante l'installazione? Scarica Office 2024 Standard come file ZIP e installalo passo dopo passo. - [Metodo alternativo per scaricare e installare Office 2024 Professional Plus](https://help.keytive.com/it/articles/12149001-metodo-alternativo-per-scaricare-e-installare-office-2024-professional-plus.md): Problemi durante l'installazione? Scarica Office 2024 Professional Plus come file ZIP e installalo passo dopo passo. - [Come disattivare temporaneamente l’antivirus \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/it/articles/12158499-come-disattivare-temporaneamente-l-antivirus-bitdefender-mcafee-norton-avast.md): Metti in pausa Bitdefender, McAfee, Norton o Avast per scaricare ed eseguire un file .exe bloccato. - [Come risolvere: Outlook bloccato in modalità offline](https://help.keytive.com/it/articles/12303527-come-risolvere-outlook-bloccato-in-modalita-offline.md): Riporta Outlook online se appare “Lavora offline” - [Come risolvere: Il pulsante di attivazione non compare dopo aver inserito il codice prodotto](https://help.keytive.com/it/articles/12312059-come-risolvere-il-pulsante-di-attivazione-non-compare-dopo-aver-inserito-il-codice-prodotto.md): Cosa fare se il pulsante di attivazione non appare dopo aver inserito il codice prodotto. - [Come risolvere: Errore “Problema con l’account” nelle app di Office](https://help.keytive.com/it/articles/12530357-come-risolvere-errore-problema-con-l-account-nelle-app-di-office.md): Guida semplice per eliminare l’errore “problema con l’account” in Word, Excel, Outlook e altri programmi Office. - [Come risolvere: errore “Impossibile avviare Microsoft Outlook”](https://help.keytive.com/it/articles/12673092-come-risolvere-errore-impossibile-avviare-microsoft-outlook.md): Segui questi semplici passaggi per correggere l’errore “Impossibile avviare Microsoft Outlook. L’insieme di cartelle non può essere aperto.” - [Come risolvere il problema di Outlook che non si apre dopo l'installazione di Office](https://help.keytive.com/it/articles/15921376-come-risolvere-il-problema-di-outlook-che-non-si-apre-dopo-l-installazione-di-office.md): Se Microsoft Outlook non si avvia o si blocca dopo l'installazione di Office, ecco come risolvere un profilo danneggiato, un componente aggiuntivo problematico o un errore di importazione CSV. - [Come risolvere il problema del file di installazione che non si monta](https://help.keytive.com/it/articles/15931537-come-risolvere-il-problema-del-file-di-installazione-che-non-si-monta.md): Se il file di installazione di Office o Windows scaricato non si monta, ecco come risolverlo comprimendolo in un file ZIP. - [Office su Mac chiede ancora l'attivazione nonostante l'attivazione riuscita](https://help.keytive.com/it/articles/15931587-office-su-mac-chiede-ancora-l-attivazione-nonostante-l-attivazione-riuscita.md): Se la tua licenza di Microsoft Office risulta attivata su account.microsoft.com ma Word, Excel o altre app continuano a chiederti di attivare, ecco come risolverlo tramite il Terminale. ### Installazione e attivazione - [Come attivare il codice prodotto di Windows](https://help.keytive.com/it/articles/9088082-come-attivare-il-codice-prodotto-di-windows.md): Attivare il codice prodotto di Windows attraverso le impostazioni di sistema. - [Come creare una USB di installazione di Windows su un Mac con WinDiskWriter](https://help.keytive.com/it/articles/15921238-come-creare-una-usb-di-installazione-di-windows-su-un-mac-con-windiskwriter.md): Crea una USB di installazione di Windows avviabile direttamente dal tuo Mac con WinDiskWriter — ideale quando il PC di destinazione non ha né Windows né macOS. - [Come disinstallare i programmi \(Windows/Mac\)](https://help.keytive.com/it/articles/9088090-come-disinstallare-i-programmi-windows-mac.md): Rimuovere i programmi installati da Windows o macOS passo dopo passo. - [Come effettuare l'upgrade da Windows Home a Pro](https://help.keytive.com/it/articles/9088097-come-effettuare-l-upgrade-da-windows-home-a-pro.md): Aggiorna il tuo PC da Windows Home a Pro utilizzando una chiave retail. - [Posso attivare la licenza su più dispositivi?](https://help.keytive.com/it/articles/9088105-posso-attivare-la-licenza-su-piu-dispositivi.md): Scopri in questo articolo quante volte puoi attivare ogni chiave di licenza. - [Ho bisogno di una chiavetta USB per installare Windows?](https://help.keytive.com/it/articles/9088129-ho-bisogno-di-una-chiavetta-usb-per-installare-windows.md): Hai bisogno di una chiavetta USB per eseguire un'installazione pulita di Windows. - [Quali sono le opzioni di attivazione del software?](https://help.keytive.com/it/articles/9088141-quali-sono-le-opzioni-di-attivazione-del-software.md): Il software può essere attivato online o direttamente sul tuo computer. - [Posso usare la stessa chiavetta USB per installare Windows su un altro computer?](https://help.keytive.com/it/articles/9088150-posso-usare-la-stessa-chiavetta-usb-per-installare-windows-su-un-altro-computer.md): La stessa chiavetta USB può essere riutilizzata per installare Windows su un altro dispositivo. - [Un'installazione pulita di Windows comporta la perdita di dati?](https://help.keytive.com/it/articles/9088160-un-installazione-pulita-di-windows-comporta-la-perdita-di-dati.md): Un'installazione pulita di Windows rimuove tutti i file e i programmi. - [Posso usare le chiavi di licenza Windows con Parallels?](https://help.keytive.com/it/articles/9331052-posso-usare-le-chiavi-di-licenza-windows-con-parallels.md): Le chiavi di licenza Windows funzionano con Parallels su Mac senza problemi. - [Come eseguire il downgrade della versione di Windows](https://help.keytive.com/it/articles/10566579-come-eseguire-il-downgrade-della-versione-di-windows.md): Scopri come eseguire il downgrade da Windows 10 o 11 Pro, Enterprise o Education a Home senza perdere dati, comprese le varianti N. - [Come attivare Office tramite telefono](https://help.keytive.com/it/articles/11203914-come-attivare-office-tramite-telefono.md): Istruzioni passo dopo passo per attivare Microsoft Office con il metodo telefonico. - [Come verificare se il tuo Windows è a 32 bit o 64 bit](https://help.keytive.com/it/articles/12165531-come-verificare-se-il-tuo-windows-e-a-32-bit-o-64-bit.md): Scopri rapidamente se il tuo computer utilizza una versione a 32 o 64 bit di Windows. - [Come creare una chiavetta USB di installazione di Windows su Mac](https://help.keytive.com/it/articles/12867203-come-creare-una-chiavetta-usb-di-installazione-di-windows-su-mac.md): Scopri come creare una chiavetta USB di installazione di Windows utilizzando macOS quando il computer su cui desideri installare Windows non esegue macOS o Windows. ### FAQ sui prodotti - [OEM vs Retail: Qual è la differenza?](https://help.keytive.com/it/articles/9089005-oem-vs-retail-qual-e-la-differenza.md): Confronta le licenze OEM e Retail di Windows per comprendere le principali differenze. - [Windows 11 Home vs Pro – Quali sono le differenze?](https://help.keytive.com/it/articles/9089008-windows-11-home-vs-pro-quali-sono-le-differenze.md): Confronta Windows 11 Home e Pro per scoprire quale versione si adatta meglio alle tue esigenze. - [Windows 11 - Requisiti di sistema](https://help.keytive.com/it/articles/9098159-windows-11-requisiti-di-sistema.md): Controlla se il tuo PC soddisfa i requisiti minimi di sistema per Windows 11. - [Come uscire dalla modalità S in Windows 10 e 11](https://help.keytive.com/it/articles/10566547-come-uscire-dalla-modalita-s-in-windows-10-e-11.md): Scopri come disattivare la modalità S in Windows 10 e 11 per installare app al di fuori del Microsoft Store. - [Lingue supportate per Windows 10 e Windows 11](https://help.keytive.com/it/articles/10811197-lingue-supportate-per-windows-10-e-windows-11.md): Scopri quali lingue sono disponibili durante l’installazione di Windows 10 e 11 e come aggiungere altre lingue dopo l’installazione. - [Tutte le novità di Office 2024](https://help.keytive.com/it/articles/11038661-tutte-le-novita-di-office-2024.md): Scopri cosa c’è di nuovo in Microsoft Office 2024, incluse le principali funzionalità, aggiornamenti e modifiche. - [Open XML vs. OpenDocument: quale scegliere?](https://help.keytive.com/it/articles/10809174-open-xml-vs-opendocument-quale-scegliere.md): Scopri le principali differenze tra i formati Office Open XML e OpenDocument e trova quello più adatto alle tue esigenze. - [Microsoft Office 2021 vs. LibreOffice: qual è il migliore per te?](https://help.keytive.com/it/articles/10551327-microsoft-office-2021-vs-libreoffice-qual-e-il-migliore-per-te.md): Confronto tra Microsoft Office 2021 e LibreOffice – i loro vantaggi e le loro differenze. - [Suite Office: compatibile con iOS, Android o ChromeOS?](https://help.keytive.com/it/articles/9089027-suite-office-compatibile-con-ios-android-o-chromeos.md): I pacchetti Office sono compatibili solo con Windows e macOS. - [La Office Suite include gli aggiornamenti?](https://help.keytive.com/it/articles/9089025-la-office-suite-include-gli-aggiornamenti.md): Scopri come funzionano gli aggiornamenti con Office Suite. - [Suite Office vs Microsoft 365 - Quali sono le differenze?](https://help.keytive.com/it/articles/9089019-suite-office-vs-microsoft-365-quali-sono-le-differenze.md): La suite Office è un acquisto una tantum, mentre Microsoft 365 è basato su abbonamento. - [I vecchi file di Office funzioneranno nelle versioni più recenti di Office?](https://help.keytive.com/it/articles/11740844-i-vecchi-file-di-office-funzioneranno-nelle-versioni-piu-recenti-di-office.md): I vecchi file di Office come .doc, .xls e .ppt funzionano nelle versioni moderne di Office, senza bisogno di conversione. Ecco come funziona la compatibilità. ### Pagamenti e consegna - [Cosa è incluso nell’ordine?](https://help.keytive.com/it/articles/9088187-cosa-e-incluso-nell-ordine.md): Ecco cosa è incluso nel tuo ordine. - [Quanto è veloce la consegna?](https://help.keytive.com/it/articles/9088192-quanto-e-veloce-la-consegna.md): Il tuo ordine viene consegnato istantaneamente al tuo indirizzo email dopo l’acquisto. - [Metodi di pagamento supportati](https://help.keytive.com/it/articles/9088197-metodi-di-pagamento-supportati.md): Scopri quali metodi di pagamento accettiamo attualmente. - [Non ho ricevuto il mio ordine](https://help.keytive.com/it/articles/9088303-non-ho-ricevuto-il-mio-ordine.md): Cosa fare se non hai ricevuto il tuo ordine dopo aver completato l’acquisto. - [Acquisto una tantum o modello in abbonamento?](https://help.keytive.com/it/articles/9088308-acquisto-una-tantum-o-modello-in-abbonamento.md): Scopri se il prodotto che stai acquistando è una licenza perpetua o basata su abbonamento. - [Come viene consegnato l'ordine?](https://help.keytive.com/it/articles/9088320-come-viene-consegnato-l-ordine.md): Scopri come viene consegnato il tuo ordine quando acquisti nel nostro store. - [Dove posso trovare la ricevuta del mio acquisto?](https://help.keytive.com/it/articles/9088335-dove-posso-trovare-la-ricevuta-del-mio-acquisto.md): La ricevuta è inclusa nell’e-mail di conferma inviata subito dopo l’acquisto. - [In quali Paesi consegnate?](https://help.keytive.com/it/articles/9088343-in-quali-paesi-consegnate.md): Consegniamo in tutto il mondo con consegna istantanea via e-mail digitale. - [Spedite il software in confezioni fisiche?](https://help.keytive.com/it/articles/9088355-spedite-il-software-in-confezioni-fisiche.md): No, offriamo solo la consegna digitale — ecco perché è la scelta migliore. - [Il pagamento da parte delle aziende è supportato?](https://help.keytive.com/it/articles/9088362-il-pagamento-da-parte-delle-aziende-e-supportato.md): I pagamenti aziendali sono supportati e benvenuti per tutti gli acquisti. - [È inclusa una garanzia con il prodotto?](https://help.keytive.com/it/articles/9088332-e-inclusa-una-garanzia-con-il-prodotto.md): Tutti i prodotti includono una garanzia a vita con garanzia completa del prodotto. ### Suggerimenti e funzionalità - [Come trovare la chiave prodotto di Windows attivata](https://help.keytive.com/it/articles/9088504-come-trovare-la-chiave-prodotto-di-windows-attivata.md): Passaggi per individuare la chiave prodotto attivata di Windows tramite il Prompt dei comandi. - [Come trovare le specifiche del computer \(Mac e Windows\)](https://help.keytive.com/it/articles/9088514-come-trovare-le-specifiche-del-computer-mac-e-windows.md): Scopri come visualizzare le specifiche del tuo sistema su Windows e macOS. - [Come ripristinare le impostazioni di fabbrica su Windows 10/11](https://help.keytive.com/it/articles/9098128-come-ripristinare-le-impostazioni-di-fabbrica-su-windows-10-11.md): Ripristina il tuo PC Windows 10 o 11 senza perdere i file personali. - [Come usare la dettatura \(Dictate\) in Microsoft Word](https://help.keytive.com/it/articles/10551607-come-usare-la-dettatura-dictate-in-microsoft-word.md): Come attivare e utilizzare la dettatura in Microsoft Word per Microsoft 365 e Office 2021/2024. - [Come fare uno screenshot su Windows e Mac](https://help.keytive.com/it/articles/10689902-come-fare-uno-screenshot-su-windows-e-mac.md): Scopri come catturare uno screenshot su Windows e Mac utilizzando semplici scorciatoie da tastiera. - [Come eseguire il backup e il ripristino dei dati di Outlook](https://help.keytive.com/it/articles/10689909-come-eseguire-il-backup-e-il-ripristino-dei-dati-di-outlook.md): Scopri come eseguire il backup e il ripristino di email, contatti e dati del calendario di Outlook in diverse versioni del programma. - [Come creare un account Microsoft](https://help.keytive.com/it/articles/10809480-come-creare-un-account-microsoft.md): Guida passo per passo su come creare un account Microsoft, con suggerimenti per la risoluzione dei problemi più comuni. - [Come aggiungere le icone di Office al desktop e alla barra delle applicazioni](https://help.keytive.com/it/articles/11139762-come-aggiungere-le-icone-di-office-al-desktop-e-alla-barra-delle-applicazioni.md): Aggiungi collegamenti ai programmi di Office come Word ed Excel sul desktop e sulla barra delle applicazioni. ### Altre domande - [Chi c’è dietro Keytive?](https://help.keytive.com/it/articles/9088663-chi-c-e-dietro-keytive.md): Informazioni sull’azienda dietro Keytive.com. - [Informazioni sui nostri prezzi](https://help.keytive.com/it/articles/9088709-informazioni-sui-nostri-prezzi.md): Scopri come riusciamo a offrire software a prezzi più bassi. - [Preparati per l’Assistenza Remota](https://help.keytive.com/it/articles/9088962-preparati-per-l-assistenza-remota.md): Guida informativa e di preparazione per i clienti che hanno prenotato una sessione di assistenza remota. - [Qual è il tempo di risposta alle email?](https://help.keytive.com/it/articles/9088968-qual-e-il-tempo-di-risposta-alle-email.md): Tempi di risposta alle email durante l’orario lavorativo e nei fine settimana. - [Offrite sconti per acquisti in grandi quantità?](https://help.keytive.com/it/articles/9088984-offrite-sconti-per-acquisti-in-grandi-quantita.md): Opzioni di acquisto in volume disponibili per aziende e organizzazioni. - [Che cos’è un codice prodotto/licenza?](https://help.keytive.com/it/articles/9088156-che-cos-e-un-codice-prodotto-licenza.md): Scopri che cos’è un codice prodotto \(Product Key o License Key\) e perché è necessario per l’attivazione del software. - [Avete un negozio fisico?](https://help.keytive.com/it/articles/9088981-avete-un-negozio-fisico.md): Non gestiamo negozi fisici — tutti i nostri prodotti vengono venduti in formato digitale tramite il nostro sito web. - [Perché compare “NORDKEY.IO” sul mio estratto conto bancario?](https://help.keytive.com/it/articles/10965440-perche-compare-nordkey-io-sul-mio-estratto-conto-bancario.md): Spiegazione sul motivo per cui “NORDKEY.IO” appare sul tuo estratto conto dopo un acquisto effettuato su Keytive o marchi correlati. - [Offrite assistenza telefonica?](https://help.keytive.com/it/articles/11030596-offrite-assistenza-telefonica.md): Offriamo assistenza solo tramite chat ed e-mail: ecco perché. - [Avete un programma di affiliazione?](https://help.keytive.com/it/articles/11032824-avete-un-programma-di-affiliazione.md): Guadagna una commissione promuovendo Keytive tramite il nostro programma di affiliazione. - [Come partecipare a una sessione di assistenza remota](https://help.keytive.com/it/articles/11772009-come-partecipare-a-una-sessione-di-assistenza-remota.md): Hai bisogno di unirti a una sessione di supporto remoto con un tecnico Keytive? Ecco come connetterti utilizzando un link di sessione o un invito via email. ## Norsk ### Komme i gang - [Aktiveringsveiledning – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/nb/articles/10870237-aktiveringsveiledning-microsoft-office-2024-professional-plus-pc.md) - [Aktiveringsveiledning – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/nb/articles/11647817-aktiveringsveiledning-microsoft-office-2024-standard-pc.md) - [Aktiveringsveiledning – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/nb/articles/11675837-aktiveringsveiledning-microsoft-office-2024-home-business-pc-mac.md) - [Aktiveringsveiledning – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/nb/articles/11675918-aktiveringsveiledning-microsoft-office-2024-home-pc-mac.md) - [Aktiveringsveiledning – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/nb/articles/12768846-aktiveringsveiledning-microsoft-office-2024-standard-mac.md) - [Aktiveringsveiledning – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/nb/articles/9083438-aktiveringsveiledning-microsoft-office-2021-professional-plus-pc.md) - [Aktiveringsveiledning – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/nb/articles/9083663-aktiveringsveiledning-microsoft-office-2021-home-business-mac.md) - [Aktiveringsveiledning – Outlook 2021](https://help.keytive.com/nb/articles/11675265-aktiveringsveiledning-outlook-2021.md) - [Aktiveringsveiledning – Windows 11 Home & Pro](https://help.keytive.com/nb/articles/9084126-aktiveringsveiledning-windows-11-home-pro.md) - [Aktiveringsveiledning – Windows 10 Home & Pro](https://help.keytive.com/nb/articles/9083723-aktiveringsveiledning-windows-10-home-pro.md) - [Aktiveringsveiledning – Windows 11 Enterprise](https://help.keytive.com/nb/articles/11647667-aktiveringsveiledning-windows-11-enterprise.md) - [Aktiveringsveiledning – Windows 10 Enterprise](https://help.keytive.com/nb/articles/11670192-aktiveringsveiledning-windows-10-enterprise.md) - [Aktiveringsveiledning – Windows 11 Pro for Workstations](https://help.keytive.com/nb/articles/11675407-aktiveringsveiledning-windows-11-pro-for-workstations.md) - [Aktiveringsveiledning – Windows 10 Pro for Workstations](https://help.keytive.com/nb/articles/11675471-aktiveringsveiledning-windows-10-pro-for-workstations.md) - [Aktiveringsveiledning – Windows Server](https://help.keytive.com/nb/articles/11670365-aktiveringsveiledning-windows-server.md) - [Aktiveringsveiledning – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/nb/articles/11675704-aktiveringsveiledning-microsoft-office-2019-home-student-pc.md) - [Aktiveringsveiledning – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/nb/articles/11675730-aktiveringsveiledning-microsoft-office-2019-home-business-pc-mac.md) - [Aktiveringsveiledning – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/nb/articles/11677893-aktiveringsveiledning-microsoft-office-2019-professional-plus-pc.md) - [Aktiveringsveiledning – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/nb/articles/11675764-aktiveringsveiledning-microsoft-office-2016-home-student-pc.md) - [Aktiveringsveiledning – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/nb/articles/11675776-aktiveringsveiledning-microsoft-office-2016-home-business-mac.md) - [Aktiveringsveiledning – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/nb/articles/11678022-aktiveringsveiledning-microsoft-office-2016-professional-plus-pc.md) - [Aktiveringsveiledning – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/nb/articles/11679915-aktiveringsveiledning-microsoft-office-2013-professional-plus-pc.md) - [Aktiveringsveiledning – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/nb/articles/11678468-aktiveringsveiledning-microsoft-office-2010-professional-plus-pc.md) - [Aktiveringsveiledning – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/nb/articles/11678104-aktiveringsveiledning-microsoft-visio-2021-2019-2016-professional-pc.md) - [Aktiveringsveiledning – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/nb/articles/11678173-aktiveringsveiledning-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/nb/articles/13869642-surfshark.md): Denne veiledningen viser hvordan du aktiverer Surfshark-lisensen din med nøkkelkoden du fikk av oss. ### Feilsøking - [Produktnøkkelen min fungerer ikke](https://help.keytive.com/nb/articles/9086088-produktnokkelen-min-fungerer-ikke.md) - [Slik løser du Windows-feilkode: 0x80072F8F-0x20000](https://help.keytive.com/nb/articles/9086166-slik-loser-du-windows-feilkode-0x80072f8f-0x20000.md): Slik løser du feil 0x80072F8F–0x20000 i Windows 7 eller 8. - [Ingen Wi-Fi etter installasjon av Windows 11? Slik løser du det](https://help.keytive.com/nb/articles/15931488-ingen-wi-fi-etter-installasjon-av-windows-11-slik-loser-du-det.md): Hvis den bærbare maskinen mister Wi-Fi etter installasjon av Windows 11, kan du installere den trådløse driveren på nytt og koble til igjen slik. - [Løsning: .docx-filer vises med tomt ikon i stedet for Word-ikonet](https://help.keytive.com/nb/articles/15931622-losning-docx-filer-vises-med-tomt-ikon-i-stedet-for-word-ikonet.md): Hvis Word-dokumentene dine vises med et tomt eller generisk ikon i stedet for Word-ikonet i Windows, kan du løse det slik. - [Slik løser du Windows-feilkode: 0xc0ea000a](https://help.keytive.com/nb/articles/10578609-slik-loser-du-windows-feilkode-0xc0ea000a.md): Lær hvordan du løser Windows-aktiveringsfeilen 0xc0ea000a, som skyldes maskinvareendringer, ved hjelp av PowerShell. - [Slik løser du Windows-feilkode: 0xC004F050](https://help.keytive.com/nb/articles/9086231-slik-loser-du-windows-feilkode-0xc004f050.md): Slik løser du feil 0xC004F050 når du oppgraderer fra Windows Home til Pro. - [Slik løser du Windows-feilkode: 0x80070490](https://help.keytive.com/nb/articles/9086260-slik-loser-du-windows-feilkode-0x80070490.md): Slik løser du feil 0x80070490, som skyldes en skadet Windows-oppdateringskomponent. - [Slik løser du Windows-feilkode: 0x0000022](https://help.keytive.com/nb/articles/9135099-slik-loser-du-windows-feilkode-0x0000022.md): Lær hvordan du løser feil 0x0000022 som skyldes tilgangs- eller filproblemer i Windows. - [Slik løser du Windows-feilkode: 0x80070570](https://help.keytive.com/nb/articles/9086318-slik-loser-du-windows-feilkode-0x80070570.md): Lær hvordan du løser feilene 0x80070570 og 0x80070057 som skyldes skadede eller uleselige filer. - [Slik tillater du installasjon av apper fra alle kilder i Windows](https://help.keytive.com/nb/articles/9089287-slik-tillater-du-installasjon-av-apper-fra-alle-kilder-i-windows.md): Feilmelding: Appen du prøver å installere, er ikke en Microsoft-verifisert app - [Slik løser du Windows-feilkode: 0x800704CF](https://help.keytive.com/nb/articles/11030475-slik-loser-du-windows-feilkode-0x800704cf.md): Lær hvordan du løser Windows-aktiveringsfeilkode 0x800704CF, som skyldes problemer med internettforbindelsen under aktivering av produktnøkkelen. - [Slik løser du: Windows-utgaven vises ikke under installasjonen](https://help.keytive.com/nb/articles/12305214-slik-loser-du-windows-utgaven-vises-ikke-under-installasjonen.md): Hva du gjør hvis Windows ikke viser utgaven din under installasjonen. - [Slik løser du Windows-feilkode 0x80072ee7](https://help.keytive.com/nb/articles/15921187-slik-loser-du-windows-feilkode-0x80072ee7.md): Løs Windows-feilkode 0x80072ee7 ved å følge den korte videoveiledningen vår. - [Slik løser du Office-feilkodene 30182-44 / 30015-45](https://help.keytive.com/nb/articles/9318294-slik-loser-du-office-feilkodene-30182-44-30015-45.md): Løs Office-installasjonsfeilene 30182-44 og 30015-45 ved å fjerne tidligere installasjoner. - [Løsning: Du kan ikke skrive eller redigere i Excel-celler på Mac](https://help.keytive.com/nb/articles/16451815-losning-du-kan-ikke-skrive-eller-redigere-i-excel-celler-pa-mac.md): Hvis Excel på Mac ikke lar deg skrive eller redigere i noen celle, mens de andre Office-appene fungerer som normalt, er dette løsningen. - [Slik løser du Office-feil: installasjonen står fast](https://help.keytive.com/nb/articles/9318415-slik-loser-du-office-feil-installasjonen-star-fast.md): Installasjonen av Microsoft Office har stoppet eller står fast. - [Slik løser du Office-feilen: finner ikke winword.exe](https://help.keytive.com/nb/articles/11030803-slik-loser-du-office-feilen-finner-ikke-winword-exe.md): Løs Office-feilen der Windows ikke finner winword.exe ved å følge disse trinnene nøyaktig. - [Slik løser du Office-feilkode 0-2054](https://help.keytive.com/nb/articles/11087806-slik-loser-du-office-feilkode-0-2054.md): Løs installasjonsfeilen 0-2054 som kan oppstå når du installerer Microsoft Office Professional Plus. - [Slik løser du: Office 2024 vises som Office 2021](https://help.keytive.com/nb/articles/11096720-slik-loser-du-office-2024-vises-som-office-2021.md): Løs problemet der Microsoft Office 2024 vises som Office 2021 etter aktivering. - [Slik løser du: Office viser feil versjon eller bruker ikke riktig produktnøkkel](https://help.keytive.com/nb/articles/11765567-slik-loser-du-office-viser-feil-versjon-eller-bruker-ikke-riktig-produktnokkel.md): Slik fjerner du gamle eller feil Office-lisensnøkler fra PC-en. - [Slik løser du feilmeldingen «Service unavailable»](https://help.keytive.com/nb/articles/11765634-slik-loser-du-feilmeldingen-service-unavailable.md): Får du feilmeldingen «Service unavailable» på offline.officeapps.live.com? Her er hva det betyr og hvordan du løser det. - [Hva du skal gjøre hvis du ser «Preview Expired» i Office](https://help.keytive.com/nb/articles/11765732-hva-du-skal-gjore-hvis-du-ser-preview-expired-i-office.md): Ser du meldingen «Preview expired» i Office? Her får du vite hva den betyr og hvordan du aktiverer versjonen du har kjøpt. - [Slik løser du: Office-installasjonsprogrammet åpnes ikke](https://help.keytive.com/nb/articles/11771923-slik-loser-du-office-installasjonsprogrammet-apnes-ikke.md): Får du en feil som «Access is denied» når du åpner Office-installasjonsprogrammet? Slik løser du det. - [Slik løser du: Produktnøkkelen passer ikke til den installerte Office-versjonen](https://help.keytive.com/nb/articles/11780252-slik-loser-du-produktnokkelen-passer-ikke-til-den-installerte-office-versjonen.md): Slik løser du feilen som vises når Office-produktnøkkelen din ikke passer til versjonen som er installert. - [Slik løser du: O365HomePremRetail-feil ved installasjon av Office](https://help.keytive.com/nb/articles/11847666-slik-loser-du-o365homepremretail-feil-ved-installasjon-av-office.md): Får du O365HomePremRetail-feilen når du installerer Office? Slik fjerner du appen som skaper konflikten. - [Slik løser du: Smart App Control blokkerer installasjonsfilen din](https://help.keytive.com/nb/articles/11969178-slik-loser-du-smart-app-control-blokkerer-installasjonsfilen-din.md): Kort veiledning for å slå av Smart App Control i Windows, slik at du kan installere trygge filer uten problemer. - [Slik løser du feilen «We Can’t Install»](https://help.keytive.com/nb/articles/11971700-slik-loser-du-feilen-we-can-t-install.md): Slik løser du Office-feilen «We can’t install» når det ikke er oppført noen programmer å avinstallere. - [Slik løser du feilen «Couldn’t install»](https://help.keytive.com/nb/articles/11972816-slik-loser-du-feilen-couldn-t-install.md): Løs feilen «Couldn’t install» – kodene 30015-2030 \(13\) og 0-2015 \(2250\). - [Slik løser du feilkode 0-2035 \(0\) ved installasjon av Office](https://help.keytive.com/nb/articles/12126760-slik-loser-du-feilkode-0-2035-0-ved-installasjon-av-office.md): Få hjelp med feilkode 0-2035 \(0\), som skyldes at Office-installasjonsprogrammet er startet for mange ganger. Slik løser du det raskt. - [Alternativ måte å laste ned og installere Office 2024 Standard](https://help.keytive.com/nb/articles/12148781-alternativ-mate-a-laste-ned-og-installere-office-2024-standard.md): Problemer med installasjonen? Last ned Office 2024 Standard som ZIP-fil og installer den trinn for trinn. - [Alternativ måte å laste ned og installere Office 2024 Professional Plus](https://help.keytive.com/nb/articles/12149001-alternativ-mate-a-laste-ned-og-installere-office-2024-professional-plus.md): Har du problemer med installasjonen? Last ned Office 2024 Professional Plus som en ZIP-fil og installer den trinn for trinn. - [Slik slår du av antivirusprogrammet midlertidig \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/nb/articles/12158499-slik-slar-du-av-antivirusprogrammet-midlertidig-bitdefender-mcafee-norton-avast.md): Sett Bitdefender, McAfee, Norton eller Avast på pause for å laste ned og kjøre en blokkert .exe-fil. - [Slik løser du: Outlook står fast i frakoblet modus](https://help.keytive.com/nb/articles/12303527-slik-loser-du-outlook-star-fast-i-frakoblet-modus.md): Slik kobler du Outlook til igjen hvis det står «Arbeider frakoblet» - [Slik løser du: Aktiver-knappen mangler etter at du har skrevet inn lisensnøkkelen](https://help.keytive.com/nb/articles/12312059-slik-loser-du-aktiver-knappen-mangler-etter-at-du-har-skrevet-inn-lisensnokkelen.md): Hva du gjør hvis aktiveringsknappen ikke vises etter at du har skrevet inn lisensnøkkelen. - [Slik løser du «Account Error» i Office-programmer](https://help.keytive.com/nb/articles/12530357-slik-loser-du-account-error-i-office-programmer.md): Feilsøk meldingen «Account Error» i Microsoft Word, Excel eller andre Office-programmer. - [Slik løser du Outlook-feilen «Cannot start Microsoft Outlook»](https://help.keytive.com/nb/articles/12673092-slik-loser-du-outlook-feilen-cannot-start-microsoft-outlook.md): Raske trinn for å løse Outlook-oppstartsfeilen «Cannot start Microsoft Outlook. The set of folders cannot be opened.» - [Slik løser du at Outlook ikke starter etter Office-installasjonen](https://help.keytive.com/nb/articles/15921376-slik-loser-du-at-outlook-ikke-starter-etter-office-installasjonen.md): Hvis Microsoft Outlook ikke starter eller henger etter at du har installert Office, er dette slik du løser en skadet profil, et problematisk tillegg eller feil ved CSV-import. - [Løsning: Installasjonsfilen kan ikke monteres \("Filen kan ikke monteres"\)](https://help.keytive.com/nb/articles/15931537-losning-installasjonsfilen-kan-ikke-monteres-filen-kan-ikke-monteres.md): Hvis den nedlastede Office- eller Windows-installasjonsfilen ikke kan monteres, er dette slik du løser det ved å komprimere den til en ZIP-fil. - [Løsning: Office for Mac ber fortsatt om aktivering etter fullført aktivering](https://help.keytive.com/nb/articles/15931587-losning-office-for-mac-ber-fortsatt-om-aktivering-etter-fullfort-aktivering.md): Hvis Microsoft Office-lisensen din vises som aktivert på account.microsoft.com, men Word, Excel eller andre apper fortsatt ber deg om å aktivere, viser vi deg her hvordan du løser det via Terminal. ### Installasjon og aktivering - [Slik aktiverer du Windows-produktnøkkelen din](https://help.keytive.com/nb/articles/9088082-slik-aktiverer-du-windows-produktnokkelen-din.md): Aktiver Windows-produktnøkkelen din via systeminnstillingene. - [Slik lager du en Windows-installasjons-USB på en Mac med WinDiskWriter](https://help.keytive.com/nb/articles/15921238-slik-lager-du-en-windows-installasjons-usb-pa-en-mac-med-windiskwriter.md): Lag en oppstartbar Windows-installasjons-USB direkte fra Mac-en din med WinDiskWriter — ideelt når mål-PC-en verken har Windows eller macOS. - [Slik avinstallerer du programmer \(Windows/Mac\)](https://help.keytive.com/nb/articles/9088090-slik-avinstallerer-du-programmer-windows-mac.md): Fjern installerte programmer fra Windows eller macOS trinn for trinn. - [Slik oppgraderer du fra Windows Home til Pro](https://help.keytive.com/nb/articles/9088097-slik-oppgraderer-du-fra-windows-home-til-pro.md): Oppgrader PC-en fra Windows Home til Pro med en Retail-nøkkel. - [Trenger jeg en USB-minnepinne for å installere Windows?](https://help.keytive.com/nb/articles/9088129-trenger-jeg-en-usb-minnepinne-for-a-installere-windows.md): Du trenger en USB-minnepinne for å gjøre en ren installasjon av Windows. - [Hvilke aktiveringsmuligheter finnes for programvaren?](https://help.keytive.com/nb/articles/9088141-hvilke-aktiveringsmuligheter-finnes-for-programvaren.md): Programvaren kan aktiveres på nett eller direkte på datamaskinen. - [Kan jeg bruke den samme USB-pinnen til å installere Windows på en annen datamaskin?](https://help.keytive.com/nb/articles/9088150-kan-jeg-bruke-den-samme-usb-pinnen-til-a-installere-windows-pa-en-annen-datamaskin.md): Den samme USB-pinnen kan brukes på nytt til å installere Windows på en annen enhet. - [Vil en ren installasjon av Windows føre til tap av data?](https://help.keytive.com/nb/articles/9088160-vil-en-ren-installasjon-av-windows-fore-til-tap-av-data.md): En ren Windows-installasjon fjerner alle filer og programmer. - [Kan jeg bruke Windows-lisensnøkler med Parallels?](https://help.keytive.com/nb/articles/9331052-kan-jeg-bruke-windows-lisensnokler-med-parallels.md): Windows-lisensnøkler fungerer problemfritt med Parallels på Mac. - [Slik nedgraderer du Windows-versjonen din](https://help.keytive.com/nb/articles/10566579-slik-nedgraderer-du-windows-versjonen-din.md): Slik nedgraderer du fra Windows 10 eller 11 Pro, Enterprise eller Education til Home uten å miste data, også N-variantene. - [Slik aktiverer du Office over telefon](https://help.keytive.com/nb/articles/11203914-slik-aktiverer-du-office-over-telefon.md): Trinnvise instruksjoner for å aktivere Microsoft Office med telefonmetoden. - [Slik sjekker du om Windows er 32-biters eller 64-biters](https://help.keytive.com/nb/articles/12165531-slik-sjekker-du-om-windows-er-32-biters-eller-64-biters.md): Lær hvordan du raskt sjekker om datamaskinen kjører en 32-biters eller 64-biters versjon av Windows. - [Slik lager du en USB for Windows-installasjon på en Mac](https://help.keytive.com/nb/articles/12867203-slik-lager-du-en-usb-for-windows-installasjon-pa-en-mac.md): Lær hvordan du lager en USB for Windows-installasjon med macOS når datamaskinen du skal installere på, ikke kjører macOS eller Windows. ### Produkt-FAQ - [OEM vs Retail: Hva er forskjellen?](https://help.keytive.com/nb/articles/9089005-oem-vs-retail-hva-er-forskjellen.md): Sammenlign OEM- og Retail-lisenser for Windows for å forstå de viktigste forskjellene. - [Windows 11 Home vs Pro - Hva er forskjellene?](https://help.keytive.com/nb/articles/9089008-windows-11-home-vs-pro-hva-er-forskjellene.md): Sammenlign Windows 11 Home og Pro for å se hvilken versjon som passer dine behov. - [Windows 11 - Systemkrav](https://help.keytive.com/nb/articles/9098159-windows-11-systemkrav.md): Sjekk om PC-en din oppfyller minimumskravene for Windows 11. - [Slik bytter du ut av S-modus i Windows 10 & 11](https://help.keytive.com/nb/articles/10566547-slik-bytter-du-ut-av-s-modus-i-windows-10-11.md): Lær hvordan du bytter ut av S-modus i Windows 10 og 11 for å installere apper utenfor Microsoft Store. - [Støttede språk for Windows 10 og Windows 11](https://help.keytive.com/nb/articles/10811197-stottede-sprak-for-windows-10-og-windows-11.md): Finn ut hvilke språk som er tilgjengelige når du installerer Windows 10 og 11, og hvordan du legger til flere språk etter installasjonen. - [Alt som er nytt i Office 2024](https://help.keytive.com/nb/articles/11038661-alt-som-er-nytt-i-office-2024.md): Hva som er nytt i Microsoft Office 2024, inkludert viktige funksjoner, oppdateringer og endringer. - [Open XML vs. OpenDocument: Hvilket format bør du bruke?](https://help.keytive.com/nb/articles/10809174-open-xml-vs-opendocument-hvilket-format-bor-du-bruke.md): Lær de viktigste forskjellene mellom formatene Office Open XML og OpenDocument, og finn ut hvilket som passer best for deg. - [Microsoft Office 2021 vs. LibreOffice: Hva passer best for deg?](https://help.keytive.com/nb/articles/10551327-microsoft-office-2021-vs-libreoffice-hva-passer-best-for-deg.md): Sammenligning av Microsoft Office 2021 og LibreOffice – fordelene og forskjellene. - [Office-pakke: Kompatibel med iOS, Android eller ChromeOS?](https://help.keytive.com/nb/articles/9089027-office-pakke-kompatibel-med-ios-android-eller-chromeos.md): Office-pakker er bare kompatible med Windows og macOS. - [Inkluderer Office-pakken oppdateringer?](https://help.keytive.com/nb/articles/9089025-inkluderer-office-pakken-oppdateringer.md): Forstå hvordan oppdateringer fungerer for Office-pakken. - [Office-pakker vs. Microsoft 365 - Hva er forskjellene?](https://help.keytive.com/nb/articles/9089019-office-pakker-vs-microsoft-365-hva-er-forskjellene.md): Office-pakken er et engangskjøp, mens Microsoft 365 er abonnementsbasert. - [Fungerer eldre Office-filer i nyere versjoner av Office?](https://help.keytive.com/nb/articles/11740844-fungerer-eldre-office-filer-i-nyere-versjoner-av-office.md): Eldre Office-filer som .doc, .xls og .ppt fungerer i moderne Office — ingen konvertering er nødvendig. Slik fungerer kompatibiliteten. ### Betaling og levering - [Hva er inkludert i bestillingen?](https://help.keytive.com/nb/articles/9088187-hva-er-inkludert-i-bestillingen.md): Her ser du hva som er inkludert i bestillingen din. - [Hvor raskt skjer leveringen?](https://help.keytive.com/nb/articles/9088192-hvor-raskt-skjer-leveringen.md): Bestillingen din leveres umiddelbart på e-post etter kjøpet. - [Betalingsmetoder vi støtter](https://help.keytive.com/nb/articles/9088197-betalingsmetoder-vi-stotter.md): Se hvilke betalingsmetoder vi tar imot i dag. - [Jeg har ikke mottatt ordren min](https://help.keytive.com/nb/articles/9088303-jeg-har-ikke-mottatt-ordren-min.md): Hva du gjør hvis du ikke har mottatt ordren din etter at kjøpet er gjennomført. - [Engangskjøp eller abonnement?](https://help.keytive.com/nb/articles/9088308-engangskjop-eller-abonnement.md): Finn ut om produktet du kjøper er et engangskjøp eller abonnementsbasert. - [Hvordan blir bestillingen levert?](https://help.keytive.com/nb/articles/9088320-hvordan-blir-bestillingen-levert.md): Slik blir bestillingen din levert når du kjøper i butikken vår. - [Hvor finner jeg kvitteringen for kjøpet mitt?](https://help.keytive.com/nb/articles/9088335-hvor-finner-jeg-kvitteringen-for-kjopet-mitt.md): Kvitteringen ligger i bekreftelses-e-posten som sendes rett etter kjøpet. - [Hvilke land leverer dere til?](https://help.keytive.com/nb/articles/9088343-hvilke-land-leverer-dere-til.md): Vi leverer over hele verden, med umiddelbar digital levering på e-post. - [Sender dere programvaren i fysiske esker?](https://help.keytive.com/nb/articles/9088355-sender-dere-programvaren-i-fysiske-esker.md): Nei, vi tilbyr bare digital levering—her er grunnen til at det er bedre. - [Støttes betaling fra bedrifter?](https://help.keytive.com/nb/articles/9088362-stottes-betaling-fra-bedrifter.md): Betaling fra bedrifter støttes og er velkommen ved alle kjøp. - [Er det garanti på produktet?](https://help.keytive.com/nb/articles/9088332-er-det-garanti-pa-produktet.md): Alle produkter leveres med livstidsgaranti og full produktgaranti. ### Tips og funksjoner - [Slik finner du den aktiverte Windows-produktnøkkelen din](https://help.keytive.com/nb/articles/9088504-slik-finner-du-den-aktiverte-windows-produktnokkelen-din.md): Fremgangsmåte for å finne den aktiverte Windows-produktnøkkelen med Kommandoledetekst. - [Slik finner du datamaskinens spesifikasjoner \(Mac & Windows\)](https://help.keytive.com/nb/articles/9088514-slik-finner-du-datamaskinens-spesifikasjoner-mac-windows.md): Se hvordan du finner systemspesifikasjonene dine i både Windows og macOS. - [Slik tilbakestiller du Windows 10/11 til fabrikkinnstillinger](https://help.keytive.com/nb/articles/9098128-slik-tilbakestiller-du-windows-10-11-til-fabrikkinnstillinger.md): Tilbakestill Windows 10- eller 11-PC-en din uten å miste personlige filer. - [Slik bruker du diktering \(Dictate\) i Microsoft Word](https://help.keytive.com/nb/articles/10551607-slik-bruker-du-diktering-dictate-i-microsoft-word.md): Slik slår du på og bruker diktering i Microsoft Word for Microsoft 365 og Office 2021/2024. - [Slik tar du et skjermbilde på Windows og Mac](https://help.keytive.com/nb/articles/10689902-slik-tar-du-et-skjermbilde-pa-windows-og-mac.md): Slik tar du et skjermbilde på Windows og Mac med enkle hurtigtaster. - [Slik sikkerhetskopierer og gjenoppretter du Outlook-data](https://help.keytive.com/nb/articles/10689909-slik-sikkerhetskopierer-og-gjenoppretter-du-outlook-data.md): Lær hvordan du sikkerhetskopierer og gjenoppretter e-poster, kontakter og kalenderdata i Outlook på tvers av ulike Outlook-versjoner. - [Slik oppretter du en Microsoft-konto](https://help.keytive.com/nb/articles/10809480-slik-oppretter-du-en-microsoft-konto.md): Trinnvis veiledning for å opprette en Microsoft-konto, inkludert tips til vanlige problemer. - [Slik legger du Office-ikoner på skrivebordet og oppgavelinjen](https://help.keytive.com/nb/articles/11139762-slik-legger-du-office-ikoner-pa-skrivebordet-og-oppgavelinjen.md): Legg snarveier til Office-programmer som Word og Excel på skrivebordet og oppgavelinjen. ### Andre spørsmål - [Hvem står bak Keytive?](https://help.keytive.com/nb/articles/9088663-hvem-star-bak-keytive.md): Informasjon om selskapet bak Keytive.com. - [Om prisene våre](https://help.keytive.com/nb/articles/9088709-om-prisene-vare.md): Se hvordan vi kan tilby programvare til lavere priser. - [Forbered deg på fjernsupport](https://help.keytive.com/nb/articles/9088962-forbered-deg-pa-fjernsupport.md): Informasjon og forberedelser for kunder som har booket en fjernsupportøkt. - [Hva er svartiden deres på e-post?](https://help.keytive.com/nb/articles/9088968-hva-er-svartiden-deres-pa-e-post.md): Svartider på e-post i åpningstiden og i helgene forklart. - [Tilbyr dere mengderabatt?](https://help.keytive.com/nb/articles/9088984-tilbyr-dere-mengderabatt.md): Innkjøpsmuligheter for større mengder for bedrifter og organisasjoner. - [Hva er en produktnøkkel/lisensnøkkel?](https://help.keytive.com/nb/articles/9088156-hva-er-en-produktnokkel-lisensnokkel.md): Forstå hva en produktnøkkel/lisensnøkkel er, og hvorfor den kreves for å aktivere programvare. - [Har dere en fysisk butikk?](https://help.keytive.com/nb/articles/9088981-har-dere-en-fysisk-butikk.md): Vi har ingen fysiske butikker — alle produkter selges digitalt via nettsiden vår. - [Hvorfor står «NORDKEY.IO» på bankutskriften min?](https://help.keytive.com/nb/articles/10965440-hvorfor-star-nordkey-io-pa-bankutskriften-min.md): Forklaring på hvorfor NORDKEY.IO står på bankutskriften din etter et kjøp hos Keytive eller en av våre tilknyttede merkevarer. - [Tilbyr dere telefonsupport?](https://help.keytive.com/nb/articles/11030596-tilbyr-dere-telefonsupport.md): Vi tilbyr kun support via chat og e-post—her er grunnen. - [Har dere et affiliateprogram?](https://help.keytive.com/nb/articles/11032824-har-dere-et-affiliateprogram.md): Tjen provisjon ved å promotere Keytive gjennom affiliateprogrammet vårt. - [Slik blir du med i en fjernsupportøkt](https://help.keytive.com/nb/articles/11772009-slik-blir-du-med-i-en-fjernsupportokt.md): Skal du bli med i en fjernsupportøkt med en Keytive-tekniker? Slik kobler du til med en øktlenke eller en invitasjon på e-post. ## Polski ### Instrukcje - [Przewodnik aktywacji – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/pl/articles/10870237-przewodnik-aktywacji-microsoft-office-2024-professional-plus-pc.md) - [Przewodnik aktywacji – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/pl/articles/11647817-przewodnik-aktywacji-microsoft-office-2024-standard-pc.md) - [Przewodnik aktywacji – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/pl/articles/11675837-przewodnik-aktywacji-microsoft-office-2024-home-business-pc-mac.md) - [Przewodnik aktywacji – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/pl/articles/11675918-przewodnik-aktywacji-microsoft-office-2024-home-pc-mac.md) - [Przewodnik aktywacji – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/pl/articles/12768846-przewodnik-aktywacji-microsoft-office-2024-standard-mac.md) - [Przewodnik aktywacji – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/pl/articles/9083438-przewodnik-aktywacji-microsoft-office-2021-professional-plus-pc.md) - [Przewodnik aktywacji – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/pl/articles/9083663-przewodnik-aktywacji-microsoft-office-2021-home-business-mac.md) - [Przewodnik aktywacji – Outlook 2021](https://help.keytive.com/pl/articles/11675265-przewodnik-aktywacji-outlook-2021.md) - [Przewodnik aktywacji – Windows 11 Home & Pro](https://help.keytive.com/pl/articles/9084126-przewodnik-aktywacji-windows-11-home-pro.md) - [Przewodnik aktywacji – Windows 10 Home & Pro](https://help.keytive.com/pl/articles/9083723-przewodnik-aktywacji-windows-10-home-pro.md) - [Przewodnik aktywacji – Windows 11 Enterprise](https://help.keytive.com/pl/articles/11647667-przewodnik-aktywacji-windows-11-enterprise.md) - [Przewodnik aktywacji – Windows 10 Enterprise](https://help.keytive.com/pl/articles/11670192-przewodnik-aktywacji-windows-10-enterprise.md) - [Przewodnik aktywacji – Windows 11 Pro for Workstations](https://help.keytive.com/pl/articles/11675407-przewodnik-aktywacji-windows-11-pro-for-workstations.md) - [Przewodnik aktywacji – Windows 10 Pro for Workstations](https://help.keytive.com/pl/articles/11675471-przewodnik-aktywacji-windows-10-pro-for-workstations.md) - [Przewodnik aktywacji – Windows Server](https://help.keytive.com/pl/articles/11670365-przewodnik-aktywacji-windows-server.md) - [Przewodnik aktywacji – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/pl/articles/11675704-przewodnik-aktywacji-microsoft-office-2019-home-student-pc.md) - [Przewodnik aktywacji – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/pl/articles/11675730-przewodnik-aktywacji-microsoft-office-2019-home-business-pc-mac.md) - [Przewodnik aktywacji – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/pl/articles/11677893-przewodnik-aktywacji-microsoft-office-2019-professional-plus-pc.md) - [Przewodnik aktywacji – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/pl/articles/11675764-przewodnik-aktywacji-microsoft-office-2016-home-student-pc.md) - [Przewodnik aktywacji – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/pl/articles/11675776-przewodnik-aktywacji-microsoft-office-2016-home-business-mac.md) - [Przewodnik aktywacji – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/pl/articles/11678022-przewodnik-aktywacji-microsoft-office-2016-professional-plus-pc.md) - [Przewodnik aktywacji – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/pl/articles/11679915-przewodnik-aktywacji-microsoft-office-2013-professional-plus-pc.md) - [Przewodnik aktywacji – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/pl/articles/11678468-przewodnik-aktywacji-microsoft-office-2010-professional-plus-pc.md) - [Przewodnik aktywacji – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/pl/articles/11678104-przewodnik-aktywacji-microsoft-visio-2021-2019-2016-professional-pc.md) - [Przewodnik aktywacji – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/pl/articles/11678173-przewodnik-aktywacji-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/pl/articles/13869642-surfshark.md): Ten przewodnik wyjaśnia, jak aktywować licencję Surfshark przy użyciu kodu klucza otrzymanego od nas. ### Rozwiązywanie problemów - [Mój klucz produktu nie działa](https://help.keytive.com/pl/articles/9086088-moj-klucz-produktu-nie-dziala.md) - [Jak naprawić błąd Windows: 0x80072F8F-0x20000](https://help.keytive.com/pl/articles/9086166-jak-naprawic-blad-windows-0x80072f8f-0x20000.md): Dowiedz się, jak naprawić błąd 0x80072F8F–0x20000 w systemie Windows 7 lub 8. - [Brak Wi-Fi po zainstalowaniu Windows 11? Oto jak to naprawić](https://help.keytive.com/pl/articles/15931488-brak-wi-fi-po-zainstalowaniu-windows-11-oto-jak-to-naprawic.md): Jeśli twój laptop traci Wi-Fi po zainstalowaniu Windows 11, dowiedz się, jak ponownie zainstalować sterownik sieci bezprzewodowej i wrócić online. - [Jak naprawić problem, gdy pliki .docx pokazują puste ikony zamiast ikony Worda](https://help.keytive.com/pl/articles/15931622-jak-naprawic-problem-gdy-pliki-docx-pokazuja-puste-ikony-zamiast-ikony-worda.md): Jeśli twoje dokumenty Word pokazują pustą lub ogólną ikonę zamiast ikony Worda w Windows, dowiedz się, jak to naprawić. - [Jak naprawić błąd Windows: 0xc0ea000a](https://help.keytive.com/pl/articles/10578609-jak-naprawic-blad-windows-0xc0ea000a.md): Dowiedz się, jak naprawić błąd aktywacji Windows 0xc0ea000a, spowodowany zmianą sprzętu, za pomocą PowerShell. - [Jak naprawić błąd Windows: 0xC004F050](https://help.keytive.com/pl/articles/9086231-jak-naprawic-blad-windows-0xc004f050.md): Dowiedz się, jak naprawić błąd 0xC004F050 podczas aktualizacji z Windows Home do Pro. - [Jak naprawić błąd Windows: 0x80070490](https://help.keytive.com/pl/articles/9086260-jak-naprawic-blad-windows-0x80070490.md): Dowiedz się, jak naprawić błąd 0x80070490 związany z aktualizacją systemu Windows. - [Jak naprawić błąd Windows: 0x0000022](https://help.keytive.com/pl/articles/9135099-jak-naprawic-blad-windows-0x0000022.md): Dowiedz się, jak naprawić błąd 0x0000022 spowodowany problemami z uprawnieniami lub plikami w systemie Windows. - [Jak naprawić błąd Windows: 0x80070570](https://help.keytive.com/pl/articles/9086318-jak-naprawic-blad-windows-0x80070570.md): Dowiedz się, jak naprawić błędy 0x80070570 i 0x80070057 spowodowane uszkodzonymi lub nieczytelnymi plikami. - [Włączanie instalacji aplikacji z dowolnego źródła w systemie Windows](https://help.keytive.com/pl/articles/9089287-wlaczanie-instalacji-aplikacji-z-dowolnego-zrodla-w-systemie-windows.md): Komunikat błędu: Aplikacja, którą próbujesz zainstalować, nie pochodzi ze zweryfikowanego źródła Microsoft - [Jak naprawić błąd Windows: 0x800704CF](https://help.keytive.com/pl/articles/11030475-jak-naprawic-blad-windows-0x800704cf.md): Napraw błąd 0x800704CF związany z problemami z połączeniem internetowym podczas aktywacji systemu Windows. - [Jak naprawić: Brak wyboru edycji systemu Windows podczas instalacji](https://help.keytive.com/pl/articles/12305214-jak-naprawic-brak-wyboru-edycji-systemu-windows-podczas-instalacji.md): Co zrobić, jeśli edycja Windows nie pojawia się podczas instalacji. - [Jak naprawić kod błędu systemu Windows: 0x80072ee7](https://help.keytive.com/pl/articles/15921187-jak-naprawic-kod-bledu-systemu-windows-0x80072ee7.md): Napraw kod błędu systemu Windows 0x80072ee7, postępując zgodnie z naszym krótkim poradnikiem wideo. - [Jak naprawić błęd Office: 30182-44 / 30015-45](https://help.keytive.com/pl/articles/9318294-jak-naprawic-bled-office-30182-44-30015-45.md): Napraw błędy instalacji Office 30182-44 i 30015-45, usuwając poprzednie wersje. - [Jak naprawić problem, gdy nie można pisać ani edytować w komórkach Excela na Macu](https://help.keytive.com/pl/articles/16451815-jak-naprawic-problem-gdy-nie-mozna-pisac-ani-edytowac-w-komorkach-excela-na-macu.md): Jeśli Excel na Macu nie pozwala pisać ani edytować w żadnej komórce, a pozostałe aplikacje Office działają normalnie, oto jak to naprawić. - [Jak naprawić błąd Office: Instalacja się zawiesiła](https://help.keytive.com/pl/articles/9318415-jak-naprawic-blad-office-instalacja-sie-zawiesila.md) - [Jak naprawić błąd Office: Nie może znaleźć winword.exe](https://help.keytive.com/pl/articles/11030803-jak-naprawic-blad-office-nie-moze-znalezc-winword-exe.md): Napraw błąd Office, w którym system Windows informuje, że nie może znaleźć winword.exe, wykonując dokładnie te kroki. - [Jak naprawić błąd Office: 0-2054](https://help.keytive.com/pl/articles/11087806-jak-naprawic-blad-office-0-2054.md): Rozwiąż błąd instalacji 0-2054, który może wystąpić podczas instalacji Microsoft Office 2024 Professional Plus \(PC\). - [Jak naprawić: Office 2024 wyświetla się jako Office 2021](https://help.keytive.com/pl/articles/11096720-jak-naprawic-office-2024-wyswietla-sie-jako-office-2021.md): Rozwiąż problem, w którym Microsoft Office 2024 wyświetla się jako Office 2021 po aktywacji. - [Jak naprawić: Office wyświetla niewłaściwą wersję lub nie używa właściwego klucza produktu](https://help.keytive.com/pl/articles/11765567-jak-naprawic-office-wyswietla-niewlasciwa-wersje-lub-nie-uzywa-wlasciwego-klucza-produktu.md): Oto jak usunąć stare lub nieprawidłowe klucze licencyjne pakietu Office z komputera. - [Jak naprawić: Błąd „Usługa niedostępna”](https://help.keytive.com/pl/articles/11765634-jak-naprawic-blad-usluga-niedostepna.md): Widzisz komunikat „Usługa niedostępna” na offline.officeapps.live.com? Zobacz, co to oznacza i jak to naprawić. - [Co zrobić, jeśli pojawia się komunikat „Wersja próbna wygasła” w Office](https://help.keytive.com/pl/articles/11765732-co-zrobic-jesli-pojawia-sie-komunikat-wersja-probna-wygasla-w-office.md): Widzisz komunikat „Wersja próbna wygasła” w Office? Zobacz, co to oznacza i jak aktywować zakupioną wersję. - [Jak naprawić: Nie można otworzyć pliku instalacyjnego Office](https://help.keytive.com/pl/articles/11771923-jak-naprawic-nie-mozna-otworzyc-pliku-instalacyjnego-office.md): Pojawia się błąd „Odmowa dostępu” przy uruchamianiu instalatora Office? Zobacz, jak to rozwiązać. - [Jak naprawić: Klucz produktu nie pasuje do zainstalowanej wersji Office](https://help.keytive.com/pl/articles/11780252-jak-naprawic-klucz-produktu-nie-pasuje-do-zainstalowanej-wersji-office.md): Rozwiąż problem, gdy klucz do Office nie pasuje do wersji zainstalowanej na Twoim komputerze. - [Jak naprawić: Błąd O365HomePremRetail podczas instalacji Office](https://help.keytive.com/pl/articles/11847666-jak-naprawic-blad-o365homepremretail-podczas-instalacji-office.md): Podczas instalacji pakietu Office pojawia się błąd O365HomePremRetail? Usuń wstępnie zainstalowaną aplikację Office, aby to naprawić. - [Jak naprawić: Funkcja Inteligentna kontrola aplikacji blokuje plik instalacyjny](https://help.keytive.com/pl/articles/11969178-jak-naprawic-funkcja-inteligentna-kontrola-aplikacji-blokuje-plik-instalacyjny.md): Krótki przewodnik, jak wyłączyć Smart App Control w systemie Windows, aby móc bez problemu zainstalować bezpieczne pliki. - [Jak naprawić: Błąd „We Can’t Install”](https://help.keytive.com/pl/articles/11971700-jak-naprawic-blad-we-can-t-install.md): Dowiedz się, jak naprawić błąd „Nie można zainstalować”, gdy nie są wyświetlane żadne programy do odinstalowania. - [Jak naprawić: Błąd “Couldn’t install”](https://help.keytive.com/pl/articles/11972816-jak-naprawic-blad-couldn-t-install.md): Napraw błąd ‘Nie można zainstalować’ – kody 30015-2030 \(13\) i 0-2015 \(2250\). - [Jak naprawić: Błąd 0-2035 \(0\) podczas instalacji Office](https://help.keytive.com/pl/articles/12126760-jak-naprawic-blad-0-2035-0-podczas-instalacji-office.md): Błąd 0-2035 \(0\) podczas instalacji? Zwykle pojawia się, gdy instalator jest uruchamiany zbyt wiele razy w krótkim czasie. - [Alternatywny sposób pobrania i zainstalowania Office 2024 Standard](https://help.keytive.com/pl/articles/12148781-alternatywny-sposob-pobrania-i-zainstalowania-office-2024-standard.md): Masz problem z instalacją? Pobierz Office 2024 Standard jako plik ZIP i zainstaluj go krok po kroku. - [Alternatywny sposób pobrania i zainstalowania Office 2024 Professional Plus](https://help.keytive.com/pl/articles/12149001-alternatywny-sposob-pobrania-i-zainstalowania-office-2024-professional-plus.md): Masz problem z instalacją? Pobierz Office 2024 Professional Plus jako plik ZIP i zainstaluj go krok po kroku. - [Jak tymczasowo wyłączyć program antywirusowy \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/pl/articles/12158499-jak-tymczasowo-wylaczyc-program-antywirusowy-bitdefender-mcafee-norton-avast.md): Wstrzymaj Bitdefender, McAfee, Norton lub Avast, aby pobrać i uruchomić zablokowany plik .exe. - [Jak naprawić: Outlook utknął w trybie offline](https://help.keytive.com/pl/articles/12303527-jak-naprawic-outlook-utknal-w-trybie-offline.md): Przywróć Outlook do trybu online, jeśli widzisz “Praca w trybie offline” - [Jak naprawić: Brak przycisku aktywacji po wpisaniu klucza produktu](https://help.keytive.com/pl/articles/12312059-jak-naprawic-brak-przycisku-aktywacji-po-wpisaniu-klucza-produktu.md): Co zrobić, gdy przycisk aktywacji nie pojawia się po wpisaniu klucza produktu. - [Jak naprawić: Błąd „Problem z kontem” w aplikacjach Office](https://help.keytive.com/pl/articles/12530357-jak-naprawic-blad-problem-z-kontem-w-aplikacjach-office.md): Zobacz, jak usunąć komunikat „Problem z kontem” w Wordzie, Excelu lub Outlooku. - [Jak naprawić: błąd Outlook „Nie można uruchomić programu Microsoft Outlook”](https://help.keytive.com/pl/articles/12673092-jak-naprawic-blad-outlook-nie-mozna-uruchomic-programu-microsoft-outlook.md): Proste kroki, aby rozwiązać błąd „Nie można uruchomić programu Microsoft Outlook. Zestaw folderów nie może zostać otwarty.” - [Jak naprawić problem, gdy program Outlook nie otwiera się po zainstalowaniu pakietu Office](https://help.keytive.com/pl/articles/15921376-jak-naprawic-problem-gdy-program-outlook-nie-otwiera-sie-po-zainstalowaniu-pakietu-office.md): Jeśli program Microsoft Outlook nie uruchamia się lub zawiesza po zainstalowaniu pakietu Office, dowiedz się, jak naprawić uszkodzony profil, problematyczny dodatek lub błąd importu pliku CSV. - [Jak naprawić problem, gdy plik instalacyjny się nie montuje](https://help.keytive.com/pl/articles/15931537-jak-naprawic-problem-gdy-plik-instalacyjny-sie-nie-montuje.md): Jeśli pobrany plik instalacyjny Office lub Windows się nie montuje, dowiedz się, jak to naprawić, kompresując go do pliku ZIP. - [Office na Macu wciąż prosi o aktywację mimo udanej aktywacji](https://help.keytive.com/pl/articles/15931587-office-na-macu-wciaz-prosi-o-aktywacje-mimo-udanej-aktywacji.md): Jeśli twoja licencja Microsoft Office jest widoczna jako aktywowana na account.microsoft.com, ale Word, Excel lub inne aplikacje wciąż proszą o aktywację, dowiedz się, jak to naprawić przez Terminal. ### Instalacja i aktywacja - [Jak aktywować klucz produktu Windows](https://help.keytive.com/pl/articles/9088082-jak-aktywowac-klucz-produktu-windows.md): Aktywuj klucz produktu Windows w ustawieniach systemu. - [Jak utworzyć instalacyjny nośnik USB systemu Windows na komputerze Mac za pomocą WinDiskWriter](https://help.keytive.com/pl/articles/15921238-jak-utworzyc-instalacyjny-nosnik-usb-systemu-windows-na-komputerze-mac-za-pomoca-windiskwriter.md): Utwórz rozruchowy instalacyjny nośnik USB systemu Windows bezpośrednio z komputera Mac za pomocą WinDiskWriter — idealne, gdy docelowy komputer nie ma systemu Windows ani macOS. - [Jak odinstalować programy \(Windows/Mac\)](https://help.keytive.com/pl/articles/9088090-jak-odinstalowac-programy-windows-mac.md): Usuń zainstalowane programy z Windows lub macOS krok po kroku. - [Jak zaktualizować system Windows z Home do Pro](https://help.keytive.com/pl/articles/9088097-jak-zaktualizowac-system-windows-z-home-do-pro.md): Zaktualizuj system z Windows Home do Pro za pomocą klucza Retail. - [Czy potrzebuję pendrive’a, aby zainstalować system Windows?](https://help.keytive.com/pl/articles/9088129-czy-potrzebuje-pendrive-a-aby-zainstalowac-system-windows.md): Do czystej instalacji systemu Windows potrzebny jest pendrive USB. - [Jakie są opcje aktywacji oprogramowania?](https://help.keytive.com/pl/articles/9088141-jakie-sa-opcje-aktywacji-oprogramowania.md): Oprogramowanie można aktywować online lub bezpośrednio na komputerze. - [Czy mogę użyć tego samego pendrive’a do instalacji Windows na innym komputerze?](https://help.keytive.com/pl/articles/9088150-czy-moge-uzyc-tego-samego-pendrive-a-do-instalacji-windows-na-innym-komputerze.md): Ten sam pendrive USB można ponownie użyć do instalacji Windows na innym urządzeniu. - [Czy czysta instalacja systemu Windows powoduje utratę danych?](https://help.keytive.com/pl/articles/9088160-czy-czysta-instalacja-systemu-windows-powoduje-utrate-danych.md): Czysta instalacja systemu Windows usuwa wszystkie pliki i programy. - [Czy mogę używać kluczy licencyjnych Windows z Parallels?](https://help.keytive.com/pl/articles/9331052-czy-moge-uzywac-kluczy-licencyjnych-windows-z-parallels.md): Klucze licencyjne Windows działają bez problemu z Parallels na Macu. - [Jak obniżyć wersję systemu Windows](https://help.keytive.com/pl/articles/10566579-jak-obnizyc-wersje-systemu-windows.md): Dowiedz się, jak obniżyć wersję systemu Windows 10 lub 11 Pro, Enterprise lub Education do wersji Home bez utraty danych, w tym edycji N. - [Jak aktywować Office przez telefon](https://help.keytive.com/pl/articles/11203914-jak-aktywowac-office-przez-telefon.md): Instrukcja krok po kroku, jak aktywować Microsoft Office za pomocą metody telefonicznej. - [Jak sprawdzić, czy Twój Windows jest 32-bitowy czy 64-bitowy](https://help.keytive.com/pl/articles/12165531-jak-sprawdzic-czy-twoj-windows-jest-32-bitowy-czy-64-bitowy.md): Dowiedz się szybko, czy Twój komputer działa w 32- czy 64-bitowej wersji systemu Windows. - [Jak utworzyć instalacyjny pendrive z Windows na komputerze Mac](https://help.keytive.com/pl/articles/12867203-jak-utworzyc-instalacyjny-pendrive-z-windows-na-komputerze-mac.md): Dowiedz się, jak utworzyć instalacyjny pendrive z systemem Windows przy użyciu macOS, gdy komputer, na którym chcesz zainstalować Windows, nie działa na macOS ani Windows. ### FAQ dotyczące produktów - [OEM vs Retail: Jaka jest różnica?](https://help.keytive.com/pl/articles/9089005-oem-vs-retail-jaka-jest-roznica.md): Porównaj licencje Windows OEM i Retail, aby poznać kluczowe różnice. - [Windows 11 Home vs Pro - Jakie są różnice?](https://help.keytive.com/pl/articles/9089008-windows-11-home-vs-pro-jakie-sa-roznice.md): Porównaj Windows 11 Home i Pro, aby wybrać wersję odpowiednią dla siebie. - [Windows 11 – Wymagania systemowe](https://help.keytive.com/pl/articles/9098159-windows-11-wymagania-systemowe.md): Sprawdź, czy Twój komputer spełnia minimalne wymagania systemowe dla Windows 11. - [Jak wyłączyć tryb S w systemie Windows 10 i 11](https://help.keytive.com/pl/articles/10566547-jak-wylaczyc-tryb-s-w-systemie-windows-10-i-11.md): Dowiedz się, jak wyłączyć tryb S w systemie Windows 10 i 11, aby instalować aplikacje spoza Microsoft Store. - [Obsługiwane języki podczas instalacji Windows 10 i 11](https://help.keytive.com/pl/articles/10811197-obslugiwane-jezyki-podczas-instalacji-windows-10-i-11.md): Sprawdź, jakie języki są dostępne podczas instalacji Windows 10 i 11 oraz jak dodać więcej języków po instalacji. - [Wszystko, co nowe w Office 2024](https://help.keytive.com/pl/articles/11038661-wszystko-co-nowe-w-office-2024.md): Nowe funkcje, aktualizacje i zmiany w Microsoft Office 2024. - [Open XML vs. OpenDocument: Który format wybrać?](https://help.keytive.com/pl/articles/10809174-open-xml-vs-opendocument-ktory-format-wybrac.md): Poznaj kluczowe różnice między formatami Office Open XML i OpenDocument i wybierz ten, który najlepiej odpowiada twoim potrzebom. - [Microsoft Office 2021 vs. LibreOffice: Który jest najlepszy dla Ciebie?](https://help.keytive.com/pl/articles/10551327-microsoft-office-2021-vs-libreoffice-ktory-jest-najlepszy-dla-ciebie.md): Porównanie Microsoft Office 2021 i LibreOffice – ich zalety i różnice. - [Office Suite – Czy jest kompatybilny z iOS, Androidem lub ChromeOS?](https://help.keytive.com/pl/articles/9089027-office-suite-czy-jest-kompatybilny-z-ios-androidem-lub-chromeos.md): Pakiety Office są kompatybilne tylko z systemami Windows i macOS. - [Czy pakiet Office zawiera aktualizacje?](https://help.keytive.com/pl/articles/9089025-czy-pakiet-office-zawiera-aktualizacje.md): Sprawdź, jak działają aktualizacje pakietu Office. - [Office Suite vs Microsoft 365 – Jakie są różnice?](https://help.keytive.com/pl/articles/9089019-office-suite-vs-microsoft-365-jakie-sa-roznice.md): Pakiet Office to jednorazowy zakup, a Microsoft 365 to subskrypcja. - [Czy starsze pliki Office działają w nowszych wersjach Office?](https://help.keytive.com/pl/articles/11740844-czy-starsze-pliki-office-dzialaja-w-nowszych-wersjach-office.md): Starsze pliki Office, takie jak .doc, .xls i .ppt, działają w nowych wersjach – bez potrzeby konwertowania. Zobacz, jak to działa. ### Płatności i dostawa - [Co zawiera zamówienie?](https://help.keytive.com/pl/articles/9088187-co-zawiera-zamowienie.md): Oto co zawiera Twoje zamówienie. - [Jak szybko otrzymam zamówienie?](https://help.keytive.com/pl/articles/9088192-jak-szybko-otrzymam-zamowienie.md): Zamówienie jest natychmiast wysyłane na Twój e-mail po zakupie. - [Obsługiwane metody płatności](https://help.keytive.com/pl/articles/9088197-obslugiwane-metody-platnosci.md): Sprawdź, jakie metody płatności obecnie akceptujemy. - [Nie otrzymałem/am zamówienia](https://help.keytive.com/pl/articles/9088303-nie-otrzymalem-am-zamowienia.md): Co zrobić, jeśli nie otrzymałeś zamówienia po zakupie. - [Jednorazowy zakup czy model subskrypcyjny?](https://help.keytive.com/pl/articles/9088308-jednorazowy-zakup-czy-model-subskrypcyjny.md): Sprawdź, czy kupowany produkt to jednorazowy zakup czy subskrypcja. - [Jak dostarczane jest zamówienie?](https://help.keytive.com/pl/articles/9088320-jak-dostarczane-jest-zamowienie.md): Dowiedz się, jak dostarczane jest Twoje zamówienie podczas zakupów w naszym sklepie. - [Gdzie znajdę paragon lub fakturę za zakup?](https://help.keytive.com/pl/articles/9088335-gdzie-znajde-paragon-lub-fakture-za-zakup.md): Paragon znajduje się w wiadomości e-mail z potwierdzeniem zakupu. - [Do jakich krajów dostarczacie?](https://help.keytive.com/pl/articles/9088343-do-jakich-krajow-dostarczacie.md): Dostarczamy na cały świat za pomocą natychmiastowej dostawy e-mail. - [Czy wysyłacie oprogramowanie w fizycznych pudełkach?](https://help.keytive.com/pl/articles/9088355-czy-wysylacie-oprogramowanie-w-fizycznych-pudelkach.md): Nie, oferujemy tylko dostawę cyfrową—zobacz dlaczego to lepsze. - [Czy obsługujecie płatności od firm?](https://help.keytive.com/pl/articles/9088362-czy-obslugujecie-platnosci-od-firm.md): Płatności firmowe są obsługiwane przy wszystkich zakupach. - [Czy produkt objęty jest gwarancją?](https://help.keytive.com/pl/articles/9088332-czy-produkt-objety-jest-gwarancja.md): Wszystkie produkty objęte są dożywotnią gwarancją i pełną ochroną. ### Porady i funkcje - [Jak znaleźć aktywowany klucz produktu Windows](https://help.keytive.com/pl/articles/9088504-jak-znalezc-aktywowany-klucz-produktu-windows.md): Sprawdź, jak odzyskać klucz produktu po aktywacji systemu Windows. - [Jak sprawdzić specyfikację komputera \(Mac i Windows\)](https://help.keytive.com/pl/articles/9088514-jak-sprawdzic-specyfikacje-komputera-mac-i-windows.md): Jak sprawdzić dane systemowe na Windowsie i macOS. - [Jak przywrócić ustawienia fabryczne w Windows 10/11](https://help.keytive.com/pl/articles/9098128-jak-przywrocic-ustawienia-fabryczne-w-windows-10-11.md): Zresetuj system Windows 10 lub 11 bez utraty plików. - [Jak używać dyktowania \(Dictate\) w Microsoft Word](https://help.keytive.com/pl/articles/10551607-jak-uzywac-dyktowania-dictate-w-microsoft-word.md): Jak włączyć i używać dyktowania w Microsoft Word dla Microsoft 365 i Office 2021/2024. - [Jak zrobić zrzut ekranu w Windows i Mac](https://help.keytive.com/pl/articles/10689902-jak-zrobic-zrzut-ekranu-w-windows-i-mac.md): Dowiedz się, jak zrobić zrzut ekranu w Windows i Mac za pomocą prostych skrótów klawiaturowych. - [Jak wykonać kopię zapasową i przywrócić dane Outlook](https://help.keytive.com/pl/articles/10689909-jak-wykonac-kopie-zapasowa-i-przywrocic-dane-outlook.md): Dowiedz się, jak wykonać kopię zapasową i przywrócić wiadomości e-mail, kontakty i dane kalendarza w różnych wersjach Outlooka. - [Jak utworzyć konto Microsoft](https://help.keytive.com/pl/articles/10809480-jak-utworzyc-konto-microsoft.md): Przewodnik krok po kroku dotyczący tworzenia konta Microsoft, wraz z poradami dotyczącymi rozwiązywania typowych problemów. - [Jak dodać ikony Office na pulpit i pasek zadań](https://help.keytive.com/pl/articles/11139762-jak-dodac-ikony-office-na-pulpit-i-pasek-zadan.md): Dodaj skróty do programów Office, takich jak Word i Excel, na pulpit lub przypnij je do paska zadań ### Inne pytania - [Kto stoi za Keytive?](https://help.keytive.com/pl/articles/9088663-kto-stoi-za-keytive.md): Informacje o firmie stojącej za Keytive.com. - [O naszych cenach](https://help.keytive.com/pl/articles/9088709-o-naszych-cenach.md): Zobacz, jak możemy oferować oprogramowanie w niższych cenach. - [Przygotuj się do pomocy zdalnej](https://help.keytive.com/pl/articles/9088962-przygotuj-sie-do-pomocy-zdalnej.md): Informacje i wskazówki dla klientów, którzy zarezerwowali sesję pomocy zdalnej. - [Jaki jest czas odpowiedzi na e-maile?](https://help.keytive.com/pl/articles/9088968-jaki-jest-czas-odpowiedzi-na-e-maile.md): Czas odpowiedzi na e-maile w godzinach pracy i poza nimi. - [Czy oferujecie zniżki przy zakupach hurtowych?](https://help.keytive.com/pl/articles/9088984-czy-oferujecie-znizki-przy-zakupach-hurtowych.md): Opcje zakupu hurtowego dla firm i organizacji. - [Czym jest klucz produktu/licencyjny?](https://help.keytive.com/pl/articles/9088156-czym-jest-klucz-produktu-licencyjny.md): Czym jest klucz produktu/licencyjny i dlaczego jest potrzebny do aktywacji. - [Czy posiadacie sklep stacjonarny?](https://help.keytive.com/pl/articles/9088981-czy-posiadacie-sklep-stacjonarny.md): Nie posiadamy sklepu stacjonarnego – wszystkie produkty sprzedajemy online. - [Dlaczego na moim wyciągu bankowym widnieje „NORDKEY.IO”?](https://help.keytive.com/pl/articles/10965440-dlaczego-na-moim-wyciagu-bankowym-widnieje-nordkey-io.md): Wyjaśnienie, dlaczego na wyciągu bankowym po zakupie w Keytive lub powiązanych markach widnieje NORDKEY.IO. - [Czy oferujecie pomoc telefoniczną?](https://help.keytive.com/pl/articles/11030596-czy-oferujecie-pomoc-telefoniczna.md): Oferujemy wsparcie wyłącznie przez czat i e-mail — oto dlaczego. - [Czy oferujecie program partnerski?](https://help.keytive.com/pl/articles/11032824-czy-oferujecie-program-partnerski.md): Zarabiaj prowizję, promując Keytive w naszym programie partnerskim. - [Jak dołączyć do sesji zdalnej pomocy](https://help.keytive.com/pl/articles/11772009-jak-dolaczyc-do-sesji-zdalnej-pomocy.md): Musisz dołączyć do sesji zdalnej pomocy technicznej? Oto jak to zrobić przez link lub e-mail. ## Pусский ### Начало работы - [Руководство по активации — Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/ru/articles/10870237-руководство-по-активации-microsoft-office-2024-professional-plus-pc.md) - [Руководство по активации — Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/ru/articles/11647817-руководство-по-активации-microsoft-office-2024-standard-pc.md) - [Руководство по активации — Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/ru/articles/11675837-руководство-по-активации-microsoft-office-2024-home-business-pc-mac.md) - [Руководство по активации – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/ru/articles/11675918-руководство-по-активации-microsoft-office-2024-home-pc-mac.md) - [Руководство по активации — Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/ru/articles/12768846-руководство-по-активации-microsoft-office-2024-standard-mac.md) - [Руководство по активации — Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/ru/articles/9083438-руководство-по-активации-microsoft-office-2021-professional-plus-pc.md) - [Руководство по активации — Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/ru/articles/9083663-руководство-по-активации-microsoft-office-2021-home-business-mac.md) - [Руководство по активации — Outlook 2021](https://help.keytive.com/ru/articles/11675265-руководство-по-активации-outlook-2021.md) - [Руководство по активации — Windows 11 Home и Pro](https://help.keytive.com/ru/articles/9084126-руководство-по-активации-windows-11-home-и-pro.md) - [Руководство по активации — Windows 10 Home & Pro](https://help.keytive.com/ru/articles/9083723-руководство-по-активации-windows-10-home-pro.md) - [Руководство по активации — Windows 11 Enterprise](https://help.keytive.com/ru/articles/11647667-руководство-по-активации-windows-11-enterprise.md) - [Руководство по активации — Windows 10 Enterprise](https://help.keytive.com/ru/articles/11670192-руководство-по-активации-windows-10-enterprise.md) - [Руководство по активации — Windows 11 Pro for Workstations](https://help.keytive.com/ru/articles/11675407-руководство-по-активации-windows-11-pro-for-workstations.md) - [Руководство по активации – Windows 10 Pro for Workstations](https://help.keytive.com/ru/articles/11675471-руководство-по-активации-windows-10-pro-for-workstations.md) - [Руководство по активации — Windows Server](https://help.keytive.com/ru/articles/11670365-руководство-по-активации-windows-server.md) - [Руководство по активации — Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/ru/articles/11675704-руководство-по-активации-microsoft-office-2019-home-student-pc.md) - [Руководство по активации — Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/ru/articles/11675730-руководство-по-активации-microsoft-office-2019-home-business-pc-mac.md) - [Руководство по активации — Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/ru/articles/11677893-руководство-по-активации-microsoft-office-2019-professional-plus-pc.md) - [Руководство по активации — Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/ru/articles/11675764-руководство-по-активации-microsoft-office-2016-home-student-pc.md) - [Руководство по активации — Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/ru/articles/11675776-руководство-по-активации-microsoft-office-2016-home-business-mac.md) - [Руководство по активации – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/ru/articles/11678022-руководство-по-активации-microsoft-office-2016-professional-plus-pc.md) - [Руководство по активации — Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/ru/articles/11679915-руководство-по-активации-microsoft-office-2013-professional-plus-pc.md) - [Руководство по активации — Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/ru/articles/11678468-руководство-по-активации-microsoft-office-2010-professional-plus-pc.md) - [Руководство по активации — Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/ru/articles/11678104-руководство-по-активации-microsoft-visio-2021-2019-2016-professional-pc.md) - [Руководство по активации – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/ru/articles/11678173-руководство-по-активации-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/ru/articles/13869642-surfshark.md): В этом руководстве показано, как активировать лицензию Surfshark с помощью полученного от нас кода ключа. ### Устранение неполадок - [Мой ключ продукта не работает](https://help.keytive.com/ru/articles/9086088-мой-ключ-продукта-не-работает.md) - [Как исправить код ошибки Windows: 0x80072F8F-0x20000](https://help.keytive.com/ru/articles/9086166-как-исправить-код-ошибки-windows-0x80072f8f-0x20000.md): Узнайте, как исправить ошибку 0x80072F8F–0x20000 в Windows 7 или 8. - [После установки Windows 11 нет Wi-Fi? Вот как это исправить](https://help.keytive.com/ru/articles/15931488-после-установки-windows-11-нет-wi-fi-вот-как-это-исправить.md): Если после установки Windows 11 на ноутбуке пропал Wi-Fi, вот как переустановить драйвер беспроводной сети и снова подключиться. - [Исправление: файлы .docx отображаются с пустым значком вместо значка Word](https://help.keytive.com/ru/articles/15931622-исправление-файлы-docx-отображаются-с-пустым-значком-вместо-значка-word.md): Если документы Word отображаются в Windows с пустым или стандартным значком вместо значка Word, ниже описано, как это исправить. - [Как исправить ошибку Windows 0xc0ea000a](https://help.keytive.com/ru/articles/10578609-как-исправить-ошибку-windows-0xc0ea000a.md): Узнайте, как с помощью PowerShell исправить ошибку активации Windows 0xc0ea000a, вызванную изменением оборудования. - [Как исправить код ошибки Windows 0xC004F050](https://help.keytive.com/ru/articles/9086231-как-исправить-код-ошибки-windows-0xc004f050.md): Узнайте, как исправить ошибку 0xC004F050 при обновлении с Windows Home до Pro. - [Как исправить ошибку Windows 0x80070490](https://help.keytive.com/ru/articles/9086260-как-исправить-ошибку-windows-0x80070490.md): Узнайте, как исправить ошибку 0x80070490, связанную с повреждением компонентов обновления Windows. - [Как исправить ошибку Windows с кодом 0x0000022](https://help.keytive.com/ru/articles/9135099-как-исправить-ошибку-windows-с-кодом-0x0000022.md): Узнайте, как устранить ошибку 0x0000022, вызванную проблемами с правами доступа или файлами в Windows. - [Как исправить ошибку Windows с кодом 0x80070570](https://help.keytive.com/ru/articles/9086318-как-исправить-ошибку-windows-с-кодом-0x80070570.md): Узнайте, как исправить ошибки 0x80070570 и 0x80070057, вызванные повреждёнными или нечитаемыми файлами. - [Как разрешить установку приложений из любого источника в Windows](https://help.keytive.com/ru/articles/9089287-как-разрешить-установку-приложений-из-любого-источника-в-windows.md): Сообщение об ошибке: The app you are trying to install is not a Microsoft Verified App - [Как исправить ошибку Windows с кодом 0x800704CF](https://help.keytive.com/ru/articles/11030475-как-исправить-ошибку-windows-с-кодом-0x800704cf.md): Узнайте, как исправить ошибку активации Windows 0x800704CF, которая возникает из-за проблем с интернет-соединением при активации ключа продукта. - [Как исправить: версия Windows не отображается при установке](https://help.keytive.com/ru/articles/12305214-как-исправить-версия-windows-не-отображается-при-установке.md): Что делать, если Windows не показывает вашу версию при установке. - [Как исправить код ошибки Windows: 0x80072ee7](https://help.keytive.com/ru/articles/15921187-как-исправить-код-ошибки-windows-0x80072ee7.md): Исправьте код ошибки Windows 0x80072ee7 с помощью нашего короткого видеоруководства. - [Как исправить ошибку Office с кодом 30182-44 / 30015-45](https://help.keytive.com/ru/articles/9318294-как-исправить-ошибку-office-с-кодом-30182-44-30015-45.md): Устраните ошибки установки Office 30182-44 и 30015-45, удалив предыдущие установки. - [Исправление: в ячейках Excel на Mac нельзя печатать и редактировать](https://help.keytive.com/ru/articles/16451815-исправление-в-ячейках-excel-на-mac-нельзя-печатать-и-редактировать.md): Если Excel на Mac не позволяет печатать или редактировать ни в одной ячейке, а остальные приложения Office работают нормально, вот как это исправить. - [Как исправить ошибку Office: установка зависла](https://help.keytive.com/ru/articles/9318415-как-исправить-ошибку-office-установка-зависла.md): Установка Microsoft Office остановилась или зависла. - [Как исправить ошибку Office: не удаётся найти winword.exe](https://help.keytive.com/ru/articles/11030803-как-исправить-ошибку-office-не-удаётся-найти-winword-exe.md): Устраните ошибку Office, при которой Windows сообщает, что не может найти winword.exe, выполнив эти шаги. - [Как исправить код ошибки Office 0-2054](https://help.keytive.com/ru/articles/11087806-как-исправить-код-ошибки-office-0-2054.md): Исправьте ошибку установки 0-2054, которая может возникнуть при установке Microsoft Office Professional Plus. - [Как исправить: Office 2024 отображается как Office 2021](https://help.keytive.com/ru/articles/11096720-как-исправить-office-2024-отображается-как-office-2021.md): Устраните ситуацию, когда Microsoft Office 2024 после активации отображается как Office 2021. - [Как исправить: Office показывает неверную версию или использует не тот ключ продукта](https://help.keytive.com/ru/articles/11765567-как-исправить-office-показывает-неверную-версию-или-использует-не-тот-ключ-продукта.md): Вот как удалить старые или неверные лицензионные ключи Office с вашего компьютера. - [Как исправить ошибку «Service unavailable»](https://help.keytive.com/ru/articles/11765634-как-исправить-ошибку-service-unavailable.md): Появляется ошибка «Service unavailable» на странице offline.officeapps.live.com? Что она означает и как её устранить. - [Что делать, если в Office появляется сообщение «Preview Expired»](https://help.keytive.com/ru/articles/11765732-что-делать-если-в-office-появляется-сообщение-preview-expired.md): Видите в Office сообщение «Preview expired»? Здесь объясняется, что это значит и как активировать приобретённую версию. - [Как исправить: не открывается установщик Office](https://help.keytive.com/ru/articles/11771923-как-исправить-не-открывается-установщик-office.md): При открытии установщика Office появляется ошибка вида «Access is denied»? Рассказываем, как это исправить. - [Как исправить ошибку: ключ продукта не соответствует установленной версии Office](https://help.keytive.com/ru/articles/11780252-как-исправить-ошибку-ключ-продукта-не-соответствует-установленной-версии-office.md): Устраните ошибку, которая появляется, когда ключ продукта Office не соответствует установленной версии. - [Как исправить ошибку O365HomePremRetail при установке Office](https://help.keytive.com/ru/articles/11847666-как-исправить-ошибку-o365homepremretail-при-установке-office.md): Появляется ошибка O365HomePremRetail при установке Office? Ниже описано, как удалить приложение, вызывающее конфликт. - [Как исправить: Smart App Control блокирует ваш установочный файл](https://help.keytive.com/ru/articles/11969178-как-исправить-smart-app-control-блокирует-ваш-установочный-файл.md): Краткое руководство: как отключить Smart App Control в Windows, чтобы без проблем установить безопасные файлы. - [Как исправить ошибку «We Can’t Install»](https://help.keytive.com/ru/articles/11971700-как-исправить-ошибку-we-can-t-install.md): Узнайте, как исправить ошибку Office «We can’t install», когда в списке нет программ для удаления. - [Как исправить ошибку «Couldn’t install»](https://help.keytive.com/ru/articles/11972816-как-исправить-ошибку-couldn-t-install.md): Устраните ошибку «Couldn’t install» — коды 30015-2030 \(13\) и 0-2015 \(2250\). - [Как исправить код ошибки 0-2035 \(0\) при установке Office](https://help.keytive.com/ru/articles/12126760-как-исправить-код-ошибки-0-2035-0-при-установке-office.md): Помощь с кодом ошибки 0-2035 \(0\), который возникает из-за слишком частого запуска установщика Office. Узнайте, как быстро её устранить. - [Альтернативный способ скачать и установить Office 2024 Standard](https://help.keytive.com/ru/articles/12148781-альтернативный-способ-скачать-и-установить-office-2024-standard.md): Возникли сложности с установкой? Скачайте Office 2024 Standard в виде ZIP-архива и установите его пошагово. - [Альтернативный способ скачать и установить Office 2024 Professional Plus](https://help.keytive.com/ru/articles/12149001-альтернативный-способ-скачать-и-установить-office-2024-professional-plus.md): Не удаётся установить? Скачайте Office 2024 Professional Plus в виде ZIP-файла и установите его по шагам. - [Как временно отключить антивирус \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/ru/articles/12158499-как-временно-отключить-антивирус-bitdefender-mcafee-norton-avast.md): Как приостановить Bitdefender, McAfee, Norton или Avast, чтобы скачать и запустить заблокированный файл .exe. - [Как исправить: Outlook работает в автономном режиме](https://help.keytive.com/ru/articles/12303527-как-исправить-outlook-работает-в-автономном-режиме.md): Верните Outlook в сеть, если он показывает «Working Offline» - [Как исправить: после ввода лицензионного ключа не появляется кнопка активации](https://help.keytive.com/ru/articles/12312059-как-исправить-после-ввода-лицензионного-ключа-не-появляется-кнопка-активации.md): Что делать, если после ввода лицензионного ключа не появляется кнопка активации. - [Как исправить ошибку «Account Error» в приложениях Office](https://help.keytive.com/ru/articles/12530357-как-исправить-ошибку-account-error-в-приложениях-office.md): Устранение ошибки «account error» в Microsoft Word, Excel и других приложениях Office. - [Как исправить ошибку Outlook «Cannot start Microsoft Outlook»](https://help.keytive.com/ru/articles/12673092-как-исправить-ошибку-outlook-cannot-start-microsoft-outlook.md): Быстрые шаги для устранения ошибки при запуске Outlook «Cannot start Microsoft Outlook. The set of folders cannot be opened.» - [Как исправить: Outlook не открывается после установки Office](https://help.keytive.com/ru/articles/15921376-как-исправить-outlook-не-открывается-после-установки-office.md): Если Microsoft Outlook не запускается или зависает после установки Office, вот как исправить повреждённый профиль, проблемную надстройку или ошибки при импорте CSV. - [Решение: установочный файл не монтируется \(«The File Can't Be Mounted»\)](https://help.keytive.com/ru/articles/15931537-решение-установочный-файл-не-монтируется-the-file-can-t-be-mounted.md): Если скачанный установочный файл Office или Windows не монтируется, вот как это исправить, упаковав его в ZIP-архив. - [Решение: Office для Mac продолжает просить активацию после успешной активации](https://help.keytive.com/ru/articles/15931587-решение-office-для-mac-продолжает-просить-активацию-после-успешной-активации.md): Если ваша лицензия Microsoft Office отображается как активированная на account.microsoft.com, но Word, Excel и другие приложения всё равно просят активацию, вот как это исправить через Terminal. ### Установка и активация - [Как активировать ключ продукта Windows](https://help.keytive.com/ru/articles/9088082-как-активировать-ключ-продукта-windows.md): Активируйте ключ продукта Windows через параметры системы. - [Как создать загрузочную USB-флешку для установки Windows на Mac с помощью WinDiskWriter](https://help.keytive.com/ru/articles/15921238-как-создать-загрузочную-usb-флешку-для-установки-windows-на-mac-с-помощью-windiskwriter.md): Создайте загрузочную USB-флешку для установки Windows прямо на Mac с помощью WinDiskWriter — идеальный вариант, когда на целевом компьютере нет ни Windows, ни macOS. - [Как удалить программы \(Windows/Mac\)](https://help.keytive.com/ru/articles/9088090-как-удалить-программы-windows-mac.md): Пошаговое удаление установленных программ в Windows или macOS. - [Как обновить Windows Home до Pro](https://help.keytive.com/ru/articles/9088097-как-обновить-windows-home-до-pro.md): Обновите Windows Home до Pro на вашем компьютере с помощью Retail-ключа. - [Нужна ли мне USB-флешка для установки Windows?](https://help.keytive.com/ru/articles/9088129-нужна-ли-мне-usb-флешка-для-установки-windows.md): Для чистой установки Windows требуется USB-накопитель. - [Какие есть варианты активации программного обеспечения?](https://help.keytive.com/ru/articles/9088141-какие-есть-варианты-активации-программного-обеспечения.md): Программное обеспечение можно активировать онлайн или непосредственно на компьютере. - [Можно ли использовать одну и ту же USB-флешку для установки Windows на другой компьютер?](https://help.keytive.com/ru/articles/9088150-можно-ли-использовать-одну-и-ту-же-usb-флешку-для-установки-windows-на-другой-компьютер.md): Одну и ту же USB-флешку можно повторно использовать для установки Windows на другое устройство. - [Приведёт ли чистая установка Windows к потере данных?](https://help.keytive.com/ru/articles/9088160-приведёт-ли-чистая-установка-windows-к-потере-данных.md): При чистой установке Windows удаляются все файлы и программы. - [Можно ли использовать лицензионные ключи Windows с Parallels?](https://help.keytive.com/ru/articles/9331052-можно-ли-использовать-лицензионные-ключи-windows-с-parallels.md): Лицензионные ключи Windows без проблем работают с Parallels на Mac. - [Как понизить редакцию Windows](https://help.keytive.com/ru/articles/10566579-как-понизить-редакцию-windows.md): Узнайте, как перейти с Windows 10 или 11 Pro, Enterprise либо Education на Home без потери данных, в том числе для N-редакций. - [Как активировать Office по телефону](https://help.keytive.com/ru/articles/11203914-как-активировать-office-по-телефону.md): Пошаговые инструкции по активации Microsoft Office методом активации по телефону. - [Как узнать, 32-разрядная или 64-разрядная у вас Windows](https://help.keytive.com/ru/articles/12165531-как-узнать-32-разрядная-или-64-разрядная-у-вас-windows.md): Узнайте, как быстро проверить, работает ли на вашем компьютере 32-разрядная или 64-разрядная версия Windows. - [Как создать установочную USB-флешку Windows на Mac](https://help.keytive.com/ru/articles/12867203-как-создать-установочную-usb-флешку-windows-на-mac.md): Узнайте, как создать установочную USB-флешку Windows в macOS, если на целевом компьютере нет ни macOS, ни Windows. ### Вопросы о продуктах - [OEM или Retail: в чём разница?](https://help.keytive.com/ru/articles/9089005-oem-или-retail-в-чём-разница.md): Сравнение лицензий Windows OEM и Retail: основные различия. - [Windows 11 Home и Pro — в чём различия?](https://help.keytive.com/ru/articles/9089008-windows-11-home-и-pro-в-чём-различия.md): Сравните Windows 11 Home и Pro, чтобы понять, какая версия подходит именно вам. - [Windows 11 — системные требования](https://help.keytive.com/ru/articles/9098159-windows-11-системные-требования.md): Проверьте, соответствует ли ваш компьютер минимальным системным требованиям Windows 11. - [Как выйти из режима S в Windows 10 и 11](https://help.keytive.com/ru/articles/10566547-как-выйти-из-режима-s-в-windows-10-и-11.md): Узнайте, как выйти из режима S в Windows 10 и 11, чтобы устанавливать приложения не только из Microsoft Store. - [Поддерживаемые языки для Windows 10 и Windows 11](https://help.keytive.com/ru/articles/10811197-поддерживаемые-языки-для-windows-10-и-windows-11.md): Узнайте, какие языки доступны при установке Windows 10 и 11 и как добавить другие языки после установки. - [Все новшества Office 2024](https://help.keytive.com/ru/articles/11038661-все-новшества-office-2024.md): Что нового в Microsoft Office 2024: ключевые возможности, обновления и изменения. - [Open XML или OpenDocument: какой формат выбрать?](https://help.keytive.com/ru/articles/10809174-open-xml-или-opendocument-какой-формат-выбрать.md): Узнайте главные различия между форматами Office Open XML и OpenDocument и выберите тот, который подходит вам. - [Microsoft Office 2021 или LibreOffice: что выбрать?](https://help.keytive.com/ru/articles/10551327-microsoft-office-2021-или-libreoffice-что-выбрать.md): Сравнение Microsoft Office 2021 и LibreOffice — преимущества и различия. - [Пакет Office: совместим ли он с iOS, Android или ChromeOS?](https://help.keytive.com/ru/articles/9089027-пакет-office-совместим-ли-он-с-ios-android-или-chromeos.md): Пакеты Office совместимы только с Windows и macOS. - [Входят ли обновления в пакет Office?](https://help.keytive.com/ru/articles/9089025-входят-ли-обновления-в-пакет-office.md): Как работают обновления в пакете Office. - [Пакеты Office и Microsoft 365 — в чём разница?](https://help.keytive.com/ru/articles/9089019-пакеты-office-и-microsoft-365-в-чём-разница.md): Пакет Office — это единоразовая покупка, а Microsoft 365 работает по подписке. - [Будут ли старые файлы Office работать в новых версиях Office?](https://help.keytive.com/ru/articles/11740844-будут-ли-старые-файлы-office-работать-в-новых-версиях-office.md): Старые файлы Office \(.doc, .xls, .ppt\) открываются в современных версиях Office без конвертации. Как работает совместимость. ### Оплата и доставка - [Что входит в заказ?](https://help.keytive.com/ru/articles/9088187-что-входит-в-заказ.md): Вот что входит в ваш заказ. - [Насколько быстрая доставка?](https://help.keytive.com/ru/articles/9088192-насколько-быстрая-доставка.md): Ваш заказ доставляется на вашу электронную почту сразу после покупки. - [Поддерживаемые способы оплаты](https://help.keytive.com/ru/articles/9088197-поддерживаемые-способы-оплаты.md): Узнайте, какие способы оплаты мы принимаем на сегодняшний день. - [Я не получил свой заказ](https://help.keytive.com/ru/articles/9088303-я-не-получил-свой-заказ.md): Что делать, если вы не получили заказ после оформления покупки. - [Единоразовая покупка или подписка?](https://help.keytive.com/ru/articles/9088308-единоразовая-покупка-или-подписка.md): Разберитесь, является ли приобретаемый продукт единоразовой покупкой или подпиской. - [Как доставляется заказ?](https://help.keytive.com/ru/articles/9088320-как-доставляется-заказ.md): Рассказываем, как доставляется ваш заказ при покупке в нашем магазине. - [Где найти квитанцию о покупке?](https://help.keytive.com/ru/articles/9088335-где-найти-квитанцию-о-покупке.md): Квитанция входит в письмо с подтверждением, которое отправляется сразу после покупки. - [В какие страны вы осуществляете доставку?](https://help.keytive.com/ru/articles/9088343-в-какие-страны-вы-осуществляете-доставку.md): Мы доставляем по всему миру: цифровая доставка на электронную почту происходит мгновенно. - [Поставляете ли вы программы в физических коробках?](https://help.keytive.com/ru/articles/9088355-поставляете-ли-вы-программы-в-физических-коробках.md): Нет, мы доставляем только в цифровом виде — и объясняем, почему это удобнее. - [Принимаете ли вы оплату от компаний?](https://help.keytive.com/ru/articles/9088362-принимаете-ли-вы-оплату-от-компаний.md): Оплата от компаний поддерживается и приветствуется для любых покупок. - [Предоставляется ли гарантия на продукт?](https://help.keytive.com/ru/articles/9088332-предоставляется-ли-гарантия-на-продукт.md): На все продукты предоставляется пожизненная гарантия с полным гарантийным обслуживанием. ### Советы и функции - [Как узнать ключ продукта активированной Windows](https://help.keytive.com/ru/articles/9088504-как-узнать-ключ-продукта-активированной-windows.md): Как найти ключ продукта активированной Windows с помощью командной строки. - [Как узнать характеристики компьютера \(Mac и Windows\)](https://help.keytive.com/ru/articles/9088514-как-узнать-характеристики-компьютера-mac-и-windows.md): Как посмотреть характеристики системы в Windows и в macOS. - [Как выполнить сброс настроек к заводским в Windows 10/11](https://help.keytive.com/ru/articles/9098128-как-выполнить-сброс-настроек-к-заводским-в-windows-10-11.md): Сбросьте настройки компьютера с Windows 10 или 11 без потери личных файлов. - [Как пользоваться диктовкой \(Dictate\) в Microsoft Word](https://help.keytive.com/ru/articles/10551607-как-пользоваться-диктовкой-dictate-в-microsoft-word.md): Как включить и использовать диктовку в Microsoft Word для Microsoft 365 и Office 2021/2024. - [Как сделать снимок экрана в Windows и на Mac](https://help.keytive.com/ru/articles/10689902-как-сделать-снимок-экрана-в-windows-и-на-mac.md): Узнайте, как сделать снимок экрана в Windows и на Mac с помощью простых сочетаний клавиш. - [Как создать резервную копию данных Outlook и восстановить их](https://help.keytive.com/ru/articles/10689909-как-создать-резервную-копию-данных-outlook-и-восстановить-их.md): Узнайте, как создать резервную копию писем, контактов и календаря Outlook и восстановить их в разных версиях Outlook. - [Как создать учётную запись Microsoft](https://help.keytive.com/ru/articles/10809480-как-создать-учётную-запись-microsoft.md): Пошаговое руководство по созданию учётной записи Microsoft, включая советы по устранению типичных проблем. - [Как добавить значки Office на рабочий стол и панель задач](https://help.keytive.com/ru/articles/11139762-как-добавить-значки-office-на-рабочий-стол-и-панель-задач.md): Как добавить ярлыки программ Office, таких как Word и Excel, на рабочий стол и панель задач. ### Другие вопросы - [Кто стоит за Keytive?](https://help.keytive.com/ru/articles/9088663-кто-стоит-за-keytive.md): Информация о компании, которой принадлежит Keytive.com. - [О наших ценах](https://help.keytive.com/ru/articles/9088709-о-наших-ценах.md): Узнайте, за счёт чего мы можем предлагать программное обеспечение дешевле. - [Подготовка к сеансу удалённой помощи](https://help.keytive.com/ru/articles/9088962-подготовка-к-сеансу-удалённой-помощи.md): Информация и подготовка для клиентов, записавшихся на сеанс удалённой помощи. - [Как быстро вы отвечаете на письма?](https://help.keytive.com/ru/articles/9088968-как-быстро-вы-отвечаете-на-письма.md): Сроки ответа на письма в рабочие часы и в выходные дни. - [Предоставляете ли вы скидки при оптовых закупках?](https://help.keytive.com/ru/articles/9088984-предоставляете-ли-вы-скидки-при-оптовых-закупках.md): Возможности оптовых закупок для компаний и организаций. - [Что такое ключ продукта \(лицензионный ключ\)?](https://help.keytive.com/ru/articles/9088156-что-такое-ключ-продукта-лицензионный-ключ.md): Разберитесь, что такое ключ продукта \(лицензионный ключ\) и зачем он нужен для активации программного обеспечения. - [Есть ли у вас физический магазин?](https://help.keytive.com/ru/articles/9088981-есть-ли-у-вас-физический-магазин.md): У нас нет физических магазинов — все продукты продаются в цифровом виде через наш сайт. - [Почему в выписке по банковской карте указано «NORDKEY.IO»?](https://help.keytive.com/ru/articles/10965440-почему-в-выписке-по-банковской-карте-указано-nordkey-io.md): Объясняем, почему после покупки в Keytive или связанных с ним брендах в выписке по вашей банковской карте появляется NORDKEY.IO. - [Предоставляете ли вы поддержку по телефону?](https://help.keytive.com/ru/articles/11030596-предоставляете-ли-вы-поддержку-по-телефону.md): Мы предоставляем поддержку только в чате и по электронной почте — и вот почему. - [Есть ли у вас партнёрская программа?](https://help.keytive.com/ru/articles/11032824-есть-ли-у-вас-партнёрская-программа.md): Получайте комиссию за продвижение Keytive в нашей партнёрской программе. - [Как подключиться к сеансу удалённой помощи](https://help.keytive.com/ru/articles/11772009-как-подключиться-к-сеансу-удалённой-помощи.md): Нужно подключиться к сеансу удалённой поддержки со специалистом Keytive? Вот как это сделать по ссылке на сеанс или по приглашению из письма. ## Español ### Primeros pasos - [Guía de activación – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/es/articles/10870237-guia-de-activacion-microsoft-office-2024-professional-plus-pc.md) - [Guía de activación – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/es/articles/11647817-guia-de-activacion-microsoft-office-2024-standard-pc.md) - [Guía de activación – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/es/articles/11675837-guia-de-activacion-microsoft-office-2024-home-business-pc-mac.md) - [Guía de activación – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/es/articles/11675918-guia-de-activacion-microsoft-office-2024-home-pc-mac.md) - [Guía de activación – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/es/articles/12768846-guia-de-activacion-microsoft-office-2024-standard-mac.md) - [Guía de activación – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/es/articles/9083438-guia-de-activacion-microsoft-office-2021-professional-plus-pc.md) - [Guía de activación – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/es/articles/9083663-guia-de-activacion-microsoft-office-2021-home-business-mac.md) - [Guía de activación – Outlook 2021](https://help.keytive.com/es/articles/11675265-guia-de-activacion-outlook-2021.md) - [Guía de activación – Windows 11 Home & Pro](https://help.keytive.com/es/articles/9084126-guia-de-activacion-windows-11-home-pro.md) - [Guía de activación – Windows 10 Home & Pro](https://help.keytive.com/es/articles/9083723-guia-de-activacion-windows-10-home-pro.md) - [Guía de activación – Windows 11 Enterprise](https://help.keytive.com/es/articles/11647667-guia-de-activacion-windows-11-enterprise.md) - [Guía de activación – Windows 10 Enterprise](https://help.keytive.com/es/articles/11670192-guia-de-activacion-windows-10-enterprise.md) - [Guía de activación – Windows 11 Pro for Workstations](https://help.keytive.com/es/articles/11675407-guia-de-activacion-windows-11-pro-for-workstations.md) - [Guía de activación – Windows 10 Pro for Workstations](https://help.keytive.com/es/articles/11675471-guia-de-activacion-windows-10-pro-for-workstations.md) - [Guía de activación – Windows Server](https://help.keytive.com/es/articles/11670365-guia-de-activacion-windows-server.md) - [Guía de activación – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/es/articles/11675704-guia-de-activacion-microsoft-office-2019-home-student-pc.md) - [Guía de activación – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/es/articles/11675730-guia-de-activacion-microsoft-office-2019-home-business-pc-mac.md) - [Guía de activación – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/es/articles/11677893-guia-de-activacion-microsoft-office-2019-professional-plus-pc.md) - [Guía de activación – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/es/articles/11675764-guia-de-activacion-microsoft-office-2016-home-student-pc.md) - [Guía de activación – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/es/articles/11675776-guia-de-activacion-microsoft-office-2016-home-business-mac.md) - [Guía de activación – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/es/articles/11678022-guia-de-activacion-microsoft-office-2016-professional-plus-pc.md) - [Guía de activación – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/es/articles/11679915-guia-de-activacion-microsoft-office-2013-professional-plus-pc.md) - [Guía de activación – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/es/articles/11678468-guia-de-activacion-microsoft-office-2010-professional-plus-pc.md) - [Guía de activación – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/es/articles/11678104-guia-de-activacion-microsoft-visio-2021-2019-2016-professional-pc.md) - [Guía de activación – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/es/articles/11678173-guia-de-activacion-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/es/articles/13869642-surfshark.md): Esta guía explica cómo activar su licencia de Surfshark con el código de clave que ha recibido de nosotros. ### Solución de problemas - [Mi clave de producto no funciona](https://help.keytive.com/es/articles/9086088-mi-clave-de-producto-no-funciona.md) - [Cómo solucionar el código de error de Windows: 0x80072F8F-0x20000](https://help.keytive.com/es/articles/9086166-como-solucionar-el-codigo-de-error-de-windows-0x80072f8f-0x20000.md): Aprenda a solucionar el error 0x80072F8F–0x20000 en Windows 7 u 8. - [¿Sin Wi-Fi después de instalar Windows 11? Le explicamos cómo solucionarlo](https://help.keytive.com/es/articles/15931488-sin-wi-fi-despues-de-instalar-windows-11-le-explicamos-como-solucionarlo.md): Si su portátil se queda sin Wi-Fi después de instalar Windows 11, le explicamos cómo reinstalar el controlador inalámbrico y volver a conectarse. - [Solución: los archivos .docx muestran un icono en blanco en lugar del icono de Word](https://help.keytive.com/es/articles/15931622-solucion-los-archivos-docx-muestran-un-icono-en-blanco-en-lugar-del-icono-de-word.md): Si sus documentos de Word muestran un icono en blanco o genérico en lugar del icono de Word en Windows, así puede solucionarlo. - [Cómo solucionar el código de error de Windows: 0xc0ea000a](https://help.keytive.com/es/articles/10578609-como-solucionar-el-codigo-de-error-de-windows-0xc0ea000a.md): Aprenda a solucionar el error de activación de Windows 0xc0ea000a, provocado por cambios de hardware, mediante PowerShell. - [Cómo solucionar el código de error de Windows: 0xC004F050](https://help.keytive.com/es/articles/9086231-como-solucionar-el-codigo-de-error-de-windows-0xc004f050.md): Descubra cómo solucionar el error 0xC004F050 al actualizar de Windows Home a Pro. - [Cómo solucionar el código de error de Windows: 0x80070490](https://help.keytive.com/es/articles/9086260-como-solucionar-el-codigo-de-error-de-windows-0x80070490.md): Aprenda a solucionar el error 0x80070490, relacionado con archivos dañados de Windows Update. - [Cómo solucionar el código de error de Windows: 0x0000022](https://help.keytive.com/es/articles/9135099-como-solucionar-el-codigo-de-error-de-windows-0x0000022.md): Aprenda a solucionar el error 0x0000022 provocado por problemas de permisos o de archivos en Windows. - [Cómo solucionar el código de error de Windows: 0x80070570](https://help.keytive.com/es/articles/9086318-como-solucionar-el-codigo-de-error-de-windows-0x80070570.md): Aprenda a solucionar los errores 0x80070570 y 0x80070057 provocados por archivos dañados o ilegibles. - [Permitir la instalación de aplicaciones de cualquier origen en Windows](https://help.keytive.com/es/articles/9089287-permitir-la-instalacion-de-aplicaciones-de-cualquier-origen-en-windows.md): Mensaje de error: The app you are trying to install is not a Microsoft Verified App - [Cómo solucionar el código de error de Windows 0x800704CF](https://help.keytive.com/es/articles/11030475-como-solucionar-el-codigo-de-error-de-windows-0x800704cf.md): Aprenda a solucionar el código de error de activación de Windows 0x800704CF, provocado por problemas de conexión a internet durante la activación de la clave de producto. - [Cómo solucionar: la edición de Windows no aparece durante la instalación](https://help.keytive.com/es/articles/12305214-como-solucionar-la-edicion-de-windows-no-aparece-durante-la-instalacion.md): Qué hacer si Windows no muestra su edición durante la instalación. - [Cómo solucionar el código de error de Windows 0x80072ee7](https://help.keytive.com/es/articles/15921187-como-solucionar-el-codigo-de-error-de-windows-0x80072ee7.md): Solucione el código de error de Windows 0x80072ee7 siguiendo nuestra breve guía en vídeo. - [Cómo solucionar los códigos de error de Office 30182-44 / 30015-45](https://help.keytive.com/es/articles/9318294-como-solucionar-los-codigos-de-error-de-office-30182-44-30015-45.md): Solucione los errores de instalación de Office 30182-44 y 30015-45 eliminando las instalaciones anteriores. - [Solución: no se puede escribir ni editar en las celdas de Excel en Mac](https://help.keytive.com/es/articles/16451815-solucion-no-se-puede-escribir-ni-editar-en-las-celdas-de-excel-en-mac.md): Si Excel en Mac no le permite escribir ni editar en ninguna celda mientras el resto de aplicaciones de Office funcionan bien, aquí le explicamos cómo solucionarlo. - [Cómo solucionar el error de Office: la instalación se queda bloqueada](https://help.keytive.com/es/articles/9318415-como-solucionar-el-error-de-office-la-instalacion-se-queda-bloqueada.md): La instalación de Microsoft Office se ha detenido o se ha quedado bloqueada. - [Cómo solucionar el error de Office: no se encuentra winword.exe](https://help.keytive.com/es/articles/11030803-como-solucionar-el-error-de-office-no-se-encuentra-winword-exe.md): Solucione el error de Office en el que Windows indica que no encuentra winword.exe siguiendo exactamente estos pasos. - [Cómo solucionar el código de error de Office 0-2054](https://help.keytive.com/es/articles/11087806-como-solucionar-el-codigo-de-error-de-office-0-2054.md): Solucione el error de instalación 0-2054 que puede producirse al instalar Microsoft Office Professional Plus. - [Cómo solucionarlo: Office 2024 aparece como Office 2021](https://help.keytive.com/es/articles/11096720-como-solucionarlo-office-2024-aparece-como-office-2021.md): Solucione el problema por el que Microsoft Office 2024 aparece como Office 2021 después de la activación. - [Cómo solucionarlo: Office muestra la versión incorrecta o no usa la clave de producto correcta](https://help.keytive.com/es/articles/11765567-como-solucionarlo-office-muestra-la-version-incorrecta-o-no-usa-la-clave-de-producto-correcta.md): Le explicamos cómo eliminar de su PC las claves de licencia de Office antiguas o incorrectas. - [Cómo solucionarlo: error «Service unavailable»](https://help.keytive.com/es/articles/11765634-como-solucionarlo-error-service-unavailable.md): ¿Recibe un error «Service unavailable» en offline.officeapps.live.com? Le explicamos qué significa y cómo solucionarlo. - [Qué hacer si aparece «Preview Expired» en Office](https://help.keytive.com/es/articles/11765732-que-hacer-si-aparece-preview-expired-en-office.md): ¿Ve un mensaje «Preview expired» en Office? Esto es lo que significa y cómo activar la versión que ha comprado. - [Cómo solucionar: el instalador de Office no se abre](https://help.keytive.com/es/articles/11771923-como-solucionar-el-instalador-de-office-no-se-abre.md): ¿Aparece un error como «Access is denied» al abrir el instalador de Office? Le explicamos cómo solucionarlo. - [Cómo solucionar: la clave de producto no coincide con la versión de Office instalada](https://help.keytive.com/es/articles/11780252-como-solucionar-la-clave-de-producto-no-coincide-con-la-version-de-office-instalada.md): Solucione el error que aparece cuando su clave de producto de Office no coincide con la versión instalada actualmente. - [Cómo solucionar: error O365HomePremRetail al instalar Office](https://help.keytive.com/es/articles/11847666-como-solucionar-error-o365homepremretail-al-instalar-office.md): ¿Ve el error O365HomePremRetail al instalar Office? Así puede eliminar la aplicación que provoca el conflicto. - [Cómo solucionarlo: el Control de aplicaciones inteligente bloquea su archivo de instalación](https://help.keytive.com/es/articles/11969178-como-solucionarlo-el-control-de-aplicaciones-inteligente-bloquea-su-archivo-de-instalacion.md): Guía rápida para desactivar el Control de aplicaciones inteligente en Windows y poder instalar archivos seguros sin problemas. - [Cómo solucionar el error «We Can’t Install»](https://help.keytive.com/es/articles/11971700-como-solucionar-el-error-we-can-t-install.md): Aprenda a solucionar el error «We can’t install» de Office cuando no se muestra ningún programa para desinstalar. - [Cómo solucionar el error «Couldn’t install»](https://help.keytive.com/es/articles/11972816-como-solucionar-el-error-couldn-t-install.md): Solucione el error ‘Couldn’t install’ – códigos 30015-2030 \(13\) y 0-2015 \(2250\). - [Cómo solucionar el código de error 0-2035 \(0\) al instalar Office](https://help.keytive.com/es/articles/12126760-como-solucionar-el-codigo-de-error-0-2035-0-al-instalar-office.md): Obtenga ayuda con el código de error 0-2035 \(0\), provocado por iniciar el instalador de Office demasiadas veces. Aprenda a solucionarlo rápidamente. - [Forma alternativa de descargar e instalar Office 2024 Standard](https://help.keytive.com/es/articles/12148781-forma-alternativa-de-descargar-e-instalar-office-2024-standard.md): ¿Tiene problemas con la instalación? Descargue Office 2024 Standard como fichero ZIP e instálelo paso a paso. - [Forma alternativa de descargar e instalar Office 2024 Professional Plus](https://help.keytive.com/es/articles/12149001-forma-alternativa-de-descargar-e-instalar-office-2024-professional-plus.md): ¿Tiene problemas con la instalación? Descargue Office 2024 Professional Plus como archivo ZIP e instálelo paso a paso. - [Cómo desactivar temporalmente su antivirus \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/es/articles/12158499-como-desactivar-temporalmente-su-antivirus-bitdefender-mcafee-norton-avast.md): Pause Bitdefender, McAfee, Norton o Avast para descargar y ejecutar un fichero .exe bloqueado. - [Cómo solucionarlo: Outlook se queda en modo sin conexión](https://help.keytive.com/es/articles/12303527-como-solucionarlo-outlook-se-queda-en-modo-sin-conexion.md): Vuelva a poner Outlook en línea si aparece «Working Offline» - [Cómo solucionarlo: el botón de activación no aparece tras introducir la clave de licencia](https://help.keytive.com/es/articles/12312059-como-solucionarlo-el-boton-de-activacion-no-aparece-tras-introducir-la-clave-de-licencia.md): Qué hacer si el botón de activación no aparece después de escribir la clave de licencia. - [Cómo solucionar el error «Account Error» en las aplicaciones de Office](https://help.keytive.com/es/articles/12530357-como-solucionar-el-error-account-error-en-las-aplicaciones-de-office.md): Solucione el mensaje «account error» en Microsoft Word, Excel u otras aplicaciones de Office. - [Cómo solucionar el error «Cannot start Microsoft Outlook» de Outlook](https://help.keytive.com/es/articles/12673092-como-solucionar-el-error-cannot-start-microsoft-outlook-de-outlook.md): Pasos rápidos para solucionar el error de inicio de Outlook «Cannot start Microsoft Outlook. The set of folders cannot be opened.» - [Cómo solucionar que Outlook no se abra después de instalar Office](https://help.keytive.com/es/articles/15921376-como-solucionar-que-outlook-no-se-abra-despues-de-instalar-office.md): Si Microsoft Outlook no se inicia o se bloquea después de instalar Office, aquí le explicamos cómo solucionar un perfil dañado, un complemento problemático o errores al importar un CSV. - [Solución: el fichero de instalación no se monta \("The File Can't Be Mounted"\)](https://help.keytive.com/es/articles/15931537-solucion-el-fichero-de-instalacion-no-se-monta-the-file-can-t-be-mounted.md): Si el fichero de instalación de Office o Windows que ha descargado no se monta, aquí le explicamos cómo solucionarlo comprimiéndolo en un fichero ZIP. - [Solución: Office para Mac sigue pidiendo la activación después de activarlo correctamente](https://help.keytive.com/es/articles/15931587-solucion-office-para-mac-sigue-pidiendo-la-activacion-despues-de-activarlo-correctamente.md): Si su licencia de Microsoft Office aparece como activada en account.microsoft.com pero Word, Excel u otras aplicaciones siguen pidiéndole que la active, aquí le explicamos cómo solucionarlo desde T... ### Instalación y activación - [Cómo activar su clave de producto de Windows](https://help.keytive.com/es/articles/9088082-como-activar-su-clave-de-producto-de-windows.md): Active su clave de producto de Windows desde la configuración del sistema. - [Cómo crear un USB de instalación de Windows en un Mac con WinDiskWriter](https://help.keytive.com/es/articles/15921238-como-crear-un-usb-de-instalacion-de-windows-en-un-mac-con-windiskwriter.md): Cree un USB de instalación de Windows arrancable directamente desde su Mac con WinDiskWriter — ideal cuando el PC de destino no tiene Windows ni macOS. - [Cómo desinstalar programas \(Windows/Mac\)](https://help.keytive.com/es/articles/9088090-como-desinstalar-programas-windows-mac.md): Elimine paso a paso los programas instalados en Windows o macOS. - [Cómo actualizar de Windows Home a Pro](https://help.keytive.com/es/articles/9088097-como-actualizar-de-windows-home-a-pro.md): Actualice su PC de Windows Home a Pro utilizando una clave Retail. - [¿Necesito una memoria USB para instalar Windows?](https://help.keytive.com/es/articles/9088129-necesito-una-memoria-usb-para-instalar-windows.md): Necesita una memoria USB para realizar una instalación limpia de Windows. - [¿Cuáles son las opciones de activación del software?](https://help.keytive.com/es/articles/9088141-cuales-son-las-opciones-de-activacion-del-software.md): El software se puede activar en línea o directamente en su ordenador. - [¿Puedo usar la misma memoria USB para instalar Windows en otro ordenador?](https://help.keytive.com/es/articles/9088150-puedo-usar-la-misma-memoria-usb-para-instalar-windows-en-otro-ordenador.md): La misma memoria USB se puede reutilizar para instalar Windows en otro dispositivo. - [¿Una instalación limpia de Windows provoca la pérdida de datos?](https://help.keytive.com/es/articles/9088160-una-instalacion-limpia-de-windows-provoca-la-perdida-de-datos.md): Una instalación limpia de Windows elimina todos los ficheros y programas. - [¿Puedo usar claves de licencia de Windows con Parallels?](https://help.keytive.com/es/articles/9331052-puedo-usar-claves-de-licencia-de-windows-con-parallels.md): Las claves de licencia de Windows funcionan con Parallels en Mac sin problemas. - [Cómo cambiar a una edición inferior de Windows](https://help.keytive.com/es/articles/10566579-como-cambiar-a-una-edicion-inferior-de-windows.md): Aprenda a cambiar de Windows 10 u 11 Pro, Enterprise o Education a Home sin perder datos, incluidas las variantes N. - [Cómo activar Office por teléfono](https://help.keytive.com/es/articles/11203914-como-activar-office-por-telefono.md): Instrucciones paso a paso para activar Microsoft Office mediante el método por teléfono. - [Cómo comprobar si su Windows es de 32 bits o de 64 bits](https://help.keytive.com/es/articles/12165531-como-comprobar-si-su-windows-es-de-32-bits-o-de-64-bits.md): Aprenda a comprobar rápidamente si su ordenador utiliza una versión de Windows de 32 bits o de 64 bits. - [Cómo crear un USB de instalación de Windows en un Mac](https://help.keytive.com/es/articles/12867203-como-crear-un-usb-de-instalacion-de-windows-en-un-mac.md): Aprenda a crear un USB de instalación de Windows desde macOS cuando el ordenador de destino no utiliza macOS ni Windows. ### Preguntas frecuentes sobre productos - [OEM y Retail: ¿cuál es la diferencia?](https://help.keytive.com/es/articles/9089005-oem-y-retail-cual-es-la-diferencia.md): Compare las licencias OEM y Retail de Windows para conocer sus principales diferencias. - [Windows 11 Home vs Pro - ¿Cuáles son las diferencias?](https://help.keytive.com/es/articles/9089008-windows-11-home-vs-pro-cuales-son-las-diferencias.md): Compare Windows 11 Home y Pro para ver qué versión se adapta mejor a sus necesidades. - [Windows 11 - Requisitos del sistema](https://help.keytive.com/es/articles/9098159-windows-11-requisitos-del-sistema.md): Compruebe si su PC cumple los requisitos mínimos del sistema para Windows 11. - [Cómo salir del modo S en Windows 10 y 11](https://help.keytive.com/es/articles/10566547-como-salir-del-modo-s-en-windows-10-y-11.md): Aprenda a salir del modo S en Windows 10 y 11 para instalar aplicaciones ajenas a Microsoft Store. - [Idiomas admitidos en Windows 10 y Windows 11](https://help.keytive.com/es/articles/10811197-idiomas-admitidos-en-windows-10-y-windows-11.md): Descubra qué idiomas están disponibles al instalar Windows 10 y 11 y aprenda a añadir más idiomas después de la instalación. - [Todas las novedades de Office 2024](https://help.keytive.com/es/articles/11038661-todas-las-novedades-de-office-2024.md): Novedades de Microsoft Office 2024, incluidas las funciones clave, las actualizaciones y los cambios. - [Open XML frente a OpenDocument: ¿cuál conviene usar?](https://help.keytive.com/es/articles/10809174-open-xml-frente-a-opendocument-cual-conviene-usar.md): Conozca las diferencias principales entre los formatos Office Open XML y OpenDocument, y descubra cuál se adapta mejor a sus necesidades. - [Microsoft Office 2021 frente a LibreOffice: ¿cuál le conviene más?](https://help.keytive.com/es/articles/10551327-microsoft-office-2021-frente-a-libreoffice-cual-le-conviene-mas.md): Comparación entre Microsoft Office 2021 y LibreOffice – sus ventajas y diferencias. - [Paquete Office: ¿es compatible con iOS, Android o ChromeOS?](https://help.keytive.com/es/articles/9089027-paquete-office-es-compatible-con-ios-android-o-chromeos.md): Los paquetes Office solo son compatibles con Windows y macOS. - [¿El paquete de Office incluye actualizaciones?](https://help.keytive.com/es/articles/9089025-el-paquete-de-office-incluye-actualizaciones.md): Descubra cómo funcionan las actualizaciones en el paquete de Office. - [Paquetes de Office vs Microsoft 365 - ¿Cuáles son las diferencias?](https://help.keytive.com/es/articles/9089019-paquetes-de-office-vs-microsoft-365-cuales-son-las-diferencias.md): El paquete de Office es una compra única, mientras que Microsoft 365 se basa en una suscripción. - [¿Funcionan los archivos antiguos de Office en las versiones más recientes?](https://help.keytive.com/es/articles/11740844-funcionan-los-archivos-antiguos-de-office-en-las-versiones-mas-recientes.md): Los archivos antiguos de Office como .doc, .xls y .ppt funcionan en las versiones modernas de Office — no hace falta convertirlos. Así funciona la compatibilidad. ### Pago y entrega - [¿Qué incluye el pedido?](https://help.keytive.com/es/articles/9088187-que-incluye-el-pedido.md): Esto es lo que incluye su pedido. - [¿Con qué rapidez se realiza la entrega?](https://help.keytive.com/es/articles/9088192-con-que-rapidez-se-realiza-la-entrega.md): Su pedido se entrega al instante en su correo electrónico después de la compra. - [Métodos de pago admitidos](https://help.keytive.com/es/articles/9088197-metodos-de-pago-admitidos.md): Descubra qué métodos de pago aceptamos actualmente. - [No he recibido mi pedido](https://help.keytive.com/es/articles/9088303-no-he-recibido-mi-pedido.md): Qué hacer si no ha recibido su pedido después de completar la compra. - [¿Compra única o modelo de suscripción?](https://help.keytive.com/es/articles/9088308-compra-unica-o-modelo-de-suscripcion.md): Descubra si el producto que va a comprar es una compra única o se basa en una suscripción. - [¿Cómo se entrega el pedido?](https://help.keytive.com/es/articles/9088320-como-se-entrega-el-pedido.md): Así se entrega su pedido cuando compra en nuestra tienda. - [¿Dónde puedo encontrar el recibo de mi compra?](https://help.keytive.com/es/articles/9088335-donde-puedo-encontrar-el-recibo-de-mi-compra.md): Su recibo se incluye en el correo electrónico de confirmación que se envía justo después de la compra. - [¿A qué países realizan envíos?](https://help.keytive.com/es/articles/9088343-a-que-paises-realizan-envios.md): Realizamos envíos a todo el mundo con entrega digital instantánea por correo electrónico. - [¿Envían el software en cajas físicas?](https://help.keytive.com/es/articles/9088355-envian-el-software-en-cajas-fisicas.md): No, solo ofrecemos entrega digital—le explicamos por qué es mejor. - [¿Se admiten pagos de empresas?](https://help.keytive.com/es/articles/9088362-se-admiten-pagos-de-empresas.md): Aceptamos pagos de empresas en todas las compras. - [¿El producto incluye garantía?](https://help.keytive.com/es/articles/9088332-el-producto-incluye-garantia.md): Todos los productos incluyen una garantía de por vida con garantía total del producto. ### Consejos y funciones - [Cómo localizar la clave de producto de Windows activada](https://help.keytive.com/es/articles/9088504-como-localizar-la-clave-de-producto-de-windows-activada.md): Pasos para encontrar la clave de producto de Windows activada con el Símbolo del sistema. - [Cómo consultar las especificaciones del ordenador \(Mac y Windows\)](https://help.keytive.com/es/articles/9088514-como-consultar-las-especificaciones-del-ordenador-mac-y-windows.md): Vea cómo consultar las especificaciones de su sistema tanto en Windows como en macOS. - [Cómo restablecer la configuración de fábrica en Windows 10/11](https://help.keytive.com/es/articles/9098128-como-restablecer-la-configuracion-de-fabrica-en-windows-10-11.md): Restablezca su PC con Windows 10 u 11 sin perder los archivos personales. - [Cómo usar el dictado \(Dictate\) en Microsoft Word](https://help.keytive.com/es/articles/10551607-como-usar-el-dictado-dictate-en-microsoft-word.md): Cómo activar y usar el dictado en Microsoft Word con Microsoft 365 y Office 2021/2024. - [Cómo hacer una captura de pantalla en Windows y Mac](https://help.keytive.com/es/articles/10689902-como-hacer-una-captura-de-pantalla-en-windows-y-mac.md): Aprenda a hacer una captura de pantalla en Windows y Mac con sencillos atajos de teclado. - [Cómo hacer una copia de seguridad de los datos de Outlook y restaurarlos](https://help.keytive.com/es/articles/10689909-como-hacer-una-copia-de-seguridad-de-los-datos-de-outlook-y-restaurarlos.md): Aprenda a hacer copias de seguridad y a restaurar los correos electrónicos, los contactos y los datos del calendario de Outlook en distintas versiones de Outlook. - [Cómo crear una cuenta de Microsoft](https://help.keytive.com/es/articles/10809480-como-crear-una-cuenta-de-microsoft.md): Guía paso a paso para crear una cuenta de Microsoft, con consejos para solucionar los problemas más habituales. - [Cómo añadir los iconos de Office al escritorio y a la barra de tareas](https://help.keytive.com/es/articles/11139762-como-anadir-los-iconos-de-office-al-escritorio-y-a-la-barra-de-tareas.md): Añada accesos directos de programas de Office como Word y Excel al escritorio y a la barra de tareas. ### Otras preguntas - [¿Quién está detrás de Keytive?](https://help.keytive.com/es/articles/9088663-quien-esta-detras-de-keytive.md): Información sobre la empresa que está detrás de Keytive.com. - [Sobre nuestros precios](https://help.keytive.com/es/articles/9088709-sobre-nuestros-precios.md): Descubra cómo podemos ofrecer software a precios más bajos. - [Prepárese para la asistencia remota](https://help.keytive.com/es/articles/9088962-preparese-para-la-asistencia-remota.md): Información y guía de preparación para los clientes que tienen reservada una sesión de asistencia remota. - [¿Cuál es su tiempo de respuesta por correo electrónico?](https://help.keytive.com/es/articles/9088968-cual-es-su-tiempo-de-respuesta-por-correo-electronico.md): Explicación de los tiempos de respuesta por correo electrónico en horario laboral y los fines de semana. - [¿Ofrecen descuentos por volumen?](https://help.keytive.com/es/articles/9088984-ofrecen-descuentos-por-volumen.md): Opciones de compra por volumen disponibles para empresas y organizaciones. - [¿Qué es una clave de producto o de licencia?](https://help.keytive.com/es/articles/9088156-que-es-una-clave-de-producto-o-de-licencia.md): Descubra qué es una clave de producto o de licencia y por qué es necesaria para activar el software. - [¿Tienen tienda física?](https://help.keytive.com/es/articles/9088981-tienen-tienda-fisica.md): No tenemos ninguna tienda física — todos los productos se venden en formato digital a través de nuestra web. - [¿Por qué aparece «NORDKEY.IO» en mi extracto bancario?](https://help.keytive.com/es/articles/10965440-por-que-aparece-nordkey-io-en-mi-extracto-bancario.md): Explicación de por qué NORDKEY.IO aparece en su extracto bancario después de realizar una compra en Keytive o en sus marcas relacionadas. - [¿Ofrecen soporte telefónico?](https://help.keytive.com/es/articles/11030596-ofrecen-soporte-telefonico.md): Solo ofrecemos soporte por chat y por correo electrónico—le explicamos por qué. - [¿Tienen un programa de afiliados?](https://help.keytive.com/es/articles/11032824-tienen-un-programa-de-afiliados.md): Gane una comisión promocionando Keytive a través de nuestro programa de afiliados. - [Cómo unirse a una sesión de asistencia remota](https://help.keytive.com/es/articles/11772009-como-unirse-a-una-sesion-de-asistencia-remota.md): ¿Necesita unirse a una sesión de soporte remoto con un técnico de Keytive? Le explicamos cómo conectarse mediante un enlace de sesión o una invitación por correo electrónico. ## Svenska ### Kom igång - [Aktiveringsguide – Microsoft Office 2024 Professional Plus \(PC\)](https://help.keytive.com/sv/articles/10870237-aktiveringsguide-microsoft-office-2024-professional-plus-pc.md) - [Aktiveringsguide – Microsoft Office 2024 Standard \(PC\)](https://help.keytive.com/sv/articles/11647817-aktiveringsguide-microsoft-office-2024-standard-pc.md) - [Aktiveringsguide – Microsoft Office 2024 Home & Business \(PC/MAC\)](https://help.keytive.com/sv/articles/11675837-aktiveringsguide-microsoft-office-2024-home-business-pc-mac.md) - [Aktiveringsguide – Microsoft Office 2024 Home \(PC/MAC\)](https://help.keytive.com/sv/articles/11675918-aktiveringsguide-microsoft-office-2024-home-pc-mac.md) - [Aktiveringsguide – Microsoft Office 2024 Standard \(MAC\)](https://help.keytive.com/sv/articles/12768846-aktiveringsguide-microsoft-office-2024-standard-mac.md) - [Aktiveringsguide – Microsoft Office 2021 Professional Plus \(PC\)](https://help.keytive.com/sv/articles/9083438-aktiveringsguide-microsoft-office-2021-professional-plus-pc.md) - [Aktiveringsguide – Microsoft Office 2021 Home & Business \(MAC\)](https://help.keytive.com/sv/articles/9083663-aktiveringsguide-microsoft-office-2021-home-business-mac.md) - [Aktiveringsguide – Outlook 2021](https://help.keytive.com/sv/articles/11675265-aktiveringsguide-outlook-2021.md) - [Aktiveringsguide – Windows 11 Home & Pro](https://help.keytive.com/sv/articles/9084126-aktiveringsguide-windows-11-home-pro.md) - [Aktiveringsguide – Windows 10 Home & Pro](https://help.keytive.com/sv/articles/9083723-aktiveringsguide-windows-10-home-pro.md) - [Aktiveringsguide – Windows 11 Enterprise](https://help.keytive.com/sv/articles/11647667-aktiveringsguide-windows-11-enterprise.md) - [Aktiveringsguide – Windows 10 Enterprise](https://help.keytive.com/sv/articles/11670192-aktiveringsguide-windows-10-enterprise.md) - [Aktiveringsguide – Windows 11 Pro for Workstations](https://help.keytive.com/sv/articles/11675407-aktiveringsguide-windows-11-pro-for-workstations.md) - [Aktiveringsguide – Windows 10 Pro for Workstations](https://help.keytive.com/sv/articles/11675471-aktiveringsguide-windows-10-pro-for-workstations.md) - [Aktiveringsguide – Windows Server](https://help.keytive.com/sv/articles/11670365-aktiveringsguide-windows-server.md) - [Aktiveringsguide – Microsoft Office 2019 Home & Student \(PC\)](https://help.keytive.com/sv/articles/11675704-aktiveringsguide-microsoft-office-2019-home-student-pc.md) - [Aktiveringsguide – Microsoft Office 2019 Home & Business \(PC/MAC\)](https://help.keytive.com/sv/articles/11675730-aktiveringsguide-microsoft-office-2019-home-business-pc-mac.md) - [Aktiveringsguide – Microsoft Office 2019 Professional Plus \(PC\)](https://help.keytive.com/sv/articles/11677893-aktiveringsguide-microsoft-office-2019-professional-plus-pc.md) - [Aktiveringsguide – Microsoft Office 2016 Home & Student \(PC\)](https://help.keytive.com/sv/articles/11675764-aktiveringsguide-microsoft-office-2016-home-student-pc.md) - [Aktiveringsguide – Microsoft Office 2016 Home & Business \(MAC\)](https://help.keytive.com/sv/articles/11675776-aktiveringsguide-microsoft-office-2016-home-business-mac.md) - [Aktiveringsguide – Microsoft Office 2016 Professional Plus \(PC\)](https://help.keytive.com/sv/articles/11678022-aktiveringsguide-microsoft-office-2016-professional-plus-pc.md) - [Aktiveringsguide – Microsoft Office 2013 Professional Plus \(PC\)](https://help.keytive.com/sv/articles/11679915-aktiveringsguide-microsoft-office-2013-professional-plus-pc.md) - [Aktiveringsguide – Microsoft Office 2010 Professional Plus \(PC\)](https://help.keytive.com/sv/articles/11678468-aktiveringsguide-microsoft-office-2010-professional-plus-pc.md) - [Aktiveringsguide – Microsoft Visio 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/sv/articles/11678104-aktiveringsguide-microsoft-visio-2021-2019-2016-professional-pc.md) - [Aktiveringsguide – Microsoft Project 2021/2019/2016 Professional \(PC\)](https://help.keytive.com/sv/articles/11678173-aktiveringsguide-microsoft-project-2021-2019-2016-professional-pc.md) - [Surfshark](https://help.keytive.com/sv/articles/13869642-surfshark.md): Denna guide visar hur du aktiverar din Surfshark-licens med den nyckelkod du fått från oss. ### Felsökning - [Min produktnyckel fungerar inte](https://help.keytive.com/sv/articles/9086088-min-produktnyckel-fungerar-inte.md) - [Hur du åtgärdar Windows felkod: 0x80072F8F-0x20000](https://help.keytive.com/sv/articles/9086166-hur-du-atgardar-windows-felkod-0x80072f8f-0x20000.md): Lär dig hur du löser felkod 0x80072F8F–0x20000 i Windows 7 eller 8. - [Ingen Wi-Fi efter installation av Windows 11? Så här löser du det](https://help.keytive.com/sv/articles/15931488-ingen-wi-fi-efter-installation-av-windows-11-sa-har-loser-du-det.md): Om din bärbara dator förlorar Wi-Fi efter installation av Windows 11 kan du här läsa hur du installerar om den trådlösa nätverksdrivrutinen och kommer online igen. - [Så här löser du problemet när .docx-filer visar en tom ikon istället för Word-ikonen](https://help.keytive.com/sv/articles/15931622-sa-har-loser-du-problemet-nar-docx-filer-visar-en-tom-ikon-istallet-for-word-ikonen.md): Om dina Word-dokument visar en tom eller generisk ikon istället för Word-ikonen på Windows kan du här läsa hur du löser det. - [Hur du åtgärdar Windows-felkod: 0xc0ea000a](https://help.keytive.com/sv/articles/10578609-hur-du-atgardar-windows-felkod-0xc0ea000a.md): Lär dig hur du löser Windows-aktiveringsfel 0xc0ea000a, orsakat av maskinvaruförändringar, med hjälp av PowerShell. - [Hur du åtgärdar Windows felkod: 0xC004F050](https://help.keytive.com/sv/articles/9086231-hur-du-atgardar-windows-felkod-0xc004f050.md): Lär dig hur du löser felkod 0xC004F050 vid uppgradering från Windows Home till Pro. - [Hur du åtgärdar Windows felkod: 0x80070490](https://help.keytive.com/sv/articles/9086260-hur-du-atgardar-windows-felkod-0x80070490.md): Lär dig hur du löser felkod 0x80070490 kopplad till Windows-uppdatering. - [Hur du åtgärdar Windows felkod: 0x0000022](https://help.keytive.com/sv/articles/9135099-hur-du-atgardar-windows-felkod-0x0000022.md): Lär dig hur du löser felkod 0x0000022 som orsakas av behörighets- eller filproblem i Windows. - [Hur du åtgärdar Windows Felkod: 0x80070570](https://help.keytive.com/sv/articles/9086318-hur-du-atgardar-windows-felkod-0x80070570.md): Lär dig hur du löser felen 0x80070570 och 0x80070057 som orsakas av skadade eller oläsbara filer. - [Så laddar du ner appar utanför Microsoft Store](https://help.keytive.com/sv/articles/9089287-sa-laddar-du-ner-appar-utanfor-microsoft-store.md): Felmeddelande: Appen du försöker installera är inte en Microsoft-verifierad app. - [Hur du åtgärdar Windows felkod: 0x800704CF](https://help.keytive.com/sv/articles/11030475-hur-du-atgardar-windows-felkod-0x800704cf.md): Läs hur du löser Windows aktiveringsfel 0x800704CF, som orsakas av problem med internetanslutningen vid aktivering av produktnyckeln. - [Hur du åtgärdar: Windows-version saknas vid installation](https://help.keytive.com/sv/articles/12305214-hur-du-atgardar-windows-version-saknas-vid-installation.md): Så löser du om din Windows-version inte visas vid installation. - [Så här åtgärdar du Windows-felkod: 0x80072ee7](https://help.keytive.com/sv/articles/15921187-sa-har-atgardar-du-windows-felkod-0x80072ee7.md): Åtgärda Windows-felkod 0x80072ee7 genom att följa vår korta videoguide. - [Hur du åtgärdar Office felkod: 30182-44 / 30015-45](https://help.keytive.com/sv/articles/9318294-hur-du-atgardar-office-felkod-30182-44-30015-45.md): Åtgärda installationsfel 30182-44 och 30015-45 i Office genom att ta bort tidigare versioner. - [Så här löser du problemet när du inte kan skriva eller redigera i Excel-celler på en Mac](https://help.keytive.com/sv/articles/16451815-sa-har-loser-du-problemet-nar-du-inte-kan-skriva-eller-redigera-i-excel-celler-pa-en-mac.md): Om Excel på din Mac inte låter dig skriva eller redigera i någon cell medan dina andra Office-appar fungerar, så här löser du det. - [Hur du åtgärdar Office felkod: Installationen har fastnat](https://help.keytive.com/sv/articles/9318415-hur-du-atgardar-office-felkod-installationen-har-fastnat.md): Installationen av Microsoft Office har stannat av eller fastnat. - [Hur du åtgärdar Office felkod: Kan inte hitta winword.exe](https://help.keytive.com/sv/articles/11030803-hur-du-atgardar-office-felkod-kan-inte-hitta-winword-exe.md): Lös Office-felet där Windows säger att det inte hittar winword.exe genom att följa dessa exakta steg. - [Hur du åtgärdar Office felkod: 0-2054](https://help.keytive.com/sv/articles/11087806-hur-du-atgardar-office-felkod-0-2054.md): Åtgärda installationsfelet 0-2054 som kan uppstå när du installerar Microsoft Office 2024 Professional Plus \(PC\). - [Hur du åtgärdar: Office 2024 visas som Office 2021](https://help.keytive.com/sv/articles/11096720-hur-du-atgardar-office-2024-visas-som-office-2021.md): Åtgärda problemet där Microsoft Office 2024 visas som Office 2021 efter aktivering. - [Hur du åtgärdar: Office visar fel version eller använder inte din korrekta produktnyckel](https://help.keytive.com/sv/articles/11765567-hur-du-atgardar-office-visar-fel-version-eller-anvander-inte-din-korrekta-produktnyckel.md): Så här tar du bort gamla eller felaktiga Office-licensnycklar från din dator. - [Hur du åtgärdar: Tjänsten är inte tillgänglig-fel](https://help.keytive.com/sv/articles/11765634-hur-du-atgardar-tjansten-ar-inte-tillganglig-fel.md): Får du felmeddelandet “Tjänsten är inte tillgänglig” på offline.officeapps.live.com? Här är vad det betyder – och hur du löser det. - [Vad du gör om det står “Förhandsversionen har gått ut” i Office](https://help.keytive.com/sv/articles/11765732-vad-du-gor-om-det-star-forhandsversionen-har-gatt-ut-i-office.md): Får du meddelandet “Förhandsversionen har gått ut” i Office? Här är vad det betyder och hur du aktiverar din köpta version. - [Hur du åtgärdar: Installationsfilen för Office går inte att öppna](https://help.keytive.com/sv/articles/11771923-hur-du-atgardar-installationsfilen-for-office-gar-inte-att-oppna.md): Får du fel som ”Åtkomst nekad” när du öppnar Office-installationsfilen? Här är hur du löser det. - [Hur du åtgärdar: Produktnyckeln matchar inte den installerade Office-versionen](https://help.keytive.com/sv/articles/11780252-hur-du-atgardar-produktnyckeln-matchar-inte-den-installerade-office-versionen.md): Fixa felet som uppstår när din Office-nyckel inte matchar den version som är installerad. - [Hur du åtgärdar: O365HomePremRetail-felet när du installerar Office](https://help.keytive.com/sv/articles/11847666-hur-du-atgardar-o365homepremretail-felet-nar-du-installerar-office.md): Får du felet O365HomePremRetail när du installerar Office? Ta bort den förinstallerade Office-appen för att lösa det. - [Hur du åtgärdar: Smart App Control blockerar din installationsfil](https://help.keytive.com/sv/articles/11969178-hur-du-atgardar-smart-app-control-blockerar-din-installationsfil.md): Snabb guide för att stänga av Smart App Control i Windows så att du kan installera säkra filer utan problem. - [Hur du åtgärdar: “We Can’t Install”-fel](https://help.keytive.com/sv/articles/11971700-hur-du-atgardar-we-can-t-install-fel.md): Lär dig åtgärda felet ’Vi kan inte installera’ när inga program listas för avinstallation. - [Hur du åtgärdar: "Couldn’t install"-fel](https://help.keytive.com/sv/articles/11972816-hur-du-atgardar-couldn-t-install-fel.md): Åtgärda felet ’Det gick inte att installera’ – koder 30015-2030 \(13\) och 0-2015 \(2250\). - [Hur du åtgärdar: Felkod 0-2035 \(0\) vid installation av Office](https://help.keytive.com/sv/articles/12126760-hur-du-atgardar-felkod-0-2035-0-vid-installation-av-office.md): Får du felkod 0-2035 \(0\) vid installation? Det beror oftast på att du startat installationsfilen för många gånger i rad. - [Alternativt sätt att ladda ner och installera Office 2024 Standard](https://help.keytive.com/sv/articles/12148781-alternativt-satt-att-ladda-ner-och-installera-office-2024-standard.md): Har du problem med installationen? Ladda ner Office 2024 Standard som en ZIP-fil och installera det steg för steg. - [Alternativt sätt att ladda ner och installera Office 2024 Professional Plus](https://help.keytive.com/sv/articles/12149001-alternativt-satt-att-ladda-ner-och-installera-office-2024-professional-plus.md): Har du problem med installationen? Ladda ner Office 2024 Professional Plus som en ZIP-fil och installera det steg för steg. - [Hur du tillfälligt stänger av ditt antivirus \(Bitdefender, McAfee, Norton, Avast\)](https://help.keytive.com/sv/articles/12158499-hur-du-tillfalligt-stanger-av-ditt-antivirus-bitdefender-mcafee-norton-avast.md): Pausa Bitdefender, McAfee, Norton eller Avast för att ladda ner och köra en blockerad .exe-fil. - [Hur du åtgärdar: Outlook fastnat i offline-läge](https://help.keytive.com/sv/articles/12303527-hur-du-atgardar-outlook-fastnat-i-offline-lage.md): Sätt Outlook tillbaka online om det står “Arbetar offline” - [Hur du åtgärdar: Aktiveringsknappen saknas efter att du angett produktnyckeln](https://help.keytive.com/sv/articles/12312059-hur-du-atgardar-aktiveringsknappen-saknas-efter-att-du-angett-produktnyckeln.md): Så löser du om aktiveringsknappen inte visas efter att du skrivit in produktnyckeln. - [Hur du åtgärdar: Konto­fel i Office-program](https://help.keytive.com/sv/articles/12530357-hur-du-atgardar-konto-fel-i-office-program.md): Får du felmeddelandet ”Konto­fel” i Word, Excel eller Outlook? Så här löser du det enkelt. - [Hur du åtgärdar: Outlook-felet “Kan inte starta Microsoft Outlook”](https://help.keytive.com/sv/articles/12673092-hur-du-atgardar-outlook-felet-kan-inte-starta-microsoft-outlook.md): Snabba steg för att lösa Outlook-felet “Kan inte starta Microsoft Outlook. Mappen kan inte öppnas.” - [Så här löser du problemet när Outlook inte öppnas efter installation av Office](https://help.keytive.com/sv/articles/15921376-sa-har-loser-du-problemet-nar-outlook-inte-oppnas-efter-installation-av-office.md): Om Microsoft Outlook inte startar eller fryser efter att du har installerat Office kan du här läsa hur du åtgärdar en skadad profil, ett problematiskt tillägg eller CSV-importfel. - [Så här löser du problemet när installationsfilen inte kan monteras](https://help.keytive.com/sv/articles/15931537-sa-har-loser-du-problemet-nar-installationsfilen-inte-kan-monteras.md): Om din nedladdade Office- eller Windows-installationsfil inte kan monteras kan du här läsa hur du löser det genom att komprimera den till en ZIP-fil. - [Office på Mac ber fortfarande om aktivering trots lyckad aktivering](https://help.keytive.com/sv/articles/15931587-office-pa-mac-ber-fortfarande-om-aktivering-trots-lyckad-aktivering.md): Om din Microsoft Office-licens visas som aktiverad på account.microsoft.com men Word, Excel eller andra appar fortfarande ber dig aktivera, kan du här läsa hur du löser det via Terminal. ### Installation & aktivering - [Så här aktiverar du din produktnyckel för Windows](https://help.keytive.com/sv/articles/9088082-sa-har-aktiverar-du-din-produktnyckel-for-windows.md): Aktivera din Windows-produktnyckel via systeminställningarna. - [Så här skapar du ett USB-installationsmedium för Windows på en Mac med WinDiskWriter](https://help.keytive.com/sv/articles/15921238-sa-har-skapar-du-ett-usb-installationsmedium-for-windows-pa-en-mac-med-windiskwriter.md): Skapa ett startbart USB-installationsmedium för Windows direkt från din Mac med WinDiskWriter — perfekt när måldatorn saknar både Windows och macOS. - [Så här avinstallerar du program \(Windows/Mac\)](https://help.keytive.com/sv/articles/9088090-sa-har-avinstallerar-du-program-windows-mac.md): Ta bort installerade program från Windows eller macOS steg för steg. - [Så här uppgraderar du från Windows Home till Pro](https://help.keytive.com/sv/articles/9088097-sa-har-uppgraderar-du-fran-windows-home-till-pro.md): Uppgradera din dator från Windows Home till Pro med en Retail-nyckel. - [Behöver jag ett USB-minne för att installera Windows?](https://help.keytive.com/sv/articles/9088129-behover-jag-ett-usb-minne-for-att-installera-windows.md): Du behöver ett USB-minne för att göra en ren installation av Windows. - [Vilka är alternativen för aktivering av programvaran?](https://help.keytive.com/sv/articles/9088141-vilka-ar-alternativen-for-aktivering-av-programvaran.md): Programvaran kan aktiveras online eller direkt på din dator. - [Kan jag använda samma USB-minne för att installera Windows på en annan dator?](https://help.keytive.com/sv/articles/9088150-kan-jag-anvanda-samma-usb-minne-for-att-installera-windows-pa-en-annan-dator.md): Samma USB-minne kan återanvändas för att installera Windows på en annan enhet. - [Kommer en ren installation av Windows att leda till dataförlust?](https://help.keytive.com/sv/articles/9088160-kommer-en-ren-installation-av-windows-att-leda-till-dataforlust.md): En ren installation av Windows tar bort alla filer och program. - [Kan jag använda Windows-licensnycklar med Parallels?](https://help.keytive.com/sv/articles/9331052-kan-jag-anvanda-windows-licensnycklar-med-parallels.md): Windows-licensnycklar fungerar utan problem med Parallels på Mac. - [Så här nedgraderar du din Windows-version](https://help.keytive.com/sv/articles/10566579-sa-har-nedgraderar-du-din-windows-version.md): Lär dig hur du nedgraderar från Windows 10 eller 11 Pro, Enterprise eller Education till Home utan att förlora data, inklusive N-versioner. - [Så här aktiverar du Office via telefon](https://help.keytive.com/sv/articles/11203914-sa-har-aktiverar-du-office-via-telefon.md): Steg-för-steg-instruktioner för att aktivera Microsoft Office med telefonmetoden. - [Så här tar du reda på om din Windows är 32-bitars eller 64-bitars](https://help.keytive.com/sv/articles/12165531-sa-har-tar-du-reda-pa-om-din-windows-ar-32-bitars-eller-64-bitars.md): Lär dig snabbt kontrollera om din dator kör en 32- eller 64-bitarsversion av Windows. - [Hur du skapar ett Windows-installations-USB på en Mac](https://help.keytive.com/sv/articles/12867203-hur-du-skapar-ett-windows-installations-usb-pa-en-mac.md): Lär dig hur du skapar ett installations-USB för Windows med macOS när datorn du vill installera Windows på inte kör macOS eller Windows. ### Produkt-FAQ - [OEM vs Retail: Vad är skillnaden?](https://help.keytive.com/sv/articles/9089005-oem-vs-retail-vad-ar-skillnaden.md): Jämför Windows-licenserna OEM och Retail för att förstå skillnaderna. - [Windows 11 Home vs Pro - Vilka är skillnaderna?](https://help.keytive.com/sv/articles/9089008-windows-11-home-vs-pro-vilka-ar-skillnaderna.md): Jämför Windows 11 Home och Pro för att se vilken version som passar dig bäst. - [Windows 11 - Systemkrav](https://help.keytive.com/sv/articles/9098159-windows-11-systemkrav.md): Se om din dator uppfyller systemkraven för Windows 11. - [Så här lämnar du S-läge i Windows 10 och 11](https://help.keytive.com/sv/articles/10566547-sa-har-lamnar-du-s-lage-i-windows-10-och-11.md): Lär dig hur du lämnar S-läge i Windows 10 och 11 för att kunna installera appar utanför Microsoft Store. - [Språk som stöds vid installation av Windows 10 och 11](https://help.keytive.com/sv/articles/10811197-sprak-som-stods-vid-installation-av-windows-10-och-11.md): Se vilka språk som är tillgängliga vid installation av Windows 10 och 11 och hur du kan lägga till fler språk efter installationen. - [Allt som är nytt i Office 2024](https://help.keytive.com/sv/articles/11038661-allt-som-ar-nytt-i-office-2024.md): Vad som är nytt i Microsoft Office 2024 med funktioner, uppdateringar och förbättringar. - [Open XML vs. OpenDocument: Vilket format ska du använda?](https://help.keytive.com/sv/articles/10809174-open-xml-vs-opendocument-vilket-format-ska-du-anvanda.md): Lär dig de viktigaste skillnaderna mellan Office Open XML och OpenDocument-format och ta reda på vilket som passar dina behov bäst. - [Microsoft Office 2021 vs. LibreOffice: Vilket är bäst för dig?](https://help.keytive.com/sv/articles/10551327-microsoft-office-2021-vs-libreoffice-vilket-ar-bast-for-dig.md): Jämförelse mellan Microsoft Office 2021 och LibreOffice – deras fördelar och skillnader. - [Office Suite: Kompatibel med iOS, Android eller ChromeOS?](https://help.keytive.com/sv/articles/9089027-office-suite-kompatibel-med-ios-android-eller-chromeos.md): Office-paketen är endast kompatibla med Windows och macOS. - [Ingår uppdateringar i Office-paketet?](https://help.keytive.com/sv/articles/9089025-ingar-uppdateringar-i-office-paketet.md): Läs hur uppdateringar fungerar för Officepaketet. - [Officepaket vs Microsoft 365 - Vilka är skillnaderna?](https://help.keytive.com/sv/articles/9089019-officepaket-vs-microsoft-365-vilka-ar-skillnaderna.md): Office-paketet är ett engångsköp, medan Microsoft 365 är abonnemangsbaserat. - [Fungerar äldre Office-filer i nyare Office-versioner?](https://help.keytive.com/sv/articles/11740844-fungerar-aldre-office-filer-i-nyare-office-versioner.md): Äldre Office-filer som .doc, .xls och .ppt fungerar i moderna Office-versioner – ingen konvertering krävs. Så här fungerar det. ### Betalning & leverans - [Vad ingår i beställningen?](https://help.keytive.com/sv/articles/9088187-vad-ingar-i-bestallningen.md): Detta ingår i din beställning. - [Hur snabb är leveransen?](https://help.keytive.com/sv/articles/9088192-hur-snabb-ar-leveransen.md): Din beställning levereras direkt till din e-post efter köpet. - [Betalningsmetoder som stöds](https://help.keytive.com/sv/articles/9088197-betalningsmetoder-som-stods.md): Läs om vilka betalningsmetoder vi för närvarande accepterar. - [Jag har inte fått min beställning](https://help.keytive.com/sv/articles/9088303-jag-har-inte-fatt-min-bestallning.md): Vad du gör om du inte har fått din beställning efter köpet. - [Engångsköp eller prenumerationsmodell?](https://help.keytive.com/sv/articles/9088308-engangskop-eller-prenumerationsmodell.md): Ta reda på om produkten är ett engångsköp eller abonnemang. - [Hur levereras ordern?](https://help.keytive.com/sv/articles/9088320-hur-levereras-ordern.md): Så levereras din beställning när du handlar i vår butik. - [Var kan jag hitta ett kvitto på mitt köp?](https://help.keytive.com/sv/articles/9088335-var-kan-jag-hitta-ett-kvitto-pa-mitt-kop.md): Ditt kvitto finns i bekräftelsemejlet som skickas direkt efter köpet. - [Vilka länder levererar ni till?](https://help.keytive.com/sv/articles/9088343-vilka-lander-levererar-ni-till.md): Vi levererar över hela världen med direkt digital leverans via e-post. - [Levererar ni programvaran i fysiska lådor?](https://help.keytive.com/sv/articles/9088355-levererar-ni-programvaran-i-fysiska-lador.md): Nej, vi erbjuder endast digital leverans—här är varför det är bättre. - [Accepteras betalning från företag?](https://help.keytive.com/sv/articles/9088362-accepteras-betalning-fran-foretag.md): Företagsbetalningar stöds och är välkomna vid alla köp. - [Medföljer en garanti med produkten?](https://help.keytive.com/sv/articles/9088332-medfoljer-en-garanti-med-produkten.md): Alla produkter levereras med livstidsgaranti och full produktgaranti. ### Tips & funktioner - [Så här hittar du din aktiverade Windows-produktnyckel](https://help.keytive.com/sv/articles/9088504-sa-har-hittar-du-din-aktiverade-windows-produktnyckel.md): Hjälp med att hitta din produktnyckel efter att Windows har aktiverats. - [Hur man hittar datorspecifikationer \(Mac & Windows\)](https://help.keytive.com/sv/articles/9088514-hur-man-hittar-datorspecifikationer-mac-windows.md): Så här visar du systeminformation på Windows och macOS. - [Hur man fabriksåterställer inställningar på Windows 10/11](https://help.keytive.com/sv/articles/9098128-hur-man-fabriksaterstaller-installningar-pa-windows-10-11.md): Återställ din Windows 10 eller 11-dator utan att förlora filer. - [Hur man använder diktering \(Dictate\) i Microsoft Word](https://help.keytive.com/sv/articles/10551607-hur-man-anvander-diktering-dictate-i-microsoft-word.md): Hur man aktiverar och använder diktering i Microsoft Word för Microsoft 365 och Office 2021/2024. - [Hur du tar en skärmbild på Windows och Mac](https://help.keytive.com/sv/articles/10689902-hur-du-tar-en-skarmbild-pa-windows-och-mac.md): Lär dig hur du tar en skärmbild på Windows och Mac med enkla tangentbordsgenvägar. - [Så här säkerhetskopierar och återställer du Outlook-data](https://help.keytive.com/sv/articles/10689909-sa-har-sakerhetskopierar-och-aterstaller-du-outlook-data.md): Lär dig hur du säkerhetskopierar och återställer e-post, kontakter och kalenderdata i olika versioner av Outlook. - [Hur du skapar ett Microsoft-konto](https://help.keytive.com/sv/articles/10809480-hur-du-skapar-ett-microsoft-konto.md): Steg-för-steg-guide för att skapa ett Microsoft-konto, inklusive felsökningstips för vanliga problem. - [Så här lägger du till Office-ikoner på skrivbordet och aktivitetsfältet](https://help.keytive.com/sv/articles/11139762-sa-har-lagger-du-till-office-ikoner-pa-skrivbordet-och-aktivitetsfaltet.md): Lägg till genvägar för Office-program som Word och Excel på skrivbordet eller fäst dem i aktivitetsfältet. ### Övriga frågor - [Vem står bakom Keytive?](https://help.keytive.com/sv/articles/9088663-vem-star-bakom-keytive.md): Information om företaget bakom Keytive.com. - [Om vår prissättning](https://help.keytive.com/sv/articles/9088709-om-var-prissattning.md): Se hur vi kan erbjuda programvara till lägre priser. - [Gör dig redo för fjärrhjälp](https://help.keytive.com/sv/articles/9088962-gor-dig-redo-for-fjarrhjalp.md): Information och förberedelse för kunder som bokat fjärrhjälp. - [Vad är er svarstid på e-post?](https://help.keytive.com/sv/articles/9088968-vad-ar-er-svarstid-pa-e-post.md): Svarstider för e-post under och utanför kontorstid. - [Erbjuder ni mängdrabatter?](https://help.keytive.com/sv/articles/9088984-erbjuder-ni-mangdrabatter.md): Volymrabatter för företag och organisationer. - [Vad är en produkt-/licensnyckel?](https://help.keytive.com/sv/articles/9088156-vad-ar-en-produkt-licensnyckel.md): Vad en produkt-/licensnyckel är och varför den behövs för aktivering. - [Har ni en fysisk butik?](https://help.keytive.com/sv/articles/9088981-har-ni-en-fysisk-butik.md): Vi har ingen fysisk butik – alla produkter säljs digitalt via vår webbplats. - [Varför står det “NORDKEY.IO” på mitt kontoutdrag?](https://help.keytive.com/sv/articles/10965440-varfor-star-det-nordkey-io-pa-mitt-kontoutdrag.md): Förklaring till varför NORDKEY.IO visas på ditt kontoutdrag efter ett köp från Keytive eller relaterade varumärken. - [Erbjuder ni telefonsupport?](https://help.keytive.com/sv/articles/11030596-erbjuder-ni-telefonsupport.md): Vi erbjuder endast support via chatt och e-post – här är varför. - [Har ni ett affiliateprogram?](https://help.keytive.com/sv/articles/11032824-har-ni-ett-affiliateprogram.md): Tjäna provision genom att marknadsföra Keytive via vårt partnerprogram. - [Så här ansluter du till en fjärrhjälpssession](https://help.keytive.com/sv/articles/11772009-sa-har-ansluter-du-till-en-fjarrhjalpssession.md): Behöver du ansluta till ett fjärrhjälpsmöte med en tekniker från Keytive? Här är hur du gör det via länk eller mejl inbjudan.